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StoneMark Granite and Quartz Countertops
989 Logan St, Louisville, KY 40204, United States
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StoneMark Granite and Quartz Countertops
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Co
Review №1

The bright spot of a difficult renovation. Three professional installers, very friendly and careful with my house and the countertops. They helped me figure out the hole configuration and did a first rate job matching the pieces and carefully installing around my new range. Very happy!

Ka
Review №2

We had a wonderful experience with StoneMark! They were always very accessible and communicative which I think is a very important quality in a contractor! I would definitely work with them again and absolutely recommend them to a friend or family member!

P
Review №3

Excellent quartz countertops, reasonable price and good customer service. We highly recommend StoneMark.

Kr
Review №4

Measurements, taken by Jamie, were quickly scheduled, talked us through preparation and the best leveling options.Megan, in the office, was excellent as well answering questions and the preparation of installation was detailed.Jeremy, Ian, and Connor were fantastic during installation. Easy to speak with and ensuring my happiness with the counters as they were being installed.Thank you to the crew at StoneMark!I would definitely recommend you.

Mi
Review №5

Excellent customer service and installation! Would highly recommend!

Ga
Review №6

The technicians arrived when they said they would, introduced themselves, let me know what to expect and installed the countertops. They look beautiful. They were very thorough and conscientious. I would definitely use StoneMark again!!

An
Review №7

The service and professionalism of Stonemark made it a easy purchase and installation of my quartz countertops. This was our second time dealing with them and this was easier than the first time.

Di
Review №8

Amazingly fast installation! Very friendly crew. Would recommend 10/10

Br
Review №9

Incredible work. Professional installers were able to accommodate any issues with long-term solutions. Everything from start to finish exceeded the highest standard and expectation.

Ma
Review №10

StoneMark is the best in business! Love working with them!Call and ask for Cassie. She took care of our project even catering to our near impossible requests! She & Kyle made it happen even better than we could have expected.

Er
Review №11

StoneMark is fantastic! They were called in to complete our stone counters after the job was botched by another company. StoneMark was on time and excellent in everything they did. Very professional. Our counters look GREAT!!

Ma
Review №12

Very good experience, from start to finish, from knowledgeable sales staff (Cassie) to scheduling to the installers. Beautiful, professional job on our quartz countertop!

Vi
Review №13

It has been a great experience, smooth and professional process from start to finish. Office manager keeps us well informed about all the details of the installation and timeline.

Ja
Review №14

Everyone at StoneMark was courteous and professional. Any appointments made, either us going to them or them coming to our home, were kept on time. The installers are skilled; they obviously know their job. I have only good things to say about StoneMark and the people weve met there. They have made multiple trips to our place, without complaint, through no fault of their own. I highly recommend them.

ch
Review №15

They were always available for questions and helped make the process easy!

Di
Review №16

Everything from ordering, measuring, answering questions and staying on top of the progress of replacement countertops was done in a professional, helpful way, and we are very pleased with the finished work

Ro
Review №17

We were very pleased with the installation. I was completed quickly and fit perfectly.

Li
Review №18

Stone Mark installed a new bath vanity for me. The process went very smoothly and the guys were in and out in no time. Love my new vanity top and would highly recommend them for your next stone job.

Ja
Review №19

Overall great experience. Communication was spot on and all dates were followed. Would recommend this company to anyone.

St
Review №20

Great selection of granite and quartz countertops. Very knowledgeable staff.

Ma
Review №21

We are extremely pleased with the quality of the granite and the workmanship. StoneMark is very easy to work with throughout the entire process.

Ja
Review №22

The installation went well but our granite countertop has two marks on it. I did not notice the marks until after the installers had left..I took pictures of the marks.

De
Review №23

Very professional and knowledgeable about the task. Answered all questions and made sure I understood how to take care of the product. Excellent customer service.

Ro
Review №24

My new countertop from StoneMark is absolutely everything I expected, and the install team was very professional and took great care during the installation.

Ab
Review №25

Quick installment and was pretty happy to get new countertops. I was on a conference call right before they left so we couldn’t go over the workmanship or other things I would have had questions about. After letting them know of my dissatisfaction, they called and scheduled to come back the next day. They walked me through some things and addressed my questions. Very happy with their work and their commitment to customer satisfaction. Would use again.

Ma
Review №26

StoneMark was wonderful, helpful and knowledgeable from the day I first walked in the showroom to the installation of my granite kitchen counter top. They did a beautiful job for a reasonable price. I am getting lots of compliments!

Br
Review №27

StoneMarks installation team was very professional, and efficient. We are extremely pleased with the new look. I completely changed the feel of our kitchen. We would highly recommend them to anyone.

Ka
Review №28

StoneMark was great to work with and they had a great selection of stone to choose from. The guy that came to measure and the installers were timely, polite and wore their mask at all times! Would definitely recommend StoneMark!

Ji
Review №29

Stonemark was the most reasonably priced granite yard that I was able to locate when I was remodeling my house. Their prices were fair along with a quick turnaround on install. Their staff was friendly and helpful and I will use them for future stone needs.

Ca
Review №30

Excellent quality and service. Dani was a pleasure to work with! Installation went smooth - I think the UK offensive line carried in the stone and they were all nice and I couldn’t be happier with my countertops! Highly recommended. Will be back. Thanks!

Ho
Review №31

Once you get past the receptionist it was a+service

Ta
Review №32

Mollie called us to set up our template visit and possible install date. She was very helpful answering all our questions. Sam came first to measure for our granite. Very nice Knowledgeable about all my questions. We actually visited their site to look at the granite we chose. Meghan helped us there. She talked to us about the choices we had picked and took us out to see the granite. Was a fun thing to do. She was helpful with helping us understand our options. Very nice. Then Jeremy and Paul came to install our granite. Again, both were very nice. Took care of everything. Patient with my questions. Patient with me watching everything even though I tried to stay out of the kitchen. It was too interesting not to observe. . I appreciate the way they both were. Thank you StoneMark for employing and training people who want to help!

Ty
Review №33

Stone Mark was incredible! We had some stunning countertops installed in our new build house in Prospect, they turned out beautiful. Like any new build there are always some hiccups; Jeremy our sales person at Stone Mark went above and beyond to make sure we were taken care of, got exactly the part of the slab we wanted for each room, and pushed to get it all done before our closing! Thank you Jeremy and your staff at Stone Mark for a great experience and job well done! We will be back for our basement in the future.

S
Review №34

We just remodeled our kitchen and Stonemark installed beautiful quartz counters for us. The staff who handled scheduling was responsive. The gentleman who measured was great to work with. The installers were professional and knew what they were doing. We had a weird colored spot on the side, but they hustled and came and fixed it. My counters are PERFECT. I am a happy customer.

Da
Review №35

On time and the stone looks great

Mo
Review №36

We love our new Counter tops and the guys who installed them did a great job

Er
Review №37

Friendly knowledgeable staff! Very good communication about my project, fast to set dates for template and install. Pricing was competitive and selection was amazing!

Br
Review №38

Very friendly, polite and arrived right on time! They were super helpful and attentive every step of the way. Not to mention my kitchen looks even more gorgeous than I imagined! Very pleased.

Bo
Review №39

Servce =A+, Product =A+, Installation =A+, Cost =A.Cassie was awesome! She was knowledgeable, quick to follow-up on any questions, and able to shift direction to help put customers in the best position.Guys came to measure and set exact expectations.Work was done very well and installation was quick.

Ra
Review №40

StoneMark did a BEAUTIFUL job with my counters. Tammy took me through the process and was helpful, welcoming, and accommodating – she made me feel at ease with such a large decision. They had a wide-ranging selection and I dared to go with something far more unique than originally intended... Im so glad I did, because my kitchen is STUNNING and the counters are a statement piece. The install was prompt and the entire process professional. Highly recommend.

Ma
Review №41

Great service. Came on time and I love my countertop and sink.!!

St
Review №42

Very professional and didn’t mind answering my questions.

Ti
Review №43

Theyre turn around time was quick, 1 week from template. They were careful not to damage my new cabinets and they cleaned up before they left. I highly recommend them.

Ch
Review №44

Everyone was so helpful, we love our new countertops.

Er
Review №45

From beginning to the end, the guys that measured to installation were very professional and efficient in their work. I couldn’t have been happier with my new vanity!

Ma
Review №46

Professional installation and excellent product! Couldn’t be happier! Thanks again Stonemark!

mi
Review №47

Very professional and fast. The 2 young men (installers) very personable and professional, answered any ques I had. Highly recommend

Y
Review №48

Loved the selection and the willingness of sales rep, Cassie, to help me with different and affordable options.

RI
Review №49

This place is the one to go for counter tops. I was lucky to have gone to the big stores and gotten bids and then happened to chance upon Stone Mark. Went there and got the shock of my life when the price quoted was half PLUS a barnhouse sink was in the deal. Work is done efficiently and promptly by their personnel, not to mention friendly as they do appreciate your business. I love my quartz counter tops.

Kr
Review №50

Great experience with company from start to finish. Highly recommend using them.

Ju
Review №51

I am just thrilled with my counters!!! Everyone was just a pleasure to work with and the insulation was top notch. I truly am giddy with how they look. The price was good, the service was excellent and I will be giving them more business.

Ly
Review №52

StoneMark did a great job fabricating and installing our new quartz countertop. Everything went as stated from day one. Thank you not StoneMark, but also to Lowe’s for using them to install their products.

Li
Review №53

Quality product and workmanship. Installers were very professional. They were in constant contact with me and the contractor regarding scheduling to ensure the countertop went in as soon as the cabinets were done.

S
Review №54

The man that came out to laser measure and help me make decisions in the width of my countertop and style. He was awesome! The 2 men that installed my countertop were great too! I absolutely love my new countertop!!! Thank you Stonemark!!

Ji
Review №55

I have nothing but good things to say about this company.From picking out the stone, to the template and ultimate installation, the company is top notch. They do an excellent job of explaining the process, what is expected of you (removal, plumbing, etc.) along with keeping you informed of their progress.They gave me two dates, one for template and one for installation and there was no issues with the company meeting the dates. Several follow up calls to ensure the date was good for us along with day of call to alert us when they were 30 minutes out.Installation guys were top notch. They arrived on time (BIG BONUS), walked us through the process, completed the job, cleaned up after themselves and conducted the entire installation in a very professional manner.As for the granite, extremely happy with it, all measurements were spot on, and the smoothness and rounding of the corners were perfect.If you looking for new install or a retro, I highly recommend this company.

Sa
Review №56

Stonemark was wonderful. I had talked to all of the big box stores, but was able to walk right in to Stonemark and get a quote and pick granite that was more affordable - and that I liked so much better than what was available at the big boxes. The technicians were so kind, thorough, and flexible when dealing with my crooked old house. Am very happy with my choice!

Al
Review №57

Terrible quality of work, unprofessional, overpriced and bad communication. I feel sick to my stomach every time I walk into my kitchen.

Ji
Review №58

Professional. On Time. Top Quality

Ma
Review №59

From the purchase to the install the process was wonderful and very professional. I picked out the granite and it was beautiful. We were very happy with StoneMark and will use them again.

Ka
Review №60

We had a wonderful experience with Stonemark. Everyone was excellent from the first time we walked through the door until installation day! Could not have asked for a better experience! Thanks to Andrew & the rest of the team!! Awesome work guys! Everything in our new home turned out beautiful!

Bi
Review №61

Great service, easy to work with, and super friendly. My new countertop looks fantastic. Everyone was a pleasure to work with and so helpful along the way.

De
Review №62

We have used Stone Mark twice now over the last 3 years, we leaned on Andrew to work with us from the stone choice at their shop, down to the third party contractor who reinforced out bar for the larger granite for our kitchen make over.We could NOT be happier with how the stone looks, fit, pricing, and the bar itself!Once we tile out the back-splash i am sure it will set off the entire look of the kitchen and their stone even more!I would recommend Stone Mark for your stone needs. Reach out to Andrew and tell him Dean sent you! Come on in and see all the unique stones they have on their property for your next job!

Ke
Review №63

Great company to do business with. Great work and stands behind their work.

Do
Review №64

Great folks. Very helpful and amazing product

Mo
Review №65

I was treated like family at StoneMark. They really care about making all there customers happy! I will use them again when we do our bathroom project!

Da
Review №66

This place is an absolute MESS. Never again will I go back to this place. Not to mention the installers couldnt even do their JOB. The main woman over everything didnt even know anything about what I was asking her. Tammy was her name. They need new employees Period. Just PLAIN OUT GARBAGE. Do not waste your time here

Th
Review №67

They forgot to schedule our measurements, delaying our install by over a week .Then it took them 5 weeks to cut and get the counter tops. All said, were out about 3 beyond what we planned and have been without a working kitchen for 2 months. Will not work with Lowes or these guys again .

LA
Review №68

Derrick did a wonderful job installing my new beautiful granite countertops in my kitchen. Dani was quck and competitive in generating a quote from my measurements and took the time during her vacation to coordinate the install and answered questions promptly. A good value with fine service and I was lucky to get my job done in a few weeks during the busy springtime rush. Thanks StoneMark.

cr
Review №69

Perfect company to buy your granite from . Sales and installation staff were great. Ask for Tammy

Ka
Review №70

We got there after calling ahead. Door locked and I called again and she said she went to lunch. They opened at 10 and this was 11. We purchased granite elsewhere

Mi
Review №71

My kitchen Reno went pretty smoothly with Lowes except for the poor quality granite counter tops with this company. I have a small galley kitchen and I guess they let me think I was getting custom made counter tops when in fact they had a split right in the middle of my back splash that is an eye sore. I hide it with one of my appliances. It was also installed crooked. So this made me wonder if they tried to use a remnant piece since counter is pretty short to begin with. Second thing is 18 months later my edges around my sink are crumbling and there is a chipped area on one of the other counters....this is not my first kitchen with granite but it will be my last with this company :/

li
Review №72

I highly recommend Stonemark for any of your countertops and surfaces! Tammy was extremely knowledgeable and helpful in helping us select the right product. Dani also helped tremendously when I was having difficulty making a final decision. Our installers were nothing but professional, friendly, and very focused on the job. They left nothing to even suggest I had a major installation going on, except for my beautiful new countertops! They left my kitchen spotless! I cannot thank Stonemark and their employees enough!

Ro
Review №73

Great countertop and even better service

De
Review №74

Very nice and did a great job!

Do
Review №75

Very helpful and knowledgeable!

Hu
Review №76

I have used StoneMark for 2 granite countertop installations in the past 2 months. StoneMark granite is the absolute best. Midge was extremely helpful in assisting me in selecting the granite for my kitchen counters and bathroom vanity. She walked me through the whole process and answered all of my questions. Sam came out a few days later and made a laser template to make sure my countertops were a perfect fit. About a week later, Ryan and Carlos came out to do the installation. They were very professional and friendly and got the job done in a timely manner. I am blown away by the level of customer service and quality that I have received from StoneMark Granite. I will absolutely use them again and again.

Gr
Review №77

My new countertop looks great!The whole process at StoneMark, from the sale through the installation went well. The pricing was competitive, and the work was top quality. Countertops are cut at the StoneMark facility with a computer operated laser saw the size of a room.Everyone in the office and field were very helpful and courteous.Dani Silverton was my sales rep. Dani kept me informed and provided me with revised quotes when I requested changes.Sam Norton did the templating of my countertop. My countertop was precisely measured with a laser and software.Derrick Cole was the lead installer. Derrick use to have his own business installing granite countertops. Personal care was taken to level the countertops, glue, and seal them.While I never met the President/Owner of StoneMark, I can say that it is well run business and the process is well defined. Employees are treated well and that is a sign of a successful business.

J
Review №78

Sales person was very helpful and knowledgeable. Installers were conscientious, very polite and neat. Had a good experience.

La
Review №79

You will not be disappointed if you choose Stonemark. Friendly/helpful staff and the work they did in my kitchen was absolutely wonderful!

Na
Review №80

Great service & wonderful place! They even have a 15 year sealer on the granite!

ju
Review №81

They did a beautiful job on our house! Love love them!!!

Ju
Review №82

The installers dropped my marble countertop when bringing it in. They said it was fine, but later I saw that the corner was chipped.

Information
43 Photos
82 Comments
4.8 Rating
  • Address:989 Logan St, Louisville, KY 40204, United States
  • Site:http://stonemarkgranite.com/
  • Phone:+1 502-315-5110
Categories
  • Countertop store
  • Home improvement store
  • Kitchen remodeler
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–4:30PM
  • Thursday:8:30AM–4:30PM
  • Friday:8:30AM–4:30PM
  • Saturday:8:30AM–4:30PM
  • Sunday:8:30AM–4:30PM
From the business
  • Identifies as women-led:Yes
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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