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Advance Auto Parts
107 Pine St, Manchester, NH 03103, United States
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Advance Auto Parts
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An
Review №1

Not only my favorite auto parts store, but also my favorite crew. Always friendly, helpful, and knowledgeable. Highly recommended. Staff is always willing to help out!

Ed
Review №2

Wasnt the best dude said he didnt have a battery check machine laziness at its finest...

Ja
Review №3

Very knowledgeable, helpful, and always polite. I wish they had more space for stuff as they are top notch.

Ma
Review №4

Fast service and installation. Will go back. Thank you!

Co
Review №5

Its good. Sucks they didnt have a part of mine.

Ro
Review №6

Can charge your batteries and more good selection accessories knowledgable staff.

Je
Review №7

Very nice staff and send u in the right direction, Ive had so many issues that they have helped with as much as they could..

Pa
Review №8

Phone orders are pleasant. employees take their time to look into your needs as best they can. Cordial and professional.

Ji
Review №9

I want to thank Nick at advance Auto the guy was great very polite very experienced took a time to put our wipers on and gave me everything I needed including a bulb for the rear tail light I think they should give Nick a raise or a bonus

Ma
Review №10

Awesome customer service here. Very helpful and attentive.

Jo
Review №11

A little bit of a wait. Wasnt bad wasnt excellent

Ur
Review №12

Super helpful staff I asked the went and got what I needed, and thats it. Quick and easy. Recommended!

As
Review №13

The place was busy but the staff worked quick but efficiently which was really nice. I had to ask for help in finding something in particular and the gentleman was very helpful and got me out as quick as possible which was even nicer!

Ca
Review №14

They have a wide selection in a rather small store that they keep stocked well and the service is always fast and friendly

Jo
Review №15

Usually have everything I want just a little bit more expensive

ja
Review №16

Love the customer service they have to offer here. Cold day today and they still came out to swap my battery. Highly suggest this store

Ta
Review №17

Easy in and out.Well stocked.

Fe
Review №18

Went in to get some oil, tag said buy one get one half off. Guy rang it up and it was full price. I told him about the tag, he went over and said no it wasnt that brand. I went to go show him and he ripped the sticker down and said thats expired. I still had to pay full price. Pretty annoyed

Ch
Review №19

Good place to buy car parts

Pa
Review №20

Customer service is very rude...

Jo
Review №21

Perfect place to find what u need for u lil toy 😂 🚗 🚒

Li
Review №22

Nice place with good tools.

Er
Review №23

Customer service was misleading & I was quoted a price for the same part at another location, They didn’t have it in store. Show up to this one and it was more expensive for some reason. Weird.

Do
Review №24

Stopped in to get fuses and wipers. They were very helpful. Put my wipers on for me found my fuses for me thanks guys

Co
Review №25

Terrible!!! I never seen a more pitiful example of customer service. The manager was out back chatting with someone on his personal cell phone while 2 barely trained sales associates attempted to handle the customers they had. All the while the store is filled with people waiting for help. I counted 12 customers not including myself waiting. I called in earlier to ask for a part to be pulled aside and his reply I cant do that, theres a line of people ahead of you. Then when i finally get to the counter the sales associate didnt know how to do a return. If i hadnt worked there before i wouldnt have been able to do it myself. I still had to ask a manager to put his number in to process my return. And lastly the other sales associate was holding a full on conversation with a customer about football instead of finishing the sale quickly, in order to help the next person. Just terrible. If i could curse them out on here i would.

Iv
Review №26

The best price

Ja
Review №27

One of the customer service reps was not very helpful at all, but the other two were great.

Me
Review №28

Good customer service. Friendly environment. Very helpful employees. They help you with everything including installing windshield wipers for free and if one employee cant figure it out, they ask for help with another employee and get it done fast.also they dont want you to leave until they know everything is working great.

Ra
Review №29

Three different stores within several miles of each other in the same area -- and none of them had the auto light bulb that I was looking for. I dont believe its an uncommon bulb, but hard to believe that out of three Auto Parts store locations none of them would carry it? Each location did offer a wide selection of Auto bulb types but there were a lot of blank spots too. Only one of the three auto parts store locations offered to order it for me -- which would have been okay but the purpose of brick-and-mortar is to get immediate satisfaction. Each location was clean, however some of them had plastic inventory crates in the aisles which could pose a tripping hazard for anyone.

Ta
Review №30

AutoZone needs an automated teller for when youre going in to buy something small and people are ordering parts

Br
Review №31

Helpful staff, but be careful ordering online. Happened a couple times now, go to pick up order and they dont have sufficient stock. May want to call ahead and confirm they can assemble the order before you make the trip.@AAP suggestion: take the time to put together orders ahead of customers showing up, and be proactive to issues. (At least until you upgrade your PIM. ;)

Ch
Review №32

They install your windshield wipers for free. Nice and knowledgeable staff, went above and beyond. Highly recommended

Ro
Review №33

Amazing service as always!

Be
Review №34

Ive been getting pots there for years and I find your prices are good and I never have a problem with their products. I believe theyre open till 10 at night and that makes it more convenient for some people who might work overtime and cant go there by 9. You can check it out to be sure about the time that they close and I believe they close later on Sunday to which is good.

Gr
Review №35

I am a try and do it myself kind of person and tend to observe what my father does while working on different vehicles and have picked up a thing or two, recently one of the hoses cracked in my Honda civic and had to be replaced as the anti freeze was spilling out so I went to get that hose the staff member came out to the car took a look at it went in looked in the computer went out back made sure they were actually out as the computer stated and then let me know where I could go to find it. Very helpful, polite and accommodating staff members.

De
Review №36

I came here to buy 2 gallons of oil for my car. The staff were nice to me and the floors were clean. They have a small parking lot with handicap parking and handicap accessible entrance. They sell oil, wiper blades, tires, antifreeze, window washer fluid ect for your car.

ch
Review №37

I always go by you but jeez have more registers on. At least 2 not 1

Ti
Review №38

Friendly, helpful staff, lots of parts.

Ch
Review №39

Online store pickup was fast and easy. Staff were all helpful and courteous.

Mi
Review №40

Great prices if you can find online codes. Staff is a little overwhelmed at times, but courteous. Will be back

De
Review №41

Great customer service, got the parts i needed at a fair price

Ma
Review №42

Doesnt even deserve 1 star worst location. Staff is completely rude, disrespect and have no idea what they are talking about. I was quoted a price but had to pay another. Stay clear from here this isnt the first time they have been rude. I have been in there when they have been the was way towards other people. They need some major training in this location. Go to the mast road location well worth the time and drive. Way better service.

Je
Review №43

I love that I can order my parts online for in store pick up. Plus you get a discount for ordering online and choosing store pick up!

Ro
Review №44

Great

Jo
Review №45

Had what I needed and where very helpful and fast

Tr
Review №46

Usually have what I need in stock, if not, delivery is quick. Save some money order online pick up in store 30 min later.

Jo
Review №47

They had what I needed that I found online. Fast easy service. Outgoing staff.

Ri
Review №48

I only stopped in the parking lot to make sure someone who had a lemonade stand(she was on the sidewalk) wasnt being harassed.

Pa
Review №49

Its been a while since I visited, but the prices seem reasonable, and the staff are both professional and knowledgeable

Li
Review №50

These guys saved my day. The battery died in my car and I needed to get to work. They did a test for free to make sure that it was indeed the battery and then did a free installation. I was in and out in about 25 minutes. Polite staff and fast service.

Je
Review №51

I love shopping online to receive discount codes and then picking up in-store

St
Review №52

If youre looking for anything for cars Advance Auto Parts on Valley Street is a great place to start even when youre buying things as new windshield wipers will come out and put them on for you if you dont know how when you change your oil by yourself you can bring back the old oil to Advance Auto Parts for them to dispose of for you for free and you dont even have to buy the oil from them its things like that that has me keep coming back

Kr
Review №53

I never have a problem just ask for Nikki

Jo
Review №54

Its ok. Auto zone is much better. New kid not very knowlegable at all. I feel like Im bothering the workers there sometimes. I go there on the fly for little things since its close to my home. Love the online coupon tho. Thats why the got 3 instead of 1 star.

Jo
Review №55

Better prices elsewhere

Mi
Review №56

Short story. I went to Advance Auto trying to return a bulb I purchased for my motorcycle. I ended up with the store manager (bulbs cannot be resold according to this guy). The manager, after explaining my situation, agreed to take the loss and refund me the 6 bucks. Instead of taking the money and riding away, I asked for his help with finding a fit. He walked out with me, I showed him the bulb I needed in the rear, he made a comment about me being from Massachusetts, went inside the store, said he couldnt help and refused to refund my money based on the rule that its unlawful to resell an open package of bulbs, also mentioned the police station is down the road. TWO STARS BECAUSE THE STORE IS CLEAN.

Lo
Review №57

This is the best place for all your auto parts .clean store....the nicest ppl to help with all q.

Ch
Review №58

Very friendly staff. Always help you out with stuff you need done on vechile if ofcource its nothing major. I like that. I couldnt get a bolt out to fix a light they got the right tool and helped me. Excellent service

St
Review №59

90% of the time they have the parts I need little more expensive than one of the other part stores that gives me a discount but when you need it you need it

As
Review №60

Good products and customer service

Ro
Review №61

All way love a clean auto parts store.will go again

Je
Review №62

Very helpful because clerks know what they are talking about.

De
Review №63

This place is pathetic. Orderd a part on line and it said i could pick it up whin a half an hour. They did not have the part.could not find it and they said they could reorder it. The store was a mess and there was only one competant salesmen. I will never use this company again.

Ke
Review №64

Good prices most items in stock or just a day away.

sa
Review №65

Had the correct part the first time, smooth transaction

Ji
Review №66

No interest in helping customers; its convenient for me but Ill never go there again.

Ja
Review №67

The prices are okay and selection is good. But their online store and support is lacking.

Jo
Review №68

The employee that help me was very thorough and polite

Ni
Review №69

(Ramon A.) Was my cashier, Super helpful nice guy. He even put my wipers on for me. He was the real MVP of the day!

Ma
Review №70

If YOU WANT THE WRONG PART DEFINITELY GO THERE. IF YOU LIKE REPEATING YOURSELF 3 TIME GO THERE. VERY POOR COUNTER STAFF.

Br
Review №71

Very friendly and helpful

Ca
Review №72

Bought a new headlight bulb, easy and smooth, only ten minutes! UPDATE: Turns out the bulb was incorrect, went to a different Advance Auto Parts and they were flabbergasted how someone would have messed this up, but got me the correct one and it is now installed!

Wi
Review №73

Got my battery tested

Er
Review №74

I dont usually write reviews, but Im very annoyed with the store clerk right now that Im going to. Maybe I walked in there on an off day for him, but he was very rude. He gave me attitude when I tried to ask if they had a part in stock and cut me off when I was talking. Ive been to other Advance Auto parts and never had an issue, but I wont be visiting this particular store ever again so I dont have to interact with that jerk again.

N
Review №75

Tried to call to get a price on a part. She answered and asked to place me on hold..after 5 minutes I hung up and called auto zone. I always call advance first as they are closer to my my house, but the lost my business today

Jo
Review №76

Dont know how people still going there

Aa
Review №77

Just got off the phone with Carlos from the Manchester store. He was absolutely unwilling to help me, stating that he was busy and refused to price an item for me. I drove by the store (on my way to another store) a minute later and the parking lot was empty. I shop with these guys on a regular basis, but Im unlikely to return now.

Pl
Review №78

Best service i’ve ever recieved at an auto parts store. Ray was absolutely amazing. Check them out 👌🏼

Mu
Review №79

Well i would give it less if i could .Derelicts .. No pride,rude, the place is filthyThe Dm should be held accountable .Unacceptable..

Ni
Review №80

Parts are usually in stock. Customer service has always been friendly. Good prices.

Me
Review №81

For a highlight

Ol
Review №82

It is good place to get all car accessories and parts.

Al
Review №83

I am always amazed with their in stock inventory,

Se
Review №84

They are very Hard working people ready to be helpful.

Ro
Review №85

Great place,when you get service like this its hard to beat,a thumbs up..

Do
Review №86

They help a lot came outside and helped with wipers very nice

Tr
Review №87

Best place to get aftermarket parts and alot of oem parts....

JC
Review №88

Cashier was so helpful finding the odd parts I needed.

Kr
Review №89

Love Chuck and Nickey polite and courteous service and fun to see on a daily bases

Je
Review №90

Very understaffed. I was the fourth person in line and the phone calls are more important than helping the customers. Watch the manager go to the front and twice and not once offered to help or answer the phone. Was not impressed

Ga
Review №91

Without a doubt my favorite auto supply store, they always hello me find what i need, exchange or replace things that were incorrect, and are very competative with all other supply stores, plus they have great coupons and price break programs.

Sa
Review №92

Went in asking about battery warranty. I thought I had purchased mine from a AAP, but was mistaken. Before we even got to that point it was a bad experience. Two guys, one was younger and of a darker complexion the other was an older white guy. Young guy was nice enough, old guy was just rude. I know I dont know jack about cars, but you figure that a person in a auto parts store would be use to it and would want to help educate rather than just be a jerk. Turns out I got my battery from a Autozone, much better. I recommend going to Autozone in Manch than this place.

br
Review №93

UPS access pickup spot......

Mi
Review №94

Got to know the guys here pretty good, always helpfull and at times would let me look through the parts to find something that fit a none general application.

Jo
Review №95

Very good and knowledgeable staff

Ti
Review №96

Only one guy trying to answer phones, ring people up, help customers. Where is everyone else? He did well but there should be more people helping.

St
Review №97

Didnt have the part I needed today usually do

Jo
Review №98

I have been to this store a bunch out of convenience and each time it has been a not so good experience. The folks that help you work as though they dont want to be there or you’re bothering them when asking questions etc. Just the past two weeks I called with questions but got hung up on before I could even say bye again getting the impression I am bothering these folks. One of them was yesterday and it was the store manager.I have been in line at this store waiting to check out along with others and on more than one occasion when they opened another register to help, people would run to them who werent waiting like the rest or who were at the back of the line and the guys in the store wouldnt tell them they have to wait their turn, clearly they didnt care about the folks who have been patiently waiting to go next. Terrible customer service in Manchester, NH.I went to the Hooksett NH store and it was a night and day difference. The folks in Hooksett were eager to help and go the extra mile with a smile to get done what it was I needed, that to me is customer service.Manchester should reevaluate who they hire because the folks that have been there have been terrible with very few good ones.

Ll
Review №99

Good service and friendly people

Je
Review №100

Starter still works great, great service,very knowledgable

Information
18 Photos
100 Comments
4 Rating
  • Address:107 Pine St, Manchester, NH 03103, United States
  • Site:https://stores.advanceautoparts.com/nh/manchester/107-pine-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 603-645-5995
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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