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Willow Bend Automotive
23124 FL-54, Lutz, FL 33549, United States
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Willow Bend Automotive
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Jo
Review №1

I have been taking my car and my wife’s car to willow bend for all my auto repairs for the past year now. The price is reasonable, service is excellent, and the waiting area is always super clean and nice. I would definitely recommend this repair shop for any of your auto repairs if you are in the land o lakes and Wesley chapel area.

Da
Review №2

Larry was great. I had a laundry list of items that needed attention on my older (1985) vehicle. He worked through them and kept me in touch step by step. In the end, he was able to address all but one item. Very helpful and I would recommend Willow Bend Automotive to anyone. Thank you!

Se
Review №3

Everyone is so nice! Great customer service :) This location has the best prices and they do incredible work! Half price of what you would pay at a dealership. I will be returning for future car emergencies!

Jo
Review №4

I have an older pickup truck with high miles that I’ve never really driven a long distance. I drove 1800 miles in a two day stretch and noticed the next day the oil was leaking. I took it into the shop to have it looked at and got a fair and honest evaluation of what was causing the problem. Great service, highly recommend them to anyone who is in town or anyone out of town.

Sh
Review №5

Took my sons car to diagnose a problem that no one else could figure out. Most shops would just randomly suggest a repair but Larry was honest and told me nothing was wrong with the car. He took the time to check the car multiple times to make sure it was in good working condition. Hard to find an honest mechanic these days. Linda that runs the office was so friendly and professional. Our experience with this auto repair shop was amazing! Will recommend to everyone!

Cr
Review №6

New to Land O Lakes area and needed a diagnosis of electrical system. Very quick service, honest. Will be my new local Auto shop!

Ri
Review №7

I asked for an evaluation of my 04 Expedition regarding lack of power related to the engine. Unfortunately, the work needed was a greater cost than the value of the vehicle.I appreciate the honest feedback. This repair shop puts the customer’s interest where it should be.

Na
Review №8

I had a check engine light and I scheduled an appt online. The receptionist in the front Linda asked how she could help me. I told her I had an appt and she said okay. She checked and said she could not find me. I explained to her I made the appt through their site and she made a face. She continued to say did you speak to someone here, I told her no I made the appt online. She asked for my car information and I proceeded to her the information, then she said sorry I cant understand you, I have mask deficiency. I was stunned to hear that because I wear a mask because Im pregnant. I didnt know what to say and left. I then got a call from Larry who checked my car, he explained my car needed a purge valve and it would be 376. I asked if I could look for the part myself to save money and he agreed. After researching I could not find the part due to it being discontinued. I called the store and Linda picked up and I asked her if she tell Larry that I will pick up my car instead. Linda then told me she was sorry for the way she acted, she was not having a good morning. I told her I appreciate her apology. While I appreciate the apology, it does not give her the right to treat customers bad because she is not having a good day.

Li
Review №9

I am so happy that my neighborhood blog neighbors highly recommended this company to me. They were friendly, welcoming, and even though they were backed up with clients, checked out my car to make sure that there were no safety issues until I could get it in for repair. They went above and beyond my expectations and will definitely be my “go to” for all auto repairs in the future!

Ji
Review №10

Worked with Donnie to rebuild my 1975 MGB over a couple month period. He was great, kept me informed on what was going on and his crew did a great literall rebuild the suspension, brakes, steering, and engine. I now have my dream car that is dependable. Quite a deal from this company to accomplish this.

Na
Review №11

Love this place. I dropped my car off and a short while later I got a call detailing the repairs my car needed, including the exact amount of padding left on my brakes. The price was very fair and the service was excellent.

La
Review №12

My husband had a great experience with Willow Bend. He had them replace the starter but the problem ended up being with spillage from battery acid. They figured out the problem and fixed it free of charge. We were happy to find an honest mechanic since at the time we had just moved from NY. Recently when my brakes gave out on my Jeep Patriot, I knew the smartest thing I could do was take it to Willow Bend. They figured out the problem and fixed it for a very fair price that same day! Larry was great and I am relieved to have found an honest and skilled mechanic. I highly recommend.

Ka
Review №13

Went here for an oil change and will return! The whole staff is very professional and kind. Job was finished quickly and well done.

M.
Review №14

I highly recommend Willow Bend Automotive! They are amazing people who care for their customers! They went over my whole car and made it very happy! I will definitely continue to use them as my go to car team!!

ab
Review №15

Fast and reliable service with good prices. I highly recommend Willow Bend Automotive.

Ju
Review №16

Professional and good prices. Even though they were booked up for the week they were able to squeeze me in as long as I was able to leave my vehicle there. Will definitely use them again. Larry and Linda are a class act.

St
Review №17

Myself and Parents been going to Willow Bend Auto since 2006 when it used to be owned by Bob and Cindy. I’m pleased to say that I was and still am treated there like family even with Donnie the new owner. Donnie way to go with your customers and your workers. You and your workers have shown to me and family that there is good and honest car mechanics like yourself and staff. Thank you Donnie, Linda, Larry and staff, you earned the 5 star rating. Steve A.

ma
Review №18

Linda and Larry are great to work with. Theyre responsive and will tell you if they are backed up and that service cant be done that day. I appreciate the honesty versus promising something they know probably wont happen. Weve had good experiences and quality work done at Willow Bend Automotive.

Li
Review №19

Linda was so friendly and helpful in helping me set up an appointment. When I got there she greeted my with a smile and checked me in.They were quick in doing my oil change and getting me on the road again.Willow Bend Automotive will be where I will be going for ALL my SUVS needs!!!I highly recommend them!!!

Ni
Review №20

I’ve had an excellent experience with Willow Bend Automotive. Personally, I need to feel confident about the honesty and quality of work from an auto care shop. Willow Bend provided that to me. From the receptionist, to the technician, and to the owner, they all provide an honest and professional service. I feel like I can trust them - and that’s important to me.

Ca
Review №21

Linda was very welcoming and professional. They have a nice, comfortable waiting room with coffee and water. Great service. I will definitely return.

To
Review №22

Willow Bend has been great to us. When we take my daughters car in for service, they lets us know exactly what needs to be done and charges the best prices around. Will happily recommend them to anyone. Donny and his staff are great people.

Re
Review №23

Our vehicles rear tire needed a patch quickly and I was able to be scheduled and seen promptly. The price was excellent and I was back on the road in less than 30 minutes. I waited onsite as I had no other option. Linda was super friendly and the lobby was clean and comfortable. They even have rolling tables for folks like me that come with laptops to work while waiting. I will look forward to scheduling future services here.

Ru
Review №24

This place is phenomenal! I highly recommend. I brought my Jeep TJ with several issues... Linda at the front office was nice, kept it real, and was to the point. Larry, who handled my mechanical work made it easy for me to understand. He provided honest work reasonably priced and set clear expectations. Even with me throwing in a few curve balls at the last minute. I will definitely be back for some other work I would like done. Great Shop!

Ra
Review №25

Ive only been there once, so still tentative. The first visit fixed a problem, and the car has several, prices are on the high side as are most mechanics. They appear competent and honest. Which is worth a little extra cost. A steering pump and high-pressure hose plus diagnostics cost $600. But the problem is fixed. I need a couple more experiences before I can call them my auto repair place.

Ha
Review №26

I only trust Willow Bend to take care of my car. Everyone is very professional and I have never felt like I was being sold more than what I needed like other big companies do. I’ve been coming here for years, and they have showed me every time that they are the most reliable car service business.

Am
Review №27

I love this place, I never feel like I’m paying too much for a service. I’ve called around and they are very well priced. Beyond that, they’ve always been kind, professional and reasonably non-judgemental when I forget to get my service done on time. I’ve used them for 4 years since I moved into the area and will continue to use them for all my car maintenance needs as long as I live here. If I have questions they answer them, they are quick and efficient and everything I could want in a mechanic. I’m always confident my car is in good hands with them.

Sa
Review №28

Linda and Larry are the best. I totally trust them with my car. They never try to sell me anything I don’t need unlike the dealership. I know that I can depend on them. I highly recommend Willow Bend Auto.

Co
Review №29

Excellent customer experience with the employees in the office, both front desk and office behind counter. Fast service and very informative in providing the right service needed for my car. I would recommend them.

Sk
Review №30

Been going to Willow Bend for 20+ years. Great people, great service and honest.

Mi
Review №31

I always take my car to willow bend automotive. There service staff is great. Their fees are reasonable and Linda in the office is a pleasure.

Ni
Review №32

This company is amazing! Called around to get my daughters car in and it completely stopped running. They got the car in fast kept me up to date on what was going on and always answered all my questions I had. They even knew my name just by the number calling in. Very friendly and very reasonable in pricing! I have not had to have a mechanic since moving here and you never know if some place will up charge you or add extra things in that you dont need and that can be scary. But this company is nothing like that!! If you are looking for a place to take your vehicle look no further!! They are wonderful!

ki
Review №33

Everyone was so nice and accommodating they did a fabulous job quick and efficient and at a reasonable cost without over charging and lying about unnecessary problems with my car. I definitely will use Willow Bend Automotive again and recommend this business to family and friends. You cant go wrong with this honest and reliable place for all your car needs

Ro
Review №34

Excellent customer service (Linda was great) and quickly and accurately diagnosed and fixed my tire…thanks for fitting me in to your busy schedule with little warning!

Li
Review №35

The service is wonderful. They always see me on time. Their work is exceptional. Have been using them for a long time and I will continue to use them !

Co
Review №36

Willow Bend is absolutely fabulous. Weve brought multiple different vehicles in over the years and its wonderful to have a place that you can TRUST 100%!!

Ke
Review №37

We have taken multiple cars here, they don’t overcharge or get you for unnecessary services

Je
Review №38

Called and let them know car wasn’t turning over had the car towed in they were so friendly from the one answering the phone to the mechanic calling back and car is running great!!!!Thank you ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Kr
Review №39

My heat shield started coming off while I was on the highway and was dragging on the ground I got off the high way I was over an hour away from home after asking 2 other places to please help and I was turned away I found them I was in and out in less than 30 min and everyone was so nice . Thank you for being the only ones to help me that day I appreciate it!!! I deff would recommend this place to anyone!

St
Review №40

I have used Willow Bend Automotive for all my servicing needs for years now. Every time i have a problem, situation, or question about my vehicle, they provide prompt and honest service. I am always confident when i go there that i am dealing with cordial and qualifed people. It lessens the stress in situations that could otherwise be overwhelming

ro
Review №41

My check engine light is intermittent. When tested the light was not on but Donnie the owner told me if it comes on call and bring it in immediately so they can test it again for free. My tires needed rotating and it was half the price of my dealer.

Sh
Review №42

Our whole family goes here! Friendly, straight forward service. No “beating around the bush” or “getting played.” I also really like how they make getting service easy - you can sit and wait or drop off, I feel more secure dropping off my car here than other places. And if you’re a super tired mom, Linda always has coffee ready for you inside the waiting room 😂

an
Review №43

Great service even when you throw them a curve ball and bring in a different car!!!

Bi
Review №44

Professional staff. Bill was as quoted. Much more reasonable price than dealership.

Ri
Review №45

Top quality service at great prices. We have used Willow Bend Auto for years and would recommend them strongly

Ab
Review №46

Linda is such a sweet heart. I work at the Pizza Hut next door as a delivery driver and my tire was bubbling and she was so kind helping me out! I’m 18 and cars can be very confusing, and a lot of car places overcharge since I am so young and don’t know any better. They were honest and very quick to help me!

Je
Review №47

Linda always cheerful. Mechanics personable and informative. Recommend this auto service.

Li
Review №48

I love this shop. So refreshing for quality and honest work. I will be back soon. Thank you for making my 2004 truck run great again!

Ro
Review №49

This was my first time at Willow Bend. My daughter has used them and told me how professional and honest they were so I thought I would try them. First thing is that an oil change for synthetic blend is way less expensive then any other business in the Tampa Bay Area. They checked my suspension completely and found nothing wrong and charged nothing. This is the only place I will take my Ford Explorer for work to be done.

Ke
Review №50

I always go to willowbend i love the people there and I also tell my friends to go there!! Highly recommended

Ch
Review №51

A+++ they were awesome! I was from out of town and they took care of me with all around great service best place I’ve ever been highly recommend

3
Review №52

As always Willow Bend got me in even tho- super busy and helped us with our tire troubles! Always with happy faces and great service!! Appreciate it!!

Sy
Review №53

Amazing customer service, quality work and they did all the work on my Acura TSX for significantly cheaper than the shop that identified all the issues and gave me an estimate that exceeded the value of the car itself. I get to keep my favorite car (first real car purchase after college) for the years to come. Thank you, Larry and the Willow Bend team. Keep up the great work!

Sk
Review №54

Always do a great job. Honest, great service and professional. Have been going to Willow Bend for 15+ years. They work on all three of vehicles including most warranty repairs.

Sh
Review №55

Best auto mechanic I have ever used. Fair pricing and the friendliest service. Couldnt be better.

Ri
Review №56

Awsome people I’m excited with my new mechanic shop it’s not easy to find a good and honest mechanic love this place they fast, great and good pricing!! a new customer here!!!Thank You so much!!!!

Je
Review №57

Excellent service and reasonable prices. Always take good care of us and our vehicles.

Vi
Review №58

This place is great, the staff is very friendly and professional. I have been taking my kids cars here over the years. This week they patched 2 tires on my truck. They had me out of there in about 45 minutes. I am going to continue to visit this place for maintenance and repairs.

da
Review №59

Great staff great service and affordable. I come here for all my auto repair needs

Pa
Review №60

There is no one I trust more than Willowbend Auto. They are honest and dependable.

Ch
Review №61

Willow Bend Automotive does great work and stands behind it! Just as important, they do not “recommend” repairs that are not needed.

Ro
Review №62

We use this shop often and they are always the best. Fair, quick and professional.

As
Review №63

Willow Bend has always treated me well. Its incredibly difficult to find an auto mechanic these days who will communicate with you honestly and set realistic expectations regarding time and cost, but Larry and Linda make a great team there and I plan on returning for any future needs.

Ja
Review №64

This will be our “new” auto shop from now on. Honest, friendly and the repair was done quickly!

Sh
Review №65

Best automotive repair facility around.

Li
Review №66

If you are looking for a trustworthy and HONEST auto repair shop, this is the place! We have taken our cars here several times and are always so thankful we did. During our most recent visit we suspected the water line needed to be replaced among a few other things and Willow Bend did as well, but once they started working on the car they realized the water line was fine and the repair that was needed for that issue was something very minor. Larry called me once the work was completed and told me they were able to save us $350 by not needing to replace the water line since it was perfectly fine and the leak was coming from something else. They could have replaced it or even charged us without us knowing there wasnt a problem but thats the difference between Willow Bend Automotive and other auto repair shops, they didnt, and thats why we will continue to come here for all of our auto repair needs. There is a reason why they are rated so high, they are wonderful, honest people and you cant help but share the great experience you have at this place!

Cr
Review №67

The folks at Willow Bend automotive are awesome. They do great work and charge extremely fair prices. Completely reliable and trustworthy. In fact, I moved further away from their shop about a year and a half ago, but I continue to come back to them for all my automotive repairs because theyve been so great. Highly, highly recommend.

To
Review №68

I have been going here,for years,they have always preform the needed services that were needed. The price and quality are excellent.

Gl
Review №69

Needed the A/C recharged in my 1999 Ford Explorer. They did a awesome job, and the A/C is nice and cold again.

Ju
Review №70

Larry and Linda are fantastic to deal with. The staff is extremely professional, honest, and always fair with the price.

Ir
Review №71

Great service, very professional and quick.

La
Review №72

Terrific and professional service- my go to place for my synthetic oil changes on my Forrester

Ru
Review №73

Very pleasant experience. Kind and genuine so glad I found a local automotive service garage. Im new to the area and tired of doing my own work, rather be golfing. They are my new shop.

Le
Review №74

Linda, the receptionist is so personable! She answers all of your questions to the best of her ability and is very knowledgeable. Larry, the lead mechanic will be straightforward but not be rude about it or badger you like other places do. They are very professional and fast with everything they do! If you haven’t taken your car there, you definitely should!

Tr
Review №75

I always have a great experience at Willow Bend Automative. They are positive, efficient and dependable!!

An
Review №76

Always top notch service at Willowbend Auto. Priced reasonable, timely, and professional service.

Pa
Review №77

Friendly, professional, quality and honest which leads to affordability. Old school family owned they care business that you can trust. Hard to find these days!

Mi
Review №78

I have always had nothing but good experiences with Willow Bend Automotive. They are very professional, prompt to return calls, and they do great work. Any issues are always addressed quickly and they have honest and fair pricing for the work they do. I would highly recommend this shop to anyone.

Ro
Review №79

They do a thorough job.

ha
Review №80

Our whole family has been using Willow Bend Automotive for as long as I can remember. They always provide great fast and friendly service

Jo
Review №81

Well what can I say about the people at Willlow bend auto all I can say is Larry is the man he communicate to very very well about every little thing he has to do n need to do I haven’t ran into any problem with them they been very very gd to me n all three of my vehicle He the only mechanic I trust to fix any problem I have he always very honest with me about everything he need and have to do to get it back on the road safe willow bend auto have my services for life as long is Larry is there because he the man I will follow him were ever he goes just like my barber 😁

Pa
Review №82

Checked out my engine and exhaust system because I was concerned about it needing service. Gave me a detailed report of all the checks that were made and assurance that everything was in working order.

ta
Review №83

Great service and good work. Had a little hiccup with a particular part (not their fault) but they did everything they could to remedy the issue as quickly as possible. Thanks, WBA!

An
Review №84

Have been there a few times. They seem to be very busy, but squeeze me in 😁. They do what they are supposed to do.

An
Review №85

Larry and his team do an excellent job from the front office to the garage. Always helpful with information that helps make the decision making process easier. Great work ethic and delivered on his promises. Check them out.You will be pleased. #supportlocalbusinesses.

Da
Review №86

Oil change service was great as always 😃

Ha
Review №87

Family experience these guys r great.

Ju
Review №88

Great service, great response time. I will definitely be back!

De
Review №89

Great service. Outstanding customer service.

Ma
Review №90

This place is amazing. It’s like bringing your car to family. Honest, reliable and reasonably priced!

Jo
Review №91

I have been going to Willowbend Automotive for years. I trust them with my car!!

Co
Review №92

Very quick diagnostics and fix on my car A/C. Reasonable price.

ki
Review №93

Always excellent customer service. Have been a customer for years.

To
Review №94

This is one of the best auto repair shops I’ve been to! The staff are professional and friendly. I spoke to Larry who was very kind and helpful. He fixed a major issue on my car quickly and didn’t over charge me for any services. I highly recommend coming here

Ai
Review №95

I was referred to Willow Bend Automotive by 3 different people on Facebook when I had to find a new mechanic to work on my 05 PT Cruiser Convertible. My former mechanic worked on it once and said never again. Willow Bend was able to get me in right away and went over the car with a fine toothed comb. What I was told by AAA was a bad starter and possibly an alternator turned out to only be a negative battery cable! WBA could have fleeced me, but they didnt! They are honest and treat you like youre their best friend. I immediately brought my Chevy Blazer in for repairs and my mom brought her beloved Dreamcruiser in the same day. We are happy with the work, the prices and above all, the customer service! GOOD JOB!

Ma
Review №96

Have gone here for minimal replacement to ultimate repair for over the last decade! Worth every time!

Ga
Review №97

We got home from an oil change and tire rotation and Willow Bend called to say they forgot to put the sticker from the oil change in the window. They said if we dropped by they would print it for us. I got the future miles and wrote it down. Not many would call you after and let you know. Thanks, Willow Bend Automotive!

Ry
Review №98

I visited for a fairly comprehensive checkup and repairs on my car. The prices were amazing and they worked with me letting me choose which repairs I wanted to do without trying to pressure me. Very respectable location and I will be returning for my repairs in the future!

Sh
Review №99

1st time at this shop and I will definitely return. Electrical problem was diagnosed and repaired. Staff was friendly and professional.

Lo
Review №100

Always friendly, prices good. I trust them.

Information
21 Photos
100 Comments
4.8 Rating
  • Address:23124 FL-54, Lutz, FL 33549, United States
  • Site:http://willowbendautomotive.com/
  • Phone:+1 813-949-1111
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Brake shop
  • Mechanic
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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