Scott is a pleasure to work with. These guys are really good at what they do. Thank you for the quick and dependable service.

I’d like to say a huge thank you to Collin, who was very professional and took in our Sprinter van to fix after Seattle Mercedes kept it there for 3 weeks without any progress. Even though they were very busy and extremely backed up, Collin worked our Sprinter van in and was able to resolve the issue within a day and a half! After all the frustration with the horrible customer service at Seattle Mercedes Benz-Sprinter, I wasn’t sure what to expect with this location. But boy was I in for a pleasant surprise! I highly recommend this place, will tell all my Sprinter- owner friends to take their business here.

Told that the recall work would take 4 to 5 days. Also needed some additional work done on the van. After a week I called to see what status was. Said should be done in 2 days. Called in 2 days and was told by message that the additional work would be over $1000. I gave the go ahead and 2 days later it was done. They should have been calling me to keep me informed. I should not have had to call them.

Great shop! Scott Is very helpful and accommodating. Highly recommended.

Recall service done in timely manner, answered all our questions,Washed our rv.

Highly accommodating. If you have a Sprinter, the service experience is night and day compared to a general MB dealership.

Awesome place to go for motor home repairs or upkeep. They are very pleasant and honest.

Great service. They took us in on an emergency basis and got us in and out in a few hours on our trip out west....

I switched to this location for my Sprinter maintenance. The service is phenomenal and the customer experience was so much better than what I experienced in Seattle. Its worth it to drive a few extra miles, especially when this team takes such good care of their customers.Shout out to Brandon Taylor who was my service advisor. He was extremely courteous and made sure to explain all maintenance package details to me and answer any questions I had. He was a great communicator and made sure to get back to me in a timely fashion.Ill definitely be back, this team has earned my business.

Talked with I believe his name was Collin about my Van very nice, praise the Lord thank you Christ Jesus for Mercedes Benz.

Friendly service with care and concern for us and our family. Thanks guys.

Im responsible for making sure the vans for my company are maintained and after having dealt with delay after delay at the dealership in Seattle, this dedicated sprinter service is a breath of fresh air. Being specialists, they are more knowledgeable on any problems that may arise and the turnaround time is impeccable. Great service!

Great customer service, service personnel at there best Thanks Scott and Aaron

I will not take my sprinter van for service anyplace else. People are helpful and polite. Great job

The facility for vans by Mercedes-Benz is spacious and looks recently built and relatively easily accessible from 99 highway in Lynnwood. Made an appointment for a Thursday but had vehicle towed by mercedes roadside assistance 2 days before, work was completed a day in advance. Agent was very accommodating and needless to say, work was speedy (especially when compared to others in the area). Definitely recommend to other MB van owners.

Mercedes doesnt share information with vehicle buyers so they can replace fuses and make their vehicles street legal. Wanted to know what fuse needs replaced but they refused to share the information. Awful.

What amazing service. Made appt, got us in on time and in just a few hrs had all issues fixed. They even got us a ride back and forth from hotel so we didnt have to sit and wait.Scott Sauer was very professional, explaining exactly what was going happen, giving detailed quote. Then once we picked up, went over everything.Thank you!

Great service great staff. They are good at what they do. Nice new facility.

Incredibly friendly and knowledgeable staff. I arrived for my appointment and they were ready and expedient getting me checked in. The facility is bright and clean.

The best costumer service, there team is great, stress free, I advise everyone to buy themselves a sprinter at one point in there life.

State of the art service. Wouldn’t expect anything else from a brand like Mercedes Benz.

Intrested cars and trucks well Vans

They did the 20k mile service on our Sprinter based RV and were very friendly, helpful and knowledgeable.

Good clean shop friendly help

Good service but expensive

Great and super friendly service center!