I bought a BMW 5 series from them in September, and encountered the following unpleasure.1. The odometer was 3000 miles more than the advertised because one of their staff used the car as a daily driver.2. The wheels are not original. One of the tires was from 2015 and they didnt know how to read the DOT code.3. They tried to include a $215 dmv penalty in the registration fee because they forgot to register the car since April.4. They charged me $633 registration fee and promised that I would get a full year of registration, i.e. next September. I doubted about that but they said they were sure. However when the registration card came, it expires in next April.5. I tried to get part of my registration fee back and got denied.IMO they were no better than the average dealerships, no idea why there are so many positive reviews here.
This place was great we had a wonderful experience here! Customer service was so genuine and the atmosphere was relaxing. Obviously the quality of vehicles was above the norm. So glad we found our vehicle here!
This is long overdue, but I had a great experience with these guys and wanted to wait a couple of months after my purchase to let everything sink in prior to my review.Made the trek from San Diego in January after confirming availability and price of a 2019 BMW 440i convertible. Price was unbelievable for the mileage (~4k miles) and condition, so needed to see in person before pulling the trigger. As soon as I arrived, was greeted with my car in the lot, ready for a test spin. In an out of the area in about 2 hrs with full documentation and my brand new whip.PROS+ Friendly and humble staff, none of the pretentiousness that goes along with luxury dealers. Special shout out to Reza for hooking it up with the deal and Tri Phan for walking me through all of the financing documentation. Tri even had BMW match my BoA interest rate on top of the great pricing I received.+ Superior vehicle, especially for the condition and price point. I am super obsessed with attention to detail and browsed around for close to a yearfor a good deal (across dealers in SoCal and about), before settling on this beauty+ Quick process. In and out in about two hours with down payment made, financing secured, and brand new whip in hand+ All Warranties Checked out. Admittedly, not knowing anything about this dealer, I had my reservations regarding honoring of warranty, etc. But the transfer process was easy, and I brought the vehicle into my local SD BMW shop to get it registered within the first week of purchase. 4-yr/50k standard warranty and (balance of) 3 yr Ultimate Care all checked out and now officially under my nameCONS- None really, but if I had to list anything, it was that the car only came with one key. I was promised two sets (if they found the second key) but they never followed up. Not a big deal in the grand scheme of things, but wanted to keep this review as unbiased as possible.Have recommended coworkers to this shop and will def be back for a future purchase.
These guys are amazing and took great care of me. Easiest car buying experience...I literally just told them which car I wanted and negotiated a great price over the phone. I came in, picked up my new car, and left in no time. None of the horrible nightmares that come from going to a dealership. They also made it extremely easy to return the car. Hands down best experience Ive had getting a car.
Purchased a car here at ILUXMOTORS and I couldn’t be happier Omid was super helpful, definitely next car I buy I’m coming here! Kimberly from finance knocked it out park,we really could be happier!
Great place to get a luxurious ride! Cristian our salesman made it a wonderful buying experience! He was very enthusiastic, friendly, knowledgeable, and really knows his stuff!! He will take care of you.
Reza and his team are awesome! They have a cool selection of cars and these guys know how to help you out. I was a bit of a grind but Omid put up with it and I appreciated that. Most high end dealerships carry their ego with them. These guys are humble and down to earth looking to help!Much love guys!
I use to change my car every year, so I had been in a lot of dealerships, but by far I Luxmotors was the best one. I got the car that I wanted, really good price and the best customer service, Omid was super kind and helped me to find the perfect BMW for the price that I wanted to pay.Thank you guys!
Nice dealership with good selection of European and exotic cars. The staff were very friendly and attentive.
Hassle-free buying! That is what we all want when it comes to deciding to buy a new car. iLux Motors is clean modern and full of amazing demo cars. They specialize in BMWs. I purchased a beautiful 2018 X4 M4.0i from iLux Motors and it had all the amenities I wanted! He even found the car on the east coast and had shipped, detailed with M series mats waiting for me. It couldnt be easier to buy a car!
GREAT EXPERIENCE! PRESTIGE CARS AND QUALITY SERVICE FROM THE BEGINNING UNTIL THE END OF THE PROCESS OF BUYING THE TWO CARS I GOT. OMID IS A GENTLEMAN DEFIANTLY RECOMMENDED ILUXMOTORS!
Very friendly service very nice vehicles high-end
Puchased a clean 2012 BMW 328i in march of 15. great customer service.
Get place with fast cars.
Cool options by cool people
Amazing place!!
See Ali, he got you covered.
Bar none, the best automobile purchase experience!!!!