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Cricket Wireless Authorized Retailer
801 W Broadway, Louisville, KY 40202, United States
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Cricket Wireless Authorized Retailer
Comments
Ka
Review №1

Love the workers especially Keayna. She was so attentive and nice. They need more workers like her

AN
Review №2

Cricket wireless was to say the least a almost disaster. Was there for three and a half hours just to activate one new line. We ended up leaving but not until paying almost 90.00 as a first time payment. Credit worthyness wasnt a problem at all. Was approved for 1200.00 total. The computer system in this store had a faulty credit swipe machine that wasnt able to read any of my cards. Then the system locked up in the middle of processing the card and application once the other machine swiped my card and read my banking data. 3 and 1/2 hours later I left finally with a working phone. Next time I will walk out I wont Waite like that again, no phone is worth that much waiting time. Quality and service is very good. Phone is working well with little effort. TONY

Du
Review №3

Bought a new phone last week and was a very easy process thanks to the young guy that was working.. I think his name is trae, he does a really good job. Also very friendly. I recommend this store when he is working.

Wa
Review №4

Awesome location! Went to this store to look at some phones around 2:00 pm. The African American sales person helped me pick out a new phone and accessories. He was very professional and polite. I was very hesitant to go to any stores in this part of the city because its hard to find people who ACT like professionals on their jobs. This man was extremely helpful, knowledgeable and again, PROFESSIONAL!!! They should use him to TRAIN other employees at different locations. Professionalism is very hard to find these days.

Sa
Review №5

The best cell phone wireless place if you are looking for a great deal

Je
Review №6

They were super helpful and so nice!

ma
Review №7

Not really any good deals. Didnt seem to even care if i used their service or switched. So i stayed with boost.

Br
Review №8

No problem my Sister loves her new phone!!

Ra
Review №9

I really hate the attitude and disrespect I recieve from here. As a manager its really uncalled for. I could call and theh are just so nasty and i really hate going in person. I try to avoid at all cost this store. But since i dont drive this is the cloest store at the time being

Wi
Review №10

Need better service. New management in charge. Plenty of Cricket Merchendise.

ch
Review №11

Paid my bill & had minor storage issues, the bearded/mustache man(forgot name on badge/tag)Was Very helpful and showed me exactly what to do on my phone if it happens again..

Al
Review №12

The Cricket Represent as five is the ABSOLUTE BEST!

Am
Review №13

Greeted as I walked in the door and very professional customer service.

Sh
Review №14

Staff was very friendly and informative.

Wa
Review №15

In&out cant get no better that

Ti
Review №16

The youngman which helped me did a get job.

An
Review №17

Great customer service 😁

da
Review №18

No good deals

Ti
Review №19

Very fast, friendly, and reliable service.

Ne
Review №20

I love the phones I bought.

li
Review №21

It took a man and I didnt understand that

Ab
Review №22

Customer service wasn’t the best experience but i was able to get what i came for.

Da
Review №23

Very pleasant and extremely helpful

Tr
Review №24

Young Man knows his job

EL
Review №25

Customer service was very professional

Ro
Review №26

The free phones are too generic#T-mobile

Ni
Review №27

Rip off, dont work with you but against you.

Ch
Review №28

Great service

Al
Review №29

Great salesperson and service

De
Review №30

Good

Vi
Review №31

Worst place ever

Mi
Review №32

Slow but friendly

Te
Review №33

Great time

Ja
Review №34

They suck

An
Review №35

No help ..

Br
Review №36

Love cricket

Mi
Review №37

Good phones

Yv
Review №38

Ok

pe
Review №39

Ok

YH
Review №40

Fine

Da
Review №41

Dumb employees

Mi
Review №42

Slow wait

Je
Review №43

Okay people

Br
Review №44

Help

Pa
Review №45

👌🏾

Information
6 Photos
45 Comments
3.8 Rating
  • Address:801 W Broadway, Louisville, KY 40202, United States
  • Site:https://cricketwireless.com/stores/ll/US/KY/Louisville/801-W-Broadway
  • Phone:+1 502-582-9227
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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