I cannot say enough about Dustin and his crew. He has always gone above and beyond and does everything to help his customers get the bestValue and does the best work. He is fair, honest, and professional. I wouldn’t go anywhereElse. From his front desk, Lisa, to everyone in the back I would never go anywhere else. believe me I have because I had to, and quality care is above all the rest, hands down!
I honestly can’t believe an auto shop being a wonderful experience but when it comes to Quality Care Automotive they are absolutely the best I have ever experienced when it comes to having something fixed on 2 different vehicles of mine. 1 was a starter on one vehicle and the other was a water pump on a diesel. Normally you would have to take a diesel truck to a diesel repair shop but they took this job on with no hesitation. They also quoted me a price (which I happily accepted due to the work it took to complete the job) and when it was time to pay they charged me less both times. What place will actually charge you less than the original amount quoted? They could have charged the quote and pocketed the difference. But they don’t! Will continue to going back to this place! Lisa at the front desk is always great to speak with as well!
Excellent! Professional, timely and, most importantly, no games. Our two cars (with multi-problem repairs needed) were taken care of quickly. Very comfortable with Dustin, Lisa and the entire staff and would recommend them without hesitation.
Great service, great people with a lot of knowledge. More than fair prices on parts and services. Highly recommended!
On a recommendation from my neighbor, Ruel, we brought our car here. I knew it would be a good place after hearing a tow truck driver mention how far he brought a car here. Their fees are very reasonable, they could charge more and I would still go here. This is a business with truly honest and knowlegable mechanics at very reasonable repair cost, too.
Honest. Great communication. Excellent work. Been going here for years and Ive never had a problem.
Great job. Honest.
The Name of the Buisness explains it all.
They saved us so many times. We cant thank you enough for all you do. You are honest fair and dont mess around. We appreciate you All.
Jeff and Justin and their mechanics are top notch..I highly recommend anyone who needs car work to take their car to them. High Quality work at great prices.
Very honest, reputable, and fair! Went in with a starter issue and a few other concerns, they could have easily told me it was a bad starter and charged me to replace but they told me it was just loose and tightened it up for me. They also gave me their honest opinion on my other issues and helped me save money instead of gouge me like others would. Hard to find good honest mechanics these days but QCA earned my business for life. Highly recommended!!
Amazing honest service. They treat you like family. I have been bringing my vehicles here for years. I wont hire anyone else after using their services.
These guys are so amazing! Ive been bringing mine and my kids vehicles here for years and they are the only ones I trust to take care of our vehicles. They are so honest and hardworking, every single one of them from Jeff to Tom to Stevie and of course Dustin! They have been so good to me and have always gone out of their way to take care of me and my kids vehicles even stayed late one time to finish body work on my car after an accident. I truly appreciate you guys and count on you so much! Thanks for always being so amazing to me and mine. GOD BLESS and know I am grateful for your honest, hardworking staff. 😊
Love these guys, fast experienced service.
This is the only mechanics I trust to do an alignment! Every time we have take our vehicles there the alignment job is perfect! They also sell tires at a way better rate than their local competitors! Any time somebody asks for a recommendation I say you need to go to Quality Care Auto! Weve been going there for almost 3 years at this point and they are honest and dependable! You cannot go wrong with these guys!
Nice people, great pricing. My favorite auto shop.
Always take good care of my personal and company trucks. I always recommend to friends and family!
Just had brakes done yesterday. Great people: honest and really friendly. Nice support for teachers as well! Highly recommend.
I have used Quality Care Automotive for many years. I have always gotten excellent service done in a timely manner. Many times they have diagnosed a problem and if it is a minor thing, they take care of it at no charge. Everyone is professional and will go the extra mile to ensure that you leave a satisfied customer.
I perform most of the work on my car except when work or family interfere. On those occasions Quality Care is a very good alternative. They have always been easy to deal with with honest services and competitive pricing. I recommend them to anyone who drives a car that needs service.
Always professional, competitively priced....I have trusted them with our vehicles for about 7-8 years. I recommend them to anyone needing car repairs. I can honestly say I have never had a bad experience. When they fix something, its fixed. I suggest potential used car buyers have Quality Care check the vehicle out before purchasing. 5+ stars in book!
The folks here are the most courteous, helpful, and knowledgeable automotive repair people I’ve ever encountered. I’ve used their services twice now and from the time I called until the time I picked up my vehicle, I felt like they were really concerned with me and my vehicle. I never felt the cold shoulder I get from my dealership . Going forward I will use them instead of my dealership .
We have been taking our vehicles to Quality Care for at least 10 years. They provide trustworthy service at the best price around. Extremely nice and helpful, if you need automotive service give them a try, you will be very happy you did.
I guess their business is so good that they dont want anymore. I called to make an appointment, no one answered the phone. I left a message and no one ever called me back. That was a week ago. Doesnt seem like customer service is their strong point. It worked out well for me though because I found another great local mechanic to support.
They have a new secretary, she is very rude and has no customer service skills. They have a fair price, but dealing with that girl is not worth the price. I won’t be going back there anymore. The guy who used to be the secretary was much better.
Honest and wellPriced.
Sorry, you told me that my head gasket might be blown.I took it to the dealer and there was nothing wrong with it when I took it to the dealer.This is the second time where you have misdiagnosed my car so I’m out of $100 because of your mistake.The tech was not even sure what the problem really was but made it sound like that it was serious and that I either needed to “Order a part” or have the head gasket sealed according to his “Diagnostics tests” this place use to be good I don’t know why the lack of knowledge has gone down hill.
I have been going there for years excellent service and amazing people that work there
No other shop comes close to the quality, cost or honesty compared to Quality Care Automotive. Jeff, Tom and Dustin treat the customer like they are family. And Stevie, the newest addition to the team, is nothing short of amazing. Great job all of you - thanks for taking such good care of my vehicles!!
Local, friendly, reliable, excellent work that is completed in a timely manner. We never have to wonder if weve made the right decision on choosing them for our vehicle needs. Thanks!
I have been using this shop since I moved to LOL 14 years ago. Jeff, Tom, Dustin (and previously - Felix) are the best team around. They are extremely honest, helpful and knowledgeable. I wouldnt take any of my vehicles anywhere else.To the prior reviewer who never heard back from a message left - I can tell you from years of experience - that is an anomaly - they are very prompt in getting back if for some reason they cannot answer the call immediately.
These guys are honest mechanics! I would highly recommend. I had an issue with intermittent starting but no codes showing. They could have told me that the problem was some big, expensive issue. Instead, they changed out a simple fuse and said to try it and see if that solves the problem. I really appreciate that they went after the simplest and least expensive possibility first.
Most honest place around!! Best techs and best customer service!! Take your vehicle to them first!!
WOW!!! We brought our Dodge here for a tire replacement because we saw they had Kuhmo tires and had good reviews. I called a few other places, and while they were not the very least expensive, although up to $300 less than others, they were the most accommodating of my demanding and busy schedule.I travel all over FL for my job, and I desperately needed an alignment as my last one shakes my steering column so bad it thinks Im running or biking on a smart watch.I got both the alignment and the outstanding, quiet, good road wear, excellent on dry and rainy roads Ive been looking for. My alignment is so perfect that between that and the tires I literally have to constantly set my cruise because of the smooth, silent, perfect handling of my Journey.
Great work and customer service.This guys knows what they are doing they are honest and affordable. Quick turn around in my car less that 5 hrs from beginning to end.
My wife and I have used Quality Care since 2003 for car service. The service has been excellent over the years without any complaints. The staff is courteous and knowledgeable and we have been completely satisfied with their service. We highly recommend them!
Always professional & fair.
After having the worst experience with the tow company, Quality Care Automotive Center was finally able to work on my car. They were very fast, efficient and couldnt have been nicer. After having such a hellish time with the tow company misplacing the key to my car and the problem with my car being the dealerships fault it was so nice to have someone treat like a human being and with respect. I recommend everyone to Quality Care. I always have a good experience with them.
These guys are FANTASTIC! As a female that knows very little about vehicles I always feel vulnerable of the ability to be taken advantage of; however, these guys are very honest and go out of their way to accommodate me. The manager Jeff is just awesome! He takes his time to address any questions or concerns that I have and often times takes my vehicle as a walk in for oil changes, even when they are very busy. Thank you so much guys for all you do. I appreciate and am ever grateful that I have found a truly honest mechanic. I will refer this company to everyone I know and realize your hard work and honesty does not go unnoticed or unappreciated.
I have been using Quality Care for many years and I am still impressed with their quality of service, cleanliness of their facility and professionalism of the staff. I will continue to be a loyal customer.
Incorrectly diagnosed my car and wanted to charge me thousands for a repair that only cost a few hundred. Do not recommend.
I thoroughly enjoyed my experience here. Tracy was on point with the scheduling and the length of time required for my service. Tracy and the technicians kept me updated, and were willing to answer any questions I had during the service process. Its a NAPA shop folks! Just as good as OEM, but a bit less out of pocket. Save yourself the aggravation of franchise shops and feel like a real person by getting your service here! Found my home away from home for my truck... Great to have had an awesome first experience with you guys.Update: Jeff and his team have always been helpful, and very polite. Jeff has seen several of my familys cars through, and Im very satisfied with his work. Ive had work performed by other shops, and it doesnt quite compare. I appreciate their time and feel I have received exceptional service at a fair price. I do not hesitate seeking their assistance with any issues Im not willing to tackle myself.
This place is an old school car repair shop. The door to the back is open so you can hear the mechanics dropping F-bombs and smell their ciggarette smoke. The phone up front is ringing off the hook. The gal that sits at the desk is on the ball and knows whats going on but when she steps away it gets a little interesting.They get you in and out in a fairly good amount of time. Their prices are fair and the work is good. Also they definitely know what theyre doing as far as repair and maintenance.If you need a polished shop with a name brand over the door and squeaky clean mechanics, you probably dont want to pull your car in here. If you dont care what your grease monkey looks like and you dont mind a little shop talk then I recommend this joint.
I should have written this review months ago, but my brother and I have both taken our cars into for work. The staff were quick with the work and were honest with us. Its nice to be able to trust an automotive place.
Great work as always and respectful of my time. Quality Care has been keeping all my vehicles going for years.
Ive been using Quality Care for many years and have always been completely satisfied with their service. They are professional, friendly and honest.
Needed a battery. Stopped there to see if my battery was going bad. They were able to order the size I used and installed it . I will go there for additional work when needed. Great Service
Quick, informative, friendly and efficient. Bonus, my todlers love going there because there is a corner they can sit in and color,for the most part, quietly. Overall experience is great.
They did a great job. There was one small issue (back breaks began making a lot of noise when coming to a stop) after they completed replacing the front hub assemblies in my car and some other maintenance items. I took it in and they ended up replacing both back drum breaks for free since the issue began after they conducted a rear break inspection. I dont fault anyone for a small issue arising like the break noise and they did a stellar job addressing my concerns and doing the right thing. Highly recommend them to anyone looking for automotive repair.
These guys are honest and hard working. Ive been using them for years and always have good experiences with them.
These guys are great, however currently have not figured out what the problem is on my car. Even though I was told that it was fixed, it is not and still doing the same thing, stranding me.
This is my goto mechanic, good prices, amazing customer service, honest and trustworthy service. Dustin is a great guy, who will take care of your vehicle. Would reccomend to anyone.
I moved to Land O Lakes 4 years ago and was referred here by a friend. They have taken excellent care of me and my vehicles (Acura TL and Nissan Murano). They are very communicative and diligent with issues. I never feel like they are trying to sell me things I dont need, and they are honest about what issues need to be addressed immediately versus what can wait. I have first hand experience that they stand behind their work. I would highly recommend Dustin and the whole crew at Quality Care Automotive!
Highly recommend
Affordable, professional service every time at Quality Care. Keep up the great work!
I have used Quality Care Automotive for years and have always found them proficient, friendly, prompt and accommodating. No complaints
Were going to charge us $3700 and try to replace the entire engine. 😣 Took it to another place and changed catalytic converter for $650 and fixed the issue.
Honest, fair and quick. Never had problems with them. Would recommend them to anyone.
The maintenance and repair work done on my Lexus has been excellent, and ata very reasonable price. The staff is friendly and accommodating.
This place is friendly and gives real good service.Prices are reasonable and have never had a problem with any repair they have done,I would highly recommend this place to anyone who has car problems....
I had car trouble on my way to work. I managed to get it to them around noon. They checked it out, found the problem, ordered the part and had it fixed before closing time. Its very difficult for me to be without my van because I can only drive with handcontrols. they had it back to me the same day, price was reasonble. Always friendly, having your car fixed is never cheap but they have always been honest and reasonable.
Called for emergency fix and they hooked us up quickly.
The most honest car repair shop out there.
Excellent customer service and the prices are fair.
My car was already a little dirty but the mechanics that pushed it into their garage cared less about scratching my bumper all up. All the grime and oil they left with those fresh scratches were extremely obvious. Since I dont have full coverage on auto insurance, Im at a loss with damage done to my car. Its not even worth the hassle of taking them to small claims court and wasting my time. Sure they replaced my fuel pump and my car runs better. They didnt bother to put the part they replaced in my trunk that I requested. So I could verify that they actually replaced it. You would think a place that charges a $70 diagnostic (free from Auto Zone) from reading the check engine light, would also reset the check engine light that came on in the first place after replacing your part....um nope. I would of overlooked all of this if they hadnt scratched my bumper all over and wiped the grime and oil off from pushing it in.
Great
Trustworthy and great customer service!