user
CPR Cell Phone Repair Louisville - Middletown
12625B Shelbyville Rd, Louisville, KY 40223, United States
Appearance
CPR Cell Phone Repair Louisville - Middletown
Comments
Em
Review №1

Holy cow fast! My iPhone 8 plus had a cracked glass. Made an appointment online for 4PM. They close at 6PM. The tech promised to do her best to get it fixed that same day. She called 35 minutes later, youre all set. Wow. Great customer service. Hanna was very kind and professional. Recommend this store.

Ro
Review №2

The guy that worked in there on this day was very helpful and knowledgeable! He helped me decide on what I needed and rung me up with ease. Fast service and he knew his stuff. I really like this place. He was very kind, and the store was very clean. I will go back for more things at a later date!

Ma
Review №3

Very pleased! I had to have the entire back of my iPhone 11-pro repaired and Kyle did it quickly, at a great price and perfect quality! He was great at communicating updates and even let me borrow a loaner phone due to the complexity and time it was going to take to get my phone repaired. Kyle is professional and up front with repair expectations. I highly recommend CPR Middletown!

Mi
Review №4

Very good place the work are amazing 🤩 ❤️💚💜They are faster worker friendly.

Gr
Review №5

Kyle and Brandon are courteous and professional. They also know their stuff! Both gentlemen are eager to listen and help solve your problem. Theyre also reasonably priced, and communicate with you along the way. I would recommend to anyone!

To
Review №6

After taking my phone for a unexpected swim i found out about CPR and called and talked to Kyle who was very helpful about my concerns of losing my personal info that couldnt be replaced . I had pictures and texts of my deceased youngest son and really wanted to recover as much as possible before replacing my phone . Kyle told me of my options and i purchased a device and he was able to take care of everything at the store including downloading my pictures and texts and did not lose hardly anything ! i definitely recommend CPR for your data recovery and phone needs

Je
Review №7

Everything was done as I was told at time I arrived. Very professional and answered all my questions. Very pleased

Ja
Review №8

I called thinking I needed a new battery. The battery was not in stock, and they said they couldnt order a new battery without confirming the battery was the problem, and I needed to stop in. I did stop in the next day and they had ordered the battery based on our conversation. They confirmed I did need a new battery, and a couple of hours later I had a phone with a new battery. I am very happy with the service.

Pa
Review №9

Kyle was very much upfront about the issues with replacing the battery. All ended well. Everything was handled professionally. I would definitely visit him again if I need repairs.

Da
Review №10

They were awesome, went above and beyond to assist me w the same issue I kept having. They never charged me more for bringing my ps4 back. Its been working great ever since!

Sc
Review №11

Great Company and got the job done.

Ca
Review №12

Kyle is an absolute one Man Show rockstar! He knows his stuff! He was very efficient while at the same time acknowledging each customer as they entered. If he gets phone calls while helping customers he tells them he has customers and will call them back. Hes a man of his word, very helpful and very honest! He changed my battery out for my Samsung Note 9 and admitted to cracking the back of the screen in the process. Although my phone case would cover the cosmetic defect, he gave me options for replacing it which included ordering the original one. I asked for the original one and he called me when it came in and it didnt take long. I will definately be coming here from now on!! GREAT JOB CPR!

An
Review №13

Dropped off my phone for a new glass with CPR. The entire process was professional. I felt protected from Covid because of the steps taken for everyone’s safety and comfort. My phone was repaired quickly and looks like new. Definitely recommend this business for cell phone repairs.

ke
Review №14

Had a screen replaced on my S9 and was impressed with how things were handled. They used OEM parts, were accurate in time to make repairs, and, because they didnt have an exact S9 screen guard they cut another guard to fit and put it on free! I give my highest recommendation to CPR. Job very well done on every level. Thank you.

Nu
Review №15

Pretty much awesome. Remember, you get what you pay for. These repairs are complete, digitizer and screen. Dont let your grandchild touch your phone.

ju
Review №16

Quick, easy, competitive price, EXTREMELY HELPFUL!

Am
Review №17

Fixed my phone fast, very impressed with CPR. Will definitely use them again.

Je
Review №18

Super appreciative of the professional services provided by CPR (Cell Phone Repair) Louisville. CPR Louisville went above-and-beyond to not only repair my device as requested, but to also repair (at no additional charge) my non-responsivehome button that had previously been compromised during a repair performed by a competing cell repair company. Above all, I was relieved to find CPR provided additional advice, without attempting to upsell me on unnecessary products. Expectations exceeded!

De
Review №19

Timely and professional! Got the cracked screen on my phone repaired in an hour. Great service!

Ro
Review №20

Expert and speedy service. Highly recommended

De
Review №21

Great staff ! My IPhone was damaged ! Didn’t think it’ll work again ! Dropped it off and my phone looks good as new ! Thank you !!!

Na
Review №22

Took care of me when I was in a pinch with long work days and commuting each day to Louisville from Lexington when my phone decided to bite the dust. They actually took my phone in Louisville and brought it to Lexington since I wasnt able to pick it up in Louisville. Great people, not the first time Ive been there and not the last! Highly recommended.

mi
Review №23

Fast turnaround.Great workmanship.

Br
Review №24

Great experience. Mustve caught them at a slow time because my phone was fixed within an hour.

Ri
Review №25

Kyle was super quick with the repair!!! An iPhone of ours had a cracked screen. Very professional with great follow up. I would not hesitate to use CPR Cell Phone Repair again! The store is set up with COVID protection in place. I felt very comfortable in the store.

Ti
Review №26

Super fast service! Very professional and quick diagnosis. My daughters phone needed a new screen. Her phone was ready within an hour. Very reasonable price! Phone works like new!

St
Review №27

Great customer service, very professional and they stand by their product. Thank you for a great experience and wonderful customer service. I will not go anywhere else for phone repair.

Ka
Review №28

I dropped my phone and needed an emergency repair. I called CPR, and even over the phone they knew pretty well what the problem was and (if that was indeed the issue) that it could be fixed. After bringing it into the store they verified what the issue was and that it would be ready the next day. The repair was turned around very quickly and my phone is now in perfect working order. They are very friendly and knowledgable, and I would recommend them to anyone needing a phone repair.

Ra
Review №29

Great prompt service and reasonable prices.

Ja
Review №30

If you are looking for an honest electronic repair store - look no further.I turned in a MacBook Pro computer from the early 2010s. It wouldn’t turn on. CPR cell phone repair told me what it would cost and what they thought the problem was. After having my computer for about a month, I called and asked what the status was. They said they had to ship it off somewhere else to fix it. Another month went by and I was starting to worry they were ripping me off. I called them and they said due to COVID, it was taking longer than expected. Finally after 3 months, they called me and said it was ready to pick up. They had to do more work than they initially thought, replace the screen, and re work some components. I was worried the original price was long gone. They replaced my screen for free and kept their word on the originally agreed upon price.If you are looking for a honest, fair electronic repair shop, look no further. They will not up sale you. I highly recommend this electronic repair store.

Th
Review №31

AMAZING SERVICE!!’ Kyle was so professional . He fixed my phone in a speedy fashion and was courteous to all the clients. They were fairly busy and treated everyone with the upmost respect. I would recommend this location and company hands down over any other cell phone repair . I’m a return customer for life now. Thanks CPR for taking care of My phone and me!

He
Review №32

Friendly honest expert service from Joel and Kyle who determined that it is not worth repairing my Moto E4 Plus which continually turns wifi off.

Ma
Review №33

Kyle was very professional, knowledgeable and transparent. Wonderful experience

Sh
Review №34

I’ve had two great experiences at this location, having broken iPhone screens replaced. A reasonable price, and extremely nice to work with. Good people who do good work.

Ni
Review №35

Highly recommend!! Great service, knowledgeable, quick, and courteous

H
Review №36

Staff was very professional and friendly, Sold me a great quality phone I will come back

Ma
Review №37

CPR staff was extremely helpful! I had a battery issue and a cracked screen protector. They replaced the battery and Invisible Shield Glass. They shared with me that if the phone still ran out of battery life quickly that there may be a bigger issue with the phone. It was the case so the next day they refunded my battery cost, showed me some of there refurbished phones, answered all my questions I had with the refurbished phones. I decided to buy a phone from them. They bought my old phone and put an Invisible Shield Glass on my new phone for no additional cost as I had just put a new one on my old phone the day before. The staff are well trained and have patience with their customers! I am extremely pleased with the service I received and the phone I purchased!

Jo
Review №38

I truly will never go anywhere else. The customer service was exceptional, even when swamped. My service was same day turn around (times vary). I am going back tomorrow to have another phone fixed. Replacement iPhone battery under $50! incredible!!!

Sh
Review №39

Phone screen fixed in 2 hours and it looks great! Great customer service

An
Review №40

Great experience. CPRs prices were fair and the service was fast and professional. I cant brag on them enough.

Jo
Review №41

I took my iPad to CPR because it wouldn’t hold a charge. They were very quick to diagnose the issue and discuss my options. They even suggested, instead of repairing the iPad, to use that money to buy another more current iPad. They didn’t charge me for their diagnosis.

M.
Review №42

Great place to get your electronics fixed!!

Je
Review №43

Went in to what I thought would need to be a screen replacement for my iPhone. However the owner was able to fix without replacing the screen. Saved me 60% on what I thought it would cost

Ch
Review №44

I took my son’s iPad in to check if his battery port was dirty or it needed a new one plus we needed some help on the iCloud settings. Joel was great. He was very knowledgeable and helped us out with the iCloud settings. He was also very honest about the repair. I would definitely go back for any work needed to a phone or iPad.

Et
Review №45

Fast, great service, and a good value. The place was very nice and clean with all COVID precautions taken. Highly recommend!

Da
Review №46

Great service, no need for me to shop around for cell phone repair, just go straight to CPR.

Ki
Review №47

Very good guy. My phone was not working and I had to transfer all my data via iCloud to my daughters old iPhone 7 which he did for me along with checking the phone. Also, had to go back as that phone microphone needed to get cleaned out which he kindly did.

Ji
Review №48

A smooth experience having a Galaxy S8 battery replaced while on the road in Louisville. Fast service at a reasonable cost!

Ma
Review №49

Kyle took extremely good care of me. The prices are unbeatable. The quality of the work was perfect. My iPhone X looks exactly like it did the first day out of the box. The lifetime warranty at no additional charge was the cherry on top for me. Extremely satisfied customer. I will be back. Thanks Kyle!

Ja
Review №50

Originally was going to the Cellphone Doctor, but they were closed. Saw CPR was nearby & called to get more info (since I had never heard of the company). The person that answered the phone was very professional & educated me on how he was going to repair my sons phone. Dropped it off right before they closed yesterday & picked it up today. Even practiced cleanliness, he came to the door sprayed the phone off & took it. Will definitely use them again (hopefully I don’t have to though lol) !

Ma
Review №51

Very happy with the service here

Ry
Review №52

Very clean and professional space. Staff is friendly, knowledgeable, and accommodating. Got my cracked screen replaced quickly and it looks great. Even bought a used phone to upgrade for my business. Highly recommend - reasonable prices!

Ca
Review №53

They were professional and knowledgeable about the many questions I had! Got my phone fixed as quickly as possible and done very well and at a way more affordable price than competitors! I will be going here for all electronic repairs!

Ch
Review №54

One of my best experiences in receiving a service. Not only was Kyle prompt in repairing my phone, but he was also helpful in registering my warranty, explaining options to me and generally providing a service. He went beyond simply fixing my phone. It has been a long time since I have interacted with a technician like him.

Br
Review №55

They have done wonders fixing and teaching me about my phone! I’ll never go anywhere else. Not only did they call me to tell me they had an opening but he quickly fixed my phone. Go here!

GJ
Review №56

Great fast service, reasonably priced

Al
Review №57

Great customer service and fast repair. Will be back again!

Al
Review №58

Best prices in town for iPhone screen repair- will recommend to anyone in the future

ki
Review №59

Excellent service! i spoke with Kyle on the phone. he was straight up to the point about my problem. he repaired my phone and got it back to me the same day! this guy is great to deal with. i highly recommend Kyle and CPR cell phone repair!

As
Review №60

Great prices & service - would definitely go back. Very knowledgeable & friendly! So glad I found this place.

L
Review №61

Took them a week to fix a cracked screen. I know they had to order it but they must use the cheapest shipping possible and for what they charge they could afford faster shipping.Update :I downgraded them to 1 star because the phone has not worked right since we took it here. Worked perfect until we had them change the screen.

Ge
Review №62

Prompt,knowledgeable, a man of his word.

Ga
Review №63

Kyle was great to work with. Very knowledgeable and provide very clear information on the options available. I was in and out in less than 30 minutes with my device back up too spec and at a price I thought was extremely reasonable. One of the nicest buying experiences I have had in a long time.

Da
Review №64

Great place went out of his way to make my deal work. Outstanding quality!

Sc
Review №65

Excellent store, great service. Stopped in to get a screen protector replaced and a case. They have a good selection of high-quality Gear 4 cases. Kyle is attentive, personable, and took great care of us!

Ga
Review №66

Kyle was great and helped me with saving my data. Highly recommend CPR.

Sa
Review №67

Had the battery for my Mom’s iPhone replaced here for Christmas. This was an extremely clean environment and Kyle was great! I was in and out quickly and found some great pop-socket dash accessories that were perfect stocking stuffers. 10/10!

Cr
Review №68

Extremely fast cell phone repair! I highly recommend using them. The repair was less than my deductible.

A
Review №69

Fixed my screen in 30 mins. Did a quick n good job.

no
Review №70

First time user, they actually gave me a better deal than quoted....worth a try

To
Review №71

Excellent fast service, was able to solve my issue quickly and reasonably priced. I will return to this business for any future mobile phone issues.

Sa
Review №72

Smart guy, made repairs to my Playstation and blackberry. Was finished timely and economically! Ill use CPR again!

Lu
Review №73

Best phone service around. I went in thinking I had cracked my screen, but they said all I needed was a new glass protector. Very friendly, and theyll give returning customers a discount!

St
Review №74

The staff was extremely knowledgeable and was very flexible in the repair of my device. I highly recommend checking this company out if you ever need a phone and or tablet repaired. Check out their guaranteed custom made device covers as well.

br
Review №75

They took one look at my phone and said they couldnt help me.

La
Review №76

Fast service, didn’t push extra services on me, and cost a lot less than I thought it would. If I’m ever in need again, this is where I’ll go!

Do
Review №77

While vacationing in the USA from Australia my wife’s Cell phone failed. Kyle was very helpful to get us up and running with a replacement and with how to get remaking data off the dead phone. I highly recommend CPR.

Do
Review №78

I broke the screen on my phone and rather than dealing with the complicated process of working with my cell phone carrier to file a claim I went to CPR Cell Phone Repair. For the cost of my deductible with insurance I walked away with my screen repaired fast and efficiently. The owner was great to work with and explained all my options, never pressuring me. I will definitely use CPR Cell Phone Repair again!

Ec
Review №79

Kyle got me a refurbished phone for the cost of the repair estimate for a bad charge port. Phone came in 1 day early. Took about 1.5 hours to transfer data. Best service in the area. Highly recommend CPR Cell Phone Repair. Plus the friendly service cant be beat.

Je
Review №80

The service was great! My phone was repaired faster than anticipated and looks brand new. The place was super clean. I highly recommend CPR.

Du
Review №81

Fixed my s20 ultra screen flawlessly, quickly, and at a more than fair price. Thank you guys!

De
Review №82

This is absolute BEST place to get your cell phone repaired. This was honestly my first time using one of these types of businesses. Last night, my phone screen crashed and I thought that my data would easily transfer to my new cell phone that I had just purchased and it didnt. So, I decided to Google cell phone repair companies, and the Middletown location of CPR popped up, so I walked in. It was soo clean, neat, organized, and professional. The owner is professional, kind, knowledgeable, friendly, and he will educate you all about your cell phone. Within less than 2 hours my entire cell phone data was found, and transferred onto my new one and for a very reasonable price. I am soo glad that I went here and I honestly would recommend anyone to try this place if you are even thinking about it. They will take awesome care of you. Plus, he also showed me how to make sure that my new photos are stored correctly in Google Photos, I honestly thought my old phone was set up that way, but it wasnt. I highly recommend this place! They are the BEST!!! 5 star service right here!

El
Review №83

James is super helpful had a great experience

Ph
Review №84

CPR Cell Phone Repair provided top notch customer service, a professional environment and superb repair of a shattered iPad screen. I will use CPR Cell Phone Repair in Middletown for all future repair needs.

Fr
Review №85

I went in to order a screen protector and Kyle was very welcoming and helped me decide on what option I should get. This was definitely one of the best customer service experiences Ive ever had!

Ke
Review №86

Excellent work on the device fixed by your staff. Very friendly and great customer service!

C
Review №87

Super fast, very friendly. Repairs were done and you can’t tell any different from a brand new phone. Go no where else but here for your phone/ tablet/ device repairs !!!!

He
Review №88

Great experience! Exceptional service. Clean store. Friendly staff. Fixed my broken screen quickly!

Wi
Review №89

Great job done quickly

Se
Review №90

Best customer service skills and price in town!

Re
Review №91

Great experience - got the job done and my phone looks great.

Au
Review №92

Kyle Smith is the man! Our Ipad has never worked better.

Au
Review №93

Awesome service! Greets explanation of what I was getting and my issues were solved in less than 2 hours. Friendly and professional. Will do business again because I break stuff!

L
Review №94

Very friendly and helpful!! Estimated 2 hours for repair and called within about an hour and twenty minutes! Very happy with phone repair!

Do
Review №95

Very impressed. Fast service, friendly, and gave great advice on protection of devices. Will be using again.

Ti
Review №96

Excellent Service. Super Fast and Very Nice And Knowledgeable 👍

S.
Review №97

I came in with a Samsung Galaxy 9 that I ran over. I had an otterbox on it, so it wasnt completely damaged but it showed no display and had a cracked screen. It seemed to be functioning although it was black. I brought it in at noon and the screen was replaced by 3pm the same day. Awesome.

le
Review №98

After Verizon and Apple told me my iphone couldn’t be fixed, CPR proved them both wrong for an incredibly reasonable price and within an hour! Don’t give up on your mobile devices till at least giving CPR a chance to evaluate!

Ni
Review №99

Fast and relatively inexpensive service.

Pa
Review №100

Honest and professional!

Information
24 Photos
100 Comments
4.8 Rating
  • Address:12625B Shelbyville Rd, Louisville, KY 40223, United States
  • Site:https://cellphonerepair.com/louisville-middletown-ky/
  • Phone:+1 502-614-7726
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Computer service
  • Computer support and services
  • Electronics store
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–4PM
Similar organizations