Decent with there oil changes still pretty slow, but my bad review is because I’ve scheduled 3 to 4 appointments to get my recalls fixed and still will not do it because they say they don’t have time. When ever they are the ones who has scheduled me for that time. Will definitely be going somewhere else to get my recalls looked at because they don’t care about there customers safety…

Great place to buy a vehicle. I have bought several! Service is great and if your looking talk to Rob Cannon. Great guy and will take care of you!

Chip and D were very nice, they made the car buying experience a good one. Would highly recommend!

Always the best. Been going here since 1987 when I bought my first Chevy S-10.

Montgomery Chevrolet is always good at communicating and going above and beyond to repair my vehicle, even on holiday weekends.

Placed my car in the shop 7/22/21 due to a concern with a clunking noise while driving (assuming it was bad ball bearings). I purchased my car brand new in 2018 from this dealership, so I didn’t think it was due to anything major. Received a call from the service center that it could only be two issues (based on the Chevrolet protocol repair book) that was causing and that it would be fixed. The customer service provided by Marci and Micheal was awesome, and after agreeing to proceed with repairs, I was ensured multiple times that the service provided would fix the noise I was experiencing while driving. My car was held in shop for two days (no rental provided) and after picking it up on 7/24/21, I noticed the noise was still present, but very minor during the course of the day. After driving it for a few days, the noise increased and I tried calling the dealership about the problem and never got an answer or received a call back, regarding my car issues after being charged a couple thousands in parts & labor. Really thought I could trust bringing my car to a Chevrolet dealership for repairs, instead of any other car repair shop. Don’t know moving forward how this issue will be fixed.

Don’t go talk to Dillon Corner the sales consultant he’s a liar and can’t be trusted for anything. 5325 Preston Highway is a waste of time. On top of that don’t say you’re paying in cash they will keep hounding you wait till the end. the dealer knows he has no opportunity to make money off you from financing

Jack Shelton and Big D are great! They helped me purchase a brand new 2021 Cherolet Trax. Thank you again for all that you do! ❤

Great and timely service on my car repairs! Friendly front office staff!

I just recently purchased a 2017 Chevrolet trax . This was my first buying experience since 2011and I feel chip made it so easy ! He had patience, I did not feel rushed, and he was very professional and kind. Truly an amazing person also the whole crew pitched in to help being that I was chip’s first sale at this dealership. The car is great it fits my family size perfect. It also runs smooth and was cleaned before I picked it up . I received a great deal on my purchase and I am totally ecstatic about my new buy !! Chip has checked in with me to make sure I am still enjoying my new car which also makes me feel secure in purchase . If you are looking for a new car/used car this is the place to go . They will make sure you get what you want !

They always take care of my car

Came in for a certain vehicle that was sold before I even got there and was not told about it then the salesperson spent like not even 10 minutes with me told me he would get back to me that Sunday and never did I ended up going to Kearney Motorsports in jtown they are awesome and they work with you to find what you need

I was looking for a new Toyota Highlander and Brian Klapheke found me exactly what I was looking for. Brian made the car buying very quick and easy for me. The service was amazing and I truly appreciate Brian finding the perfect car for me. I highly recommend using Brian to help you with your car needs.

2019 CHEVROLET SILVERADO Z71- My vehicle was left here for an entire day . My tire pressure monitoring system was never diagnosed. The original tire could have been plugged and was after I made the mistake of taking my vehicle here. The tire was diagnosed and I was told my tire couldnt be plugged, 8 hours later I arrived at the service center because I could not get anyone to answer the phone, My truck was sitting in the middle of their service area in between all of their lifts on a floor jack, with the tire removed, no jack stands . I let them know I wanted the spare put on and I was taking my vehicle somewhere else. After sitting in the waiting lounge for an hour the service manager stated the tire they received had collapsed sidewalls and said Thats not my problem. If my Tire pressure monitoring system isnt your problem, the damaged tire YOU ordered isnt your problem and the mold on the ceiling in your waiting room isnt your problem, what is your problem?

I bought a new 2021 Camaro from Montgomery. I dealt with 2 different salespersons because 1 was leaving for vacation. Brian K. and Dave P. were awesome to deal with. The entire experience was pleasant and easy. Thanks to all at Montgomery! I could not be happier.

Yall, I took my car here bc it was still under warranty so i had to. There was no oil in my car, the oil cap had come off. They told me that I needed to buy a new motor, well I told them no. They put oil in it, and it was fine. Then in the paperwork it literally said, There is noise heard if listening with a stethoscope. Like, no. They tried to get me to pay at least $4,000 for an oil change an change problem.

This is my second vehicle with Montgomery Chevrolet. This experience was very smooth and easy with the restrictions in place. Thanks to Mike White who had my information one day and had my car ready, papers signed in less than an hour the next day. He made the transition awesome. He was very courteous and friendly, explained everything to me about the car and why the way the transaction process had changed due to the virus restrictions. I will be sending all my friends to see him. Love you Montgomery Chevrolet.

Got me a new 2020 Traverse. Worked with Church and he was great. Everyone was friendly and helpful.

This is best Chevrolet dealership in Louisville, I absolutely love the experience and service I get here. I used to go to Bob Hook, But they will never get a penny of my money again, My service advisor Logan, ironically enough is best of bunch in my book, I definitely wanna continue with vehicle service with him.

I was there four times along with the other one that bob Hook Chevrolet you going to say after 5,000 more for your trade and you wouldnt even look at my trade or help me then whenever I ask somebody they told me that they are pretty sure that I would not get approved when not even run my credit

We had a great experience here! Mike was extremely helpful and courteous and the team was extremely responsive. We live in Indianapolis and they even delivered free of charge! We love our new car and so appreciate our experience with Montgomery. Thanks!

Came in with the hopes and encoragement after seeing an advertisement that they are needing used cars, offering over the KBB value on their trade. They also said they are working with people with negative equity in their trade becauae banks are making it easier to get a loan with bad credit. Well thats a lie unless you have an addtional $5000 to pay upfront. So they wasted my time and got my hopes up because my family could use a bigger vehicle. Dont fall this.

Not much help.

I worked with Ronald Hardesty at Montgomery Chevrolet on Preston Highway. He was very helpful and kind. They all worked hard to get me the car I wanted. After a price negociation and engine service, I left happy with a clean, sparkly car.

Impressive with dropoff..

Very Bad, When I got home I noticed that the trim on 3 of the 4 doors wasnt put together correctly.The right pillar was missing the AirBag Plug.They had cracked the speaker grill in the Hatch.I was notified that my car was very dirty on the inside.The Lady that waited on me was Very Rude...DONT I REPEAT DONT BRING YOUR CAR HERE

Loved my experience here. Everyone is super friendly, knowledgeable, and very helpful. I needed brake work on my 2002 Honda Odyssey and they took care of it. Would recommend service here!!

They do not stand behind their brand.Selling vehicles with faulty parts not sending out notice nor do they want to be responsible for the repairs. Upper management needs communication skills, customer care gives misleading information wasting time. The entire process was a waste of time and a money getter for them. POOR BUSINESS!!!

I call at 7:30am for schedule a appointment for my transmission, they told me to come in at 10am. I got here n they told me the transmission repair guy isnt in today & bring it back tomorrow 😑

THeY FiXeD mY uPlANder

Service staff was wonderful today! Love it 💜

Lucas Pryor is the man to go talk to about cars at Montgomery Chevrolet

Excellent job, employees go above and beyond for you.

Donnie in service was very professional, genuine and followed up on everything he said..

The service department team is the absolute best!

Will milk you dryIf you have a minor scratch dont take your car to them for repairs. They will milk your insurance company and then ask for more. Trust me find a reputable mom and pop.

Got a good deal on a great car

Bought my car 3 over months ago still cant get my license plates.

Very good service and I just love my new car

Great staff!! Excellent service!!

They are very courtesy and efficient.

Friendly and kind attention. Very good service and efficient. I have taken my car more than 3 occasions and have been very pleased.

HORRIBLE SERVICE!!! WOULD GIVE NEGATIVE STARS IF I COULD!!! I took my car in to be repaired they kept my car for over a week, when I got it back it still had the same problem. I took my car back in, they had the car for 5 days and no one ever looked at it. We ended up picking the car up unrepaired. Horrible repair and customer service. Go somewhere else!

Best to take your Chevy for servicing

I bought 2 New Vehicle in 2016 at same time, first time owner of a Chevy. I have had nothing but trouble with both vehicles, ( 2 different Models) and with the Services Dept. The last time is the Icing on Cake. I take my car up for the 2nd time Cruze Limited for a Major water leak Passenger side. First time I was made to look like a fool and that it was my fault, the 2nd time I had them do a oil change and rotate tires, and they tried to tell me that the lines that drain water gets plugged all of the time. Come to find out something wasnt put back right from the first time or so they say and water was pouring in for who knows how long, cause no one usually rides on passenger side. Well they had car 3 days and said it was fixed and that they detailed my car out. We get car home, wife goes out and back floor board had visible water still in it. So she took towels from house left doors open and got it dried out, and then she happened to notice that the tire we had to replace was still in same spot, keep in mind we paid for a tire rotation and oil change. This was on a Saturday when we picked up and they was closed. I took it back up there on Wednesday after talking to them Monday. New Service Manager told me that he is going to make sure that nothing like this will ever happen again, guess what, it hasnt rain since we pick car up till the following weekend, my wife goes to get in car there is at least 1 of water in front floor board and it goes to back on passenger side, this is after they told me they fix it and after it only sitting in a afternoon and overnight off and on hit and miss showers. I was fit to be tied at this point but kept my cool. I am glad this is a lease cause there is no way in HELL I WILL KEEP THIS CAR, NOR WILL I EVER BUY ANOTHER CHEVY AGAIN. They better hope they fix it or they will be eating the rest of the least. I will also report this on Car Fax so who ever see it knows that the car has water damage. Counting the days till my lease is up. DO NOT BUY A CHEVY!!!!

Never got a request for return call over an issue. Asked Bill to follow up....NOTHING !

Took my newer camaro there. First off, thomas in service was very rude. Then when I picked up my car 3 days later.. for only a 2 hour job.. my speakers were stolen out the trunk and my motor cover was stolen.They wouldnt even look around..Paid $1200 for repair just to have my stuff stolen..LMPD is looking into it!

Great service!! Dropped it off and picked it up later.

I am honestly so frustrated with this service department. I could go into explanation as to why I am so upset with my experience but I would be writing a book. DO NOT TAKE YOUR CAR HERE. It will leave with worse problems than what you came in with!!! & they do not own up to how your extra issues are their fault!!!

These people are great

Excellent service!

Great service!

Bro I really want that cooler

Well I found out GM Wont pay to fix my air bags on my 2007 Chevy Avalanche now what do we do?

Very slow

Good service

Awesome

My go to Chevy dealership best in the business!!!!!!!!!!!

I have previously spoken about this place, 5, plus 5 stars that I gave you the previous time, they add up to 10 well-deserved stars, wow that is how the attention to the public sounds, of wow the cleaning also sounds, there even the cat shakes your hand before offer you a good service, if you are looking for a car, go there and if it is a chevy what you require, you crowned, that is the place you had imagined and if they ask you, tell them to send you me and I could have a coffee but do not go to tell you, Any of the dependents up to the neck and tie will do it for you, thats the service, there will be Christmas discounts, dont forget 5 stars, surprise your wife, it will be the gift youve been waiting for since you got married.