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Tire Choice Auto Service Centers
18951 FL-54, Lutz, FL 33558, United States
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Tire Choice Auto Service Centers
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An
Review №1

Thieves. When Randy worked there it was honest and since he left they tried to sell me things my car really didn’t need and then offered me a credit card. Took my car to Randy at Tire Choice on South Dale Mabry. Worth the drive.

BJ
Review №2

Whenever I need new tires or tire repair they are fast and efficient very professional 👍

Ad
Review №3

I went to Tire Choice to get an oil change and inspection. I went in there thinking I needed some new tires and other items, and expected to pay a lot! They told me that I actually didnt need any of the things I thought I had originally told them. Honesty goes a long way with me and the fact I can go to Tire Choice and not get nickel and dimed is one of the reasons I keep going back.That and they do great work and are very respectful.

Mi
Review №4

Customer service at this location is always top notch. They are very accommodating and friendly.

Ma
Review №5

Marcel was the tires salesperson that took my call. There couldnt be a more patient, knowledgeable guy when it comes to buying tires. I had a lot questions and he answered them all straight, no bs. He looked through a bunch of warehouses and helped me find exactly what tires would fit my needs. Highly recommend speaking to him.

Cr
Review №6

Seemed competent, nice staff, reasonable price and service time.

Am
Review №7

Steve never disappoints. Always takes care of me and I have 100% confidence in him. As long as he is there I will always be a customer.

A
Review №8

Store manager is very helpful and polite. Repairs are done on time and costs are reasonable. Very good crew.

Br
Review №9

Scheduled an oil change on 10/8/2021 at 5:00 PM for my 2018 Honda Civic. Got there at 5:05 PM and checked out at approximately 6:15 PM. The employee checking me in asking if I wanted Synthetic, which I responded with YES. As I was being checked out, I was told that I was getting an incentive for letting a trainee there practice on my vehicle and also for the wait time---basically I got a free oil change. When I got home I noticed that the sticker on my car and my receipt said the oil was Maxlife High Mileage Motor Oil. My car has 37,000 miles on it...I dont know why on earth anyone would put this type of oil in a vehicle with less than 75,000 miles on it. Its unnecessary and not recommended by the vehicle manufacturer. Even though I got a free oil change and this oil most likely wont do any long term damage on my engine, its not at all what I wanted. I wanted full synthetic. The employees were kind, so I gave two stars only for that. Maybe Im partially to blame for not being specific with the FULL synthetic, but I would think this would be common sense for my type of vehicle.

Ce
Review №10

If you’re going for an oil change or tires that great . Now if you need mechanical engine work or anything more complicated than go to a reputable dealer. No need to get back after having work done to have it checked again. Not once, but a few times and it’s terrible when the boss doesn’t know that your car has been there overnight and no need me every all’s you to let you know the problem. I have to call them to find out what’s going ing on . And on top of this, I get a quote for three things and have two done and the changes were more then for three items, really . I’m done with this place 👎👎👎👎👎👎

Ed
Review №11

I was skeptical when I saw an automotive shop with that high of a rating, but story checks out! They are personable, professional and honest. When I thought they might have pulled a fast one and called to question it, the manager quickly asked me to come back in so that he could make it right and he did. My 22 year old daughter has been in here by herself and they repaired only what was needed and didnt give her any hard sells on optional services. They have a customer for life!

Ny
Review №12

Horrible service, they wanted to charge $135 for an oil change and gave my a “discount” so it ended up costing $110. I was shocked at the price and the guy at the front told me I knew how much I was paying since I signed the paper, but the total was covered. I’ve always gone to the tire choice on Dale Mabry and have never spent more than $60 for an oil change. Never again will I go there.

An
Review №13

I have been going to this location for about three years now getting oil changes and tires and now the prices are very inflated charging shop fees of almost $15 for a $60 oil change it’s a tad extreme in my opinion I will never take another car back to this place I feel like they are on a total cash grab and taking advantage of customers. Not to mention I feel the managers are extremely unprofessional and confrontational.

Mi
Review №14

It’s sad to say, but this place went from being great when it first opened to absolute garbage with the newest owners or changes in management. Only go if absolutely necessary. Terrible customer service. Just signing in took over half hour bc staff couldn’t use the computer. Mixed up several cars and called us with incorrect info. Get a second opinion prior to doing anything here.

J.
Review №15

Great customer service, used them frequently because the management there have been consistent over years with high level of experience and trustworthiness with my repairs.

R.
Review №16

Mike and his team are great. We had a triple threat on our family vehicle; wear on all old tires and one had recently collected a galvanized wood screw.Though they were booked, we were able to leave it there in the morning. It wasn’t until later in the day it was able to be worked on, but they got all four tires, full alignment, oil change, and all of the worked checked out in under two hours (they still had another car in the bay being finished).My wife is the primary driver, generally with our toddler in back. She drove it home and was very happy to have the drift gone and the ride smoother than it was before.

Za
Review №17

Great service and had my car back quick.

Sa
Review №18

Steve always does a double check, he has quality mechanics, which in this day and age is not an easy task to maintain. I have five automobiles, that require attention monthly. I have entrusted Steve and his team, located at Shoppes at Sunlake Centrre since 2013, so should you.

Ri
Review №19

The team at this Tire Choice are friendly and professional. They stand by their work and will do all they can to make sure youre satisfied with their service. Steve the manager is doing an awesome job!

ch
Review №20

I was handled with respect and the service rep ( Steve ) was a great help this Tire Choice store was the greatest, they preformed the work on my Jeep to my satisfaction and was told the exact time they would complete the work. This store I would recommend to everyone I know.

Di
Review №21

Great customer service, I was in and out and the pricing was great!!

Ta
Review №22

Always horrible customer service. Rude!Waited on them to open today, went in once he opened the door (after 7:30). I was 2nd in line and another person behind me. The guy behind the counter is huffing and puffing around, short answers to the customer at the counter. After waiting a few minutes the worker just yells out to the 3 of us Does everyone have an appointment? If you dont have an appointment I wont be able to help you. I have over 40 cars to do!He started going back and forth with an elderly lady behind me, so I walked out. Every time I try to give that store another chance they fail.

Ke
Review №23

Tire choice is a Great repair, tire and oil change shop, they always does me right! Mr Steve is excellent at getting and making sure the job gets done.. thanks many time over... ✌️Including putting nitrogen in my golf tires!Good stuff makes the ride better, keeps tires air pressure longer..Always the best with customer service..

Fa
Review №24

Went in with a need to replace one of my tires. It’s a special tire they have to order & literally arrived 2 hours later. Which they then replaced so quickly I was not expecting it to get fixed that quickly & feel so much secure about driving, so thank you! Brandon who was very friendly & very knowledgeable helped me the whole way & called me as soon as the tire arrived. He was AWESOME and because of that awesome customer service I will now be transferring to this location with all of my car needs.

Al
Review №25

Great service - professional, timely and thorough.

Ja
Review №26

Steven & Mack were awesome. I called after not being ablw to make an online appointment & Mack told me to just bring it in. When I got there, he greeted me as the phone ringing, answered and put them on hold giving me his undivided attention. I explained the issue and he said theyd pull it in to take a look. After 30 minutes, they pulled my car in & 15 minutes later, Steven came out and told me everything that was wrong & how he fixed it. Customer service & competency of employees are a rarity in this day and age. The way certain parts of our society are reacting to the most simplest things to make everyone safe can be disheartening & question our idea of taking care of one another. Those 2 guys & the entire TEAM here should be commended for all they do o take care of us. God bless you both.

CC
Review №27

Poor time management. Showed up and checked in 30mins before my appointment time and the shop still working on the previous appointments per front clerk. It took 3hrs past appointment time just to get a front wheel alignment. No coffee available too!

de
Review №28

We brought our car here for a leaky tire and realized we had multiple tire issues. I’m not a complete novice about cars and tires, we were not “up sold” in any way, but ended up with all new tires and some very satisfied customers. Car feels much better than before we took it in! Shop seemed to genuinely care about us and the community around the shop, they definitely did the right thing for us.

Ma
Review №29

Great service and very friendly staff! Super helpful and willing to answer any questions.

Da
Review №30

This is the 3rd time not receiving the inspections or work not done as promissed. feel free to contact if you want more

Je
Review №31

They always do right by us, we are very happy to use them. We bring all our cars there and our childrens cars too. They are the best around Land O Lakes

St
Review №32

New 2020 Mid Engine Corvette. Awesome ride.

An
Review №33

Awesome service. The guy in the office today (didnt get his name) turned out to be a real blessing for me and helped me out more than he knows.

Jo
Review №34

Great customer service! Friendly staff!

Ra
Review №35

Great customer service always. Not pushy and good communication.

hu
Review №36

Great service checked fluid levels on the car while on the lift to replace a tire .very straight forward gives you an honest answer as opposed to some who just want to sell you stuff you don’t really need. I would totally recommend this place

RM
Review №37

If there was a choice of 0 stars definitely this place will get it, what a poor and rude management. The manager was very rude and refused to change a tire, because he couldnt jack the tire and send me to Goodyear. Terrible place!

K
Review №38

This place is wonderful! Compared to car dealerships, they have the best prices. I came to them asking them for a discount on my oil change and they gave me no problems! Great service and fair people.

ni
Review №39

I just put on 4 Falken tires very happy with them. I always get oil changes there first time for tires. Adam found them for me he said they would look good on my tundra he was right. Thanks Adam great staff and service. To me 5 plus stars Thanks Guys.

Ad
Review №40

Went in for a oil change and they guys found a nail in my tire . They were able to fix it right away !!awesome service they saved me from a flat tire !! The manager Steve is the best and very personable. Way to go Steve and his team!!!

Gl
Review №41

Honest friendly and affordable. Can’t recommend this place enough.

Je
Review №42

About a month ago I spent $1000 here for brakes, tires, battery, tune up on an older Corolla to give to my son. Last week he was having a stereo system put in and we say a Walmart Battery dated 2015 in the car. I called Adam Westfall the manager there and explained the situation. He was a complete gentleman and apologized over and over and said get the car here asap. Went today and they kindly replaced the battery and found an additional issue they fixed complimentary. Very stand up and honest people here. No arguments no defensive attitude, just an old fashioned apology and lets make it right. Hats off to some old school people still around!! Thank you Adam!!

Am
Review №43

Took in my truck for oil change and standard service. All 4 of my tires were 15 PSI below when I returned home, tires were not rotated, the service man texted me a picture of my battery stating it was below charge but I was unable to read numbers on battery in picture. He also mentioned checking my rotors but stated he didn’t go into detail since I didn’t want to buy a $250 battery from him. I didn’t ask for any extra checks, only an oil change and standard service. Every time I’ve come here for a service they seem to find something unrelated wrong. When I take the car home and check it out myself, the simple service asked and paid for wasn’t even done and the extra stuff “wrong” with my truck is not seen. I will not ever be returning.

Mi
Review №44

Outstanding service, highly recommend!

Ju
Review №45

I have been using this center for all my car needs since I moved out here a year ago and it has always been easy to schedule any service with them. They always guide me and give details about what is going on with my Rav4 and what to look out for in the future!By doing this they definitely do not seem pushy in trying to get additional sales based on their evaluation of the vehicle, but recommend you work on these things individually as needed.

Ru
Review №46

Horrible horrible customer service. I ran into the rudest person working there. Never going back there again.

Mi
Review №47

Awesome experience with Steve at Tire Choice. Definitely recommend going there for all your automotive needs

Ma
Review №48

I have used them three times. Every single time they have exceeded the expectations. They will provide you with good guidance and they are for the long haul. They will not fleece you. This is how a business should be run.

Ch
Review №49

Great job, Steve! My Altima is doing great now, thanks to you!!

Li
Review №50

The staff and customer service was great.Thank you

Br
Review №51

Had a leak in a tire and needed it fix ASAP and they got me in a out to keep me on time to my appointment. Thanks guys!!!

Do
Review №52

When your daughter has an unexpected flat tire, Steve and his team saved the day. They immediately sent a tech out to install her spare so she could drive it to be fixed. They were prompt, professional, courteous, and competitive in pricing. If you’re tired of the same bad treatment at other shops, let these guys earn your business. I appreciate all of their attention to detail. Customer service makes all the difference. Thank you, Steve. You have our business.

Jo
Review №53

Great service and friendly environment.

So
Review №54

Awesome customer service!!! Fair prices. Everything went fast. Overall great experience.

Pi
Review №55

My car randomly started shaking violently while on my way to my friend’s house, and I wanted to pull over just to give my car a break. Right where I turned, tire choice was right there. I’m glad I decided to park and walk in and let them look at it. It was Saturday morning and they were able to fit me in with a wait, but it was to be expected. Michael and the other mechanics were so nice and welcoming. Even though I don’t live near this tire choice, I plan on coming here again for my auto service needs. Thank you guys!

Tr
Review №56

Excellent customer services!

St
Review №57

Nice people. Fixed my tire in a timely fashion without an appointment. Completed a free inspection that pointed out areas that may need attention in the near future. Ill go back again.Went back for an alignment recently and received more of the same from the guys there. They got me in quickly, as they said they would. They completed the alignment in the time they said it would take. The charge was reasonable, and they didnt try to sell me any repairs I didnt need. They are quickly becoming my go to guys for routine maintenance.

Ma
Review №58

Great service

Ju
Review №59

Great people, really good and fast service.

Br
Review №60

Great service and taken care of in a timely matter! Steve and Brandon were respectful and helped me out on saving! 10/10

Je
Review №61

Beyond excellent service from start to finish and very honest with making any recommendations. I went in to Tire Choice in Lutz and told them that I needed a full set of four new tires after comparing the prices of several local shops beforehand as I knew the front two tires were completely done and that one of the rear tires had a nail in it so I figured it would be best to just get an entire new set of four tires and I was fully planning on paying for such and ready to do so. However, the manager Steve instead told me that I really only needed two new tires for the front and that the two rear tires actually were still good and that rather than replacing those two rear tires that they could actually just patch the nail puncture in the one rear tire and save me the additional cost of unnecessarily replacing the two rear tires as well when he easily could have just let me pay for four new tires as I originally requested regardless of whether he thought I actually needed them all or not as Im sure most other shops would have done for sure.

Tu
Review №62

Honest and fast service, with great pricing.

De
Review №63

Very courteous, prompt and great service!!

KH
Review №64

Steve and his crew are awesome took care of my car. Excellent service

XR
Review №65

Todd gave me a good deal on 4 tires and an alignment. Thanks again Todd. They did a great job. My car rides and drives so much better than before. Get it right the first time and you earn my business. Thanks Tire Choice.7/16/2019 UpdateI returned for an a/c repair. It was blowing hot air. Joe and Jason fixed my ac in no time, did a full diagnostic check and didnt charge me for extra parts that I didnt need. These guys are doing a great job. Thank you so much, I really appreciate it!

An
Review №66

This is my first time leaving a Google review....ever! But I felt it necessary to share how amazing my experience was at this shop today. I was in need of starter replacement and was very well taken care of. The service was great as was my interaction with the office personnel. We all know, honest and reasonable auto mechanics are so hard to find. I mean it when I say, those honest guys at this shop have earned a customer (my entire family and friends) for life. Keep up the great work Steve and Chris! Job well done!-ANDRE

We
Review №67

The management is great! So kind and informative. I have been bringing both of my vehicles here since they opened and have had no problems. The techs fix everything, from a simple oil change to the most difficult of issues with the vehicles. Adam is a wonderful mechanic. He is very knowledgeable and honest. The whole team is amazing!!!

Kr
Review №68

Two reasons I chose this store were close proximity and the high ratings on reviews. In addition to being conveniently close to my house, the staff was very friendly, and I was able to find a great value on four tires with an alignment.Although the price was great the feeling that youre dealing with honest people is in a way even better. Great job on my car Todd & crew!! I will visit when I need tires or service again

Ka
Review №69

Today was great. Adam was super fast with his service and made the process really easy !

Cu
Review №70

Took my Silverado in for an oil change and a flat tire repair. They were quick, honest and helpful. Will definitely make this my go to shop for my cars needs!

La
Review №71

I have been using Tire Choice sence 2014. They are the only ones to work on my car. From tire repair, replacement to oil changes to brake adjustments they have always watched out for me and my cars needs.They wont sell you anything you dont need so if they tell you need something done on your car, you need it done.From the service manager to the guys who service my car, I always feel confident my cars going to be taken care of properly.

Is
Review №72

I freakin love this place!! No BS! Steve and the staff are super friendly and help a ton!! So happy I found a fantastic place to maintain my vehicles when parts break down. Thank you guys for being an honest business, a good business will create returning customers!

Dj
Review №73

Thank you for the excellent service.

Ju
Review №74

My son got his brakes done. He seems happy with the service.

El
Review №75

Great service and wonderful staff! Will definitely be back.

Me
Review №76

I originally had given a 5 star review (due to being pressured by the shop manager on the spot), but after my only 2 visits I have decided that 1 star is more accurate. The first time I was there to get all new tires, and I had to ask for my wheel center caps back because they had not been put on after the tires had been changed. I considered this an honest mistake, which would have been completely find had I not had to take my car again to have the new tires balanced. Apparently, this was not done correctly the first time. My second visit was to have a CV axle replaced. I did not have an appointment for this visit, but was not told it would take 8 hours. In fact, we were told that my car would be done sometime in the afternoon. I got my car back at around 7pm, we left my car there around 11am. The day after the work was done, I noticed a bunch of black smudges on various parts of my car. Ive included some photos of the worst ones but these were not the only ones. I know these were not me because I just had the car detailed a few weeks ago. The price for the work is fair but the quality of the work is not up to par.

Ja
Review №77

Best service center in this area.

Ki
Review №78

Had the pleasure of working with Manny for my visit to get service on my vehicle and I have to say this is my first time leaving a review for car service and its because I honestly felt more than comfortable doing business with Manny. He was extremely knowledgeable and explained everything to the point where I told him to just do what he thought was best. Made me and my husband feel like family and we would follow him wherever he goes. Thank you again! We appreciate your hospitality and amazing customer service!!!!!!!

da
Review №79

Quick and friendly service. Highly recommend

Br
Review №80

Brandon is great to work with. come see him at tires choice lutz.

Br
Review №81

Had a great experience my first time here. The staff was friendly and understanding of my budget and gave me all the best options. They were also very understanding when I had to keep rescheduling my appointment because I was having difficulty with my spare tire. Would recommend to anyone looking for fast, friendly service on a budget.

Te
Review №82

Service was great.

Mi
Review №83

Quick service, best price!

Gr
Review №84

Best prices in town. Steve is awesome!

Br
Review №85

My car broke down in the publix parking lot so I called my dad and he said it’s probably the relay (which he has now fixed the day after we got it back to our house) so we pushed it over and left it for the night, called them in the morning asking for a inspection to see what the problem was, informing them it was the most likely the relay. The next day I came into pay they told me it was some “mysterious electrical problem” and then I paid 48$ for them to tear out and sloppy put back the interior of my car and to steal my phone holder. I’ll never come back to this place and wouldnt recommend stopping here either.

Su
Review №86

Tire Choice located at route 54 and Sunlake Blvd gave me excellent service. They were honest and didnt try to sell me something I didnt need.I would highly recommend for anything from a simple oil change to new tires. I have bought both.

Lu
Review №87

Tire Patch- In and Out in 30 Minutes!Steve and his crew are phenomenal. I had a flat tire and immediately went to this shop after changing into the spare.They were able to salvage my tire and gave me a great price on the repair, not to mention saved me a ton of time and money. Will be using them in the future!Thanks guys, keep up the great work!

Xo
Review №88

Ive been coming to Tire Choice for years between oil changes, tire repairs, and the replacements. The staff here is friendly. The service is quick and quality. The prices are reasonable. Steve and Todd are the perfect pair. Definitely check them out!

Ce
Review №89

Amazing prices! Quick and reliable!! Knowledgeable and kind! I Will definitely be bringing in my other vehicles.

Mo
Review №90

I took my car to get serviced at this tire choice and they were amazing! They changed my battery, replaced my tire and changed my oil and did it in a short amount of time! They were so friendly and welcoming! I will definitely come back here whenever my car needs servicing and everyone else should as well!!!

Al
Review №91

Great experience! I’ve been here before and had no problems, but the customer service this time was top notch! Thanks Michael!

Ev
Review №92

Steve and his team are great! They are very knowledgeable and always provide you with great solutions for your vehicle. We have been coming here for years and it’s always been a great experience!

Je
Review №93

Some of the best people in the business. Truthful, honest, fair prices, will never push you to get any service. They offer their professional opinion, and help guide you to the best decision for your budget to maintain vehicle performance and drivability. Have been going here for 5 years and will continue to give my business to them.

Jo
Review №94

If you go to get your car worked on always talk to Steve this man is the greatest. He is always fair and the best part about him is that he is honest. Never had a problem with my trucks or cars that he could not fix. Thank Steve for your work and your honesty.

Ma
Review №95

Very professional and nice staff with great prices.

Sh
Review №96

The folks here are great.Always very attentive. They listen and advise and will not just tell you need something when you dont.Very happy to have them close by too.Thanks guys!

Na
Review №97

Greta service friendly staff will definitely use them again

Je
Review №98

Steve and the boys know their stuff, very happy with their service and knowledge.

Li
Review №99

Steve and the crew are awesome. Never try to upsell you and always provide a detailed explanation of any issues they find when checking out your vehicle.

Je
Review №100

Awesome Customer Service! I came in this morning for a small issue without an appointment. Steve got me right in and out the door in less than 10 minutes. Store is very clean and the staff were very nice. Will definitely be back to this store when I need my car serviced.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:18951 FL-54, Lutz, FL 33558, United States
  • Site:https://locations.thetirechoice.com/fl/lutz/18951-state-road-54.html
  • Phone:+1 813-591-4309
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9:30AM–4PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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