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Big Tires and More Tire Pros
17324 N, US-41, Lutz, FL 33549, United States
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Big Tires and More Tire Pros
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El
Review №1

Came here for 4 new tires on my truck. They were able to order the tires I needed and schedule me to have them installed in less than a week. Great communication and quick service. Will recommend this place for anyone needing tires in the future.

Ha
Review №2

This is an awesome shop. The folks are friendly, efficient and customer oriented. They have a very clean shop, a great waiting area with coffee and snacks and most importantly they take the time to explain your repair options. This is the best example of personalized service from a family owned business. The price was fair and reasonable. What an impressive operation.

Wj
Review №3

Small, friendly and do great work. Good prices. Do their best to work you in and do the job right.Bring all my vehicles here

Cl
Review №4

Pete accurately quoted me the cost, over the phone, of the services I needed. Everyone was polite, and they got me in quickly. Their prices are quite reasonable, and rotations are free. The waiting area is cool and comfortable, which I appreciate with all this heat.Thank you Big Tires!

Da
Review №5

Dave and the gang treated me fairly. I have no complaints.

Pa
Review №6

Big Tires and More has serviced ours cars and taken care of any problems we may be having several times. They are always professional and go out of their way to diagnosis what’s happening! They are also very friendly and courteous at all times! We appreciate them and the great service they provide!

ja
Review №7

Needed a tire patch due to a nail in my tire. They looked busy but they slipped me in and out in 30 minutes.Really happy with the service

Wh
Review №8

A little lengthy review but all is true. Heres the warm up.. Wife and i were headed up from St. Pete to camp in Georgia and South Carolina for our anniversary. Towing 5th wheel, blow out on the Tampa side on Howard Franklin Bridge. Had a spare and with the help of the Road Ranger (who was extremely helpful) got me back on the road fairly quickly. I wanted to get the blown tire fixed in case another tire blew on our trip. Called The General, the RV center, no tires that size. Called Lazy Days, and a Firestone, no luck. Now we are in Tampa and wife Googles tires and Big Tires comes up. Gave them a call, told them what I needed, they had it, so we are on our way. Then I ask if there is room for a camper as I am towing a 36 5th wheel, they say yup, there is a grass lot next door.We arrive and just as they said, big lot next door, parking was a breeze. Go inside and get set up, young guy comes out and grabs the blown tire and gets to work. Not long after, owner Dave appears and is looking at the camper and the tire getting repaired. He thought the tire looked a little undersized for my rig. He walks over to the camper and inspects the remaining tires, including crawling underneath to get a good look. Asks about the camper weight, tells me he does not like the shape of the remaining tires. Now they are 18 months old, but he easily points out cracking, bubbling, even one tire where the tread had started to separate from the sidewall. We talk tires and he suggests I go up to a beefier tire. In no way was he doing the hard sale, and the more rugged tires were only a few dollars more. I trusted his call. He does not have them in stock but tire guy will deliver them tomorrow by 9am.So now I mention about finding a local campsite for the night and before I can google what is around and make a phone call, he asks if I just want to stay in his parking lot for the night. Tires will be delivered in the morning and hell have me on my way within an hour. My wife is easy going, we take him up on his overly generous offer. There are a few vehicles on his lot that were there for service, some of them not working. He and his crew had to push some of them around to make room for my rig.We get set up, Dave offers me 110V and water. I have a generator so we were good on power but used his water hookup for bathroom purposes. It is about closing time now, Dave hangs around for a bit after hours just to make sure we were all set.Next morning he and his crew start arriving around 6:30am. I make b-fast, and as promised, tire delivery guy gets there about 8;45. His guys get the truck unloaded, and start replacing my tires. They were removed, replaced, balanced and installed by 9:40. These guys are on their A game. I am not a tire guru, but one look you can tell these new tires are worth the extra few bucks. I am extremely pleased, and can tell they are way more durable.I dealt with Dave and 3 of his crew members. Everyone was overly professional, courteous and friendly. Dave runs a great business and his crew exemplifies his leadership. I live in St. Pete and if myself or anyone in my family needs tires, we are driving to Lutz. Thank you guys, I appreciate the fantastic service and generosity you provided.Oh, Ill give 5 stars to the Big Tires and More campground. Large sites, peaceful and we had the whole place to ourselves!

Ta
Review №9

They were extremely helpful and accommodating when I had driver window issues. They immediately started getting pricing options for me that were in my budget dealing with parts. I’m so glad that they are there and the peace of mind they give me because of their honesty.

Ch
Review №10

Id like to thank Dave owner of big tires and all staff that work there Roofing jobs oh my four new tires and Laser alignment excellent job Ill be back one day for an oil change thanks again to all have a blessed weekend

Mi
Review №11

Had a tire that had a screw in it. Got me in super quick and performed work quick. Patched tire for great price and didn’t try to upsell.Have used multiple times and will definitely use again.

Ru
Review №12

Good service. Got me right in. They were able to diagnose and fix my issue.

ad
Review №13

Told me i needed an alignment, in the past i have experianced tred separation at high milage. Told them to check ? Guess what ? They say still the Alignment. Went down the road to another store, whatched the wheel and tire come off------------- aaaaaannndd. H. U. G. E !!!!! Bubble in the center of the tire. So. If they did what they said they did how could they possibly. N. O. T. See the tread separation ? On the rackYou spin the tire you will see the vally in the tire. Sooooo. Theres my opinion.

te
Review №14

I have mobility issues. Had a completely dead battery. Called Dave and he told me to bring it right up at my earliest convenience. I did and from the moment he opened the door to enter and then as I left...I received quality, professional, courteous and prompt service. I highly recommend Dave and Pete and their service staff for any repair or tire replacement. He fair and honest! Thanks again.

St
Review №15

My new tires were ordered on Monday afternoon, arrived to the shop on Thursday and Dave Baute got me into the shop 1st thing Friday morning at 7am when they opened. When I arrived at 7am the shop was already up and running. As soon as I walked into the door Dave had my keys and was getting my truck pulled into the bay. The tires I ordered were a size bigger and everyone I spoke to said they would fit but their might have to be minor trimming. While they were mounting the tires they noticed my headlight out and they found a bad sensor. Dave gave me such a great price I had to have them do the repairs. When my new tires were mounted they took care of me and did an alignment to make sure my truck is running true so I don’t ruin my new tires. After the alignment we checked the truck and in fact the new tires were rubbing. These guys worked on my truck and cut my bumper on both sides so my tires would clear at full turn and wouldn’t rub. They did an amazing job cutting the bumper. My truck looks amazing, it runs and rides like I’m floating on clouds and my bill total blew me away. They killed everyone’s else’s prices, got me in rite away and took care of me like family. If your looking for a do it all wheel & tire shop this is it.

Ma
Review №16

Good people that seem to care about their customers & despite being busy take the time to answer questions & take a quick look at customers vehicles despite not being on the schedule

St
Review №17

I was sad that Dumas tires closed but figured I would give the new owners a try and I’m glad I did. Dave and Pete are super nice and helpful. I went in for a tire balance and an alignment. I have a lifted F150 with aftermarket tires and my truck was shaking really badly above 70-75mph. Today I pushed it to 85-90 just to see and NO SHAKING! Pete was saying they just updated their alignment machine to do a faster and more accurate job, and I am super happy with the results. 5 stars.

Ja
Review №18

Great service and timeliness. Could not have asked for more. They picked up, right where Dumas tires left off. Thanks Dave, for the great experience.

Ty
Review №19

Excellent service!!! Dave had me set up with 4 tires and front end alignment in under 3 hours with a packed garage! Thanks to all of the staff there. Great job!!

JP
Review №20

Great work, honest people and fair prices.

Ro
Review №21

Very nice staff. Honest & reliable

So
Review №22

The guys at big tire are super friendly and honest. They don’t try to upsell you on items you don’t need. I would highly recommend them.

C
Review №23

Good service and fair prices. I would recommend them.

Do
Review №24

This was my first visit there and I must say I was very pleased. The Owner is very kind and the mechanics were as well.They were very professional and accommodating.I found them to be very honest and trustworthy.It does my heart good to have found a place I can trust.

Pi
Review №25

Updated review; Very happy to hear these guys/gals are still going at this! Have been going here since it was just a shed in north Lutz. Great business.

Gu
Review №26

The best, most honest mechanics in the Tampa area. Make sure you call ahead for an appointment, their schedule is normally packed.Its hard to find a shop with great prices on parts, that is also honest and fair with regards to labor. This is it!

Bo
Review №27

Big Tires in Lutz is my go to spot for car problems in general. Ive found them to be focused on customer satisfaction with high quality excellent service.

Sh
Review №28

Always been satisfied with service.

ge
Review №29

Great service and no BS about what it will cost. Most of the time, for simple things, maybe no charge. Its a good garage.

St
Review №30

Lets face it, finding honest mechanics can be a difficult problem. There is no such problem with these guys. This is now the only place I will send any of my work to. Period.

Pa
Review №31

Great service on my 2015 F250 diesel at a fair price. Tires rotated for free. Will return with my other vehicles

Kr
Review №32

Great customer service and quality service work! Had my wheel bearings replaced and an alignment done. Prices are definitely fair for the quality service work you will receive! The staff is so welcoming and treat you like family! I will never go anywhere else. Love this place!

Sa
Review №33

Wonderful place. No unnecessary talking. Straight and fast.

Fr
Review №34

Do you want good mechanics go here, very professional great environment, clean restroom and good prices I take all my business and personal vehicles here.

Ja
Review №35

Excellent service and quality work, It’s nice to have this type of business in Lutz. Great job Dave and your staff.

Iv
Review №36

Quick, professional and excellent work! I’m happy I found them!

Ro
Review №37

Glad to see Lutz get our neighborhood auto service shop back. Great place to get tires and service at a price. Everyone is very professional.

Ma
Review №38

I work there

Lo
Review №39

They were very friendly and fast. I have been going to them for years .

Bo
Review №40

They gave honest advice on how to approach my problem with my explorer

mi
Review №41

What a great place with a great group if workers and willing to go out of their way to make a customer happy and they provided me a first responder discount.

Ad
Review №42

Thank you guys for getting my tire on right and for a good price!

Vi
Review №43

Absolutely fantastic, quick service! Would highly recommend for honest repairs. 10/10

St
Review №44

This place is great! They are super honest with great prices. Dave especially helped me out a lot with information I needed for my car repair. We finally found our go to repair shop!

Bi
Review №45

Friendly Professional service. Would recommend to anyone.

Ma
Review №46

These guys deserve 10 stars! Excellent customer service! In and out quickly and have never had a problem. They wont condescend to you or try to take advantage of you if youre a woman, which is a big plus in my book. They treat customers like family. Plan to use them for all your tire-related needs, you wont be disappointed.

S
Review №47

Fantastic service and people. Very honest and reputable. Been using them for years for my business and familys cars. Highly recommend them for your tire repair, adjustment and alignment, and replacement needs. They can also do full brake service as well as standard auto repairs. Fantastic local family owned business.

Th
Review №48

Better prices than other places and faster to do the work.

Di
Review №49

Appointment was on time and people were very nice. 1st time there and highly recommend for your tire needs.

Ja
Review №50

I blew out a tire and these guys went out of their way to help me get home. Amazing shop with an awesome staff!!!!

Jo
Review №51

I had needed to get 4 new tires. I discussed with the young lady at the desk who was pleasant enough . I had asked her what the out the door price would have then for the price of the tires which she had quoted me. I had figured that the price she gave included an alignment for the $700 purchase that I was going to be making. I didnt think to ask over the phone if indeed that price included the alignment but I thought that an automotive shop would have inquired to see if the vehicle needed that service. I ordered my tires the day before to give them the time for the tires to get delivered. I made my appointment for Friday which was the next day and when I went in to the shop to have the service done found out that the alignment would have been an extra cost. Despite my frustration I still decided to go with them to perform the service because they were highly recommended to me.The front desk lady who was not pleasant at all and did not hardly acknowledge me in the way that someone should for good customer service stated that I would have to make an additional appointment to come back and get the alignment if I wanted it.I decided against it being as though I did not want to give them any additional money because of this confusion. After the tires had been installed and I was picking up my car I walked around and notice that 3 of the 4 tires were identical but one install tire was an off brand! Im still deciding on if that was an ordering issue or a delivery issue but either way the mechanic who worked on it should have noticed it. When I had informed them of their mistake she said that I would have to wait until Monday to get the correct tire. I informed heard that that would be a huge inconvenience and when asked if they could somehow compensate me for their error she flat out refused. I would have thought that she could have thrown in an alignment for free because of this inconvenience. I have a vehicle That I would have continued to come back to them to have service done but now because of this they have lost a customer!

Je
Review №52

Better prices on tires than pep boys. Oil change was cheaper to. Ill be there again

Wa
Review №53

The work the price and the service was excellent my tire was bad and needed a patch

Fi
Review №54

Dumas Tires is the best place in Tampa to have your car worked on. I recommend their services to all my staff and friends. They once gave my daughter a free used tire to keep her safe on the road when she couldnt afford one. Thats how much they care about their customers. Thank you Dumas Tires!

To
Review №55

Awesome and trustworthy place

Da
Review №56

I have been going here for years for tires and service. They are the most honest and professional service place I know from the front desk to the mechanics. They are timely and truly care about keeping long time customers. Highly recommend!

Da
Review №57

Came here to get new off-road tires on my jeep jk. Sometimes these big tires can be hard to balance, but the team at big tires spent a lot of time ensuring they were done properly as I am embarking on a road trip across the country. Too bad I dont live in the area to come back for repeat business. Highly recommend!

De
Review №58

Cant say enough about this customer focused business..! A classic Lutz home grown, family owned & operated establishment.. They practice the traditional we stand behind our work ethic - that has virtually disappeared for existence elsewhere.. Yes - I would highly recommend because they are worthy of your trust & ethics bound...!.

De
Review №59

We are really lucky to have this Garage, here in Lutz. Great mechanics, great guys.

Th
Review №60

Update, 9 Jan 2020: Theyre about to reopen! Very happy here in the neighbourhood. I for one have always been thrilled by Dumas Tires service.

Da
Review №61

Good friendly people. Great quick service. Only place I go for tires and repairs. PS I hope Dumas will reopen. Along with others I miss this store. They were so convenient. Has been difficult finding another store that provide the same services.

O
Review №62

Brought in my Volkswagen to get my lug nuts tightened. I will say they were very Welcoming. Everyone was friendly and helped me out as soon as I walked in the door. The whole process was smooth and stress free. THANK YOU.

Ge
Review №63

Very friendly and helpful excellent products and knowledge

Ma
Review №64

Oil changes, tires, basic repairs - this is the place. They dont try to force me to get anything I dont need. I tell them what I want done, or looked at, and they do just what I ask for a fair price. Theyre always busy so make an appointment!

Ef
Review №65

SUPER PROFESSIONAL & CARING FOR MY WHEELS. I HAVE CUSTOM WHEELS ON MY CAR AND THEY TOOK GREAT CARE NOT TO DAMAGE. DUMAS TIRE IS THE PLACE TO GO FOR NEW TIRES.

Ke
Review №66

Locally owned shop. We buy tires here because of the prices and prompt service. Also have our brake jobs and oil changes done here. Call ahead for an appointment they get busy. Friendly and helpful staff.

Go
Review №67

Feel bad that weve lost a family of Dumas that used to run this facility but I have confidence that based on my experience there today Dave and the group of guys that are there or going to carry on with the honesty that weve grown to come to expect from the old Dumas Tire Center looking forward to doing more business with Dave in the future

C
Review №68

Great local family owned and operated business with outstanding customer service, extremely fair and competitive pricing. Honest and Friendly. Highly recommended Ive been a customer with my cars and trucks throughout the years since 1989.

Ch
Review №69

My excellent mechanic recommended Dumas for my alignment.It was around $85, which is totally reasonable for a quality alignment.They have a recently calibrated laser alignment system, which means a higher accuracy and better alignment.I recommend Dumas highly for alignment work.

Eu
Review №70

Checked our tire, nothing wrong with it. Fair and efficient, reasonable prices. We always go there for tire issues.

a
Review №71

By far the best place do to business with. very sad to see this place close.best wishes.

Ke
Review №72

I have been using Dumas for 20 years or so. That pretty much says it all. It is a friendly and professional family run business with a great staff of knowledgeable, helpful and friendly people. Great service!!

em
Review №73

Great company,very good service

tr
Review №74

Located on US-41 in Lutz, Dumas Tire Pros is THE BEST place to take your car for a variety of preventative and problems with your car.I’ve had my oil changed there for the last 10 years, and they always check more than places that do nothing but oil changes. It normally takes s week to get an appointment just to have your oil changed; however, they are always available to repair your tire within a few minutes or if you need something done immediately, safety always is their first concern. I love the people at Dumas and am always satisfied with their price and their work!

Mo
Review №75

Very good service and the staff were great. Quick service and fair prices. We will return to this location.

ed
Review №76

Exceptional service and friendly customer service

Er
Review №77

Always professional, fast and reliable!

Be
Review №78

Great people! So helpful!

Mi
Review №79

Needed a tire replaced, and as a walk in was expecting to have to wait a couple hrs. Nope. In and out in half an hour. Very happy about that. Very impressed

Bo
Review №80

Dumas has always been my go-to for oil changes and tires. They are fast, efficient, friendly and very helpful in everything I need. Thank you for all the years of great service!!!!

Li
Review №81

We always get our tires here and trust them. They are very efficient, honest and reasonably priced. You get a choice of tires, not over sold.

Ke
Review №82

Good work, good prices, honest, honest, honest! These folks do much more than tires. Ive purchased tires and had mechanic work done while living in Pasco county. I now live in St. Pete and still make the drive to their shop for tires and mechanic work. Worth the trip.

ED
Review №83

I have Hot Rods,a Truck and an Suv, you cant ask for better service and fairer prices from anyone, anywhere! Fast reliable service. Support the Honest local businesses! Dumas is the place for tires,professional alignments and more, did I mention HONEST?!

Ch
Review №84

This was my second time coming here. The first I had broken threader (used for patching tires) sticking out of my tire. I brought it in while in a rush for work. They looked it over, said the tire was fine, didnt need a patch or anything and charged me nothing. The second time I came in needing new break pads, rotors, a rear caliper, and had a nail in my tire. Dropped it off around 3:30-4 (they close at 5) and they called me the next day around 8:30 a.m to let me know it was done. They were friendly, polite, and showed that they cared. I Highly recommend Dumas! And they didnt even charge me for the patch in my tire!

Em
Review №85

This place is really Tampas best kept secret! I must have been to just about every tire shop for the longest time, including dealerships telling me they cant fix Pirellis and just to buy new tires even with low mileage, these other places said they couldnt fix it and to just buy a new tire. Surprise! Dumas came through for me! I first read about them on the internet thinking something wasnt right with all the other places saying they cant fix them and just buy a new tire! These people not only fix the tire, but have extremely reasonable prices! They said I had not one, but four nails in the tire! These people really know about tires, and whether its my Pirelli tires, or any other brand, what a relief it was to find Dumas! Thank you for being there for me! Youre awesome! 😂🚗

Ra
Review №86

Wife was here to check on a tire that had a nail. Tire was checked and found out nail did not cause any damage. They did not charge her for checking. Honest people in this industry is well appreciated. They won a customer for the future, would not go any other place.

Ke
Review №87

Tire Repair. Had a Doctors Appointment. Didnt mention it. They got me in and out with little wait time. Courteous and Reliable. Professional service. Made appointment.

Ro
Review №88

My family has been a long time customer of Dumas Tire Pros. They are an excellent store for tire and light vehicle services.

fa
Review №89

There are good people and good service

An
Review №90

Awesome place and the prices cant be beat. I have a tire shop for life

Jo
Review №91

Great people. Ive been going here for years.

Al
Review №92

They have earned my trust which is why I keep retuning. Their prices are competitive and they look out for the customers bottom line consistently.

Mi
Review №93

Always outstanding service very knowledgeable you never have to take anything back twice family-owned business local what more can I say

Da
Review №94

I dropped off my sons car with an alternator light on and low battery. They wouldnt look at it until I replaced the battery, so I jumped it and took it down the street to replace the alternator. Problem fixed, same battery. Dumas wouldnt even put a charge on it and stood there watching me jump it before I drove off. This is the second time doing business with them and both times the lady at the front desk (presumably owner) was argumentative, rushed and unconcerned. As a big supporter of small business I gave them two chances. Bennys auto down the street isnt as big as them, but has always come through on customer service. Im very disappointed with Dumas and I dont think Ill be able to trust them again. I dont recommend.

Ja
Review №95

Maybe just a bad day for the miserable secretary/ front desk lady but the lady at the front desk seemed to not want my business for new brakes as soon as I walked in. When I walked in she seemed annoyed and I had to acknowledge her first! WOW! When I told her about my brakes. She let me know they were a man short and that they might not get it done today because they are soooooooo busy but maybe so I would have to wait until possibly Monday without a car but maybe they could do it. NO PROBLEM! I said ok and was going to leave it but the fact that she had no care, seemed bothered by me or just lacked the basic customer service skills you should have at any place of business made me go back in and let her know that I would like my keys back to go to another place. As she got up from her desk, annoyed again, she seemed to be glad to lose my business mumbling something under her breath. I am sure the owner would have been happy. I would have left it but the fact that she didnt care one way or another I took my business somewhere else. I simply went down the road to a corporate place( PEP Boys in Lutz read my review on this place). I always try to go to family owned businesses to help our local community but with customer service like that I will never go back to Dumas again.

La
Review №96

Excellent, best place on county for tires. Great people.

Kr
Review №97

The Best!! Prompt, courteous, really the way Dumas folks are EVERY DAY. Very kind, great people. Super service!!

No
Review №98

4 new tires, upper and lower ball joints, hub bearing - thanks for taking care of my truck. Very friendly, helpful local pros!

Al
Review №99

I came here to have my tires mounted and balanced, what I recived was scratched wheels and a car that shakes at 60 mph. This is one of the least professional places I have ever been, they have signs saying that they are not responsible for damaging wheels or tires, basically guaranteeing that they will scratch them. I honestly have no idea how places like this stay in business with this kind of work.

mi
Review №100

Most honest people Ive ever met. Great prices and quality service you can trust.

Information
63 Photos
100 Comments
4.7 Rating
  • Address:17324 N, US-41, Lutz, FL 33549, United States
  • Site:https://bigtiresandmore.com/
  • Phone:+1 813-949-8095
Categories
  • Auto glass shop
  • Auto air conditioning service
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car accessories store
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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