Camille the service advisor was able to fit my wifes suv in to replace a tire at a last minutes notice. She Rocks! Very professional and 5 stars all across the board.Thank you very much for getting our vehicle taking care of and out in a timely manner.

Great dealership. Unfortunately we didnt buy a car. However the salesman was great. He was not pushy. He answered all of questions and let us test drive 3 cars. Their prices were also very competitive. No complaints. I would definitely recommend them to anyone that I interact.

We had the best experience thanks to Radar! He made the process smooth and quick! We got the 2020 Acura TLX A-spec. He listened to everything that we wanted and he delivered! We love our car and we will be back for future purchases to deal directly and only with him.

If your looking for the ABSOLUTE BEST service all around you need to visit Carter’s Acura, from the service department to the sales floor, you will have your questions answered, and quality, knowledgeable staff that will help you! Curtis helped me with service on my car and his customer service was phenomenal, very professional and kind. Truly appreciated all the time the staff took to help me. If your a parent with special needs children and your on the fence about visiting a dealership because it’s difficult this is the place to visit the acceptance, consideration and kindness alone! Thank you Curtis and Carter’s for such a great experience! Can’t wait to upgrade and buy my car from you guys! Would give more than 5 stars! Highly recommend this place!!!

Carter Acura made my day! The entire car buying process was easy and fast. They even went above and beyond and drove to my home. Thanks Marco & Radar for my new Acura MDX!

Great dealership. I had a leased car with Carter Accura of Lynnwood and I went to purchase that car. Radar from Carter accura helped me find out all the details. He made all the arrangements for me and all I had to do was to show up and sign the documents. It was quick and smooth. The whole experience far exceeded my expectations.

We needed a family car and ended up buying at Carter Acura because of their great service! Radar was extremely professional, responsive, and made the car buying process really enjoyable (which isnt always the case!) We really felt like he was genuinely interested in helping us find the right car and there was no pressure to purchase right away. If youre in the market for a car, would highly recommend Carter Acura in Lynnwood and ask for Radar!

I love my new 2021 TLX! My buying experience with John was great. He was wonderful to work with. No pressure sales and very patient and understanding. I also wanted to say how great Michel was when it came time for all the paperwork. Professional, yet down to earth. This is my second new car purchase with Carter Acura and because it was so great, I will continue to recommend this dealership to anyone I know looking to purchase an Acura.

I will never shop anywhere again. I have Acura dealerships closer to me and I will easily travel the 2 hours to get to this dealership again every single time. I worked with Radar Seiha and David Intonti and I felt the luxury experience from the second I contacted them until I drove off in the car. They were very informative and knowledgeable and patient. I never felt pressured or mislead. They were very attentive to my needs and if I had any concerns about the process. They made it quick and painless and it was different than any car deal Ive ever done before. I felt I got a fair deal and a gorgeous car. I highly recommend this dealership.

What a great staff at Carter Acura! We purchased a 2018 Certified Pre-Owned RDX from Dave Moreno (sales) and he treated us with great respect from beginning to end. No pushiness and nothing but sincerity all the way through. We then realized that our next ongoing relationship that mattered would be with the Service Department. We ran into an electrical charging problem while on a trip to Oregon and ended up needing help ASAP. How lucky we were to meet and deal with Curtis Winteroth (Carter Acuras Service Manager). Curtis was awesome! He was patient and helped us arrange to get the problem diagnosed and fixed. He arranged a loaner vehicle and kept us informed every step along the way. He cared for our well-being in such a personal and professional way. Curtis is a big reason why we will continue to support Carter Acura and sing their praises. Thanks Dave and especially Curtis for treating us like family. You have set the bar high for customer service! Thanks a ton!

On March 7th 2021, I Purchased a 2019 Certified Pre-owned Aura RDX from Carter Acura. I had the pleasure of meeting and working Radar Seiha. Radar was highly knowledgeable and very professional. He located the vehicle I was interested in, answered all of my questions. I never felt any pressure to purchase, but ultimately we settled on a fair price with terms of my choice. I would highly recommend Carter Acura to my Friends and Family. Just took my new ride up to Stevens Pass for some skiing. The AWD RDX handled like a dream.

The air conditioning on my 2008 Acura TL did not seem to be working properly. While the car is old, it only has 75,242 miles on it. Carter Acura called me within 1 ½ hours to tell me that I needed a new A/C compressor assembly at a whopping $1900. I was pretty upset about the price and told them to hold off on fixing it. I decided to check with reputable independent repair shops for quotes. I spoke to three shops whose estimates were around $1200 or under. I called Acura back and told them not to fix my car and that I would come pick it up. I know dealer prices are always higher and I accept that. This was just too much of a difference. I use the dealer because I appreciate their knowledge of their brand. I like that they offer shuttles or loaner cars so I can take care of car matters without imposing on others for rides.I took the car to a local shop. I told them what I needed and they said they would diagnose the problem themselves as they do not accept another shop’s diagnosis. They called me with their assessment of the problem. I needed a new relay and some refrigerant. They looked for leaks but found none and asked me to bring the car back in two weeks for a courtesy check on the system. It cost me $280.As you can imagine, I felt like someone was trying to take advantage of me at Acura. I went back to Acura to speak to the service manager and I asked for my money back for the incorrect diagnosis. ($162.68) He defended his diagnosis and I was okay with that, I kind of expected that I would not get my money back. I would have been happy if they had offered me a portion back or a free oil change. What I did not expect was his maligning of the independent shop I ended up using. He said they didn’t actually fix the car, they did a “scab” fix, that my A/C would fail in six months, that they work on all kinds of cars so they can’t be proficient in any, and they don’t use the proper parts. He said they just buy them at the local auto parts store.The shop I went to has been in business for 70+ years, has an A+ Better Business Bureau rating, and is AAA rated. That shop, on the other hand, had nothing negative to say about the diagnosis I got from Acura. They actually said it’s possible a mistake was made, and they left it at that. My air conditioning is working great now.This whole experience has left a bad taste in my mouth. I own two Acuras. Both are older cars, but have been great cars. I was planning on selling them both and getting a new RDX that would better suit my needs. I will not be doing that now, as this experience has made me question my trust for this service department and this dealership as a whole.

So a couple of days back I took my car to the dealership (I have an Acura MDX on lease from them) for a safety recall. My car was with them for more than half a day, and when I got it back home, I notice scratches on the driver side window panel. So naturally, I call them and notify them about this, and they acknowledge that they have the incident happen to my car on video, yet cannot help me fix the damage to my car, and I would have to bear the expenses for it. Although I appreciate them acknowledging their fault (I am sure there are companies who would have said it never happened), I am disappointed that they are not taking responsibility for it.

This is my 4th vehicle I have leased through Acura of Lynnwood and my last two experiences with Dave have been wonderful. He is able to get me the vehicle I want at a price I can afford. He works his magic and never plays games. I’ll choose him every time I go to Acura.

Id highly recommend working with Gregarious! Very knowledgeable of the vehicle, very personable. Although I did not end up purchasing the TLX he made our experience a remarkable one. Will definitely be back when were back in the car market. (Also the coffee was AMAZING 10/10)

It was the best car buying experience I had. Dave and Russel were amazing! Will definitely buy from Carter Acura again.

First time for me buying a car at a dealership, and it could not have been easier! Radar has extremely helpful and answered any questions I had, no pressure at all. Friendly environment too. Definitely recommend coming here!

We had a great experience when it came down to working with our salesman Greg. He was very courtesy & respectful of our time, opinion and gave us the right amount of space to evaluate each step. His customer service skills were exceptional, leading us to exclusively work with him. We liked the way he handled the negotiation process because he was willing to listen to our concerns.In the end, we ended up with the car we wanted and would recommend working with Greg as we are confident he will treat you with the same respect and service he gave us!

Yesterday my wife and I bought a 2021 RDX. While buying a new car is always a stressful event, with Marco Hernandez guiding us through the process we felt well taken care of. Marco was easy to interact with, spent as much time as we needed and helped guide us to a happy conclusion.Thank you Marco for your assistance. Carter Acura is lucky to have you.

Marco Hernandez our Sales Consultant provided us with the best car buying experience ever! He was so courteous, kind, listened to our needs & wants and had our best interest at heart during the entire time. The sale process was smooth and easy. And we made a new friend that evening through all of this too.The financial loan rep. Skyler was also a joy to work with. He was very efficient and thorough. We appreciated that not even once during this process with these two gentleman were we ever pressured. Your dealership is highly recommended by us. Thank you, George and Ann Leonard

I was expecting the car buying processes to be tough but Radar (salesman at Carter Acura) was amazing! He was honest with me, no hidden cost, and they were able to get me a great rate on my loan too!! I highly recommend Lynnwood Acura if your looking for a new vehicle! Thank you again Radar, you were a pleasure to work with as was Micheal in financing!

Excellent service!Great customer friendly people and smiles

I spoke with jonathan in parts and he was very helpful getting me information. excellent service

The service was nice and the staff was friendly. I love to come here. 🥰🥰

Fantastic experience with Carter Acura! Recently purchased a 2022 MDX through Radar Seiha and can’t say enough about how impressed we were with his responsiveness and overall professionalism. One of the best buying experiences we’ve ever experienced. Highly recommend Radar and Carter Acura!

I recently had to talk to service advisor Kat Cooper from Carter Acura. In over 25+ years that I have been with Acura, I’ve never experienced such a rude service advisor. I had to stop her in the middle of the call and ask for a different service advisor. She yelled gladly and said someone would call me back. No one ever called me back.

If youre planning on getting a car, Marco is your guy. The guy is a great salesman and extremely helpful.

Great sales staff. Best buying experience.

With much respect!The good employees from this location are Jon👍🏾, Brandon👍🏾 and Paul👍🏾 on the other hand Cat Cooper the service advisor is unprofessional, rude and extra! Cat likes to discriminate, lie and accuse loyal customers. Cat likes to talk about her personal life. the dealerships need to put smoke detectors in their loners. Im just saying if companies dont trust their customers. People should never accuse people of doing things they did not do or wont ever do. Falsely accusing is mentally abusive. A lot of times short-term employees like to mess up customers relationship and the companies profit by looking outside themselves and comparing. I am a vip customer anywhere I go because Im loyal and I shop frequently. i wont change my review until shes out of the business. companies please be aware that a lot of times short-term employees like to mess up future business.thank you.

I was very pleased with my experience at Carter Acura. I was very happy with my sales person, Dave Moreno who did an amazing job at helping me. I was in originally dealing with Seattle Acura, but their sales manager James is far too greedy and didn’t want to make a deal. I called Dave with the numbers I was working with and they were able to make it work for me. Dave was able to walk me through every detail I needed to know about the car. Often times buying a car is very stressful but Dave made this experience less stressful. I would strongly recommend him and Carter Acura.

Decided to go with Lynwood due to the great customer experience with Greg. We had our last vehicle with a different Acura dealer but Greg was consistent, easy and fair. I will say we had a negative experience with the finance manager, so much that we considered backing out all together. He was extremely pushy with insurance plans and made us feel like idiots for only picking a small one. He told me how much money the company was losing by doing business with us and that adding more on to our monthly payment for insurance should not be a big deal, I did not appreciate that commentary and found it very inappropriate. That said, Greg made up for that experience and we are happy we chose this dealership.

After paying cash could not schedule buff job. Love the vehicle . But if you can buy your vehicle from another Acura dealer instead of Carter because theyre customer service really really really is terrible they might seem friendly but they dont follow through I would never buy a vehicle from Carter Acura again if I could give them less than a star I would

Before coming into the Carter Acura dealership, I had been to several other dealerships in search of a GMC Acadia and wanted to end my search almost immediately due to lack of customer service. Luckily, I came across Carter Acura who had received the car in a trade-in. I enjoyed my experience from beginning to end. All the employees had excellent customer service, a positive attitude, and were very attentive. We had the pleasure of working with Dave throughout the entire process. He has been in the business for a long time, and was not pushy in any way. He was very professional, answered all of our questions, and handled the negotiation process very well. This was my first time purchasing a car, and Dave has set some very high standards and expectations for my future needs. I highly recommend Carter Acura, they will take great care of you!

We had the best experience working with Marco. He was very knowledgeable and there was no pressure to purchase. Highly recommend buying an Acura from Carter Acura.

Had a nice car buying experience. John and Greg made the journey pleasant. Recommend to work with them if you are looking for good advice.

Hands down the best car buying experience Ive had. Our salesman, Radar Seiha, was outstanding. Cannot say enough great things about his knowledge of the vehicle, professionalism, and customer relations skills. We highly recommend Radar, and Carter Acura.

Radar made my purchase of a 2021 RDX the best experience I have had buying a new vehicle. I love the RDX and appreciate the teams extra effort to find me the red color I was wanting. Micheal made the paperwork painless and this is one satisfied customer. I would highly recommend working with this dealership!!!

Just signed a lease on a brand new RDX with Carter Acura! Head here if youre looking for a good deal and want a straightforward experience. I shopped around at all the Acura dealerships in the area before deciding to work with Radar, a salesman at Carter. He was very easy to work with and super responsive. I would definitely recommend!

Really good experience Marco is the sales of century really helpful guy

I could not have been happier with my car buying experience at Carter Acura. Marco was courteous, honest, available, knowledgeable and went above and beyond at every step to make it a great experience. I drove away with an amazing car that I love and that I actually enjoyed purchasing as well as driving. Their certified pre-owned vehicles absolutely take the stress out of buying a luxury car that isnt brand new. You will not be disappointed with your vehicle or the buying experience at Carter Acura. Thanks Marco!!

Id love how theyre are helping people,not just focus on how to make money, I get a great deal with those people and smiling faces !

Really great experience at Carter Acura in Lynnwood! Working with Marco was fantastic and such a relief having had not-so-great experiences with other retailers in the past. We were well taken care of and he really fought for us to be able to get the price we wanted. 10/10 would recommend family and friends to go see Marco!

Super friendly staff!

Got my car serviced couple days ago, I believe her name was Cat? The customer service was terrible. She was rude towards me by having a bad attitude and sounding very authoritative. It felt like i was unwelcome there

Excellent experience! I didn’t buy a new or even slightly new car either. I went in to look at a 2008! I walked in the door and was greeted by everyone. John Kim was our sales rep and I honestly couldn’t be happier. He was thorough, thoughtful, and I felt like he was in my corner. He went to bat for me on one questions I had about the price/ condition and got me a fair deal right off the bat!! NO NONSENSE! I went and got the car inspected by my own mechanic and it passed with flying colors. We moved through the paperwork and everything was explained perfectly, and concerns or questions I had were quickly put to ease. I would absolutely recommend this dealership and I’m just happy I found them after weeks/ days dealing with shady dealerships and spending hundreds on used car inspections I finally found a winner! Thanks again!

Props to Ms. April Martin in the Service Dept. Been a while since Ive stopped by and your beautiful remodel confused me for a moment. No worries. April tracked me down, calmed my nerves and took charge. She and her team provided a top notch and professional customer experience. Thank you all.

Great car buying experience at Carter Acura. The salesman, Gregarious, was straightforward and kind through the whole process. No games, good deal.

My salesman was Radar Seiha. From the time I walked in the doors and out, Radar was cordial, knowledgeable, personable and honest. Not only did I use the Costco Auto Program, the dealership gave me a repeat customer discount. Of all the cars Ive bought, working with Radar was the best car experience ever. No pressure, very easy transaction. I would highly recommend Radar as your salesman and Carter Acura of Lynnwood.

Best dealership on the planet. They were professional, listened and helped me make the best choice. I recommend them to have your car fixed or to get a new car. #5starservice

Horrible experience ever. Day before yesterday we made a deal with the salesman and the manager to get RDX car. We arrived at the dealership around 4 p.m. We test drove the car and by the time we reached a deal it was 06:30 p.m. They close at 6 p.m. The associate salesman repeatedly informed us that they close at 6 p.m. which made us quite uncomfortable that we kept them waiting even though we were ready to make the deal. Due to limited color options and time, we decided to close the deal the next day since they promised to get us the color combination from any other dealer. They specified how it would take a day or two, but not to worry about it as they do it all the time. The very next day they changed 180 degrees with us. The salesman was very rude with us. He met us by claiming that he had another customer whom he would help while helping us. We didnt see any other customers. Then he went back and forth to the manager. Once he knew that we went to another car dealership to compare prices, he became quite rude with us. He told us that the deal he gave us the day before was not valid anymore except for the inventory they have in house which did not include my color preference. He went further by limiting us to one single color. I told him that was not at all what he told us yesterday. Rudely again he said it is what it is. I wanted to tell him that he was a liar and we didnt appreciate his attitude, but Id rather write up a review so others know what kind of service they could face when they go to this location. We left truly offended. Weve bought several cars before. Weve never been treated so rudely by any salesman. We have the right to compare prices. They have no right to feel that we should be penalized for trying to get a good deal. That experience was quite shocking. A very negative experience. I dont wish it upon anyone.

The Part Department is the Greatest

I recent purchased an Acura RDX from Carter Acura. Marco was very helpful and knowledgeable. I knew what car I wanted in advance and was able to email with him to find out what cars they had that met my requirements. When I arrived the cars were there at the price they had quoted online. Marco was very knowledgeable about the RDX and the upgrades in the car compared to my current RDX. Overall the sales process was smooth, no surprises, with plenty of coaching on the new technology from the Acura team. I left with a great car and very happy with the experience!

Good place kept clean and sanitized, the staff is good and polite as well

You always have people telling you that you cant get good deals at a dealership..THEY ARE WRONG! After wasting my time finding the right MDX with other dealerships and auction houses, I came across Carter Acura. Immediately, I was treated with respect and made great low pressure offers. In 20+ years of buying cars, this was the best experience from start to finish! Radar was the POC on my sale and was super knowledgeable of the products and his entire team had superior customer service. In fact, I didnt feel like I was at a car dealership at all. I would not hesitate doing business with Radar or anyone on his team at Carter Acura! Justin Murta.. a real person :)

Awesome sales staff! Thanks to Dave and Gabe for the awesome help and support in getting my wife the MDX she wanted!!! You guys are great!

Radar was amazing!! I have always driven Ford and recently was in a fusion. After a year I realized that I needed more space. I knew very little about Acura, but Radar was very helpful. He answered all my questions with no pressure to buy. I sent him the MDX A-Spech model I found online and test drive it. When we got to the dealership we were met with a smile. After test driving and asking a million questions comparing the MDX to the Explorer, I was ready to make the switch. Radar didn’t pressure us in anyway and was happy to answer all questions. The process was so quick and easy. If you are in the market for a new car, Radar is your guy. Friendly, knowledgeable, and goes above and beyond. I am absolutely loving my new MDX. Thank you Radar!!

This is the best Acura in the whole WA state hands down. i would love to buy a new car from here someday. let me say that the parts GM is good, Service GM Jon is great and Nicole is super smart and on point. much Love from Anthony and Nanci. #1spotgod bless this dealer!

My Wife and I were in between a few different car brands and had been searching for a SUV for our family for months. We spoke with Radar Seiha, Salesmen, over the phone to review a used RDX and Radar was able to schedule us within a few hours and provide us with ample options to test drive / check out. The communication and service we received from him was concise, informative and in no way pushy/pressured. When we arrived, Radar had a few used RDX models to compare/contrast and test drive. He also showed us used MDX models that ended up being a better size for our family and was close to our budget. Radar was helpful in educating us on the different models, trim levels, differences in transmissions, technology features and all the ins and outs of each car we looked at. He was very transparent, patient, personable and it was clear he is knowledgeable on Acuras and we were glad we got to work with him; he is a good listener, does not interrupt and professional on all counts. We have already referred him to family and would definitely work with him again as he went above and beyond to help us with the vehicle history, maintenance coming up, and answering all of our questions. Radar was also able to connect us with their service department, Jon & Jenna, were helpful in explaining the inspection, service that was recently completed and checking on a few items we had requested for safety. Thanks again, Radar.

I went in today to purchase a car and couldn’t have asked for a better experience. I worked with Marco and he was wonderful. He helped get me the best deal and was very personable and easy to work with. Highly recommended.

Great experience with Carter Accra. Working with Marco Hernandez was a pleasure. His professionalism and Acura knowledge was incredible. I drove away from the dealership with the confidence of knowing my new Acura. Thank you to the team at Carter and a special thanks to Marco.

Kat was awesome! Took my car, gave us a loaner (2020 MDX) and sent us out to play. Awesome Acura Dealership! Thanks Carters!

Wasted my time... i called in with a recall concern.. I gave all the info possible to to the person i talked to and they scheduled me to come in the same day.. (45min drive) only to check in at service and find out there is no recalls for my car... Seriously?!? That couldnt have been found out over the phone?? What a waste of time and gas...

Ana Lopez was extremely helpful and knowledgeable throughout my entire time here. She had no problem taking extra time explaining and answering all my questions. I’m new to the Acura family and I will be recommending this dealership to everyone! Thanks again Ana.

Great experience working with Mr. John Kim at Carter Acura. They were quick and easy to get me on the road with a new car!

I went to Acura looking for a new car and I was approached right away with no wait time, the salesman Dave Moreno was so kind and Patient with me!! Everyone was very nice and helpful they made me feel very welcome. I was expecting the process to take all day but it was easy thanks Dave walking me through it all!! When it’s time for a new car I am definitely going back!!

Great staff and quick service. Easy to schedule and overall perfect experience.

Ana Lopez was a good sales person. Super happy with the 2007 Lexus RX350 I purchased with her help. Excellent customer service!Thanks again Ana

They went above and beyond. I was having problems with my new to me Honda Odyssey. They went to bat for me with the extended warranty people and took care of everything. I couldn’t be more thankful. Terrific people who show they really care! I’ll be buying my next car from them for sure.

Buying from Acura of Lynnwood was my first time buying from a dealership, previously buying from private party I was skeptical of big dealerships. I went in with low hopes of finding anything to my liking within my budget and left with a perfect car for what i needed for less than I expected to spend. I cant thank Dave enough for helping me find the perfect work commuter.

I have been purchasing cars here and getting them serviced for over 20 years. Dave Moreno has been my personal sales rep for over 15 years. He’s also helped out a number of family members and friends as well. I have never referred someone who had a bad experience there. The staff in the sales and service department are amazing! Thank you!

The sales rep Marco was great guy. Confident and positive attitude. He will do good job in helping other people to buy cars with confidence.

John Kim is an amazing representative. He provided me with excellent service and made sure to answer all of my questions to the best of his ability. I was able to find the exact car I was looking for and it was right in my price range. I’m very thankful he was able to help me with purchasing a new car.

Walked in to the Carter Acura dealership and was amazed by the customer service. Even though I didnt walk out of there with the car of my dreams Marco was a huge help and really took the time out to make sure I was taken care of. Highly recommend! 👍

Poor service. This Dealership is not what it used be. Took my car in for tire rotation but the rim got scratched after the Service was completed. Dont think I will be coming back.

Had a great leasing experience! John Kim in sales was so nice, helpful, responsive and easy to work with. The sales manager (Brandon) was also great. I’d highly recommend this dealership if you’re looking for a new Acura!

Ana Lopez is amazing! She made my time here excellent and I totally recommend going to her for a great experience at Acura. Thank you again!

Ana Lopez was absolutely amazing. She clearly answered every question I had and didnt make me feel pressured at all. I 100% recommend going to her when coming here!

Jonathon was very helpful, first showing me prices on their tires (which they dont show you online, apparently you have to go in to the dealership) and then ordering them for me, also giving me a coupon for a free alignment. The service department was able to get me in on the day the tires will be delivered to the dealership, so that was helpful. When Jonathon checked my tires for size, he checked all four tires-I guess some cars do the bigger tires in the back-so he wanted to make sure I would get what I wanted. I was grateful for the level of service there. I have taken my car there several times before and always been treated courteously.

So far so good. Just dropped off car for 1st time service here. Nicole Service advisor very good. Knows her job well.

Recently brought a car at this place, but I had the best customer service. The Marco who helped was very professional and very upfront. I will definitely recommend this place to anyone thinking about buying a car.

Buying a car can be stressful; researching, finding the best price, finding the deals and promotions, and dealing with sales person who wants to maximize their profit with all the numbers thrown at you.I cant say that for the salesperson, Radar Seiha, I had pleasure working with at Carter Acura in Lynnwood. Of course, I have done the research, communicated prior to stopping by the do test drive and do the paper work, which made process bit faster.We arrived to the dealership around 5 PM, which was about an hour before closure. We view the inventory and, test drive the car then got into numbers and paperwork.There are definitely vultures and pirates out there who just want to sell, sell, sell instead making the personal connection.Working with Radar felt more like working with a friend or person you knew who will try their best to work with you rather than just sell you a product and get you out the door with the invoice.I am grateful to had Radar as my salesperson and not other sales person.So, if you in the market for new car in puget sound area and you are thinking Acura, please do a bit of research and contact Radar at Carter Acura of Lynnwood.P.S He speaks Cambodian as well.

Marco Hernandez - Sales Associate:Marco went beyond to make us feel comfortable. Being from out of town, we spoke with Marco over the phone to get the ball rolling. He provided great information and was straight with the numbers. Long story short, Marco was able to get us the deal we wanted and we drove away with a 2020 RDX within hours!Thank you for a great experience!

Great staff, easy to work with fantastic prices.

I’ve purchased 2 cars from Lynnwood of Acura and couldn’t recommend Dave Moreno more. I’ve never had an issue with my car and any questions I’ve had throughout the years Dave Moreno has helped solve immediately. Best place and best guy to go too!

My family and i have purchased many cars from Acura of Lynnwood. Dave Moreno has been our sales person each time. I highly recommend him as he makes the buying experience quick, easy and hassle free. Great staff at a beautiful dealership. Thank you Acura of Lynnwood!!

Roy was very jovial and worked backwards from what we want to get us a great deal. He wasnt pushy at all. I also appreciated him calling to check in after we drove off the lot.

I came in not knowing anything about anything. But the sales person John Kim was there to guide me through all models. He was extremely helpful, and although I didnt buy anything, I left the dealership more confident in what I was looking for in a car. I felt welcomed and was treated with great respect. 10/10 would recommend.

Ana Lopez was a good sales person. Super happy with the 2016 Hyundai Genesis I purchased with her help. Excellent customer service!

Best experience I had buying a car. From the time I scheduled my appointment online to the end of the process.Dave was great person to work with, he listened to our needs and suggest the best cars for us. We made our choice and was a very reasonable price compared to other dealers and cars.Another thing that I always value is that my kids were acknowledge and everyone was nice to them. (Thanks for have a nice place for them).I will definitely recommend you to check out the inventory at the dealership and online.Thank you Dave.

Shout out to the sales teams and techs at Acura of Lynnwood. You guys are awesome! Excellent service and friendly peoples. Will recommend to family and friends or anyone looking into purchasing a new or used vehicle. Thanks!! :)

Went there the other day to look at a few cars. I dont quite know what I want yet so I ended up looking at a ton of different cars. My salesman Dave, was very commodating of this and show me many cars without getting irritated and actually seemed to enjoy his job. I am still looking at more places cause I dont know what I want yet, but if I decide on an Acura, I will definitely ask for Dave to come help.

This was my first time bringing in my vehicle to Carter Acura in Lynnwood, WA. The front desk receptionist was kind and the only reason this is getting two stars and not one. Carter Acura charged $137 for an oil and oil filter change where in Spokane, WA the Acura charges $65 for the same service.My car is under a CPO warranty through Acura, I informed them of my blown speakers in the back doors, which is covered under warranty, they told me from both their tech and supervisor that the speakers aren’t blown... The catch is, I actually work at Car Toys and knowing whether a speaker is blown or not is what I do for a living. I’m not sure if they just weren’t trying to spend the five minutes to fix the speakers or what the issue is, but I won’t be going back again.

Shane was amazing to work with. He was honest and I knew he had our best interests in mind. Shane is down-to-earth and extremely helpful. The entire team was pleasant to work with and accommodating. I understand they have a business to run and need to make money but in the end we were able to meet on a common ground and we got our dream car. They are responsive and genuine and you get the small business feel with the big name brand.

Sales person Dave was great to work with! He was easy going, no push, with great knowledge. Very happy with the purchase!

These guys have such awesome customer service! Marco “Polo” (👍🏽) Hernandez and his team really made the process easy. He helped me and my family get what we needed. I highly recommend this guy and this dealership!

Very slow and long process with the service team. Dropped my car off for what should’ve been a 2 hour max, vehicle service and check up. After that was done they called and asked if I’d allow them 2 more hours for a software issue they couldn’t diagnose so I agreed. Three days later I’m having trouble reaching anybody who knows more on my car and weather or not it’s finished... a one day problem has left me without a vehicle for two unplanned days.

Lynnwood Carter Acura sets the bar when it comes to customer service and client satisfaction! My wife and I walked in last Sunday looking for a new car. We had a good idea of what we were looking for and the sales team was super enthusiastic and very welcoming. We found the exact car that we had in mind and after a short test drive we were sold! Everyone that we had the pleasure to work with was extremely helpful and positive plus, customer well being was also definitely noticed as the showroom was exceptionally clean and sanitized regularly. Huge shoutout to Marcos who took care of us while we were purchasing our new car. You know people care when you get follow up texts and phone calls to make sure everything is as you expected! If you’re looking to buy a new luxury car at a fantastic price and haven’t stopped by Carter Acura, do it! My wife couldn’t be happier with her new 2020 AWD Acura TLX! Thanks Marcos, and thank you Carter Acura.

My wife and I purchased our first Acura from Acura of Lynnwood recently. Ana Lopez was our sales lady. She was informative, and courteous throughout the process. She answered all of our questions in detail. We would recommend Ana and Acura of Lynnwood to future customers.

Been trying to get ahold of service all day. Got a threatening call that my car would be impounded if I didn’t pick it up today. Trying to call to pay and arrange pick up but no one will get back to me. Communication has always been an issue with this dealership but has never been this bad

Don’t trust the service department they will steal your money. Every time you bring your car in for an oil change they will find something wrong. I did a brake fluid flush on my 2007 Acura TL type S came back after 5 months for an oil change and was told that my brake fluid was filthy. I was stunned because that is a closed system and was just flushed, ends up they never did the service I had paid for. The way they resolved this was to do it for free and waste more of my time waiting in their lobby, pretty funny that they say free when I already paid for it. DON’T TRUST GO TO A DIFFERENT ACURA DEALERSHIP!!!