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Phoenix Foreign Car Services
929 Stewart St, Madison, WI 53713, United States
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Phoenix Foreign Car Services
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T.
Review №1

Phoenix is awesome. I own a 2002 Subaru Forester. To save money, I try to do as much of my own car repair work as possible with my limited knowledge and tools. Stuff that’s beyond my ability I take to Phoenix. A few years ago my starter began to fail. I researched how to replace it, bought a rebuilt starter at Autozone and then tried to remove my failing starter. The bolts securing the starter to the engine were frozen and I could not remove them. Worse, I stripped the head of one of them. I took my car to Phoenix and in 2 minutes they loosened the frozen bolts. They didn’t seek any payment say they didn’t mind doing me this one favor. But I insisted that I had to pay them something so they asked for $10. I drove my car home and successfully replaced the starter. Phoenix has also advised me on other car repair projects and their guidance and insights have,, so far, never been wrong. Thank you Phoenix.

Wh
Review №2

Really great and quick service at a reasonable cost. I had to wait about a week and a half to get an appointment but they were done with everything within the day.

Ru
Review №3

If they cant fix it,. It aint broke!🤪

Ha
Review №4

Always the best experience! The best place to take your Volvo ever. The friendliest, most caring mechanics ever. They go above above and beyond and always keep my budget in mind. Thanks guys!

Bi
Review №5

If u have a foreign car go here for sure

El
Review №6

I really cant say enough about how great this place is, they are so helpful and knowledgeable. I dont know a lot about cars, but they take the time to actually show me what is going on with my car so I can understand what theyre talking about and know what to look for. They are all so friendly and prices are incredibly reasonable for the great work they do. My family has been coming here for many years and I would never go to another shop again at this point.

Mi
Review №7

These guys are the best! Iwouldnt trust my Volvo with anyone else

M
Review №8

Very kind and efficient! We were picking up another car and the one we drove there had an alternator that went out right outside the shop. Even though they were about to close they made sure we could get home from there. Our second vehicle was fixed the next day at an affordable price. I would highly recommend Phoenix!

Sh
Review №9

Best car service Ive ever experienced, hands down. Theyre honest and go above and beyond whats expected. Very happy I found these guys.

Pa
Review №10

VERY HELPFUL

Su
Review №11

I dont see how they could improve their service. If youre looking for donuts, fancy coffee, and to get your nails done while you wait, this isnt the place for you. But if you want mechanics who are honest, knowledgeable, friendly and willing to explain your car, its problems and what you should look out for in the future--youve found heaven. Foreign makes only.

Ch
Review №12

The best shop I have ever found to work on my Volvos. I have been to many independent mechanics all over the country, mainly in Volvo-dense college towns, and these guys perform such exceptional work and go so far above and beyond anything I have experienced elsewhere.

Ni
Review №13

If you have a foreign car, this is your place for trustworthy, reliable, and reasonable service. Been going for two decades or so now, since before they were a “big time shop”.Not only never disappointed but always pleasantly surprised — “well, we noticed you had a thing so we tied that off and added a quart of whatever, no charge.” Clearly I’m not a car person, but I know great service when I experience it.

Hi
Review №14

I own a 2007 SAAB, which means parts and knowledgable mechanics are hard to come by. I had an ignition crisis and the car was stuck. Bob at Phoenix was busy to the rafters and recommended some other places that I could possibly get the work done. I was brushed off by all; Bob said come in tomorrow. The guys fixed my car and were very clear about all of it. I have gone nowhere else since and all the work done has been excellent as well as reasonable. Last time I had the car in, Bob noticed a part on my seat that was hanging off. When I drove away it was in place (which I didnt realize until later) and I was grateful. Its a friendly, kind, professional, and happy group working at the top of their craft.

Le
Review №15

I look forward to bringing my Volvo here in the future (well, not to jinx myself!) When I was suggested to drop by for help putting a bulb in they were more than happy to assist me free of charge. The guys were super friendly too.

Ty
Review №16

Absolutely hands-down the BEST mechanic shop Ive EVER worked with. Amazing service, fantastic people, and incredibly knowledgeable. They found and fixed issues that no other shop even caught on my cars. Cannot recommend ENOUGH - GO HERE!

al
Review №17

THE BEST OF THE BEST. ALL THESE GUYS WORK ON MY CAMPER, SUBARU, AND BUICK. WHEN I WANT IT DONE RIGHT THE FIRST TIME I TAKE IT TO BOB AND HIS GREAT TECHS. PEACE OF MIND FOUND HERE.

Ju
Review №18

Bob and his team are the best mechanics I could ever dream of having. Their service is excellent, theyre fair, and theyre always willing to invest in you by teaching you a thing or two about your car or its issue. On top of that, theyre just great humans. When you walk into Phoenix Foreign Cars, it honestly feels like stepping into another universe, because theyre too good to be true.If I ever move away from Madison, Bob and his team will be what I miss the most.

Ma
Review №19

If you live in the Madison area and own a Volvo--especially an older one--take it here. Bob and his staff are excellent. The work was done quickly and they were able to work with my budget. I also learned a ton from Bob, who has encyclopedic knowledge about these cars and is happy to teach you a thing or two. This is one of the few businesses of any type that I can recommend without any reservation. Theyre great.

Je
Review №20

Decided to take my Hyundai Tucson here after reading all the great reviews. I was in and out of the shop within 30 minutes and my car was no longer grinding whenever I turned the steering wheel. Price seemed incredibly reasonable. They let me look underneath the car and they pointed out the problem spot. Everyone at the shop was friendly and helpful. Without hesitation, this is my new mechanic for any future auto issues.

Da
Review №21

They did a pre-purchase inspection at a very reasonable price for an Audi. Very friendly and knowledgeable throughout. Detailed findings and provided documentation. Definitely recommend these guys, especially Keaton!

Il
Review №22

The most honest people you can find in the auto repair business. Go there for any automotive repairs. Bob and his staff are very knowledgeable and will save you a lot of money towards car repair. I hope they stay in business forever.

Et
Review №23

The definition of an honest mechanic. I drive all the way from the east side just so I can get these guys to work on my vehicle. Excellent customer service. They never do anything or recommend anything that you dont need done. The work is always excellent and always comes with a fair price. They will give you knowledge and show you whats what under the hood. Without a question, as long as I own a foreign car, its coming here.

Ri
Review №24

Ive been a customer for decades. They are kind and knowledgeable and they dont talk down to women. They aint bright and shiny. More of a down home local place. They care about your safety so lots of customers have their car checked out before a long trip. I like them so much I volunteer at the shop. We old guys cant all be Walmart greeters.

Vi
Review №25

This is not a normal car repair experience. The crew at Phoenix are never looking for ways to maximize your bill. Rather, they are finding ways to fix your car within a reasonable budget. They really know their stuff, particularly with regard to certain foreign brands like Volvo. Above all that, the atmosphere is fascinating. There’s usually very interesting people around, like magicians, incipient politicians, and artists, so you never know what you’ll find there. The last time I had my oil changed, I purchased art prints from one of Phoenix’s customers. In short, this place is the perfect car repair shop for *Madison*.

Em
Review №26

Phoenix Foreign Car Services is the best mechanic Ive ever encountered, and is the only place I will ever take my Volvo S60 2.5T to be worked on! The staff is knowledgeable, friendly, and honest. They will show you exactly what is wrong with your car and where, and their pricing is extremely reasonable. They installed upgraded parts on my car that I had ordered, did my timing belt and water pump for the cheapest price Id been quoted, and even did extra things that I didnt ask for, like changing the bulb on my license plate light and securing a loose piece of plastic on my bumper. These are great guys who go above and beyond the call of duty and dont overcharge. I would recommend this place to anyone who is searching for a good, solid, fair mechanic.

Ju
Review №27

These guys are great, I would recommend them to anyone. Bob and Jake helped me out and made me feel like family from the moment I walked into their establishment. I contacted them asking for help looking over a vehicle before a purchase. Jake came with and test drove it, was very insightful with his concerns. Then we brought the vehicle back to the shop where they put it in the air and thoroughly inspected everything. Im really happy I did this as I almost purchased a vehicle that would have likely costed me a great deal so I had to pass on the purchase. If I happen to purchase a foreign car, Im taking it here whenever it needs service! See for yourself.

Le
Review №28

Phoenix is a great auto shop, especially for Volvos. Work is excellent, prices are fair (or actually low), folks are accommodating and helpful, will explain anything. Best shop I have been for my Volvo, period, and I have owned one for 45 years in five cities.

Gr
Review №29

You couldnt ask for a better set of mechanics to work on your car. Great service, wonderful people, and very reasonable prices. If I cant do the work myself, Phoenix is where I take it.

El
Review №30

I couldnt recommend a auto shop more highly. The staff are friendly, professional, honest, and skilled. I have had basic upkeep work (i.e. oil changes) and more serious work (changing brake lines) there as well.Bob and co want to make sure their customers understand whats happening with their cars, which is really nice.I trust them with my vehicle and am happy to give them my business.Thanks!

An
Review №31

EXCELLENT customer service. I am very happy with the work that was done on my Audi and very impressed with the friendly and caring customer service. I will definitely be taking my car back to Phoenix for future service.

KA
Review №32

Excellent service, affordable, thorough assessments, replace whats needed - not more or less, kind employees

Je
Review №33

If I could give more than 5 stars, I would. I am not sure I have every been to a place like Phoenix or to a mechanic like Bob. They have taken the time to get to know us and our Volvo which has need a lot of work in the past couple of years. Bob lets me know when he thinks a repair is within my abilities to try at home, what parts to buy, and any pointers to getting the job done. And when we do have them do the work, I can always trust it will be done correctly and at an affordable price. I am sure our wagon would have died a long time ago if it werent for Phoenix.

da
Review №34

After searching for a mechanic online I stumbled across Phoenix because they had good reviews on Yelp. I gave them a call and they got my car in the same day.Overall very happy. They fixed my car and were easy to work with. I would use them again.

Mi
Review №35

Best experience, period. Funky, Key Lime pie and other treats,free for customersOwner introduced himself and we talked quite awhile.Wont go anywhere else from now on.Foreign cars only.

Da
Review №36

The only place I will ever take my vehicle. Great staff, and honest. I cant relay how many times Ive been taken into the back and shown exactly what was wrong (or right) and what I should consider doing (or dont need to do).

Pe
Review №37

Very thorough, professional, kind and patient. Pointed out the repairs needed to me, while the car was raised up on the hoist. Loved his refreshingly direct, honest and friendly approach. Am getting repairs on all my household vehicles (1 newer, 2 very old) done here. Thanks! Keep up the good work.

Re
Review №38

This review is LONG overdue!!! Weve worked with Bob at Phoenix multiple times now and have always had a great experience and results. I appreciate the honesty, professionalism, and customer service. Customer for life!!!

Vi
Review №39

This is simply the best automotive repair shop ever. Utterly honest people who know their stuff. Really nice people, too.

Xi
Review №40

This is the best Car Service in the whole world! Bob is really really nice. He saved me a lot of money and time. He also gave me really good recommnedtion on other car services, including a good tire repair place. And, I enjoyed a fantastic magic show! Nickey, Bobs son, is a genius magician. You can find his shows on Youtube! 😄😄

Am
Review №41

Amazing service, and extremely friendly. Cared about my budget and making sure my car was safe for me and my kids to be driving around in.

ma
Review №42

Out you own a volvo. This is the only place you go. Period.

Be
Review №43

Cant say enough good things about these guys. Ive always been a fan. I have a newer car now, but Phoenix backed me up for everything I needed for my old Audi and Volvo. This is what car service should look like. I took my new van into the dealer for a warranty issue and had to re-tell my story to 5 people before it got fixed. This is why Ill be back. Thanks Bob.

Da
Review №44

Ive been a customer of Harry and Bob (now just Bob) for twenty five years. They are the most honest and skilled mechanics I have ever met. More than once they have diagnosed a problem and fixed it in five minutes and sent me on my way. I took my truck in for a brake job, came back to get it and was told I didnt need one, there was just some debris stuck in my brake drum, and charged me $60 to clean and reassemble. Another mechanic would have replaced everything and charged me. This is not how they roll. Id give them six stars if I could.P.S. Dont go the dealer. Theyre more expensive and I dont trust any of them.

Er
Review №45

Excellent work by friendly staff for a fair price. They worked with me as I gathered the parts for the service that I wanted and I got my 89 BMW E30 back, which felt significantly improved from when I dropped it off.All in all, Keaton knocked out the following:New hardware: used transmission replacement, oil pan gasket, oil level sender, trans seals, Magnaflow exhaust, driveshaft guibo, SSB brake lines, clutch, clutch slave cylinder, SSB slave cylinder line, gas tank, parking brake shoes, cables, and hardware, wiper bladesNew Bushings: rear subframe, rear sway bar, rear sway bar links, rear trailing arm, front control armService: brake bleedThey offered a free oil change and check up on the car after 1000 miles to make sure that the car was still running well (it was). Jake was happy to walk me around the car and check the suspension components as well.Take your car here; youll be glad you did. The staff are all professionals, and great car enthusiasts to boot.

Lo
Review №46

These guys and gals are fantastic. Very trustworthy (not to mention that they have plenty of business, so dont need to make-up problems to fix), fast, knowledgeable and friendly.

St
Review №47

I have found they do excellent work and have nothing but good things to say about their service. This is an excellent company run by excellent people

Ju
Review №48

This is the best shop Ive ever dealt with. Highly recommended - I bring my Audi here for everything.

Ma
Review №49

Had my 105k tune up on my C30 done here. Redid timing belt, water pump, tensioner, oil change, spark plugs, cabin air filter. Fair price for excellent work. Bob cares about your car!

Mi
Review №50

The best place to get your car fixed. Trustworthy, honest mechanics.

Be
Review №51

Great service, great prices, and staff that genuinely care about your vehicle and safety.

An
Review №52

Doing business with Bob and his crew is like doing business with a super nice neighbor. Above and way beyond service.

Be
Review №53

Timely. Thorough. Fair. Caring. Seriously.

Ad
Review №54

Had a Saab 9-3 in for various work on several occasions and I have been happy with the quality of work, prices, and communication.

Ja
Review №55

Look at the reviews, and think about it. Have you ever seen anything that twenty-three (now twenty-four) people on the internet all thought was perfect? As far as I can tell, the highest-rated movie on IMDB is the Godfather (9.2/10) and the highest-rated album seems to be Abbey Road (4.31/5).I could open a booth on State Street giving out free Spotted Cow and cheese curds, and theres no chance I would ever have a perfect five stars over twenty-three reviews (my free beer was too cold, Cheese curds were just average. Two stars, etc.). Then again, my customer service would be far below the care and attention Ive received from the guys at Phoenix.You would never know by looking at it, but I love my car. Ive driven the same Volvo S70 for about fourteen years, and its the only car Ive ever owned. Phoenix is undoubtedly the best shop its ever been in, and they may actually love that car more than I do. I dont know why youd ever go anywhere else. I live in Kenosha and just scheduled another appointment.

Yi
Review №56

Thanks your guys, i am really appreciate about your help! it is really a awesome store, i am a foreigner but they treated me like local people and give me the best service, i strongly recomand this store!!

Ri
Review №57

Bob does a great job for us and the 3 Volvos we have serviced by Phoenix.

Ju
Review №58

Great place! People there are really professional and friendly.

Al
Review №59

Outstanding service. Highly recommended!

Pe
Review №60

These guys are the best--knowledgeable, friendly, and helpful. My crusty old Saab and I will certainly be back!

P
Review №61

Great prices, service and technical skills.

Mi
Review №62

Honest, affordable, and very knowledgeable. What more could you ask?

Li
Review №63

Superb

Be
Review №64

Bob and his team are Volvo experts. They also care that you know what is going on with your care and will teach you about it if you are inclined.

Ro
Review №65

I never go anywhere else

De
Review №66

Perfect!

Information
6 Photos
66 Comments
5 Rating
  • Address:929 Stewart St, Madison, WI 53713, United States
  • Site:http://phoenixforeigncars.com/
  • Phone:+1 608-277-8833
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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