It was so nice to find a tire shop who just sold you tires. No high pressure up sales. I’ll definitely use them again.
Just a great overall help from this business. Staff very understanding and helpful.
Fast friendly service fair pricing quick oil change will return
Quality service in a convenient and timely manner.
Roberto and the guys are always so awesome! Definitely recommend this location
Great atmosphere and staff give you a time for your appointment and get you right in at your appointed time great job guys keep it up
I have total trust in them. I use them before anyone else unless its a special repair. The people are extremely nice and friendly
Stay awat they are no good cant trust them!
Top notch service. Fair and honest. Will definitely do business with them again.
Great service cool staff
These guys were awesome. Would recommend highly.
A great group of people.
Great service. Fast and friendly
The guys that work here are knowledgeable and provide good customer service. They really do help me keep my car working.
Very courteous and helpful. We were traveling through from out of state. They got us back on the road very quickly with no charge to remove a screw, plug hole and air up tires. Great service
I had a blowout and called several places looking for tires at a decent price. I came across Big 5 on the web and the website showed that they carried some tires I was interested in and also at the click of a button gave me a instant quote.I called and I was told to one on in and the tires would be ready to install.Everything went smooth.Great courteous service. Good group of people.!!
In all honesty to me this is the best car shop in town in terms of getting repairs and car work done (overall). Theres other places for better prices for tires, and repairs, but this place usually always gets it right for a fair competitive price. They dont cheat you or strong arm you into doing x or y, but give you the options of what they can do and what they recommend based off examining the car. Because they are a brand store they can get the odd part from other locations to bring it to their shop so you can get the job done that day (though it may take a good few hours or a afternoon) instead of having to come back in x days to order the part like other places. They found problems on my car/trucks and when they fixed them those problems I felt while driving went away. Sounds obvious, but many places I go (especially dealerships) always fix something but the problem is still there which leads to having to spend more to get the job actually done. They also dont seem to skimp out on doing the work properly. That all said will you get the best prices around here? Maybe not, but they will be fair and fix your problem. Also do feel their new tire prices are a bit to high especially if your not adverse to just buying tires online. I only recommend the Mobberly location as well, since I havent tried the others and have no plans to as I like this place just fine.
The entire staff there is awesome! From the front salesman Israel to the Manager Roberto, even to the gentleman in the shop working hard and finishing the work in a timely manner. Great environment and hands down the most reasonable prices in Longview, after getting different quotes around town. (Bring them your quote Im sure they will BEAT IT) These guys know what theyre are doing! Most places just want your money, these gentleman sincerely help you out to the fullest. Best service around!!
They are always so knowledgeable. When I dont understand their mechanical terms, I ask them in dummy terms please and they tell me in ways I understand instead of looking at me annoyingly like most shops 😁 and theyre super fast to get the job done as great as they should as well. Really great guys.
Fantastic place with super nice people. Went in for a low tire pressure light they filled my tires, found a leak and fixed it in less than 20 minuets! Will definitely be returning in the future.
Very kind people here. Had oil changes, brakes,front end work and tires done by Big 5 over the years with different cars and every time its been without problem. Prices are good. Would highly recommend.
Israel was really amazing. He was super helpful and really explained in detail what the issues were. We appreciate him!
My kids were on a long trip, 500 miles from home, when the alternator went out. Big 5 coordinated the repairs at a very reasonable price and got my kids back on the road....on a Saturday afternoon. GREAT WORK!!!
Do not go here if you are just passing through Longview. I dont know if it was because we just had emergency problems and had to pull off, but they attempted to charge us 400$ to fix one cylinder coil and a spark plug. This is 30$ in parts and took 5 minutes to put in. This is the biggest rip off in the state of Texas. I hope they treat their consistent customers better than they treated us.
Scam alert! These guys do not offer the same pricing as the other Big 5 locations. This location was at least $70 higher than the others. I saw a price gouging review earlier for this location and can now confirm it. Shop elsewhere.
Have to say, we got a flat on the way into town and had to wait till 7am for them to open, but Roberto was extremely helpful and quick with the service. This was an amazing experience. I would recomend these fine folks to anyone in the area.Mike FairfieldSalem, AL.
Excellent & quick service. Theyve taken care of me multiple times in the last year.
Very helpful and very fast. They also had a. etter price than anyone else I could find.
They work with me to maintain my vehicle, letting me know what will need attention next in order of importance. The work is always done in a timely manner.
They keep my ride running smoothly.
Best prices and service in the area! Highly recommend
I enjoy the friendly staff and hometown atmosphere. Always a smile and my car is always serviced with care. . . .
They Have really pretty tires and really nice guys.. Ohh and coffee!!! Cant go wrong with a cup of coffee while watching tv or reading til your vehicle is ready.
This is a nice Dollar General thats clean, staff is friendly and the store is easy to get around in.
Fast service and friendly staff!
Great service.
Good service. They almost always forget to put a new next service sticker on windshield. Always look for something else to fix when it is in the shop.
Had a tough problem... They didnt quit. They found the right mechanic and the right tools and got it done. Very grateful.
Always have a smile and eager to help. Quality work.
Quick, good work, good prices.
Great customer service.
The service here is absolutely wonderful
Friendly service, and great prices.
Good service good prices
They were not able to help me.
They are always very fast & helpful
Consistently great service Everytime
Great service, very professional, very respectful.
Great service
This place have terrific service
Service was excellent
Had what she needed
Good service
Awesome, friendly service!
Great experience