My service advisor Josh Galindo does an excellent job in attending to my needs. The last time I was there I needed to be out at a certain time because I had to pick up my son from school. He made sure that my vehicle gets done right away and I made it on time to my son. I also like that they have Toyota parts in the same location.

Ive been here before (last year) and had a wonderful experience but this time around things were painfully dragged for over a week.I think this is an excellent location if you go in for a quick service (like an oil change or something like that).BEWARE of costs being thrown in to your total. I went in for over $2k worth of work and someone tried to squeeze an air filter ($80) in my total. In the middle of a pandemic, Im struggling enough as it is, dont take advantage. I changed my own filter at home for $20 bucks and 10 minutes.Again, if youre in and out quick this place is great but if you need serious work done just beware, attentive and ask questions.EDIT (5/17) : In response -Al was extremely helpful in regard to the flywheel that was suddenly added days after I was already given a diagnosis and given a price. Al was not aware that someone (Im assuming the mechanic? But how it got past him and made it to me is insane) added work into my total without my consent. I did not ask for my air filter to be replace, and had I not asked for a break down of my costs, the work would have been done, I would have been charged, without knowing about it.Al wasnt aware that I had to wait even longer for my car because a spring was missing from the parts that the dealership had had for a few days.Im assuming Al wasnt aware of all my issues only because he was only contacted regarding the flywheel.Additionally I never mentioned to him that I was looking to get a car to borrow as well. I was recommended the rental department but considering the hassle and the fact that I have a job I needed a way to get to work. Al could have definitely handled all of these very big problems but they shouldnt have happened in the first place.

Thank you Madera Toyota and your amazingly helpful team for working with us and helping us with the purchased of the Rav 4. At the end of the day it was was a good, overall, experience.

They do a good job on service but they have to work on updating the customer about the vehicle I always have to call and ask about it. Please work on not Scheduling many appointments at the same time so the vehicle that have a appt at a certain time will be out as told .

Honest, helpful and always do the best they can to take care of my car.

The place you can find genuine parts in store or online, its easy

Sales people are friendly and understanding thanks sooooooo much for giving us space. My friend wants a tundra shell get it here 😇

Alex at Madera Toyota is an excellent sales associate, his expert knowledge & communication skills made the whole process smooth & efficient for us. The Madera dealership was very helpful in securing the truck model & color we wanted, we are very pleased with our purchase!

One star because it has been almost 2 week for someone to call me about a car I wanted .! Very poor communication and high priced cars.! And they charge $2195 for special accessories weather you want it or not they force it on you.! WOW .!! Go shop around before you go here please do yourself a favor and I promise you will save that 2 grand. Go to Clovis great people cheap prices on new cars .!! Good luck.! They say they called but no one did call.! I already got a xse from Clovis Toyota was a lot cheaper and had no up charges. Go there every one.!!

The Toyota sales department are very professional and friendly. I bought a car twice from here and it was great service. However, the service department is awful. I take my car to get service about 2 times a year and one visit I was told my car was ready for pick up and someone would come by to pick me up in 20 minutes. It was around 4:00pm. At 5:30 pm no one has shown up and I called several times and no one answered me until finally at 530 they answer and say that all the shuttle drivers had left already. They apologized and had a clean up crew member or someone else pick me up, I dont remember who. Then on another visit I tried to get ahold of service department and after calling all day I got no answer. They told me it might have been a busy hour but I called every single hour. The very next day I took my husbands car in for service and same thing happened. I did not get a call saying my car was ready for pick up and I called every hour to check if it was ready but no one answered the phone all day. So I finally called the sales department and the lady was nice enough to walk over and check for me. And it was ready for pick up but it was already 530 pm so I was not able to get a shuttle ride or pick it up anymore because they close at 530. I was given a cleaning service as a comp but I would rather have better service the first time then getting a comp. Its a waste of time and Im having to pay hundreds of dollars to them, to get both cars serviced. But I do want to add that the lady monse is very kind and did try to help me the best she could which I do appreciate.

We love this place we have bought all our new cars here n used as well we are so happy with there service n our favorite sale man Houa 👍👍🙏😇❤🌈

When I went in I had told them I was already pre-qualified and I didnt want my credit ran a bunch of times. They said no we wont do that here! What did they do? Well, they ran my credit over 7 times per credit bureau and still came back to me with the same lender I had already pre-qualified with having the best rate. They may have nice cars, but you cant trust their word. Wont do business with someone I cant trust. Thanks again.

2nd time customer, would never buy a Toyota anywhere else. I drive an hour to do business here, Tony Alvernaz and Team always delivers, right price, right financing and always impeccable customers service, before, during and after the sale. Kuddos to Marty for having such a great staff. Keep it up.

Had a terrible customer experience with the parts division. Ordered a rear view mirror from their website and the product arrived in a timely fashion. Unfortunately, the day/night tab on the bottom was broken. So I went back on the website and requested an RMA number so I could have a replacement mirror shipped. Received a prompt email saying “Madera Toyota will be contacting you shortly to finalize your return.” After a week of silence, I called them only to have someone tell me that they couldn’t help me until they received my defective part. So why not just tell me to ship it back in the email?I ran out and shipped them the part with tracking. After waiting one week after receiving confirmation that the part had been returned, I had to call them again. They were busy and took my name and number so they could call me back.After waiting 3 1/2 hours on the return call, I called them back and finally spoke with someone who could help. When I asked about the status of my replacement part he told me that I would have to re-order the part again and then they would refund the monies to my credit card in 3-5 business days. They didn’t care about providing any kind of customer service.I WOULD NOT CHOOSE TO DO BUSINESS HERE AGAIN.

I had Erik Bustillos help me but everyone there was very friendly and doesn’t beat around the bush. The service was quick and easy and they make everything very clear to understand. As a first time buyer, they treated me very well and explained everything and answered any questions I had. Definitely recommend if you are looking for a place to buy your next vehicle!

I had a great experience with some routine maintenance on our Toyota. The entire staff was courteous and professional. I would absolutely trust Madera Toyota to take care of our vehicle. They were open and honest and gave me an accurate quote for the maintenance to be performed.

Felipe was very helpful, great service

Very poor service by service rep Frank...did not listen to me, did what he wanted regarding my requests for specific servicing, and claimed he had been in contact with me twice to review costs but had not...had to go in another day to have service completed correctly, ended up being charged almost twice the original quote amount. Met with Manager over each issue and he took care of things...not something anyone should have to go through though as were trusting service reps to simply do their jobs and communicate with us. I do not recommend this service department.

Friendly staff. Came here with my nephew Ish to.c if we can drive out with a truck. Enjoyed the coffee too.

Quick service, attentive staff everyone was very friendly

Very helpful get you in that car you want

Its interesting owner that I had to wait at your dealership for 30 days or use it on a 2021. I went to Clovis and they were willing to work with me on a 2020 Blizzard Pearl xse that Rolled off the truck yesterday morning. I guess my business and referrals are more important than turning me away.

They had wired our car incorrectly and had to take it elsewhere to fix.

Don’t buy a car here. They Will run you’re credit multiple times. They literally ran my credit 9 times. You’re better off getting a car somewhere else.

Beyond terrible service!stay away from this business! They literally sold a family friend a car that did not start in 4 months. In addition they were trying to charge hundreds of dollars for a repair that was an easy fix and cheap. This business takes advantage of whole hearted people who dont know how to stand up for themselves stay away!

Good place to buy a car...friendly professional and not pushy

They fleece their customers by adding unnecessary add ons to their cars that dont need it, like CilaJet and LoJack on cars with built in theft protection -- these both add on about $2400 to the car.

They quoted me one price for replacing a power steering rack, then when I called back to reschedule they doubled the price

Horrible experience today in the service department. Glad to say Im never coming back here again.

Our salesman Javier was very helpfull in finding the lowest payment in our new truck. Very patient, honest, and easy going. Also thumbs up to the loan close person very helpfull.

Stopped here for a simple oil change while on a cross country road trip. Somehow it took these knuckleheads 2 hours to completely botch the job. The didnt attach the splash guard correctly which led to it coming off and braking while driving at highway speeds. Now I have to spend $400 to replace it. Dont bring your car here. The extra 30 minute drive to a different dealership is worth it.

I was looking to buy a 2020 Rav4 Hybrid xse in metallic gray. I was offered to reserve it until the owner of the dealership found out I have an employee discount. I was then told several other people are interested in it and that if the car sits on the lot for 30 days after it arrives then I could buy. Im already a toyota tacoma owner and was looking forward to getting this one for my wife. But now I will be taking my business elsewhere. Goodbye Madera Toyota

Do not purchase your car here. They will literally sell you a car that becomes faulty in a few months and deny that it is their responsibility to fix it. Definitely a greedy establishment that takes advantage of customers.

The process was quick and everyone was friendly. They’re really professional! Shout out to Joey, he’s awesome.

Always friendly and curteous employees, fast service with any preventative or needed maintenance at reasonable costs and the best part the smiles on some of these lovely ladies. Guys in the shop keep up the great work

My experience at Madera Toyota was great! Isabel did a great job with following up with me and being great middle between me and her manager. She was respectful and listened to the details of my process of purchasing a vehicle. She was great! Will recommend Madera Toyota to anyone.

Good place to buy a car, but take a book, or 3. I understand the car buying process can be long, but my overall purchase took 7 hours.

Friendly associates.

I visited Rob English at Madera Toyota, and he was very informed about the car I was interested in and made me a very fair deal. We will definitely go back when my husband is ready to purchase himself a new car.

I went in with my daughter so she can purchase a new car, we were greeted by Miguel who was beyond amazing, he made us feel at ease and confident with the product they had to offer. Every step was explained throughout our car buying experience, reassuring us we had made the right decision. Management, finance, and the staff treated us just like family, I would highly recommend Madera Auto Center and Miguel if you are looking for a great car buying experience.

The uncomplicated things are what make a company gallop. Entering Madera Toyota parts and services today revealed the lack of professionalism they acquire. Common courtesy goes a long way when dealing with a customer. They did not maintain these common tools that make most businesses tremendous and reliable. Treat your customers like they are the CEO and not like someone who is beneath you that isnt the standard. No one should ever have to experience and tolerate the impoliteness that I experienced at Madera Toyota.

Best service ever! Thank you to best sales guy ever Shawn! Go to him if you need assistance with purchase. Highly recommend him at Madera Toyota.

Worst customer service ever!!!!!!Sales———FService———FMaintenance——FNow I know why there motto is “we’ll keep you coming back”. You have to keep going back to get them to fix the DEFECTIVE vehicle they sold you. Then they don’t fix it properly. So you have to go back again and again and it’s still not right. FIX IT RIGHT THE FIRST TIME. They act like it’s an inconvenience to them. They are too busy to take care of the defective parts that they never fixed before selling. If it affects the driving, it is NOT cosmetic.DO NOT take your car here for repairs. Mechanics lose, break, do not tighten, forget to put back.....etc.You all need to take care of your customers you SCAMMED instead of trying to SCAM new ones. I would have been better off buying a cheap used car at some shady car lot.MADERA TOYOTA————F. FAILED

Lupe was an excellent sale guy. Very professional and supe knowledgeable. Never pushy like most car salesman. He is very active in finding why I want and need. I will be purchasing my van there soon. I recommend everyone ask for Lupe. My brother recommended me to him and he is everything I expected and anticipated. Cant wait to be back and purchase.

I have to say THE BEST SERVICE. Kitty (hope I got that right) she went above and beyond for me. Thank you very much!!! and great prices too!!!!

Great service! Very helpful! Non pushy! Great with doing their best when it comes to your financial concerns. Excellent staff very upbeat!

Madera Toyota is THE BEST!!! I have been working with John Harford since 2009 and he always helps me with what ever I need. The service is outstanding. All of the staff are polite, helpful, knowledgeable and kind. They make me feel like I am at home every time I come in. I would highly recommend them for anyone! Take that short drive to Madera and get great service!

Brandon was amazing! He got to know us and what we needed for our family and absolutely delivered! We couldnt be happier thank you Brandon! He even recommended a few fun board games for our family party that evening :)

Next stop Madera Auto Center & ask for Angelica. Best customer service by far! She made me feel welcomed, friendly, no pressure & answered all questions I had. & the experience overall a 10/10. Thank you Angelica. You are a great asset to Madera Auto Center!

My experience with Madera Toyota was awesome! They genuinely cared about me and were not pushy at all. They gave me a deal that another dealership didnt even try to achieve. Houa was friendly and laid back. I definitely recommend Madera Toyota! Im very happy with my car and experience in purchasing it.

My car was damaged while it was at the service center and the manager Tim couldn’t even compensate a diagnostic that they never mentioned would be charged.

The Sales Department at Madera Toyota is excellent. It was very easy to purchase my new car from them. Financing went easier that I thought it would. Next time any of my family or friends need a car I will tell them to come here.

Great customer service. As a first time buyer with no credit & a low income I assumed I would be denied. But my salesman, Talli, went out of his way to vouch for me & let me know my options. I left with a brand new Toyota Corolla & an affordable monthly payment. Highly recommended.

Great service

Just purchased my first vehicle, a 2016 Toyota corolla yesterday and it was a great and wonderful experience. Isabel Flores was the sales consultant that assisted me and she was very knowledgeable. I told her everything that I wanted and that is what she delivered. She was very kind, made sure I was well informed, patient with my requests as well as questions and was willing to go the extra mile to get me closer to the price I wanted. I would 100% recommend anyone who is a first time buyer to seek assistance with Isabel and Madera Toyota.

Theres other places that sale cars trucks thatll run the numbers to see what they can do not turn people away

Someone came out to assist me quickly. Friendly and courteous

Thanks to the staff at the madera Toyota center. It was the best experience in buying a truck. Special thanks to Rob English who provided exceptional customer service. He had my truck ready up front n knew my name when I arrived at the dealership.

I appreciate Joey, for all his support and his professionalism. Thank you

My experience was fantastic. My salesperson Houa did a great job and worked hard to get us the best deal for us. He was great to work with and I would definitely recommend the Madera Auto Center for your new and used car needs. They have a huge selection and really will work with you to get you the vehicle you want at a price that works. I couldnt have asked for a better experience. Thanks!

Our experience from start to finish for purchasing an online vehicle thru Madera Auto was wonderful. Never did we feel pressured in any way. Brandon, the salesman, is a delightful young man and we feel he went above and beyond for us and even delivered our new truck to our house 3 1/2 hours away. Gotta give a shout out to Terri, Lisa and Robert too. Thank you Madera Auto for a job well done!

We had a great experience at Madera Auto Center. The Salesman Lupe Martinez did an excellent job. Thank you Lupe. I would definitely refer my friends and family to go buy there. Thank you Madera Auto Center.

My dad came out to Madera and Isabel Flores is amazing! She went above and beyond to help us, not only did she find exactly what we wanted but get this! She even personally delivered the truck to us!Wish we would have found this company sooner!

Just purchased my second car from Madera Toyota. Salesman Tali was knowledgeable and great to work with. He answered all of our questions, and continues to do so till this day. Same great service and buying experience I had ten years ago when I purchased my first Corolla!!! Excellent customer service!!!

Brandon and Madera Chevrolet are roll models for how car sales should be done!!..A very professional and happy truck buying experience. .Brandon,s kindness restored my faith in kindness of people!Sincerely, Tom C.

We had a great experience here. We for the truck we wanted for the price we wanted. Robert helped us out and made the whole experience flow smoothly. I would definitely recommend him!

Madera auto center has such an amazing well organized staff. Im very happy with my entire visit everyone is so polite! Two thumbs up. My sales man (Miguel Bravo) was great from beginning to end. Starting with helping find a vehicle that fit my needs and budget. As I was torn choosing between two cars Miguel patiently helped me make the best choice. We then began paper work & I was pleased that all went smoothly. Over all Miguel was very informative & very professional I strongly recommend him to anyone who would like to purchase a vehicle at Madera auto center.

I love this place! Everyone is super friendly and I was able to get my Toyota Corolla fast and easy. Everything is great around here. All the sales people are great and will help you find what youre looking for!!😁

My husband and I went to Toyota in Clovis and Selma. Neither dealership were willing to work with us. We contacted Madera Auto Center. The service was top rate and all the employees treated us like family. If you are looking for quality service as you car shop we highly recommend stopping by this dealership.

I had a wonderful experience! Robert English is the man to talk to! He asked what I need from a car and then gave me the options that fit with those needs. He remained patient and explained the pros and cons of each car. He wasnt simply selling a car, he was working to find the perfect match for me. It also helped that he had a laid back yet professional personality and clearly knew the fine details of his job. Dan, the finance manager, spent a lot of time going over every aspect of buying the car of my choice and explaining package available to me. Altogether the dealership made my first car-buying experience fairly easy and efficient. Madera Auto Center also has a plethora of cars ranging in all prices with financial specialists that work with you to find the best deal.

A co-worker recommended Madera Toyota and I was not disappointed! Joey was awesome and super fun to work with. He made sure I knew all of the options that were available to me. I would definitely recommend!

The level of service that I received was very much appreciated. Made the car buying experience easy and pleasant. Javier Meza, the sales person who I dealt with, was extremely professional, honest, and knowledgeable. A real pleasure to work with. Will continue to do business with Madera Auto Center in the future.

We highly recommend Madera Auto Center! Typically we try to avoid dealerships because of the their high pressure, but everyone at Madera Auto Center was friendly and professional with NO pressure whatsoever! Our salesman Tali and finance guy Dan was excellent, as was the rest of the! It was worth the 2 hour drive for us! Dont buy anywhere else until you check this place out!

HORRIBLE CUSTOMER SERVICE! Overpriced! Came in 2-3 times to make a deal, but didn’t want to negotiate on new, said we were playing games! Ended up going to Modesto Toyota. Manager Tim was horrible b/c I confronted them about their overpricing!

Excellent. Angelica was our sales rep and she did an amazing job. She went beyond excellent. She was able to help us out buy the car of my dreams. Thank you Angelica at Madera Auto.

Wonderful experience. Terry and Angelica were were very helpful. The whole experience was easy and non stressful. Great staff. Thank you Madera Toyota.

Service and sales always take great care of me and my family. You must go check them out! You wont be disappointed..Another great experience with the friendly staff.. Thank you.

This is my second time buying a car with Michael Delgado and once again it was a great experience! He helped me in every way and even got my monthly payments lowered! Most definitely a 5 star experience

We As a family gotten 3 Cars From Madera Toyota...It was great When we first met up with The Sales Men Lupe Martinez Hes Not Like the other sales people😒Who Rush you into Buying car as soon as possible... With out checking the sales price and fitting Your Budget and style😇I highly recommend Lupe Martinez If You have all this different type of question,hes most likely to give you an answer😉His willing to go the extra Mile to give great service to the customer treats them everybody with respect. one thing that makes Lupe different from the other sales people,His really out going. we enjoy the Madera Toyota Service And Lupe Martinez

If u want a deal on a toyota this is the place to go! Best staff in the central valley hands down! They took care of me and theyll take care of u!

The staff and manager were excellent, they took their time in showing us the vehicle we purchased and different options for financing as well as servicing of the vehicle. I would definitely recommend Madera Toyota tof my friends and family. The salesman who assisted us, Michael Delgado went above and beyond in assuring we were satisfied. A

The dealership was great they helped me out a lot and got me a really good deal on the car I wanted. I recommend you asking for Angelica if you go, she was really nice, honest and great at explaining everything step by step.

The sales representative, Miguel, was great. He listened and was attentive to what we were looking for. I would definitely recommend anyone looking for a car to come into Madera Auto Center.

I had a great experience buying my second Toyota. Tali our salesman was very helpful and professional. He worked with us and got us into a very very nice 2015.

I have purchased 3 cars from Madera Toyota and as long as I keep buying Toyotas, I will keep buying them from Madera and from my sales person Tali Gallegos. Love their customer service, their attention to detail. Finance department is very knowledgable, they always provide the best options for me and my family. Been servicing my vehicles there at Madera auto center for the last 9 years and never had a complaint with them, they finish the work on time and I always get treated with a smile and respect. Will always recommend Madera auto center to everyone . KEEP UP THE GREAT SERVICE!!!!!!!!!!

Madera Toyota is a wonderful place to do business. From purchasing a new car to servicing those cars, the staff is responsive, honest, timely and provides quality service. Our family chooses Madera Toyota and will continue to drive 30 miles for our purchases and service work.

I really recommend you coming here and see Brandon beck. My daughter just bought her first car from him. He worked his butt off to get us exactly what she wanted

Everyone was very kind. I purchased a new car today and feel that it was a good investment from this location.

Really good service the employees work with you every step of the way. I would recommend this dealership over any other in madera. I will definitely be back to purchase more vehicles for my family.

Went into Madera Auto Center to look at some trucks. Found the one I was looking for, cause it was such a great deal for a brand new Chevy Silverado. Miguel Bravo was the sales man who helped me, he was very knowledgeable and helped me through the entire process. Tony in the finance department answered all my questions and I was on my way. Thank you Madera auto center.

Great Service!! Ask for Angelica she helped us a lot and did a very good job. I highly recommend her and this dealership!

I had a great experience. Just purchased a new 2016 Chevy Cruze. The salesmen Mike Delgado was awesome and amazing helped us out a lot. Best customer service I have experienced.

Awesome customer service

Got my first car here and was helped by Angelica. Got us the best deal we could afford. Would highly recommend.

Awsome place I bought my truck and yesterday my mother in law bought her SUVAsk for ed he will direct to the best sales person

Staff was great! We had our 5 year old with us while purchasing our vehicle, and anybody who has young kids knows how quickly they lose thier patience. The staff was very helpful, provided coloring paper and highlighters at just the right time so we can finish the purchase! I would definitely recommend them.

Great dealership, made the process easy. Miguel and Tony were a great help. Very happy with the service from top to bottom.

My agent Jose Moran went above & beyond his job & made sure I left with the car I wanted & needed even though my credit rating was not good, I would recommend him & Madera Toyota to all my family members & friends. Thank u very much to u all at Madera Toyota

I was so please with the salesman at the Medera Toyota dealer for my new Tacoma pickup that I bought from them. The salesman was very kind and help me and my wife to get the best deal. I would recommend this this dealer for your next new car.

Got a great deal, then an even better interest rate than expected! The staff made sure that I worked with the people who would serve my particular situation. This is the place to go for a car!