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Spraggins Auto Repair
1108 W Marshall Ave, Longview, TX 75604, United States
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Spraggins Auto Repair
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mi
Review №1

My Dad has been using Spraggins for many years now. They have ALWAYS done right by my Dad. I am proud to say that I know the owner and I too have used Spraggins Auto Repair in a time of great need for me and my family. I can tell you that the owner is not only a follower of Christ but also a DOER of the word. Thank you Tony for taking care of my parents all these years.

Be
Review №2

Being a single mom, you have to be careful when choosing an auto repair shop.I am very pleased with my experience with the Tonys at spraggins.I would always recommend these guys

Jo
Review №3

My Jeep needed brake work. They serviced it in May $600+ The brakes smelled bad since the service. It got to the point that it was overwhelming and a safety concern from the heat it was producing. My wife called and they said it might take some time for the smell to go away. Nope! We took it back and they thought they needed another $320+ to replace the calipers. The manager/owner wanted to argue this fact with me. Well you should have brought it back sooner. Also idiotic conversation on how brakes work. How about caring about your customers, I do everyday in my occupation. Should have fixed it right the first time. And your mistake should not cost me $320+. We are done with the typical mechanic nickel and dime. Just taking advantage of people.

Jo
Review №4

Kevin has helped me with 4 of my cars, he is the best. Fix it the first time .He makes sure my kids cars are safe and running great. They can save you time by getting it done and done correctly the first time.

Sa
Review №5

Informative and personable. Wonderful service. :)

St
Review №6

Christian based business. Great attitude, attention to detail, clean shop. Performs detailed inspection of complete vehicle and easy to understand report with pictures of findings. Prices are competitive. They truly care about what they do. They stand behind their work. I highly recommend this shop!

Mi
Review №7

Good machines seem as expert as you need working on your car pleasant place to be Ill go back and if you need to get your car worked on you should take to them

Jo
Review №8

Spraggins is an outstanding group of mechanics, we brought in a car that had not been on the road in 25 years and in a week they had it back to life. They called and let us know what was going on and informed us every step of the way. I highly recommend Spraggins. We would not go anywhere else.

Ro
Review №9

Spraggins Auto Repair was recommended to me so I took my vehicle to them to find a problem. The shop was real busy but they work me in and did a great job in finding the problem. The owner Tony and Kevin where very helpful as well as the mechanic that fixed my problem. I would highly recommend Spraggins Auto Repair.

Ke
Review №10

We always get quality, timely service from the entire team at Spraggins Auto. We have used them for years and they diagnose issues well, communicate their plan of repair, and keep you updated as they proceed.They are courteous and flexible on scheduling service and their pricing is very fair.You will be glad you brought your car to Spraggins for its repair or tune up.

Ma
Review №11

Recently I took my 92 Jeep to Spraggins with a cold weather starting issue, knowing it would be a challenge not having a modern computer to plug into their diagnostic machine.Tony took it in and he and his crew over a period of days considering the TX changing tempts through tests and experience figured out the cause without throwing unnecessary parts at the problem.I believe they treated my 92 like a new one despite its age and their charges where quite reasonable considering the challenge and time they invested in it.This is only the second review Ive ever written about a company and I write this with appreciation of professionalism, honesty and fair pricing. If these qualities are what you look for in auto repair I Highly recommend Spraggins Auto Repair!Marc Young

Ji
Review №12

The best auto maintenance combined with the best people = Spraggins Auto Repair. Tony and his team are top notch.

Tu
Review №13

I never had any work done here, but they helped me identify the problem and sent me to the right place. Strongly recommend.

Je
Review №14

I reached out to several places for quotes on a car repair. Spraggins not only responded quickly but it was Tony (the owner) himself who called me. We discussed the issue with the vehicle and what it would most likely take to repair it. I decided to go with Spraggins and it was a decision Im glad I made. The entire staff was friendly and knowledgeable and (the best part) there were no oh we also did this while we were in there fees. Everything that was done was approved by me and they brought to my attention things that might need attention in the future. I am grateful for Tony and his team and will definitely be returning here for my future vehicle repair and maintenance needs.

Wi
Review №15

Was not able to help

Za
Review №16

Great guys working there

Ev
Review №17

Accurate! Have workers that will go over your vehicle. Josh Spraggins is the one I want to always work on my vehicle. I trust his insight.

Ha
Review №18

I inherited my Papas 1974 Ford Bronco and Tony and his team brought it back to life. Extremely reasonable, stayed in contact with us through out the whole process about what they were doing and cost. Very reasonable price wise and trust worthy. He will be our mechanic from now on. Love that its a Christian family owned and operated business.

An
Review №19

Spraggins is *the* place I take my car. They are friendly, helpful, inexpensive, and understanding. They dont talk down to non-car-people, and let you make your own decisions, without forcing unnecessary fixes on you.

J
Review №20

Great service! A refreshing for auto repair, theyre good and people know it!

Br
Review №21

Although they don’t work on my type of vehicle, they were nice enough to call around and help me find a mechanic. Who does that these days? These folks do. Thanks Tony 2

Na
Review №22

A great business ran by great upstanding people. They really helped me when I was in a bind and went above and beyond what I was expecting. Great service, and they do a great job.

Bi
Review №23

Great customer service! Trustworthy!

Br
Review №24

Excellent service. Estimates were precise to the Penney and finished on time

Ji
Review №25

Great people, they will do right by you and honor their work. The only shop I will take my vehicles.

ja
Review №26

Very professional

So
Review №27

Service was impeccable.

Bo
Review №28

These guys are awesome. I dropped my car off Friday evening and it was finished before noon on the following Monday. I dealt with Zack and Tony. Both are very professional. Any other shop would have charged me 3 to 4 times what Spraggins did. Do yourself a favor and take your business to these guys. You wont be disappointed.

Ca
Review №29

Great service, me and my partner were transferring a from Dallas to Longview. Ironically our ambulance broke down right in front of tonys shop. This gentleman helped us to the best of his ability until our tow truck driver reached us. I would recommend him and his teams to anyone looking for a genuine person/mechanic to work on their vehicle. God Bless!

To
Review №30

Honest people, good work. They honor their work. Got my daughters A/C worked on 2 years ago when it was Longview Radiator. Expansion valve went south a year later and Spraggins honored the work done by the people they bought out. A Schrader valve was leaking this year and they honored that too. Luckily I dont have to get cars repaired very often, but when I do, Ill continue to use Spraggins.

gl
Review №31

Fair, sincere & trustwortyKnown these folks for 15+ years. Honest repair shop!

Sa
Review №32

A genuinely trustworthy mechanic! Tony the owner has taken fantastic care of our company vehicles for a while now, so when my brother-n-law and I were given my great grand mothers 69 Impala we knew exactly where to take it. It had been sitting for 25+ years without running and we figured it was a long shot. He kept us up to date and had the car in good driving condition within a weeks time. The cost was vary reasonable and fair. You know your are not being taken advantage of when you deal with Spraggins auto repair. If you have any mechanical need, go there first and after speaking with them, I have no doubt you will get your work done there and be more than pleased with the job done.

L
Review №33

Very great and honest people

To
Review №34

You have to love family businesses that truly take care of their customers. Spraggins Auto Repair is top notch!

Ch
Review №35

Excellent service, integrity, and customer focused care!!

Ja
Review №36

Great place

La
Review №37

Ive used Scraggins Auto for years. Ive always been completely satisfied and appreciate their honesty and integrity

Sh
Review №38

Very knowledgeable staff and a fair price, will go here every time I need repairs

Li
Review №39

First rate service

Ra
Review №40

Good but pricey. Not for your average working person. $342.55 for one O2 sensor.

Ha
Review №41

A good, honest mechanic. :)

Ni
Review №42

Excellent service team with great customer service.The owner is your main point of contact.I recently took my truck in with an odd grinding sound to be worked on. It took them three tries to locate the cause of the issue, it was a very low intensity grinding sound that disappears when you put it on a lift, but, what stands out about Spraggins is that the owner Tony Spraggins only charged me for the repairs that fixed the issue. I walked away with a working truck with extra new parts that I did not have to pay for.Tony told me that he did this because it was the right thing to do and that when making decisions like this he looks to God to help guide him. He and his business take pride in their work and have honer, an all to rare trait in the world today.I recommend this business to all my friends and to you as well.

Sh
Review №43

Friendly service and good Christian people!

Mi
Review №44

Fast friendly capable honest service

Ti
Review №45

Very professional, excellent service with awesome people!!

Ch
Review №46

Great service and people.

Be
Review №47

Love these guys! Honest and reasonable

Ch
Review №48

Did not have a good experience here. I received service here in 2016, on my Honda but am leaving a review now because I had a friend quoted there recently and recalled my experience.The owner was nice Ill give them that. He dropped me off at my work place thats about a mile away on his way somewhere so I didnt have to sit all day or what on a friend to pick me up. Thats where the good stopped.Was quoted around $450 to replace ONE OF my fans for the cooling system since it went out. I was still fairly new to Longview and they had decent reviews so I didnt think much about it. Had a friend warn me that it feels like far too much to be charged that much to replace the fan, but I was in a time crunch and more affordable shops I trusted had a week or more wait.Dropped my car off. Owner said it would be ready in less than a day. Great! No, it was not ready and I had to keep calling back. Finally go to pick it up days later (mind you, this shop is not busy like Automotive SuperCenter so Im not sure what the hold up was). I do a check, pay the rest and everything seems fine.Later that day I notice smoking from under the hood and called the owner. He said its just condensation from when they replace the liquids and the vehicle is acclimating to it. Huh? Didnt make sense but I also didnt have time to go back before they closed.Fast forward to the next day. My car overheats! I pull over, pop the hood and see that my radiator is cracked. To make matters worse, THEY PUT THE WRONG CAP ON THE RADIATOR. They squished an oversized cap on there! They also left their tools under the hood that I didnt notice before. Careless. His sons worked on my car so I dont know what that says about their attention to detail.I call, tell him all of this and drive the vehicle there with the help of a friend. Get there, they chuckle about the tools being left (I was not in the mood for that kind of laughing), then he quoted me an additional $350-$450 to replace the radiator! This could have been avoided if you didnt put the wrong size cap on!Needless to say, I did NOT use them to fix my radiator. Had it towed to a machanic I knew, told him about the experience, and he said I wish you would have contacted me first because I would have told you not to go there. I went and bought a new radiator ($75) and he fixed it on the house.You live and you learn. Fool me once thats for sure.

Je
Review №49

Extremely knowledgeable workers with creative problem solving skills. Theyve helped my friends and me many, many times.

Te
Review №50

Quality work and customer service

No
Review №51

After going to another local shop and being told I had bearings going out in my engine and that I needed a new car. A friend of mine told me about Spraggins and told me to get a second opinion. I called and spoke with Zach who was very friendly and profesional, just like the rest of the guys there. He payed close attention to what I said I was expierencing with my car and discussed each thing with me then told me to bring it in and they would check it out as soon as they could. The next day I received a call about what was going on. Thankfully there wasnt anything wrong with the engine at all!Harmonic Balancer, water pump, idler pulley, purge solenoid, starter and belt needed replaced. It is crazy becuase the parts replaced seem so random, but after detailed explanation about the problems with each part I completely understood. Not only did they do amazing work in a timely manner, they went the extra mile to ensure there wasnt any internal problems with the engine. They checked the end play on my crank shaft so they could tell if the bearings were going out and the reading they got was within specs.My car hasnt ever run this good!!!Monday Im bringing in my Tahoe to have some issues checked on it!-NMC

Li
Review №52

Very honest and competent automotive service.

Oc
Review №53

Very good

Ke
Review №54

Do really nice work

Ki
Review №55

Great company fair to you and the services you need

Mi
Review №56

Honest business with good service

Pa
Review №57

Love these guys!

La
Review №58

Great people

Jo
Review №59

I would drive out of my way, and spend extra money, to go here first. The only mechanic I trust explicitly.

Ro
Review №60

Great people

Ne
Review №61

Good services

Li
Review №62

Attentive and helpful

Information
7 Photos
62 Comments
4.7 Rating
  • Address:1108 W Marshall Ave, Longview, TX 75604, United States
  • Site:http://spragginsautorepairtx.com/
  • Phone:+1 903-297-1401
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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