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K.C. Martin Automotive Service
4829 196th St SW, Lynnwood, WA 98036, United States
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K.C. Martin Automotive Service
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Ha
Review №1

KC Martin is top of the line. They are honest and complete quality work. I would highly recommend them to provide an excellent service. Ryan is fantastic to work with.

Br
Review №2

Got a transmission swapped out in a Chevy truck. Took it to the dealer, KC was $3500 less. They got it done super quick, made suggestions on upgrades for a better transmission and the truck now runs perfect.

Je
Review №3

Extremely friendly and super quick. The pricing is completely reasonable and the service to my car improved the overall performance. I recommend this place. We have had 2cars serviced here and I would definitely come back again. Thank you for service excellence

Go
Review №4

I asked that I need to repair the car. I was told that first I need to make a diagnosis that costs $ 150. And by the RESULT of the diagnostics, it will be known what needs to be repaired and how much it will cost. I was signed up for June 9 at 8:00. I arrived on time, they said after 12:00 the bus could be picked up. They gave me the car at 16:00, while saying that they had fixed it. I stopped by at about 14:00 to ask why it took so long, to which I was told that the turn and my car was next. Returning home, I noticed that the problem remained. I came again and said that the problem was not solved. In response, I was told I needed to do diagnostics again and it would cost $ 174.Why do you have to pay a second time to do the same? It is indicated that they give a guarantee for their work for 24 months or 24,000 miles, so I repeat for what should I pay again? And why make a record with the indication of the time if no one observes it.07/06/21 Today, under my review, the owner left a comment. Therefore, I decided to supplement my review. Not actually responding to my review, while accusing me of not paying. Although in his comment he himself indicated that I provided a voucher for payment of services. Before I took my car to them, I visited them twice. The first time when I was, I said that the payment would be a voucher and I needed to know the amount for which a voucher should be issued, the second time I came with a voucher and showed it and they signed me up for diagnostics. I had to wait three weeks.Regarding the free correction you made:1. An employee who called me about the fact that I can pick up the car, said that this is included in the cost of diagnostics, and the owner writes that it was made free of charge, figure out who is lying yourself.2 After your free adjustment my car started to start worse, and when returning home from your service, the car behaved the same as before your adjustment. Although I was told that everything was fixed and no further action is needed.The owner does not forget to indicate that they have been doing business like this for 70 years, and it is a pity that they have been doing their business like that, as a professional with 70 years of experience can easily identify a faulty 1996 car, which does not have as many complex elements as newer cars.I saw from personal experience that they cannot make the diagnosis correctly, since the result of your diagnosis is absolute zero. And it’s a pity that you don’t respect not only the time of your clients, but also your work and your 70-year reputation.

Am
Review №5

My mom took my car here for me to have it serviced as it was getting close to 100,000 miles. They said they changed the oil, checked tires and battery, etc. 4 days later my alternator and battery went out in the middle of driving, had to pay for a tow truck and took it to a different shop for a new battery and alternator. Thought it was just a bad coincidence that this happened 4 days after it was serviced but my mom let the shop know and they said they’d call back but they did not. A week later I noticed my tire pressure seemed off so we checked it and one side was much too high. Thought this was another strange thing as it had just been checked, so again my mom called to ask if my tire pressure had actually been checked and if my tires were rotated…again they said they’d call back and they did not. Then yesterday my oil light came on saying 15%, making me think my oil wasn’t even changed. At this point I’m thinking my car wasn’t even looked at or serviced. I am giving 2 stars because I do appreciate that once we called for the third time they issued a refund. However, I am disappointed as I am driving back to college in 2 days and am now scrambling to find time to have my car serviced so I can feel safe making a big trip.

To
Review №6

Disappointing… called a week ago and made an appointment. Was instructed to drop the car off at 8 AM. I dropped the car off the night before. I’ve called to see if car was fixed. It turns out that someone on the phone did not write in my appointment. It was a waste of my full day. Mistakes happens. What bothers me is that they made no attempt to reschedule when I called or in person when I picked up the car. They may be a great mechanic but they definitely do need to improve on customer service.

Ma
Review №7

Friendly, knowledgeable, helpful staff.Great shop!

La
Review №8

I took my 2008 Acura to the local Acura dealer for an air conditioning service. I assumed I needed a charge and some Freon. I was told I needed a new air conditioning compressor and the cost would be $1900 + tax. I declined the service because I could not afford to spend $2000 on a 13 year old car.I called KC Martin. They gave me a quote for the same service for $1100. I decided to bite the bullet and get it fixed. They told me they would not accept the dealers assessment of the problem, but would diagnose it and come to their own conclusion. Thank goodness they did. After inspection they called me and told me I did not need a new compressor. I only needed a new relay and some refrigerant. The total cost for the service was $280.Thank you KC Martin for your honesty and fair business practices. Everyone that works there was friendly and knowledgeable. I will be using KC Martin for all of my car repairs from now on.

Jo
Review №9

Great repair shop. Perfect communication, pricing is fair and the staff is pleasant. The work was done right and in good time. Definitely my new repair shop. Highly recommend.

A
Review №10

Have been going to KC Martin for over 12 years because they are dependable and do a good job. But most of all, I trust them and their work. They’ve kept our car and truck in top shape over the years. The crew there are helpful and fun to interact with- wouldn’t go anywhere else.

Su
Review №11

They took great care of my elderly parents! When they came back for a leak check they didnt charge them for tighting up bolts and topping off fluids. Thank you!

Da
Review №12

They do a fine job at a fair price and honest about what needs to be done if its not safety related and can wait till the next service or later they convey that to the customer.

Mo
Review №13

We love KC! They earned our busisness a couple of years ago when my civic was having brake issues. I authorized 250 dollars for new brakes and they cleaned them and charged me 40 dollars for labor instead since thats all that was needed. More recently our cobalt went to the great asphalt in the sky. They squeezed us in and while the diagnosis was not what we were hoping for the, shop was quick professional, and helped me understand exactly what was wrong. Tanya was especially helpful in communicating, and broke the news as gently as possible.We will not be using anyone else as long as were in the area. Ill be sending anyone who asks here as well.

Da
Review №14

Great work great attitude.

T
Review №15

These people here are honest, hard working and friendly as can be! The whole family now uses this spot

Ta
Review №16

They always take great care of our vehicles.

An
Review №17

Above and beyond fantastic service.Went in for simple oil change, and they went well beyond that without me even asking.These guys are the real deal, and deserve every bit of goodwill theyve earned here.

Je
Review №18

As always, professional and HONEST! Appreciative as they always do their best to get me in asap when needed!!!

Su
Review №19

I have used KC Martin for over 40 years for all our auto maintenance and repairs. They have always been honest and professional and price worthy. I appreciate their keeping track of our vehicles and what might be needed next. KC Martins staff listen and they care--in the auto repair business that is rare!

Al
Review №20

Great place, helped with my little issue for free!.. Will be back...

Sh
Review №21

One of the best experiences I have ever had dealing with a shop. I was referred to them from a Subaru dealership to complete a buyers inspection. I was thoroughly explained any issues and they contacted the seller for me. I really feel like they went above and beyond. I would absolutely wouldrecommend K.C. Martin Automotive to ANYONE!! Thanks for the great service!

Ju
Review №22

First of all they are always polite and helpful when you make your appointment theyre accurate Timely and when you pick your car up the explain what theyve done and you know that it was a good job I have been going there for years and couldnt go any place else

Ch
Review №23

KC Martin is the kind of auto shop that you hope to find and stick with forever. They do solid work, they dont overcharge, and they dont try to hard sell you on anything. They take the time to explain things to you so you know exactly what you are looking at and getting yourself into. It never feels like sales but truly service that relies on trust and quality work. As long as I live within driving distance of KC Martin, I will continue to take my vehicles here.

An
Review №24

Professional people in every role, straight up with the repair costs and I have every confidence in their work. I have been a customer for years.

Gr
Review №25

I took my wifes car originally to another auto service. They had the caralmost a week and could not diagnose the problem. I got the car backwith same issues. I happened to drive down the street and saw a signthat said K.C. Martin Automotive Service. I stopped in, spoke to theman at the desk and he said, I think I know what your problem is.He came around the counter, went outside, opened the hood of my car, did something and bingo, the car was repaired.I have rebuilt automotive engines so I know a little about cars. But whatreally know is when you find a good, honest auto shop, thats where youtake your cars and trucks! I have now been a loyal customer for probably over 30 years. A 5 Star Rating!

Ha
Review №26

I am not normally one to write reviews, but I’m really frustrated with KC Martins work. We took my Ford Escape in last year to get the AC looked at and the latch fixed on the back hatch door. After having the car at the shop all day, they told me it would be $400 to just fix the latch and that the AC had a sensor broken and caused my fan to be extremely loud as well, and needed to be repaired. I called around to a few other places about the latch and got quoted at $100 flat to fix the latch and would have the car in and out in about an hour. When I called to pick up my car, I was told I can’t take it off the lot because the door won’t close. I took the car anyways with no issue and went to the other shop.Fast forward to yesterday when I decided to finally get the “sensor” fixed on my AC and the shop I took it too looked at it and told me the sensor is in tact and working, it had just been unplugged. He plugged it in and it’s working like a breeze. The loud fan noise is gone as well. I went an ENTIRE YEAR thinking I would need to do a big fix on my AC or even just replace a sensor and all it needed was to be plugged in.I feel lied to by KC Martin and spent a few hundred dollars for it.And after reading some other negative reviews, I am sure the owner will write some backlash to me and justify this situation... the responses to reviews have been nothing but unprofessional.

Le
Review №27

Fast, friendly, honest and on top of things! Great service and they bathe regularly (hee hee).

De
Review №28

K.C. Martin has serviced our cars for many years. They continue to be reliable and professional. Easy no-contact drop-off with covid19 precautions in place.

Ji
Review №29

I have been using K.C. Martin for my auto repair work for more than 30 years and my parents used them for many years before that. I have always felt like I have been treated fairly and honestly. They lay out the options and have always delivered the services they advertised. I would recommend them to anyone, they do excellent work and charge less than most shops.

An
Review №30

This is were my family and I go to give our cars and trucks the maintenance care they need.The folks here explain things really well, are mindful of one’s budget, and do high quality work.I appreciate ya 👏

Na
Review №31

These guys have been straight up with me every time Ive worked with them. They are now my go-to mechanic.

Jo
Review №32

After moving here, we were concerned about finding an honest repair shop. K.C. Martin Automotive is not only honest, but the employees are friendly and very helpful. We recommend them to all our friends and know we are being dealt with fairly. Not only that, but when a warning light suddenly came on in one of our vehicles and we didnt have an appointment, they came outside, checked out what was happening and told us it was not an emergency and we could make an appointment within a week. Honest AND helpful! A great combination!

Ro
Review №33

Excellent service. Very helpful and honest vendor.

Ph
Review №34

Well I’m just an aviation mechanic but I know how mechanical things work. They broke 5 wire attach points.My new jeep had a condenser problem, I brought the condenser (a new one). To this shop. They refused to accept it (company policy). They did fix it with a part from China. My condenser was from US.I guess if you have the equipment to do this job bend over and say can I have another please.They defended themselves with saying I could not possibly be right, the 5 wires were right above the condencer. Their mechanics are sub par and their management doesnt believe the customer is always right even though the customer knows more than they do.

Tr
Review №35

I have been taking cars to KC Martin Automotive for about 20 years now. I’ve had many bad experiences with garages in the past, and knew I did not want to take my car to a dealership. So somebody recommended KC Martin to me. And I have never been disappointed. They do excellent work, and they never tell me I need something done when I do not. Their staff is very very friendly, and they give excellent customer service. The last car I had was a Subaru legacy That I drove to work and back every day to the tune of 100 miles per day, and I got 550,000 miles on that car before I traded it in. It was still going strong. Some of the people that have given me excellent customer service over the years have been John, Derek, and more recently Tonya and Marisa. Also Moishe. I will never take my cars anyplace else.

Me
Review №36

I have been going to K.C. Martin Auto Services for over a decade and the customer service at the front desk and quality of auto repair service by the technicians is top notch. I can always count on them for the best service and prices. They have saved me a lot by finding issues that needed to be addressed before becoming a major problem. This place is the best!

Pa
Review №37

I have been a customer for 25 years. K.C.Martin is a trustworthy automotive shop. I have referred numerous friends and family and they have reported the same experience.A special thank you to Tanya and Derek for their knowledge and willingness to explain the points I needed to consider and then let me make the choice that worked best for me.

An
Review №38

KC Martin was recommended to me by a friend of mine. Ive taken my truck to them twice now (differential and brakes) and have had an outstanding experience with them both times. They are wholly transparent, timely, and seem to be very skilled at what they do. Ive had bad experiences with auto repair shops in the past but KC Martin, in my opinion, has set a new benchmark for how a customer should be treated. They will be my first choice for any future work that may be needed and I would highly recommend them to anyone looking for a shop that truly does honest work for an honest price.

Ma
Review №39

I came in for an $80 alignment on my MR2, they worked on it and told me my camber is not adjustable, and I would need to spend an additional $400 on a camber kit.I came back the following day with the some information (shop manual) showing that the camber is adjustable on the MR2, using the stock camber cam in the struts (as opposed to more common eccentric bolts).I was then told I have aftermarket struts and thats why they are not adjustable. I left, I pulled off my tire, and I saw the stock struts with camber adjustable cams. I took a picture.I returned and showed them the picture and manual for my car again. The reply from the owner/manager at the time - my guy has been doing alignments before you were born. the camber cant be adjusted. Go to another shop.I went to Factory Direct Tire - knew exactly what a camber cam is, and although less common, completed the alignment without issue.Management seemed unable to admit any fault, and was totally closed off from possibly learning something.Consumer beware.

Je
Review №40

These guys have been taking care of our vehicles for 10 years plus. They are amazing, always nice, do a great job and are very reasonably priced. I cant recommend them enough.

Di
Review №41

Great Service for my daughters car, will use again!

Je
Review №42

We bring all of our cars here whenever they need service. Great staff, professional, and fair! Highly recommend!

Ru
Review №43

Great Service as always. Dropped my truck off yesterday for an AC. Found out about an hour later my condenser cracked. The had the new one delivered and installed it today. Solid work everyone.

Sa
Review №44

Wow great service...I brought my car in on Friday to get my alignment fixed and oil changed and asked if they could have my car finished by 3 because my friend needed an emergency babysitter that night. They had my car finished by noon and even added in a new axle on the right side. My car no longer sounds like its going to fall apart every time I take a sharp turn. Prices are fairly reasonable too, the new axle was more than I wanted to spend but AAA membership helps out a bit.

Kr
Review №45

Reliable, trustworthy shop... they repaired my cars for years, several cars. Fair and honest, if I hadnt moved away, Id still be going here for any auto repair need!

Me
Review №46

Honest, and fair priced. They told me what is needed not what will make them money! The quote was reasonable for what I needed done. Thanks

Ly
Review №47

They were able to get me in within 10 minutes. Oil change took just under 40 minutes. All employees friendly and approachable! Great experience.

Ge
Review №48

I have trusted my autos (both domestic mfg and foreign mfg (Audi and BMW) to KC Martin for over 20 years. They are honest which is increasingly rare in the auto repair field. As you can imagine, over a 20 year period, not everything has gone without a problem. But when any issue would arise, KC Martin always did what it took to bring the issue to a satisfactory conclusion.The best recommendation I can give is that I continue to take my vehicles to KC Martin (even though I recently moved out near Carnation) ... they are worth the drive.

Hu
Review №49

Awesome customer service, good response time, etc..Brought them my car I was suspicious of having a serious motor problem — when you drop your car off you can give them a budget to work with for diagnosis/minor repairs. Gave them a $500 budget and they only used $120 of it to let me know what was going on, and then called to let me know the car might be a lost cause, but asked if I wanted them to spend a little more to see if it was a minor thing (oil/fluid flushes, etc.) Gave them the go-ahead and still only ended up spending $240 after a Motor Problem diagnosis and 2 synthetic oil flushes.Found my new area shop! 👍🏼

Wo
Review №50

AAA approved repair facility which says a lot. Experienced and professional staff. Trustworthy work. My car was fixed far ahead of schedule. Nicest people.

Ka
Review №51

WORST EXPERIENCE. I took my 2012 Mazda 3 with 70,000 miles in to K.C. Martin to have my engine looked at. (My check engine light had come on) My car has had all it’s maintenance and oil changes since I bought it brand new. K.C. Martin called me the next day to tell me my car had a cracked gasket and this was going to be very labor heavy to work on because they had to take my engine out of my car. So we proceeded with them fixing this issue. After two weeks, I finally got my car back. I paid $2,300 for this. Then 2 days later.. my engine overheats on the freeway. I have to have it towed back to K.C. Martin just for them to call and tell me I need a new engine which now costs $8,000 dollars. Wait what? They just diagnosed my car with a cracked gasket and took my engine out of my car to fix it. They completely took no ownership and basically told me this is just random that my engine would overheat two days after they just had my car for OVER TWO WEEKS diagnosing my check engine light. They were completely unhelpful and took no responsibility. I do not recommend going to this place. I am a graduate student who goes to school, a internship and a job that I no longer have a car to get too.

Ki
Review №52

Everything about my experience with KC Automotive was positive. I never felt like they were trying to pull a fast one on me; they were honest, knowledgeable, open, and kind. I have never written a review online before - but that is how impressed I am with this place. I highly recommend to any and every one.

gl
Review №53

Cleanest, most well organized shop I’ve ever been to, with a focus on customer service. They do charge top dollar but I know their techs and mechanics will do good work, and they’re still much cheaper than a dealership. They’ve never let me down. They’ll even work with you on the bill if it comes in over their estimate.They’ve worked on my Civic and, more recently, my ambulance conversion. Fires right up now. They even followed up with a call a week later to see how it was running!

al
Review №54

Having a place to take your older car is just as important as taking your car to a Trusted Mechanic anywhere.You know you can trust K.C. Martin not to rip you off on things your car does not need!I truly believe K.C. Martin has kept my older car running in top shape, because they CARE!Thank you K.C. Martin.

Tr
Review №55

We have been coming to KC Martin for many years and have always been extremely satisfied, no matter what vehicle we are bringing in. Even when the problem perhaps was fixed and then returned shortly after, we brought the car back in and they would make it right. Turns out one of my best friends has been coming here for many years as well and we didnt know it until recently. We appreciate everyone who works there and the great service they provide.

St
Review №56

KC Martin Automotive is the one place I go to get my vehicle repaired. It all starts at the front desk. Everybody there are friendly and helpful. They know their stuff. The mechanics also are great. KC Martin seems to hire people who know how to fix cars. I have never had a problem with any repair. The prices I think are fair because there are never any problems once the car is fixed. They know what to look for and fix it. If the price seems to be a bit high they will call to confirm from that its okay. A great place to get your car back in service.

Ma
Review №57

Very honest and fair mechanics and staff. If it sounds expensive, then the other guys are going to be a whole lot more. Glad I was able to referred to these guys.

Ch
Review №58

Great service! Fair prices. Whats not to like? They do all my automotive stuff.

Ru
Review №59

These guys are the best, plain and simple! I have had multiple vehicles in there as I have three kids with cars as well as myself. They are always friendly and professional. Twice, they fixed issues for practically nothing, when they could have charged me a lot more as I thought for sure the transmission had failed. I wont take my vehicles anywhere else and I tell my friends how great they are all the time.

Ja
Review №60

My wife and I own four cars and we always have taken all our cars to KC Martin for our mechanic work and also transmission work They are fair on price and if they tell you you need something, it is because you really do, not just to add cost to your fix. I have used KC Martin for about 20 years and learned of them from a friend who used them for many years before me. They are trusted by my family because they are honest and have good mechanics working there.

Ge
Review №61

Best place for auto maintenance. Great people, honest staff and prices.

Ci
Review №62

I have been going to KC Martin for well over 20 years, now. Theyve always been so helpful and so honest and so fair! I highly recommend them . . they do excellent work and stand behind the work they do. They have a really nice waiting area and very inexpensive rental cars if you need to leave your car for an extended length of time. Great place, great people!

Ma
Review №63

Very fair. Helped us with a noise in the back of the car. Did a free inspection and they said there was nothing that needed replacement and that it was just a noise. That kind of honesty is so nice. They could have said we needed to replace the entire suspension and I wouldnt have known better. Will definitely be back again.

Ka
Review №64

All I needed was my wheels to have an alignment and after having me come back to the shop twice, they finally told me that they couldnt do it after the assured me twice before that they could do it. My car is lowered possibly an inch MAYBE 1 1/2 . They told me that the only way theyd do it is if I paid 1200 for front camber bolts and rear camber arms. I have many mechanics in my family and I called around to other shops and everyone told me that K.C Martin is just being crooked and lazy.

Bo
Review №65

We have dealt with KC Martin for about 50 years. Never have felt like we have been overcharged, in fact, a number of times their charges were way below what we were expecting based on information from other places, mainly oil change or tire stores.On one occasion when the repair was not completely satisfactory, they performed more work on my car at no charge.I have encouraged many friends to go to KC Martin, none have ever told me that they were not satisfied with the work performed there.They also have a transmission shop (different location) that has been very helpful and cost effective when I needed them.

Ro
Review №66

They have been providing excellent, honest service to my family for almost 50 years now. Very friendly

Ja
Review №67

Friendly, knowledgeable, and honest. They quoted me a price for some work and were able to come in under that price because the labor didn’t take as long as anticipated. 👍

Ro
Review №68

Great service. No B.S. Finally found my family auto mechanics.

Kr
Review №69

I have been using KC Martin since I heard about their honesty in dealing with customers and I can attest to that fact. They have told me when I thought I needed a service that I actually didnt. My husband was impressed with their honesty so he switched mechanics as well and had KC Martin rebuild his transmission in his MDX. Great work, great service and high integrity.

Al
Review №70

Non-existent customer service and awful labor quality.

Al
Review №71

My family has been taking our cars here for years. They have consistently done well, given us fair prices, and we have never had an issue with being oversold. They give solid advice, and are great to work with. I always recommend them to friends and family.

Ma
Review №72

We relocated from out of state and moved a customized european made car that was not in compliance with the WA emissions standards. Additionally the car was very low to the ground which created clearance problems with the front end and the WA terrain. The technicians at KC Martin were able to adjust the custom installed suspension which not only gives us an inch more ground clearance the handling and ride has improved greatly. Additionally they were able to confirm that procrastination does sometime pay off as the emissions standards have changed since our failed test and the car now passes. After looking for months for a shop equipped to work on a heavily modified car we found KC Martin. The shop is well kept and tidy, the service advisers are great to work with. Best of all the technicians can work on anything and seem do it well. The shop rate and charges are not the lowest around, however, they are a properly run professional shop that accurately diagnoses and repairs. That is a valuable service in automotive repair and worth the cost. Our car passed emissions testing and is now has WA plates and in back in service. We are fans of KC Martin...

Sa
Review №73

We have been using KC Martin for many, many years now. Our kids are now using them too - as are many of our friends. They are truly an honest car repair shop. Their prices are fair and they always to a great job. I highly recommend them.

De
Review №74

K.C. Martin Automotive is a fantastic One-of-a-Kind car service center. Finding K.C. is like finding the right doctor, dentist and hair stylist when you move to a new town. They are totally professional, straight-forward, honest, up-front, friendly and caring. They do what they have to and they do it fast. They wont do things that arent needed. They will recommend further work if it is needed. They repaired two major items on my Jeep Wrangler in one day. Web bloggers had said that the fan blower and the gas filler seal problems on the Jeep were major, costly headaches to fix. K.C. found the right answers quickly and did what was necessary at minimal expense for parts and labor. Thank you K.C. Martin for all your fine work over the years.

Ch
Review №75

Just needed my engine checked out to pass my emissions test - they did a full inspection and found a number of things wrong with the engine, but never tried to force me into fixing any of it. They were extremely nice and helpful, I even got updates via phone from the mechanic himself throughout the day. Highly recommended.

Ca
Review №76

I highly recommend K.C. Martin Auto. Really appreciate the professionalism. I wasnt overcharged, or told my car needed work that wasnt necessary.

Ma
Review №77

Awesome service, reasonable price and very good customer service.

Jo
Review №78

Since when is a courtesy check something that costs money? They gave me an estimate that was way larger than I was willing to spend so I had it towed to my trustworthy mechanic in Everett. But then when I tried to get it towed they said I owe them for an hour worth of labor. On the estimate it even says courtesy check. These people rubbed me the wrong way.

Pa
Review №79

Tanya is great at the front desk and can answer any questions when setting an appointment. They are fair, dont overcharge, and wont perform any fixes you dont o.k. ahead of time. They also have cars you can rent for a nominal fee the day of service. Excellent!

Da
Review №80

I came to Lynnwood 1973 with 2 older cars and needed a good mechanic. Lucky I found KC Martin. after 43 years I have been so happy with them I have never had to look for any one else to service my cars.

Sh
Review №81

We have used both locations in Lynnwood. Had a new transmission as well as many other repairs. What I love is they dont try to sell you what you dont need. I also like the older gentlemen at the front desk who are so kind to older ladies who dont have a clue!! High recommendation for you.

St
Review №82

I have been going to KC Martin for 15 years and will continue. They are honest and friendly people. Their pricing is great and they do not try to upsell or convince you to fix something on your vehicle that does not need repair. I recommend them to everyone!

Da
Review №83

K.C Martin has always provided us with excellent service. We take all of our vehicles there and they always take great care of us. They also have great customer service there that is greatly appreciated too. Would highly recommend them!!!

Ma
Review №84

KC Martin certainly has a good reputation and I guess the bar in auto repair is pretty low but I was really disappointed with my experience with them and wont return. Yes they diagnose the problems and fix the car, I guess this is a big deal when it comes to repair shops. But that basic level of service seems to me like the floor instead of the ceiling. My beef with them is that their prices are high and unless you are a regular customer they are only going to do the basics for you and charge you a lot of money for it.My bad experience with them went like this. I had just purchased a car and wanted to get a good professional opinion on what needed to be repaired. I know about their good reputation and that they have been in business for a long time, so I took it to them. I left the car there and when I returned the car had serious problems shifting into gear (it is a manual transmission). They didnt say anything and I got about 1 mile down 196th and had to take it back. The next day they took it over to their transmission shop and it ended up being a broken shifter linkage – phew not a big expense but still $180... I asked them to give me the parts at cost since the shifter broke with them - but no way, full boat pricing (their transmission shop is even more expensive than their regular shop). I got the feeling they thought I was trying to cheat them, which I was not. The gears were shifting fine before I took it to them.There are plenty of shops out there. I will definitely take my business elsewhere and I recommend that others do the same until KC Martin gets back to the way of doing business that kept them in business for over 40 years. What a huge disappointment.

Jo
Review №85

These folks took great care of us! Had a/c issues on a newer car that turned out to be more of a mystery then expected. They really worked with us on the cost and went above and beyond in getting fixed.

Ti
Review №86

Good service honest pricing just one day longer than they said and thats about it did a good job

An
Review №87

Friendly and comfortable place to wait while they work.

Ti
Review №88

Honest, direct, and fast repairs. They keep our two 10+ year old Camrys going strong.

Kr
Review №89

We have been going to KC Martins Automotive for over 25 years when we moved into Lynnwood. Before that my grandma used them religiously. They can usually get to our cars within a day or 2, they are great at caling us with quotes and extra needed work. They usually have a car for me to drive when they are going to have my car for more than a few hours, gone are the days when they didnt charge for the car rentals;-) We usually get a sales or discount rate and who doesnt want to save $$$. I love their personal touch and can talk to most of them on a first name basis. My husband and I highly recommend them.

Jo
Review №90

Weve been going to KC Martin for 40 years now and have never had a bad experience. The team there has always been honest and friendly. I trust them implicitely and would highly recommend them to anyone.

Ki
Review №91

We have been going to KC Martin for 25 years based on someones recommendation when we moved to the area. They are the best and we wouldnt consider going anywhere else. Several times we have gone in expecting to hear we needed major repairs and several times we were told something was loose that needed to be tightened! We recommend them highly~

Ge
Review №92

A relatives car was significantly damaged as a result of running over a curb. Car was towed to KC Martin. They performed a thorough inspection and estimate and warned us that there may be engine and alignment damaged. They were able to replace the engine and transmission pans within days and test drove the vehicle; the alignment and engine were fine. The Estimate was right on; they were very courteous and professional. Our family has had great service from them over the years. Highly recommended!!!!! geo

ke
Review №93

We are LOOOOOng term customers and these folks are super knowledgeable, professional and helpful. They will never rip you off and give you the full explanation of what your vehicle really needs, if anything. We don’t trust anyone else with our car repairs.

Ri
Review №94

I have been going to K C Martin for 11 years and they have always been my go to people for my cars...my old Chevy Monte Carlo and now my 06 Scion xA. I was in last week for an inspection and oil change prior to a cross country trip and they gave me an appt promptly and 1 to meet my schedule and they were prompt with their services. You also find your car cleaner than when you left it. Im an old lady so I really appreciate mechanics I can trust. Wish I could take them cross country with me. Who will I go to in FL????

Jo
Review №95

Very helpful even I am hard of hearing and know how to handle special (video call) with sign language. They show what parts were bad or need replace or can wait. Plus very honest company.... I like their service.

R9
Review №96

This shop is honest. I had a transmission problem not long after I had my car serviced by a different mechanic. KC Martins staff diagnosed that the other mechanic failed to completely refill the transmission fluid after the service. After Martins mechanic topped off the fluid the transmission was back to normal and they only charged me $45.00. I will be coming back to this shop.

De
Review №97

Cars can be stressful but having KC Martin look out for me and my cars for last 10+ years has made it easy and fun!! Tank you Erich and team!!

Lo
Review №98

I HAVE BEEEN TAKING MY CAR TO KC MARTIN FOR MANY YEARS AND HAVE HAD VERY GOOD SERVICE. THE STAFF IS FRIENLY AND HELPFUL. I HAVE ALWAYS BEEN SATISFIED WITH THE WORK I HAVE HAD DONE.

Ji
Review №99

Did good work. I had to go back a second time to get my problem discovered and fixed though

Ro
Review №100

They have done great work on my vehicles and staff is knowledgable and informative

Information
47 Photos
100 Comments
4.4 Rating
  • Address:4829 196th St SW, Lynnwood, WA 98036, United States
  • Site:https://kcmartin.com/
  • Phone:+1 425-778-1177
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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