I cant say enough good things about The Flower Box and services!I ordered Loving Blooms in Lenox White for my mother in law for Grandparents day. I was a bit skeptical because were 2000 miles away and sometimes deliveries arent the greatest being so far away.These were the MOST beautiful flowers weve ever seen, huge white roses and perfectly blooming lilies that were gorgeous when they bloomed.Grammy was so happy with them and it made her day even more special.I will definitely be ordering my flowers from your store in the future.
Wendy was so kind and thoughtful. She took the time to listen to my wants and desires for the arrangement I needed to surprise my sister for her birthday. She hit it out the park! My sister was absolutely amazed with the beauty and elegance of this arrangement! The order was delivered carefully. I was Very pleased with The Flower Box. (First time using them) I absolutely recommend them! 5 STARS!
Wendy always puts a beautiful arrangement together, quality roses were again delivered to my home on Saturday, wife loved them, thank you Wendy
Ordered my wife flowers for her birthday on a whim. The lady on the phone was more than patient with me and was able to get the bouquet delivered the same day! My wife absolutely loved the flowers and I absolutely loved the customer service and reaction to her receiving such a beautifully arranged bouquet! 10/10 will order again!
Customer Service was impeccable. I ordered a corsage and boutinere at the last minute on the same day and it was exactly what I was looking for. The flowers were beautiful and fresh. This was my first time using them but they have gained a new customer for life.
Amazing place ..They answered the phone right away . Took my order in 5 minutes and delivered them the same day . Compared to other place they were very affordable..Thank you 😊😊
The high end basket of plants ordered looked like a Walmart reject. The picture online did not resemble what was received, and product was not worth the exorbitant price paid. The only reason there are any stars is because the manager, Wendy, was accommodating and helpful and sent out a small blooming plant at no extra charge to be added to the arrangement. Look at the pics comparing what was ordered versus received.
Completely unprofessional and rude... even the way they answer the phone. Wont ever do business with them again.
They provided a BEAUTIFUL arrangement within a few hours (same day delivery) and I was thrilled with the results. I also made a mistake and had to cancel the order the first time, and they were very cool about that and cancelled the order for me right away! Awesome customer service. Thank you!
Bought the Heavenly Half Dozen but actual arrangement does not look like the one depicted online. The description says this arrangement will include a half-dozen roses (check) with wax flower (nope) and curly willow (nope). The shape isnt even the same. I called the shop and they apologetically explained that the curly willow and wax flower were out of season (???) and they offered to deliver a new arrangement in a different shape later that day. While I appreciated that, they could not deliver them in the time frame I needed - which is why I ordered these online in advance to begin with. The flowers are pretty enough, but still, I would have expected a closer similarity for the $50+ I spent on them. Next time Ill just go to Costco and buy my own flowers and fillers and throw them in a vase because thats apparently all they did.
I just got a nice thank you from our flower recipients. Thank you so much for the prompt and beautiful delivery. It brought some joy at a tough time for family.
We live in Englewood yet wanted a local Wesley Chapel florist for our recent need. The event was my husband‘s sister‘s 70th birthday. I spoke with Bill who was very thoughtful in listening to the importance of the event. We ordered an arrangement of 18 red roses. To our surprise we received a call from his sister whose voice was filled with overwhelming joy. She said of all the arrangements she’s ever received this was by far one of the most beautiful. She described it as 18 absolutely beautiful roses full of baby breaths decorated with a huge red bow. The smile you put on my husbands face for what he did for his sister said it all! I had to call and tell them how their beautiful work contributed to in another’s life. Thank you and kudos to (owners) Wendy and Bill, with the help of Stephanie.
OMG! Second time getting flowers from here and I have to say that the arrangement I picked to be delivered was breath taking and the most beautiful I have ever seen. Thank you Flower box.
Small but very beautiful store. Friendly staff and very pleasant
Extremely rude staff! Seemed as if we were bothering them when requesting different flowers to our liking. When confronted they acted as if they did nothing wrong and it was our fault. Will never go there again
Awesome experience!! Ordered them late the night before and my sister got her flowers that early afternoon. The flowers were beautiful!! Very very pleased.
Am very disappointed with the flower shop this past valentines day. i have used them before. i paid $150 for an arrangement for to be delivered the day before on the 13th for my wife at valentines. all was good. the flowers came. upon looking at the arrangement, i noticed it was missing something. an entire other type of flower was missing. it was nothing like the picture as this is what caught my eye and made me decide to spend the extra money i normally would not. i wanted the colorful be mine arrangement and even paid an extra $20 for the selection of better on the web site. what was better than the standard arrangement? you got me. the blue flowers were completely missing and only two or three roses had that nice rosy smell. well, i could have done as well at walmart or winn dixie and avoided a $10 delivery fee. im sorry, but this arrangement was pitiful. i truly feel very ripped off. i will never use this florist again. the arrangement was just ok. not spectacular nor anything as advertised. it was missing another type of flower as my wife and i compared the picture on the web site and was disappointed. i had to apologize to my wife for the flower boxs mistake. man, did that ever hurt.
Very disappointed, flowers was for my daughter-in-law whose father had just passed, nothing like the pic in google
I purchased a birthday basket. It looked better in person than on the picture. Flowers lasted longer than a week. Will shop here again.
Really beautiful flowers that were delivered on time.
So the arrangement looks nothing like the photo on their site. I should’ve read the reviews. The site said, “as shown” for the purchase I made and not only is it lackluster, but they didn’t even have the same ribbon. If you can’t be consistent, then don’t advertise what something will look like. I’m happy with them delivering on time, but I could bought something identical from Publix for $12.99. I will not recommend this place.
I received the most beautiful arrangement of flowers as a gift. There were lilies roses and all sorts of really fresh flowers in a simple glass vase. After 12 days it is still on the kitchen counter giving me joy.
This is my husbands go to place for flowers. They never disappoint. Beautiful and elegantly decorated flowers.
5-Starts are not enough!!! The arrangement was BEAUTIFUL!!! Place my order over the phone I had never dealt with this florist before but if they were local they would become my florist!
Received my Mothers Day bouquet this morning and it was the most beautiful arrangement I have ever seen! It looked like the flowers had been cut on the way to my house!
My now husband has been ordering from this place for almost two years. Every order was beautiful and lasted several weeks. So we decided to use them for some of our wedding flowers. I am so happy I did as the arrangements were gorgeous and delivered on time. Highly recommend them for any occasion!
The Flower Box is the best place for flowers. So far, they provide me with a beautiful arrangement for my wife. I highly recommend them.
My mother had flowers sent to me that she ordered through a third party, Avas Flowers, that were delivered through The Flower Box. I have bought better arrangements from Publix. The one I got has flowers that are old, petals practically falling off, and a lot of greenery for $75. Its a fine arrangement for $30, but not $75.I called The Flower Box to ask about the order. The owner took no accountability for the pathetic product that was delivered. She said she knows the third party overcharges, but still uses them to take her customers money and deliver garbage product, anyway. I asked how she planned to remedy the situation, and she offered absolutely nothing, saying I should take it up with the third party company. While I understand they are who initially took my money, Then Flower Box still gets their cut, provides, and delivers the product. Oh, and wrote on the card, as the message from my parents, We hope you heel very soon! Cant even spell elementary level words.I am all about small businesses, but this one KNOWINGLY allows a third party to take advantage of her customers and deliver trash to their front doors. Offered absolutely NO solution to the issue. Embarrassing product, embarrassing service, embarrassing sense of morality.
I have been using The Flower Box for years and have always been satisfied with their services. My mother always enjoys the arrangements and fresh flowers I send her. She has been given special care by them in describing how to care for some of the live plants I have sent her. Highly recommend them as providing that extra special touch in customer satisfaction.
Although I know this flower shop does great work, with beautiful quality flowers and have seen it first hand. Yet, I received a delivery today that was just not up to their best work. It happens I know, but I was rather dissatisfied with the quality of fresh flowers and the way my arrangement was put together.Sometimes it is just hit or miss.
I have ordered flowers here several times. The ladies here are very talented! They are always so helpful and always exceed our expectations!
Looking for perfection for your floral arrangements? Looking for attention to detail, dependable delivery, and a caring person taking your order? Look no further than The Flower Box. Wendy and her staff are the best.
Never have I known such a great flower shop, their arrangements are spectacular, and the owner is great🤗
Fantastic last minute flower arrangement 100% pandemic friendly if thats a thing lol!
I bought Mom some birthday flowers. She lived them! I received great customer service. I just stopped in, place my order and the flowers were ready in short order! Thanks!
Very unprofessional delivery. The Florist is the local delivery person for 1-800-FLOWERS but doesnt care about customer satisfaction.I ordered flowers & chocolates for my wife on Mothers day and the Florist left a note on our door that she missed us. When I called her and asked about my order she claimed she had delivered the order. When I questioned her for leaving a note and no flowers she then claimed she left my package at another house and marked it delivered to 1-800-FLOWERS. I then stated, then you didnt deliver it you gave it away to someone else. Her answer was a very abysmal, Well I guess they will be enjoying some flowers. My response was, Well then I guess I am owed a refund. She quickly cut me off by saying, Not from me! and she hung up.If you want an unprofessional delivery and 100% unhelpful and un apologetic attitude with your flower delivery, then this is the place for you. I will be ordering from someone else who appreciates their customers.
Was going to order flowers from here, but the bad customer reviews sent me elsewhere. What was worse is that the company didnt even respond to any of the reviews. Now that is poor customer experience.
Again, beautiful arrangement received on time.. Wonderful friendly service.... We love this shop ....
First time using The Flower Box. Everything was perfect. I will certainly use them again!
Thank you for the recent bouquet of flowers you delivered to my honey for her birthday at Brock Law! Beautiful! #tampadjfelix
Worst flower experience ever. I was given one fee earlier in the week and closer to the event I was given a fee 3x more. My husband explained to me it’s called bait and switch. They wait till you’re desperate right before the event and raise the price until you have no choice but to order. The flowers I received were awful- many bouquets came closed. I had to run to a different florist an hour before my event and buy more flowers. They were overpriced, rude to work with and flowers were not even useable. Save yourself the trouble and go anywhere else but here.
I sent birthday flowers to my sister. She loves black tulips (which are actually purple). I am a floral designer in Virginia, so I was unable to make her arrangement myself, but I made sure I was very clear that I wanted an arrangement of black tulips in a vase. I even ordered a month in advance to give them plenty of time to get the specific flowers. What my sister received really disappointed me. It looked like somebody had taken dark pink tulips and thrown them in a glass vase. They were flopping over the edge limply, and they were NOT the correct type of tulip. If that is what these florists call an arrangement, then Im Cleopatra. A HUGE waste of money and my sister was very disappointed on her birthday.
Very unprofessional. I ordered flowers for a new born and paid for next day express delivery. After 6 days and a few phone calls the flowers arrived. They reimburse the charge for express delivery and gave me a $50,- rebate for my next purchase (expires within 30 days). Sounded good at the beginning but after checking their website I noticed that everything is on sale ($40,-/rebate) every day. Which leaves me actual with a discount of $10,- that expires within 30 days. I came to the conclusion that this company is able to increase their sales by messing up previous orders.
I ordered flowers for my sister who was retiring and recovering from health problems. I called other florists in the area and not one of them understand what I wanted. I called the Flower Box and they knew exactly what I wanted. They are local to the area and I think that really helps. My sister loves the flowers. She texted me pictures of the arrangement and I love them too.Thank You Flower Box.Nancy,Menomonee Falls, Wisconsin
Made me a homecoming corsage on a last minute notice and it was very pretty!
Beautiful flowers from my sister
Fast dependable service...my go to florist in FL
Always receive beautiful fresh flower arrangements! My go to florist.
The owner met my expectations with a beautiful arrangement and delivery. I am using them again.
Orderd flowers 3 days before delivery date,and include that my wife works till noon that day. talked to her coworkers around 11:45am and not there yet! 12pm not there yet! called thier shop and they couldnt tell what time they would get there. had to have coworkers stall her for almost an hour before they finaly arrived. oh yeah thier shop is in the same small town that my wife works in. for customer satifaction why couldnt they deliver hers first thing. JMO
Very professional staff and beautiful arrangements!!
Very rude people here... I needed a flower boutique here and I paid over $80 and it was late and my bosses surprise was ruined. The people here were rude as well I did not appreciate their attitudes. Never will come here again.
Friendly people and beautiful arrangements!
Very quick and nice service :)
Always had a good experience with them
Beautiful arrangement made my mom cry