Brent was a joy to work with. He was very friendly and knowledgeable. He made sure to find the best bed for our personal needs. We have been sleeping great and love our bed and adjustable base!
Brent was very helpful in making buying a bed easy and enjoyable. We were looking for our guest room, and we had seen a product online. He immediately showed us that option as well as others close to it. He was very knowledgeable and friendly. We were also interested in an adjustable base for our master bed. He gave us some great information and we will definitely be back when we decide to upgrade.
Kyle, at the Longmont store, sold me a mattress this morning. He was so helpful and listened to what I wanted. There was no pressure. He shared what items were on sale for great prices, but I was focused on what exactly I needed. He was great. He worked with me, taking all the time I needed. I found it refreshing after looking at other places and not getting the help I needed and not being heard or cared about. Thanks, Kyle. I really appreciated your assistance and your great people skills!
We were simply looking for a twin mattress. Nate B. greeted us as we entered and asked what we were looking for. After explaining, he demonstrated several models at different price points. When he offered a higher-priced option and we stated we were not interested, he did not push any further but aided us in completing our transaction efficiently, even lowering the price a bit more for us. Nate explained all components of the pricing clearly and explained the shipping/transfer process. It was a simple and pleasant interaction. Thanks!
Brent was extremely helpful! We just got bed bugs, so we needed two new mattresses. He found us mattresses that fit our sleep needs and were better than what we had previously! Also delivery was scheduled in two days, so we got the quick turnaround we needed.
Zero pressure. Gracious with my questions. Supportive and informative. Worked the numbers so that we could get the very best deal out the door. Chris had some some great stories. Ben is a mattress Jedi, and very helpful. Great work. Great store. Great deals.
Brent was very helpful. We werent sure what we were looking for, but he made the process simple and easy. Would definitely go back here.
Dan and Nick were great in helping me pick out a new mattress. Their no pressure approach to showing me the different models is well appreciated! Nice store layout and convenient location. I felt so comfortable with their honesty and help that I bought immediately the day I stopped in without looking anywhere else!
Just moved into town and was looking for a mattress. Thought I’d check out Mattress Firm because of the incentives I saw posted outside. As soon as I walked in, I was immediately greeted by Chris J. Very nice guy who will go to work for you to find you the best deal that fits your budget. I walked out with a new king size mattress with a total savings of $798.98!! Highly recommend!!
Nick and Dan were both informed and helpful with what I was looking for. Did not pressure me into a more expensive mattress. Good listeners too, when I told them what my history was, and what I wanted. Took advantage of Memorial Day Sale and was very happy with my purchase.
I had such a wonderful experience here at this store. Here the customer rep. i dealt with was extremely helpful, and knew exactly what i needed just by asking a few simple questions. I will more than likely use mattress firm west of longmont when in need again. i will definitely be recommending this store!
Weve never bought a bed before so we were a bit intimidated. Just so happens that the manager Chris was working that day when we went in. Chris made the entire experience easy to understand, calming and helped us find what we see as the perfect mattress for us. Chris has a way with helping to guide people to what works for them and has a way with turning a confusing process into something that is straight forward and simple. We ended up buying a mattress on the spot and havent looked back since. Its hard to find people that care anymore and Chris made it known that he cared that we ended up with a mattress that truly benefited us.
Brent was so knowledgeable and helpful in helping my in-laws find a new mattress. He was very low-key but also knew a lot about the different products- be it a mattress or pillows.
Victor was really helpful. We came in for just a box spring and he told us about a sale. We were able to to get what we needed with only spending a little more than expected. The store was very clean and organized.
Great service. Told them what I needed and got it. Brent was very informed. We had questions and he had answers. Got a good deal on an ajustable massage base and mattress floor model. Will be coming back!
I had a great experience with this business. Nick was very knowledgeable about all the mattress types and helped me get a good one in my price range. He was friendly, professional and courteous. Many thanks.
Store manager Brenton was professional, helpful and made our purchase smooth. No pressure sales.
I wasn’t sure which store to go to for a new bed, but I am so pleased that I went with Mattress Firm. Right when I walked in Nick was so helpful. He had knowledgeable answers to all my questions. He made the experience comfortable and easy. I highly recommend going to Mattress Firm and working with Nick!
My fiance and I have been having a lot of problems with our old bed. We were hesitant to look because weve been so busy and choosing a bed seems overwhelming. However at Mattress Firm it was quick and easy! Brent was extremely helpful and quickly found us a bed that felt great. He made sure to listen to our needs and find a solution.
I was happy with my experience as I knew what I wanted when I walked in the door. My price range was, pretty much, kept where it needed to be for a mattress that will only be used a few times a year. The sales person was also not overly aggressive with his sales pitch which means a lot.
Chris was great. Very knowledgeable very helpful. Great customer service and was willing to work with us. Highly recommend seeing him for your mattress needs
They were super helpful and made it very easy to choose a mattress. I highly recommend this store.
I gotta agree with that other review. Weve been due for a new bed for a long time. We checked this place out and ended up meeting Chris when we walked in. He was very respectful and quickly matched us up with a new bed and now were finally sleeping at night.
Great customer service!! Brent was very helpful.
Excellent, attentive service. He explained everthing very thoroughly and we were very happy with the service, delivery and product. This is the only place we will buy our mattresses from for now on! Highly recommend.
My shopping experience at mattress firm was great, both Brent and Kasey were extremely helpful and engaging. I will differently refer friends and family to your store.
My husband and I walked in feeling discouraged as the mattress we wanted had been discountinued. Brent did everything to help us find a mattress as comparable as possible. We walked out happy with our new mattress being delivered the next day! I highly recommend going in and seeing store manager Brent!
Brenton is very knowledgeable and we were in and out in 30 minutes with our new bed delivery scheduled for tomorrow. We are very pleased.
Great experience. Brenton was very helpful in making my purchase a breeze
Brenton did an excellent job. Very knowledgeable no pressure sale. I couldnt be happier
Good service, good product, good price and free delivery. Our experience was nothing but good. Thanks!
Brent did a great job and was very patient as we wanted to find the right one. Great company with better selection for heavier people.
I was referred to this particular store and was told to ask for Nick. I was very pleased with Nicks knowledge. I bought a basic set up for my guest room but am sure to return when Im ready to purchase a matress for personal use.I will refer my friends and neighbors.
Kayleen is great! She had me try out various options and we narrowed down what would work best for me. She was very patient while I rested on various mattesses and I got a great deal. The experience was wonderful.
Nick was very knowledgeable about the stores product. Friendly customer service. We love our mattress and pillows. Have referred people to that store.
NIcholas and Brent were so helpful in assisting us to find the best mattress. Fantastic customer service!!!
Best store ever. Had the best help from Nick. I will be coming back.
Brentton Gagne was an awesome person to work with. He set us up with exactly what we needed. We purchased our mattress & box spring on Sunday and it will be delivered tomorrow. Couldnt have asked for a better experience. We had been to 3 different mattress stores and no one haleped out like he did He is definitrly an asset to your company. Rhonda Evans
Walked in later in the evening and was immediately helped, Nate showed me a few mattresses but only what I told him I was interested in, didnt try to oversell us or cheat us, exactly what we were looking for!
Great service! Will come again
Great quality and service, Brent was very helpful and knowledgeable of the mattresses we looked at.
Nate helped us to find a comfortable mattress at a price we could afford. Thank you!
The staff here is very patient for an old fogey like myself who has to try out every mattress several times before committing tothe one.
Quick and easy