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Touch of Color Collision Center
4734 Rockford Plaza, Louisville, KY 40216, United States
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Touch of Color Collision Center
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Br
Review №1

Highly recommend! The collision expert JEREMY was very professional and kept close communication throughout the entire time my vehicle was being worked on! Would definitely take my vehicle there again if needed! Place was very clean and had complimentary drinks in a fridge! It was refreshing to have that level of service (given that in today’s world it’s hard to get that level of service and also humble atmosphere)!

Ta
Review №2

Someone hit my car in a parking lot.. geico recommended them.. 1000% would recommend. Great work, friendly and they were so helpful. Communicated with me the whole time.

Ap
Review №3

My experience was fantastic. Josh explained me the entire process and was keeping me updated. The place is very clean and organized. Very satisfied with the services. My car looked like new!!

S.
Review №4

Excellent experience. All staff were very professional and kind. They kept me informed every step of the way. Would not hesitate to recommend.

Pi
Review №5

Went here when I was rear-ended. They are wonderful to work with and gave me an excellent price.

My
Review №6

Friendly, professional and quick! Complimentary interior detail made it feel like I’m in a brand new car! Thanks guys!

Co
Review №7

Touch of Color is the best!!! They are fast, professional, and do great work! My car looks better than it has in years. Josh communicated with me the entire time and even touched up some paint issues that were completely unrelated to the damage from my accident. I highly recommend this shop!

Ro
Review №8

These people were more than helpful and very knowledgeable of the issue I have on hand and instead of just taking money they informed me what I needed to do take care of the situation. So when I get lucky enough to find a set of fenders for my 1990 Camry they will be getting the job.

We
Review №9

These guys are amazing. After my vehicle was stolen and trashed, I got it back in better condition than before it was stolen. Id give 6 stars if I could!

Hi
Review №10

Very friendly, family owned and very caring! Highly recommend them for all your collision repair needs!

Cu
Review №11

I never write reviews but I have to give gratitude when it’s undoubtedly due! So helpful and kept me informed every step of the way. When I say the went well above and beyond on everything they did just that! Just the icing though…? I was out of town on a last minute trip and couldn’t make it back in time so they literally brought my car to me parked it in the garage and returned my rental! I will never go anywhere else again! Not to mention my car looks better than it did before the accident! Thank you!!

Sh
Review №12

They are friendly and professional! They went above and beyond and made my car new again! I told them what I needed and they did that! I got my car back quick, and an added bonus they detailed it! I would recommend them to everyone! Tell them I sent you!

Am
Review №13

Very friendly and very good customer service, really nice shop!

Ma
Review №14

Very friendly. Communication is great. I went on vacation for 10 days during repair and they kept in touch with me the entire time. They even held my car for me for a couple days until I returned. Josh is great!

Pe
Review №15

Repaired front end damage from impact with road debris. Excellent customer service. Good communication. Friendly. Attentive.

Wa
Review №16

I am grateful for the service, employees (especially Josh and Sherry) and patience provided. I must admit I was a little picky about small details. Josh was great . He also, did extra to make sure I was satisfied. Hopefully, I will not need to use them again but would definitely recommend them.

Ky
Review №17

Amazing customer service, very informative about everything & kept updating me along the way. Quality work & Honest!!! Definitely Recommend!!!

em
Review №18

Wow!! I absolutely love touch of color! First of all, the front office lady is an absolute doll. Jeff is the freaking bomb and so accommodating. He got my car in on Tuesday & fixed by that next Wednesday. (That is even with them only working 3 day weeks because of the holidays.) I was happy as a lark yesterday when I picked up my car, they even cleaned my floor boards and my weather tech Matt’s!!! Seriously, I would recommend Touch of Color to anyone & I will absolutely use them again in the future!!!

Ry
Review №19

I was sitting at a red light only 100 yards from my house when the guy behind me decided not to stop,totalling my Mustang. I have never been in an accident and never had any bodywork done to any of my cars. I was looking for someone close that did amazing work. I was referred to Touch of Color by a neighbor. I got on their website that day and posted some pictures of my damage and they called me the next day. I drove to the shop on the following Monday to get the estimate. I met up with Destinee, she was very nice and knowledgeable about what I needed. She explained everything in great detail and she e-mailed an estimate to me the next day. I asked her when would be a good time to drop it off and she said they could take it now. I dropped off the Mustang on a Monday. Destinee stayed in touch with me every step of the way,letting me know everything that was going on. I got the call that the Mustang would be ready for pickup on my Birthday. Awesome Birthday present!!!They drove it out of the shop and it looked like the day I bought it in 2006. I was amazed by the work. I drove it home and did some more detailed inspection and noticed there were some burns in the clearcoat so I called Destinee and let her know I found something wrong in the paint. She said bring it back and we will inspect it. It looked like it had acid spilled on it. She said it is covered, and the Mustang went back in for another touch up. I got the call the next week that it was finished and it really is top notch now. Thank you to the Touch of Color team,they do really great work as you can tell by the photos. Everyone I communicated with is very friendly and they make you feel like you are part of the team. If you need any bodywork done go straight to Touch of Color and tell them Ryan Simmons sent me. They will take care of you.

Je
Review №20

I was in a wreck in my brand new car. They made it look like new. They stayed in constant contact giving me updates. Even with the delay due to covid. They finished quickly. When I picked up, they took care of the rental car for me!

Ba
Review №21

First time using this company and they did a great job on my car, I told my son that we now have a new mechanic.

Ma
Review №22

Friendly staff and great service for my inspection

Cl
Review №23

***I’m updating my older post. This is the 3rd time Ive used Touch of Color. They do incredible work. I referred my wife to get her Toyota Yaris fixed after someone wrecked into it. The insurance company wanted to push us onto another ‘in network’ shop but I insisted on Touch of Color. She is very happy with the work and so am I! You have a customer for life. Thank you so much for having great work ethic when so many businesses no longer do! Just top notch all around.Wow! Customer service like no other. These folks treat you like family. Better yet, a best friend! Ive used them 2 times and just top notch. There is a reason they have a 4.9 star rating.When so many businesses offer terrible service and products, its refreshing to see someone go above and beyond. Why go anywhere else?

ja
Review №24

Seat cushion was torn on my Toyota 4Runner and Touch of Collision was able to get it fixed in a day while looking original. Great work!

TJ
Review №25

As always, a great experience at touch up color!

Na
Review №26

I just saw some pictures of what you did.It is interesting. Id like to go there one day because we never know. In clear, it sounds good. You guys are professionals.

Ch
Review №27

Everyone at Touch of Color was fantastic while I was getting my car repaired.Sherri (Im not sure if I am spelling her name correctly) was a pleasure to talk to the multiple times I called with random questions while my car was getting fixed, and she never got annoyed when I told her it was me again - and Im sure it was annoying the amount of times I called..Destinee was amazing in explaining the estimate for my repairs and talking me through the different options I had, both for repairs and the costs associated, and keeping me updated when there was a slight delay in the timing I was getting my car back.Dennis brought me home when I dropped my car off and picked me up when my car was ready. Not only is he great to have a conversation with during a car ride, but when he brought my car out of the shop he wiped off the minor dust that had collected after they had already washed my car (and vacuumed the inside where no work was done, thank you!). He wanted to make sure everything was perfect.By the work that was done on my car, I can tell that the same mentality runs through the entire shop. 10/10 I would recommend Touch of Color for everyone.I havent tried the BBQ sauce I got there yet, but I will update once Ive tasted it. Based on Denniss words, Im thinking it will also be a 10 out of 10.Thank you everyone whos names I do not know at Touch of Color that helped make my car look like new.

Re
Review №28

They made me feel comfortable leaving my vehicle with them. They also made me feel like a valuable client and the woman at the desk was always a pleasure to speak with

Ja
Review №29

The 🥈 ND time we used them. They are reliable, quick, and honest.

Mi
Review №30

Excellent service and staff my vehicle come out looking better than when I bought off the showroom floor

Ga
Review №31

Excellent experience, great work. Kept me updated throughout process.

Ke
Review №32

Great experience. Highly skilled. Do fantastic work, very friendly & knowledgeable staff. Very pleased with their work.

AC
Review №33

Had my whole car repainted here after getting multiple quotes from Louisville area shops. Very professional business with great quality. I was updated almost daily of the progress. Would highly recommend and will be back for additional work.

Th
Review №34

Super nice and professional. They stayed in touch and kept me up to date on my repairs

Ta
Review №35

I was in an accident and they did an amazing job on my RAV4! Very professional and family ran business!! I will definitely recommend anyone I know to go there in the future!

Cl
Review №36

Touch of Color did an amazing job on my vehicle. It was rear ended but it looks like it was never hit! The work they did was very detailed, and I can tell whoever painted it is very meticulous. Flawless work. In addition, the employees were very kind, accommodating, and kept me informed throughout the repair process. I would definitely recommend this repair shop! 5/5

St
Review №37

Great customer service and work on car!

La
Review №38

We are amazed on how those Staffs are very friendly and nice. After I dropped off my SUV there, they offered me a ride home and they did! My SUV looks like new!! They even washed my SUV and all clean and looks brand new!! For who they are, We are forever their customers! Even if I live in California, and if my car need a body work, I definitely will drive all the way there and have them work on it. Guaranteed!! Thank you so much for your awesome service!!! We will be back! YOU GUYS ROCK!!

Ro
Review №39

They fix my car after wreck. It was perfect. Looked like new.

Ja
Review №40

Did a really quality job and got it done on time. Would recommend for sure

To
Review №41

Awesome place to get your car repaired. Very knowledgeable about all makes and models. Very friendly staff. Outstanding management. Great place to go get your car fixed....

Am
Review №42

Very friendly and professional. No charge for our small paint transfer from another vehicle hitting us. Quick and efficent. Would definitely recommend

Ke
Review №43

I have used Touch of Color a couple of times and have been very satisfied every time !

Go
Review №44

They are AWESOME! Kept me informed of the progress on my car 🚗 told me everything that was going on waoting on parts when they would arrive when my car was doing ro be ready! Not only was it ready it was perfectly fixed cleaned and shinning! I would recommend them to any one who has damaged their vehicle. It was an AWESOME EXPERIENCE AND THEY HAVE GOODY BAGS FOR YOU! Will never use anyone else! Thanks Destiny🥰🥰🥰🥰🥰

Ma
Review №45

Gave them just a fender to paint. The paint scheme for my vehicle is a very difficult 3 stage paint scheme. They warned me that without the vehicle, it would be very difficult to match the rest of the car. Let me tell you that they did a FANTASTIC job matching the rest of the car. They were very professional and kind in every aspect of dealing with them. They really treated me like a value. Would recommend them to anyone!!!

Er
Review №46

The whole experience was nothing but professional. The process was explained in its entirety and everything they said they would do they did. The work done was top notch and it was overall an excellent experience. Highly recommend.

Ga
Review №47

Destiny was so Awesome!!, she was very professional and communicated each step of the process. When I finally got my car back, I was very pleased. I would highly recommend Touch of Color Collision Center.

Sc
Review №48

Awesome place. Awesome people. Best quality work on vehicles around!

Bi
Review №49

I can personally say I will definitely recommend Touch of Color to any of my friends and family. After I was hit at a red light my bumper was tore up, my insurance company recommended this company so I was a little skeptical.🤔 but after the treatment I received at this place, let me tell you It takes the cake In collision repair shop business. It wasnt just the repairs being A+ work It was the way I was treated, they definitely know how to treat customers. White 2004 Chevy Tahoe Thanks!!! Anthony E.

Ja
Review №50

Did a wonderful job! From top to bottom had the best customer service, they were in contact with me through the whole process! Explained everything to me in full detail and even gives a full warranty for the life of the truck! Why would anyone go anywhere else? I know I won’t! Thank you for top notch service!

Ja
Review №51

When I go to touch of color I always know it will be done wright.

fr
Review №52

I purchased a 2008 Toyota Avalon that was in immaculate condition except for a few scratches on the hood. The crew at Touch of Color did an excellent job painting my hood. The staff was very courteous and professional. I would highly recommend this business if you want quality work at a reasonable price!

Ge
Review №53

Professional, provided updates several times a week. Seems like quality work so far. Would recommend to family for sure.

Ca
Review №54

This is the only body shop I will go to for now on my car has been hit twice and they were very nice to me both times.

Ju
Review №55

I purchased a 2019 Toyota Avalon and wanted to make it look a little more sporty. I took it to Touch of Color and they painted the roof black to make the vehicle have the two tone look of the new Camry. I love it. I get more compliments on this car than any other car I have owned. The staff was very professional and the place is very nice.

Ad
Review №56

A+ service! You get what you pay for here. Very happy with final product, excellent communication during process, highly recommend.

Mi
Review №57

Picked up my car yesterday after it had been stolen and wrecked. Touch of Color worked with my insurance company, kept me informed of progress and got the repairs done a day early. My car looks like new again! 5 stars for Touch of Color.

Pe
Review №58

Great customer service and I love the work they did on my car

Jo
Review №59

Very fast and professional. I highly recommend. They do amazing work. My car looks like brand new!

Ca
Review №60

Excellent service within a reasonable amount of time. I was pretty much in and out with my car looking good as new. I recommend strongly coming here for service great environment as well they were taking care of my every need answered all my questions to my satisfaction.

Di
Review №61

Great staff and service.

Je
Review №62

My agent was Josh he was super helpful very knowledgeable cant really say enough nice things about him but everyone there was super helpful and nice and courteous. If I ever had any other car issues that needed to be dealt with Touch of color would be my first choice

Ed
Review №63

Amazing customer service, the employees were straight to the point, nice, and very professional. My car came out better than brand new after they were done. Would recommend to anyone.

Ha
Review №64

Touch of color collision did an amazing job on my truck. They kept me informed throughout the whole process and stood behind there word. I would highly recommend touch of color, a great family owned buisness.

Br
Review №65

I took my vehicle here after being side swiped by a semi on 65 north. Repairs required replacement of my driver door and the passenger door behind that one. My vehicle looks as if nothing ever happened. Great staff and very accommodating. Its a shame that such a great body shop is tucked away off the main street. They did excellent t work and I will be taking my vehicles back for future work if needed.

Iv
Review №66

This body shop has worked on our vehicle on more than one occasion and each job has been done with great care. Mike and his team have all been great and they are super friendly, fun, and easy to work with. I highly recommend them to all my friends and family! I also attended a ladies night event that was held at the shop and it was very informative. Im looking forward to the next one.

Pe
Review №67

Body work Painting

T
Review №68

Great work and great hospitality from everyone! They did an amazing job on the repair and even cleaned my whole car. I had a minor issue come up after the job was done and they jumped right on it to make it right. Awesome Team!

Ke
Review №69

Great customer service!! Kept me update throughout the entire process which may me feel more comfortable. Very happy with the service as well as with the results.

Ra
Review №70

My car was hit while parked in front of my home. They came and picked me car up and did a wonderful job. My car looks better than it did when I bought it.

Da
Review №71

I was in a car accident where my car was completely shifted. They kept me up to date and made sure that everything was RIGHT.

T
Review №72

My 2016 Camaro was smacked by a large piece of drywall on Snyder I was sick when I saw the damage it had done to my front end I took it to touch of Color unsure and worried. When I picked it up it was back to like it was when I brought it out the showroom floor everyone there is so awesome and treats you so well they not only took great care of my car they also helped me stay calm throughout the entire process they even cleaned the inside I felt like I was getting a new car all over again. If I ever have to get body work again I’ll be back I’m referring all my clients friends family anyone who needs any body work will for sure be sent to them thank you to all the team there

Ra
Review №73

These people went above and beyond for my car. They allowed me to write a check for half of my deductible, (which helped me so much more than they know) and when I got my car back, they had fixed a door scratch from when some idiot dinged my car. They also cleaned out my vehicle which I am not used to. I highly recommend this place. The woman at the front desk is an absolute sweetheart. God forbid I ever have to get my car repaired again, but if I do, they are number one on my list.

De
Review №74

They were great. They kept me up to date throughout the entire process. Great customer service and top notch repair.

Al
Review №75

Touch of Color did an AMAZING job with my Impala. It was in pretty bad shape from my car accident. It now looks brand new. They even touched up on my pin stripes that was faded. Also, it was done in a reasonable time. Didn’t take long at all. Thank you Touch of Color for bringing my Impala back to life. I will be bringing it back for more work that I want done. Highly recommended!!

Be
Review №76

The Touch of Color staff were super friendly and helpful! This whole process was made easy with their help and i’ll be recommending this place to family and friends!

em
Review №77

Touch of Color took care of my 2017 Tacoma in a timely and professional matter. Not only did they take care of my body work but washed my entire vehicle. Since having them do my work I have referred them to several people two of which I know used them and were equally happy with their work.This is the only body shop I will use now!!!!Thank you Destiny and Touch of Color crew!!

Mo
Review №78

Very friendly, great work, done in a very timely manner. Would recommend this establishment to anyone needing work done on their car.

Le
Review №79

They are great! My car looks like it has never been wrecked ever. I am always gonna go back to them.

St
Review №80

One of the best companies Ive worked with. I run a full service dealership locally but prefer to use Touch of color. Mike Whobrey and the owners Mike and Julie Hook are very honest and sincere. I highly recommend Touch of Color for any body repair.

Ja
Review №81

I enjoyed working with them my car looks great and it looks as if it was never in a accident. I would highly recommend this place

Pr
Review №82

I have a piece of shyte car that keeps getting wrecked. I always use this establishment because they are so friendly and funny. Its a family business and they make you feel like your a part of the team. I really appreciate the receptionist Joy attitude shes a hoot and her name says it all for her. I always speak with Destined the brains behind it all. Well, Im my opinion..... Lol but shes really cool and shockingly remembers her clients. I really enjoy them all, but be careful the snacks are not free.... THE SNACKS ARE NOT FREE LAYING AROUND THE OFFICE. Im telling you they will get you before you check out like a hotel mini fridge. 😁 if your looking for good workers with a friendly family atmosphere this is your place.

Am
Review №83

This is my second time using Touch of Color and I am still SUPER impressed at their professionalism, timeliness, and AMAZING customer service. Not to mention theyre work is great as well!

Je
Review №84

Very friendly staff

An
Review №85

After some heart ache they went above and beyond

De
Review №86

SHOUT OUT to this shop..they did an awesome job on my car ❤ ....great experience

Ho
Review №87

Prompt, informative and professional. Highly recommend. Car came back clean inside and out!

Ja
Review №88

Didn’t take long. Got my car right back. love the place

Jo
Review №89

The people at Touch Of Color made this so easy for me. I dropped my truck off on the 24th and it was done and ready to be picked up on the 25th! They are great people to work with, I highly recommend this place.

Da
Review №90

I’ve taken my car here twice and will never do it again. First time took over 6 weeks for the repair. I gave them the benefit of the doubt. Second time, over 5 weeks and had to take it back in and problems were still not addressed. First time I got my car back, the check engine wasn’t addressed and my headlights were completely misaligned. I took it back in and they “realigned” the headlights, only to see that they were still aimed high enough to miss the road completely. I ended up having to fix it myself, because In replacing the headlights, they never locked the passenger side headlight socket in place. I could list my issues one by one on this page, but this bodyshop is awful. I’ll never go there again.

Ga
Review №91

Touch of Color did a great job on my car. Would recommend going too

Ki
Review №92

Mike made sure they did a great job on our Chrysler 300. They do great work and DONT overcharge like some of their competitors!

Da
Review №93

The best work I ever seen every GOOD job.

Al
Review №94

Did a great job on my car and saved me from having to buy another one ..great job boys

As
Review №95

Mike and his team are excellent and help you every step of the way!

Ti
Review №96

Very pleased with your service and will recommend to my friends and family

Ta
Review №97

The staff were very friendly and kept me informed and the work is amazing!

Ka
Review №98

They are super friendly, they have an amazing family like environment the work they did was amazing it is definitely a must to go back if I ever have anymore car trouble.

Ol
Review №99

Honestly,Everyone at touch of color is amazing. My vehicle was hit hard by an uninsured motorists and was so stressed to know I had so much money coming out of pocket and who was going to repair it and repair it quickly/correctly. A friend referred me to Mike at Touch Of Color and Im so glad I did. They did nothing short of an amazing job on the inside and out of my vehicle. I was given personal cell phone numbers of Mike and Destinee and had access to updates on my car at all times or answers to ant questions, any time of the day or night. Dont take your car ANYWHERE ELSE. They are absolutely the most genuine, honest, and amazing people at Touch Of Color. Thank you guys for getting my baby back to me and dealing with my insurance company!

Ka
Review №100

Mike & Julie are the BEST! They fixed the whole passenger side of my truck where it looks perfect! Customer service is fantastic! I will send all my friends to A Touch of Color! Thanks so much!

Information
42 Photos
100 Comments
4.9 Rating
  • Address:4734 Rockford Plaza, Louisville, KY 40216, United States
  • Site:https://autobodyshoplouisville.com/
  • Phone:+1 502-447-6422
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto upholsterer
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Appointments recommended:Yes
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