Very friendly and professional service. Brian was extremely communicative throughout the entire process. My repair was completed faster than expected. They also handled my rental drop off which was super convenient! Added bonus - my car was squeaky clean upon pick up!

I just want to thank them for being so professional so accommodating and they got my car done ahead of schedule so thankful to the especially mr. Perry

Stacy was great! They did an awesome job an amazing work on my vehicle. Definitely will recommend.

They did a wonderful job with my car. The whole process was very easy.

Took my truck in to have insurance work done. I have to say they are on point very efficient, detailed explanation of each and every step of the process sent me text updates with photos and stages of work being completed. Cost break down of each item replaced received a full report when i picked up my vehicle. I am very pleased with Neil Huffman collision center definitelt the right choice. Vehicle was done 5 days sooner than estimated.

They are awesome! So very friendly and fast service with good quality.

I want to give a HUGE shout out for Neil Huffman Collision Center. I have used them for almost 20 years and I have never anything to complain about. They always go above and beyond in getting things done, keep you in the loop not to mention just do a good job at fixing auto body problems. My last visit - because I was sideswiped when I was caring for my husband and was picking him up from the cancer center. They did their usual great job and then some and then... They cleaned my whole care and got my oil changed. They always surprise you with the little extras. Personally another big thank you to Tanya.

Tried to have my car towed there after an accident and they were extremely unhelpful

Great customer service

Today i left my ford explorer after a crash in the front they were very nice. Excellent attention at all times

Great group of guys that do expert work.

Was there to get a quote on how much it would cost to fix the damages to my 2009 Jeep Patriot 4x4 after the 4 car collision on Rockford Lane.

Good Tanks

Love them. I always take my car to them when it needs to be repaired from being damaged.

When I got my vehicle back there were things on my vehicle that were broken that wasnt broken when I gave it to them. They then tried to say that it had to deal with the collision when I know it wasnt.They also did not reinstall other cosmetic parts or reinstalled incorrectly. Then when I called about when I would get it my vehicle back on day 3 after I was told it would take 1 or 2 days they told me that there was one more thing that needed reinstalled I told them I just wanted my truck back and not to worry about it. Then they thought the phone was hung up but it wasnt and she said to her colleagues that I was lying and started talking bad about me. Which is extremely unprofessional. and they are going to charge the stuff they broke back to my insurance company. I will never take my vehicle back to them and urge everyone I know to do the same. Final note, if you want information from them you have to drag it out of them.

It’s like I never even had collision damage on my car. I love these guys. Very professional. When I picked up my car the manager and tech both came and shook my hand and thanked me. I loved that and made me feel good.

There’s no type of communication. I have been waiting for my car for almost 3 weeks they keep changing the dates for when my car will be ready. I currently stay in Chicago and I’m paying out of pocket for my rental car. I’ve been told 3 different dates and none of them were correct, I’m just basically waiting on a call back that I’m never going to get because I will have to continue to call them and check on my status on the car. I will never go back to this place or refer this collision center to anyone and I’m also disappointed with my insurance for giving me there information.

Helped me a lot thru my process n Daniel was awesome.i will go back n recommend it 110 percent.

Very informative

They worked on my girlfriends car, when we picked up the car it looked like a new car. They had washed it, buffed the paint on the complete car Plus detailed the interior of the car. The young lady that helped us was Fantastic to work with.

Great service

I considered not getting the dent fixed because I was concerned about the paint matching. I picked it up today. Even my husband said it was a good job and he used to be an auto paint inspector! Everyone was super helpful. Thanks Neil Huffman Collision.

Best place to go Fix to your car

Quick and fast quote. Go to other places then here and you will see the difference in Professionalism and service. Thanks Neil Huffman.

EXCELLENT REPAIR TO MY HIGHLANDER. You couldnt even tell some truck backed into my read. Extremely happy with the repair and would definitely recommend. Endorsed by my car insurance company GEICO. Hope I dont have to come back but if something happens to my car I know where i am going

Had a great experience here! The customer service was top notch and the service was fast and quality!

Quality work and excellent customer service. The repair was completed on time and met all expectations. They even detailed my truck. Looks great!

I had to reopen a claim to fix an issue where water was getting into my car because Jeff Wyler’s collision center didn’t fix it correctly the first time. Lucky for me I was told to take it to Perry Ferrell at Huffman. Perry treated me like family and spoke to the insurance company for me and got them to reopen the claim and cover the cost to fix the water leak correctly this time at Huffman’s collision center. The man who did the work was Chris Guess. He was a top notch professional. Not only did he fix the water leak, he took care of the smell from water getting in, and fixed my windshield washer fluid container while he was at it. Chris walked me through all he did and was fast and efficient in his work. Perry may need to give him a raise to make sure he can keep him. Chris seems destined to take over a body shop with his abilities.

Did a quick job for my insurance quote and gave accurate price for repairs.

Great place and service

They do good work. Very nice and professional!

Fender bender? What fender bender? The car came back clean as a whistle and the repair was immaculate.

Good wait area, unisex bathroom, rental place (enterprise) across the street. Friendly and helpful staff.

Very courteous and professional quality repairs. Up and running on your schedule with the time promised. Nothing but high remarks about the quality of work.

Clearly the manager didnt actually read my review before they responded. I did not have a great experience. Part of it was bad, part was okay. My review:It was just before Christmas when I had my accident. I didnt appreciate their threats to charge me a storage fee if I didnt clean out my van forthwith. They were closed for 3 & a half days, & never open in the evenings. I had no vehicle & no one to take me there to deal with my van in the days leading up to Christmas. I did the best I could to get there, but they didnt make it easy. Once I got it cleaned out, the lady was really nice & helpful with the paperwork.

I will never take my vehicle to this place again. They will send it out with more issues than it went in with and then claim they had nothing to do with the issues. That they dont make mistakes. Well last I check nobody is perfect so yea they can make mistakes just not adult enough to claim their mistakes.

Those guys do very good work in a short period of time.

Best body shop in town. Always recommend them to anyone I know or meet that needs body work done on their car. Top quality service and work.

They take good care of me and my car.

I have to give praise to Mr. Brian Mayer with Neil Huffman Collision on Dixie!! I was in an auto accident recently and had no idea where to go. I was recommended to Neil Huffman Collision Center from another happy customer, and I was not disappointed!Brian walked me through every step of the process, and he answered all of my questions along the way! The entire staff was friendly, and I was provided updates the entire time my car was in the shop.I went to pick up my car and it looks AMAZING! The team at Neil Huffman Collision Center really went above and beyond to take car of me and my car during a very stressful situation. I will never go anywhere else, and Brian and his team have gained a lifetime customer!!

They know what to do and how to do it. GREAT people to deal with.

Quality work, people really work with you

Great service, cleaned inside, enen washed it!

Theyre doing a great job keeping me up to date on my repairs.

Good repairs, professional. Perry the body shop manager is very helpful.

Always nice and did a really good job on one of my cars before

If your vehicle is banged up you can trust this team to make it good as new. Anytime some Louisville driver forgets how to drive these people will fix you and get you back on the street and going.

Painted the front end of my car. And they did a fabulous job.

Didnt have any real issues. Little pricy but thats a small thing to a giant.

Go see Bryan Mayor! Very satisfied!

Always gotten great service there.

Fast friendly and courteous, body work was perfect, highly recommended!

Great service and my car looks new again

These guys did an excellent job and also DETAILED the interior of the car. Yasss.

Good service

They gave me an estimate of six to seven days to fix my vehicle on the 5th day I called and they havent even started on it and they told me it was going to be another two weeks very unreliable

Worst collision center ever. Had the worst experience, they got the wrong bed for my truck, it was a shorter bed and it was a standard bed instead of the LE. Then they wanted two thousand dollars to fix the dents and paint it. And i just found out they put my tool box back with the rails and you cant even lock it in so it slids around. They half did all the repairs and pulls on the frame, and didnt even make it to where you can put a bumper back on it. These are the laziest, worst repairs i have ever seen on a vehicle. It cost 4000 dollars and i wouldnt have paid them 50 cents to do the work they did. I would not recommend this place to anyone, even if insurance is paying for it this place is a joke. Way over priced. They told me it was gonna be 2000 dollars to have it painted, i had it painted for a fraction of the price at mid city body shop on dixie and they said the would have done all the work and painted the entire truck for the same price neil huffman charged me. If youre looking for a good body shop dont go to neil huffman. Go to Mid City Body Shop they do a way better job at a way better price.

We had a morning appointment and they saw us right away! We were there for maybe a total of 20 minutes and they had the issue resolved!! Having an accident is scary and you have to worry about so much afterwards, this is just one less thing that we have to worry about now!

Willing to go here again If needed

Perry and his Team are ALWAYS super professional!

Great service, highly recommended

Great work on my truck

Very professional, & honest.

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