This place is always great and professional. The doctors care for you and take their time to go over you eye health. Theres a wide selection of frames and the sales staff is not pushy. Frames tend to be higher end and a little pricey! But overall quality and service here is unrivaled.
I was able to get an appointment within a couple business days. The appointment was super quick and efficient. Everyone was really lovely. They clearly explained the benefits for my insurance and what I could get. I was able to get some nice polarized sunglasses for just $10 through my insurance. So that was an unexpected perk. My new prescription lenses will take two weeks. Not sure if that’s the normal timeline or because they’re moving offices right now. I’m excited to see the new office space!
Its Highly recommended! Staff are very friendly & accommodating. The Eye Doctor was so patient & clearly explained the result of your eye examination.even if you dont have an appointment just Go & you will be well served.👍😉More Power & Keep up the Good work.
Fast, efficient and great customer service. lots of choices for your frames. it was recommended by a coworker which was a good choice.
Everyone is always so welcoming and friendly. I moved to Lancaster & still make the drive to their new location. Well worth the drive.
The one. The only. Nicest people. Best Doc.
The service was great. They answered all my questions and were very warm and friendly.
State-of-the-art equipment and a very nice staff. They are VSP preferred and have great prices. I found a new optometrist!
Sad to say, Ive lost a lot of trustwith retailers through the years.BUT....some retailers still performing like professionals. They make you feel like family.I love this establishment and the people working there. Always a smile and thinking outside the box. Looking for someone newCheck out Eye. Q. OptometryThank You Everyone
Great and quick easy service. Dr. Yap was informative and helpful in all my eye exam and contact exam needs.
Such a Great experience! I felt safe and comfortable. Eye Q front Staff are friendly and professional. Dr. Yap was great, very knowledgeable, and thorough as well as small talk. Can’t wait to pick up my glasses.
Very friendly, fast and convenient! The store felt very safe with good hygienic practices. 100% would recommend 👍🏼
Love this place! Wonderful doctors and a great selection of frames - everyone I’ve dealt with there has been helpful and friendly.
Great customer service!!!Eye doctor conducted a thoroughly exam. Explained in detail all the eye exam results.Very efficient, professional and friendly service.Everyone is friendly and very professional!I highly recommend Eye. Q. Optometry!!!
Eye Q front staff was very thorough and patient as I was trying to choose frames for my updated progressive prescription. Dr Yap was great, very knowledgeable, and thorough as well as small talk.Cant wait to get my new lenses. Thanks Eye Q!
I love this place!! Everybody is always so nice, and I have never had to wait very long at all. Would highly recommend Eye Q, to anybody looking for an optometrist.
Highly recommend! Everyone was super friendly and very helpful. Great experience!
Dr Branzuela and her staff were smart, prompt, and helpful. Think I found my new optometrist.
Been getting our eye exams here for years. Just came with the whole family for our annual eye exam. The staff, Dr. Banzuela and Dr. Yap all are great and friendly and explains everything patiently. We will keep coming for our exams!
I have been coming to this place for years. This is were my family comes to get glasses. They treat us very well and like family. The doctors are excellent and the prices are affordable and great quality.
I always have a good experience whenever I visit Eye Q. Everybody is so nice and pleasant. The doctor listens to you. So even if it’s almost an hour drive I still go there.
Said it before and Ill say it again.. this place is top notch! Super friendly and professional. The staff are kind and upbeat. The equipment is new and not outdated. Highly recommend!
They are taking all the precautions to make it a safe visit. Fast and friendly service. Great selection of glasses frames. Had a great experience.
The staff was really welcoming and friendly. Dr. Yap was very attentive and explained things where I could understand what he was showing me. I would recommend them highly.
I’m 50 this year, glasses since I was 12...This was by far the best eye appointment I ever had. Efficient, accurate and great to deal with...highly recommended
Such a great experience! I am pleased with their services and assistance.
Great selection of name brand frames and very friendly and courteous staff...eye exam doctor was very professional and knowledgeable. Very clean and safe environment...highly recommended to anybody needing glasses or eye exam!
They are very kind and professional! Dr. Maureen took the time to explain everything very thoroughly.
This was my first time having an appointment here. The staff was very kind and tremendously helpful! I felt very safe while here. Would definitely recommend!
Excellent, personalized service. The eye doctor takes time to get to know you and explains everything clearly. No horrible eye puffs!
Dr. Yap and the entire staff are wonderful!!! The office is immaculate and their customer service is phenomenal. I highly recommend.
I’ve been coming here for years and it’s always a pleasant experience. It’s nice and clean and needless to say I always find a super cute pair of Michael Kors!!!
Friendly and professional staff and doctors, incredibly COVID safe and I felt valued as a patient. Can’t wait to come back and pick up my new glasses!
Great customer service. Friendly and helpful staff. The Doc was very friendly with so much information about my exam. The staff was friendly and friendly. I will definitely go back and recommend my friends and family
Great experience, felt very safe with all the Covid-19 precautions. Staff was very helpful and friendly, eye exam took less than 20 mins and was able to find the perfect frames!!
Friendly, efficient, courteous, professional staff.Excellent operation in every way. Dr. Yap is the best doctor Ive been to, bar none. Be smart, use Eye Q.
Great place. Our family has been getting our glasses and contacts here for at least 10 years. The staff is kind and thorough, the place is meticulously clean and they are very Covid19 - conscious and careful. Super stylish frames and quick turn around. The BEST!
Was able to score a same day appointment and from the moment I stepped in, the service was excellent.
Unbelievably great experience from top to bottom. Everyone was so nice and I had my new glasses within an hour. Couldn’t recommend them enough!
I’ve been going to EyeQ for over 4 years now and I have no desire to go anywhere else. The doctors are professional and friendly and the staff is the best. I’ve been working with Patricia for years and she’s such an awesome and helpful person. The frame selection is vast, they have tons of designer frames as well as more affordable brands. Prices are reasonable and they don’t try to rip you off or buy upgrades that are unnecessary.
Eye Q was a good experience for me. I’ve gone to Dr Linden’s for years and this is much better. Their personnel were helpful and gave me their opinions on the frames I tried. They were friendly, yet professional for my appt. They had enough selection of glasses but it was not overwhelming. I also felt the prices were reasonable and they took my VSP. 🤓
I received personal service and attention from Dr. Maureen Yap. She addressed my concerns about bifocal and trifocal lenses. Felt comfortable and not rushed at all as I was the last customer before closing time at 7:00 PM. A better atmosphere than going to one of those franchise optometry.
I absolutely loved it,Extremely professional and attentive.Clean and friendly environment. Highly recommended it!
Very safe environment, they limit the number of people allowed into the Drs. Office and ask you to sanitize and they check your temperature. The office was very sanitized and clean. I love how they took all the precautions. Friendly and caring staff, they were able to accommodate my schedule. So happy with my experience!
Eye Q is awesome. Wonderful selection, friendly staff and thorough consultation. Dr. Yap and his team really made me fell comfortable and the whole process was incredibly streamlined. Highly, highly recommend.
These guys are awesome. Everyone there genuinely cares for your well being and strive to make your experience with them nothing but amazing.
Once again Eye.Q.Optometry did not disappoint. My exam was quick and painless and they had loads of patience while I tried on what seemed to be every frame there. I narrowed it down to one and look forward to sporting my new frame.
I love coming here! They are very clean and organized, they make me feel safe especially during these unprecedented times. Dr. Yap is amazing! Always a great conversation with him and he really tailors his solutions to my specific needs and my lifestyle. Truly an amazing team, all together!
I’ve been going here for 5 years now. I always feel comfortable talking to the doctor about my concerns. Very knowledgeable staff. Irving helped me today at the front.
~Hands down~ BEST DR’s EVER!!! My son and I have been treated by Dr. Yap and Dr Maureen over the past few year. My 16 year old son loves them both especially Dr Yap. They both don’t talk to us like other Drs with long wired words lol or make us feel lost or rushed. They take their time to explain everything in full details and they make sure we understand before leaving. The great part is that both drs go beyond asking us questions just to pin point exactly where our problems are coming from. Dr Yap and Dr Maureen alway gives us that comfort that we are getting the best treatment and service we deserve. E.Y.E Q is super cleaned and organized. The staff is AWESOME as well and super friendly and talkative. I even brought my boyfriend along and switch to EYE Q.
Great staff, great Doctors!
Love coming here! Everyone is so friendly and super helpful. The doctors are great!
5 stars will justify how satisfied I am.
Best customer service real nice people
The staff are extremely friendly and are helpful. They do a great job at what they do.
Very friendly, professional people! Nice selection of glasses.
Very friendly staff and excellent service from eye doctors Maureen and Brian… been with them for years
Everyone here is very nice and knowledgeable. There’s always sanitizer within reach and I totally felt safe there amongst all the covid precautions. It’s my go-to place so I dig it.
I just want to say that everyone was very helpful and I would recommend this place to my family and friends.
By far this is the best prescriptions I have ever gotten!Everyone in this office is stellar !!!! I highly recommend this Optometry office !!!!
Dr. Yap and the Eye.Q. team were great. I had an excellent experience.
Great service!
Doctors and the team are just amazing.
They are great and super helpful! They were able to replace my broken glasses on short notice. I had a wonderful experience!
Everyone is friendly and nice..
Such a friendly staff and clean space! Had an easy eye exam and was out with a prescription and contacts in 20 minutes.
I love coming to this place! The interior is nice and everyone is super friendly and helpful.
The personal and the optometrist were very professional and nice, I have my lenses the same day.
I think i was their first apt of the day & awesome service right from the start. patricia welcomed me & took my temp. she pre examined me before the dr could see me. then after i literally waited maybe a min for dr. maureen. super sweet & very patient with me. she answered all my questions & was very knowledgeable. after my exam i went back outside & waited for my prescription. while waiting patricia & kevin helped me pick glasses bc i am SO INDECISIVE. lol so i finally chose some cute paradigm frames (: also thank you to dr. yap for my emergency visit last week. my eye feels so much better ! overall great experience ! thank you so much ! 10/10 would recommend ! (:
The Doctors are very knowledgeable, respectful. professional, friendly and very nice.The staff are kind, helpful and go out their way to serve you either by phone or in person.The facility is modern, clean nice and they have trendy & traditional frames, reading and sun glasses to choose from.I had been their customer for 4 or 5 years and I will continue going to them for my eye annual check up, new reading glasses and trendy sun glasses.They clean and adjust your eye glasses for free.What else should you ask? We are fortunate to have an Optometrist like them in our area. Good luck and all the best Doctors....
Space is pretty decent and the efficacy is vast and straightforward!
I am satisfied with EYE Q at Eagle Rock for the staff and Dr. Yap is very helpful making sure my eyes are in good health and understanding the long term circumstances. I am glad for the outcome of Dr. Yap. Thank you to the staff making sure the supplies for the contacts and eye glasses are in stock and super duper happy with the overall experiences.
Their office is very neat. And the staffs are very polite and helpfulThe doctor is very friendly.All of my kids go to this office.I have recommended them to my friends and sisters.
Doctor is meticulous and staff is marvelous.
Thank you Eye Q for making my first experience a wonderful one. Dr. Yap and his team are very professional.
Amazing Customer Service! I am glad I decided two years ago. To have my eye exam here. This is my second eye exam with them. Great friendly, knowledgeable Employees & Doctor. Thank you for your help. My eyes thank you very much! Great job! I will be coming back next year.
After searching for various Drs and reading mixed reviews I decided to give Eye Q a try for their high rating. What a great choice! What impress me most was the high level of professionalism by the Dr and his staff. I felt like he truly cared about my vision problems and went beyond the call of duty to give me the best possible prescription. Was not pressured to buy or do anything I didnt want to. Great place, efficient, and prompt! Went to Costco optical and had a terrible experience waited over 2 hours with no exam before. Stick to the mom and pop places who are there to serve YOU the customer. Thanks again Eye Q!!!!
Eye Q. Optometry is awesome and I love Dr. Yap (Ive only ever seen him). I am what any eye doctor would deem a difficult patient. I was born with terrible vision and its not getting better with age. Dr. Yap spends sooo much time with me and is so thorough and straightforward...he isnt trying to sell me a pie in the sky. That said, he continues to try and get me to where I want to be as far as my contact lenses go.The eyeglasses they made me (Im up to 3 in one year!) are perfect.They are also very upfront about any fees or out-of-pocket expenses and I believe they take most insurance plans. Their scheduling is super easy and Ive never had to wait more than 5 minutes.Great location, run into Target and Macys while youre there!
The staff was helpful and informative. It was an easy, no hassle experience which Im sure everybody wants when they have an appointment. I would definitely recommend this place and come again. Plus my glasses were in within in a week!
This review is for Dr. Brian Yap. From the minute I entered the office, he was so friendly and immediately made me feel welcome. I was experiencing eye pain, dryness and multiple vessels in my eyes. What stood out to me about Dr. Brian is his kindness and professionalism. Not once did I feel uneasy or anxious, in fact, he made me feel calm as I was having some anxiety.He took his time doing my eye test, xrays and I just cant thank him enough for being so caring about his patients. I asked him alot of questions im sure but he was very patient and kind and answered them with a smile on his face, and that really stood out to me, he truly puts his patients first.I left the office overwhelmed with gratitude and happiness that I found Dr. Brian, he truly stands out because he puts his patients first and afterall isnt that what we look for in a doctor? Thanks again Dr. Brian
Love this place. Everyone is very focused and detail oriented. They make us all feel like family. If there is ever a problem or the frames need to be fixed or adjusted it is done immediately and without question or billing. The tests are done very professionally. Every issue is explained clearly and simply. I will always come here for my tests and glasses .
Decided mid morning to finally get in and get my prescription updated and eyes checked. It was important to find somewhere where I could get in and find glasses same day. They were very helpful on the phone when I called and the eye doctor saw me pretty much right away after a few minutes arriving to the store. Doctor was very nice and she was very thorough. They have a ton of diff brands and stylish glasses to choose from! Patricia was really patient and helped me pick out my glasses with no pressure at all. Very friendly staff that work there! Prices were listed down to show/compare my savings. I will most definitely be back and highly recommend others! Love my new Glasses thank you!!! - Miko
I love Eye.Q. Optometry. The Staffs are very nice and the procedures done is very impressive. The facility is net. I highly recommend them. Please give a try and you will not be disappointed.
I’ve been coming here for a couples of years and I gotta say my experience here has been great without any problems. People there are friendly and help you with a positive attitude.-5 Stars
Highly recommend Eye Q! I recently lost my glasses and came here out of desperation and they were able to get me new glasses within an hour! The staff is super friendly and extremely helpful. This is my new place to come for all of my vision needs!
Its been 4 years since I last got an eye exam and I wanted to try a new place. I have trouble seeing at night so I needed glasses, I got Lasik about 10 years ago. I was very pleased with the service I got from the Dr and his employees. The young lady who helped me did a great job in helping me select the perfect frame for my face. Ill be recommending more people to this place!
The staff got me in and out with no waiting. The Doctor was incredibly attentive and explained every step of the process. Mu wife and son also got their exams and glasses there. We are very happy with the service at Eye-Q
I see the EyeQ team as a great example of a caring practice. Full service optometry from Dr Yap providing sound advice and care about my vision to the staff that is helping select my vision needs. Highly recommend.
I’ve been going for Eye Q for 2 years now. Patricia has been always an excellent assistant in helping choose eyewear and presenting some good deals. The ophthalmologists that I had were very knowledgeable and friendly.
Took glasses in for adjustment and they did superior work. Id purchased them in another state and that was fine with them. Extremely professional and customer oriented. Will definitely return when its time for exam and new prescription!
It was great. They were honest about whether contacts would work for me or not, and even helped me pick a good looking style for my new glasses. Can’t say one bad thing at all. Thanks guys.
Ive been coming to this location for 3 years now. Very good customer service with very nice staff members. Pricing is very reasonable too.
Very accommodating with a pleasant smile from the staff and this my second time to be here. thank you and god bless 🙂
Everything is great. Staff, care, selection.My only problem is not having any open weekend hours makes it really difficult to shop for frames.
Optometrist (Dr. Yap) took the time to talk through my concerns, discuss the tests and various approaches, and come up with ideas for my lenses that have worked great. The staff is very friendly and helpful at picking out frames, which I get complements on. Not a budget place, but Ive given up on budget places and mail order for my particular issues.
It has taken them over 4weeks to get my glasses and when they tell me they will be in tomorrow they call me 30 mins before my appointment to again tell me they dont have absolutely ridiculous would not recommend this place zero integrity shameful
I called on a Monday and had an appointment for me that day, but because of my schedule, I had to wait until Wednesday. They were friendly, professional, and a joy to talk to. They were knowledgeable about the best options for both contacts and eye glasses through my insurance. I would highly recommend them.
Dr. Yap was so incredible. I have been with my old optometrist for so long, I was worried about switching, but Dr. Yap was not only easy-going and friendly, but also incredibly professional and knowledgeable. After mentioning that I spend a lot of time in the sun (something Ive mentioned to every optometrist Ive ever gone to) he immediately changed my prescription to contact lenses that block UV rays (the contact brand Ive been wearing for years didnt have UV protection)... not sure how my other optometrists didnt think of that, but so glad Dr. Yap did.Anyway, overall great experience. The girls in the office are great with insurance and took the time to explain all my options etc. and Dr. Yap went above and beyond. Oh, and they got me in for a next day appointment. Go here :)
Everyone was kind and efficient. Equipment was all very modern. Dr. was great at answering all my questions. I would recommend this place.
Staff is very friendly. The Doctor is super nice! I was seen within a few minutes, received a prescription and on my way.