Best dealership Ive ever bought from! I have just purchased my 4th car from Diamond Motorcars and this experience was hands down the easiest hassle free purchase I have ever experienced! Thank you Diamond Motorcars....I love my car!
Bate and Switch scam to buy cars. Terrible car dealer
Where do I start with this place...first off we live in Illinois and my son had been in contact with Rob about a Suburban 2500 for a week, he knew that we would be flying out on a Friday and be at the dealership on Saturday morning to look at and test drive this vehicle. We get there and they are working on the truck...OK I guess but having a weeks notice to get this truck in running working order for us to purchase and then DRIVE back to Illinois was more than enough I thought. About an hour later its fixed or so we thought. Take it for a test drive not even on the highway and the check engine light came on saying limited power and the truck went into limp mode. The mechanic in the backseat shut the check engine light off. We take it back to the the lot, they have no idea what is wrong, theyre going to take it to the chevy dealer and have them look at it. Keep in mind still we have NO hotel, plane tickets and we have to return the rental car at 5:00pm. They tell us go have a nice lunch Parkers Lighthouse ON US of course. My sons and I go have a nice lunch bring back the check, $177.88 with tip. They write the check...truck STILL isnt DONE and its now going on 5:00. SO we decide to sign paperwork and BOOM...they had the suburban listed for $14,995..they tell my son oh mustve been a typo it $15,995..at this point we are ALL ready to blow!! Im trying to search flights to get back home looking for hotels. We decide to stay and fly out Sunday morning! Then about 6:30 they call my son tell him that they will take the $14,995 ...now I have to pay lyft to get him back to the lot $45.00. He goes signs papers they drive him back to the hotel in the truck ALL was well! We stay the night which they told us they would pay for HAHA I got a check for $50.00! I cancel flights we lyft back to the lot NO ONE is there, we call and the truck went BACK into limp mode!!!! My son tells him bring me my money!!! So i have to find a flight to get home!! Cheapest and quickest was in Las Vegas!!! Lyft to the car rental place drive 4 1/2 hours to Vegas make our flights get back to Illinois at 12:00 AM. We go to the bank deposit our checks only to find out a week later THEY STOPPED PAYMENT on them!!!! I could give this dealership ZERO stars I would!!! Bad business bad customer service just an ALL AROUND BAD EXPERIENCE wouldnt recommend this dealership to my worst enemy!!!!!
This has been one of the best experiences Ive ever had with any dealership and Ive been to quite a few. Corey was very polite and welcoming the moment we walked through the door, he was so informative and was just as determined to get me a car that fits my family size as I was determined to get one. The process was really fast and I was happy with the outcome. Hes has really great customer service and I can tell he really takes pride in helping people.Ill definitely be referring people to him in the near future.
I had a great experience here! Cory and Sergio really helped me out! I am a single momma and a fully time student. My down payment was just right for me as well as my monthly car payments! I highly recommend if you are a student, mom or have issues with your credit!
Got a 2013 528i BMW from Diamond motors with under 100,000 miles on it... After only 4 months of having this car it stalled and needs over $4000 worth of repair. Not sure of what to do I called diamond motors for advice only to be told all sales are final blah blah... Thought they could at least advice me on what I should do and they offered nothing... Asked if I could have the car towed in so their mechanic could take a look at it but they said he was on his birthday week ... They pretty much dont care...
First of all I would like to say that I am am a little skeptical about dealing with car salesman. That quickly changed when I met Danny and his staff at His dealership. They are honest, upfront and dont have any BS. Their business model is a happy client will equal more business. I am definitely satisfied and will be a customer for life and will refer any friends and family who are looking for a car. If you are going to purchase a car you must check them out. You wont regret it. Good prices, good service and no bs! They treat you like family!
Please do not waste time here... Ive been waiting outside in the sun more than an hour and i asked about the spider web on the car and he just took the key off my hand immediately and told me to leave. if you are not buying with full cash your going to be ignored by manager S****O
Sergio was awesome and helped get me in a vehicle within my budget and even helped me with insurance that is affordable and got signed up the same day.Great service, good selection and actually listens to you! He also went out of his way to make sure the car is nice and ready for me the same day. He doesnt show you cars that you arent interested in and doesnt play the regular car salesman game. Im excited to continue doing business with this guy!
I came across this dealership while I was looking for a bigger vehicle that would fit my family. With my past credit history and being new to california, I thought it was impossible to get a new car.When Ron got in touch with me, he assured me that he would help our family out.I came to the dealership and they were fast, professional and got us into the perfect vehicle. I was skeptical about dealers from previous experiences, but he definitely worked with us and is a man of his wordI highly recommend this dealership to anybody.
Very easy and no hassle! Corey was friendly, informative and very knowledgeable. Highly recommend a visit if you’re looking to purchase a car. Don’t see Cal, see Corey!
I was looking for a Tacoma x-runner for approximately six months and I’ve seen lots of them most of them were in decent shape but not as good as the one that I found here in this dealership Ron was excellent in answering all my question. He was willing to work with me on on the price and also how to pay for it so my experience with them has overall been excellent. They run it like it’s a small family business I don’t know if it’s a franchise or what but they were like a small family business which made it nice for me to shop (no pressure sales). I appreciate all the help and all the answers that Ron was able to answer for me. I did buy the truck from them. It’s going to be a great addition to our garage door company. Once again thank you Ron for the great service...
We jus came from this place and road off the lot the same day with a 2012 Ford flex. I went in to trade my car in and was helped by Corey. He was so kind, patient and worked very diligently to get everything sorted out with my insurance company. Thank you so much Corey! I recommend this place to anyone looking for a new ride.
Cory helped me find a car and was very patient with me while I looked at multiple cars. In the end walked out with a nicer car and paid less than I had in mind. Good service.
Great place three locations tons of selection. Staff is helpful with tough credit situations. Have bought two cars there and they have been terrific in every facet of the deal. Prices are great and they made the payments affordable.
Thank you Carmen for helping me get the car I want 😊 best car sales woman ever
Great experience purchasing a car. This was my first car that Ive owned and Sergio made it all simple and stress free! I definitely recommend that you come here for a car, great quality and great service. They are so kind to work with you with what you need and what you can pay. So glad I came here!
Cory was real helpful. Did everything he could to make sure I was able to leave with a car. THANKS CORY!!
Great place three locations tons of selection. Staff is helpful with tough credit situations. Have bought two cars there and they have been terrific in every facet of the deal. Prices are great and they made the payments affordable.
Sergio, Nate and the crews are awesome! Quick and efficient, They will help you on your financial capabilities in terms of financing and give options. Not just selling but quality selling, thumbs up!!! Try it and youll have happy face 😃while getting out with your dream car 🚗.
My parents have been coming to Diamond Motorcars Inc for years. They bought me my first car here a few years back and decided to return looking for a truck for my mom, that didn’t regret it! The service here is great! Sergio was wonderful in both helping them select the car and get through the application process. I’m the end they got the car of their dreams for a great price.
I highly recommend to buy a car from diamond motor cars inc, in long beach ca they are great people have great customer service and real fast at what they do corey is a very nice guy and very helpful im glad i picked this place
Go see Cory and ser jo they are the best and they make sure you will have good quality. Only took 30min approval. Staff is very nice
Diamond Motors is fast and helpful with the excellent customer service. I would recommend Diamond Motors to a friend 💯
Had some nice cars bit couldnt get any pricing ideas because there was no stickers in the windows, but went back the next day & spoke with a sales person who was very nice. Decent place to shop for a used car.
Great people. Head an excellent experience here.
I dont write many reviews, but this place deserves high praise and I felt that this was a worthwhile piece to write.Sergio helped me get into a Honda accord that I needed to replace one that I had previously lost to an accident. Due to a few red marks on my credit I didnt expect to have any luck, but Sergio and his financiers found a way to help me finance the car. So now on my way to work again, and I also have an opportunity to improve my credit.Next was all the paper work. What could have been a long, drawn out process was facilitated quick with the help of Savanna, who knew that giving clear, concise information during the process could only help with efficiency. So not only was the process easy, but any gaps in information that I had on what I was signing was answered without delay. The real surprise? While Sergio looked on over the proceedings, he remarked that Savanna was still in training. If his employees operate this way while training, it inspires confidence that they will hit the ground running.The car itself is awesome, but with two minor issues. The tires on the front were beyond wear, but before the contract was signed Sergio had already assured me that tires were ready to go on (I had to take the care that day for work the next), and that i could bring it back whenever to put them on. I also discovered a day later that the heater didnt work. I wasnt even worried. I just called Sergio to let him know, and he told me it would be taken care of when the tires went on. So I took the car down there today, got the tires and heater taken care of, and I am beyond satisfied. For the record, his guy in the service bay Glenn seemed to be a straight shooter and his work proved it.13/10 will recommend to people. Very professional. Thanks guys!
Best used car lot in southern California great location right off of Pacific coast highway in the heart of long beach. Excellent service selection and options for financing. Do yourself a favor if your need of a car go here ! ASAP! Thanks again Ron and Sergio you are awesome!
Very Helpful, Great Service! They will work with you. My downpayment was Reasonable and my Car note is a great price. I Love my Car. 🙌 Thank you Diamond Motors! Especially Sergio!
Had a good experience here and would definitely recommend to a friend or anyone looking to purchase a car!
Cory did a great job finding the perfect car for my budget.
This is the perfect place to get your first, second and third car. The service here is amazing. The man that attended me, Sergio was blunt and straight to the point. He was willing to work with what I had. Excellent service.
They are a rip-off. Sold me a car had a lot of problems they covered up. Took it back for repairs they charged me $300. They never did take the check engine light off. The manager was very rude and cursed at me. They finance company is tied up with them Sol acceptance from my understanding leasing them that lot. Buyers beware and what you buying from Diamond Motors.
I love this place Sergio worked out a great deal and got me in a 2014 Toyota Corolla with only 34000 miles... I have low monthly payments with low money down. Diamond Motors is just like the sign says theyll finance anyone my credit wasnt so great. THANK YOU diamond motors
Cory was very friendly and got me in a nice car, thank you!
Hands down the best used car dealership in Los Angeles area. They have a great selection of cars and they work with you to give you the best deal possible. I am very pleased with my purchase here.
Very very horrible place to get a car. I got a car from them and I barley had it for 4 months and already had safety issues with the cars bad brakes and all. Transmission went out on me and Sergio said I did that. How? The bad reviews are here for a reason he’s a scam. I’m not the only one who has issues with this. So I don’t recommend this place for anybody who wants to get a car. Your better off at a real dealership not these mom and pop shops.
This dealership is connected to the other dealership on pch and orizaba .The owners name is Sergio and he is a crook .Dont come to this dealership you will be greatly disappointed! They will sell you a lemon
My family has been coming here since 2005, we have never had a problem, and they work with your situation, truly grateful, amazing place
This place is great, Ron and Sergio helped me and made it such s pleasant experience on my first car purchase. No pressure, I was skeptical on being able to take the car but they made it possible. Especially on my bday!
Corey was great he was patient and fast with his job we were in and out and completely satisfied with the service. THANK YOU COREY
I mean. Its good. Better than the other lots too since its newer which means its clean. Supervisor was pretty knowledgeable. A+ if this was a math test.
Well after talking with Sergio he wanted to help us out. I am now changing my review and giving them 5 stars because of Sergio. He took care of the issues with the stereo which the onsite mechanic had to spend a few hours to get working. It seems he absolutely cares about his customers and wants to make sure everything is right. In a time when most places would have left us holding the bag he stepped up. Thank you.
Bought my first car here and Im very satisfied
They very cool people, I am very happy with my car. They worked with my credit and gave a great interest rate as a first time buyer. A free warranty and free maintenance was given to me. 100% recommended
Awesome friendly people! Sergio made everything so easy for me && it was all so quick! Excited for my Mazda! Thank you so much!
Very helpful and considerate. Made sure I could leave the lot with a vehicle.
Has very great customer service skills. really went above and beyond to get me in the car i wanted. hes the best!!
Really helpful with tough credit situations and very understanding. Sergio doesnt mind sitting down and taking the time to explain everything in detail. Dude actually tries to help you out.
Thanks Ron you helped me out a lot... diamond motor cars just hooked up our family and felling very relieved... Thanks once again... this place was amazing
We had a great experience with this dealer. They helped my son and I and were very satisfied with such great customer service
Victor gets 5 stars from me! very kind and patient. great personality also!thanks victor
Super excited got my Husband an early birthday gift! I would really recommend this place!! Ask for Ron!
I wish I could give it zero stars. Went in to look at a car, yes my credit sucks. Long story short, they asked about my work history, I didn’t want to divulge that information, but had to so I did. I am currently a vocational nurse so I thought that would be good enough. After the “salesman” found out what I had done previously he then began to treat me differently, was very brash and basically told me that with my credit I was lucky that he was even trying to get me the car that I wanted. Which by the way they gave me the key to look at it, and it the car didn’t even start. Then I told him that I thinkv I’m going To wait, which I have every right to. He then told me that he doesn’t want to work with anyone that’s not serious, and then asked me for the down payment, before he even submitted my credit application. AFTER I told him that I wanted to wait. I asked to speak to the owner and the other saleman straight up ignored me. I felt humiliated. This place is so unprofessional it’s not even funny. So Now I will go to a real car place .
Definitely recommend coming here! Ron was such a helpful sales man. Very friendly (:
FANTASTIC...... VERY KNOWLEDGEABLE ABOUT HOW TO GET THE LOAN APPROVED. FAST AND EASY THANKS
They were very workable they approved me for a car ..veru good service thank you ..Diamond Motors ..
Came all the way from Hesperia, to City of Long Beach to purchase this extraordinary 2005 Chevy SS was very pleased with their great customer service, come one come all ask for Ron.
Really negotiable. and good service. Helpful, got me in a car. Do business here.
I am a mechanic with bad credit. So Im picky with my cars and I was also limited in what I could get. I was able to buy a 08 CX9 in great condition. You never know what kind of deal youre going to find at Diamond MotorCars.
Cory was very helpful. THANKS
Great place good p7
Cory made the process quick and easy
Great experience Ron was excellent very easy terms low prices and great selection ! Very satisfied with my 2005 Lexus lx470!
So disappointed in this dealership i had got 2 cars from them and recently i got a ticket for almost $900 for some toll roads for a car i traded in. I went to get help from them and they wouldnt help me out. Just putting it out their to let people know.
Awesome place Sergio gave me a great deal on my lexus, I would recommend anyone to come get a car here they treat you like family
I love this place I didnt have to shop around because having bad credit really lowers my chances of driving off in a car that I actually wanted. Not these guys its a great experience and Ill def be back
I was looking a car all day. Me and my parents left house going many diffrent dealerships. And honestly most of them either wouldnt give me a car or wanted a pretty high down payment. And i was ready to call a quits when my mom told me about this dealership. I called it was a little after closing hours and Ron one of the worker comes back from heading home to help us out. So long story short. He was able to help me get an affordable car within the price range and downpayment i wanted. He was really helpful and got me into a car i really liked.
Very great service rate them 5 stars very friendly work to accomodate you
Got the car of my dreams a dodge charger im so excited highly recommend come talk to Ron.
Great experience here the dealership was very well kept and my service was excellent as soon as I walked in I was greeted and Sergio took car of me. Im.loving my Camry!!
Very excellent service they really work with you ...
Bought a Mercedes benz they did a great job getting me approved. it is my 3rd car I get from diamondmotorcars . very happy
Dimond motors, i bought a 2006 BMW, put down 1700 before i signed for it then took another look at it and realized i was a mess was told i to take them to court and i might receive 700 which would take months. Did want to loose money so against better jugment i purchased bmw for 9000 not more than two weeks later it broke down, had it towed back to dealer they said they woul fix problems later that night i went back to check on bmw at 4am and bmw was not locked with two homeless men in back seat having sex in bmw, they broke ashtray it was a complete mess when Diamond motors opened i was told that because the bmw had electric problems they were not able to lock bmw and problems would be fixed two weeks later got it back and all sensors were on, two years later Im still having the same problems so called Diamond motors and was told they could refer me to a cheap mechanic, so instead i took it to my mechanic he told me they never changed oil like they said they did and bmw was a mess and shouldnt have been sold to anyone, after many complaints to Diamond motors all i got was we can give you a phone number to a cheap mechanic i refused and in two years time i have spent over 9,000 in repairs and bmw has sat in driveway for over a year unable to drive but to local stores, certainly no on freeways. With one more year of payments left it still needs thousands more to fix bmw. I have proof in repair bills totaling over 9000 to where my mechanic gave me a break if i took it to a bmw shop it would be thousands more on top of the 9000. My message to Diamond motors.You are corrupt nothing but thieves who pray opon low income people with your We finance anyone. That should have been my first clue they were DIRTY . COMPLETE LIARS. top of that i still dont feal good driving a car with red lights on dash you should be ashamed of yourself, you money hungry, car laundering, thieves, liars. I hope people read this so they will be saved thousands. For the public never ever buy a wreck from Dimond motors they dont inspect the vehicles they sell and if they do inspect and find problems they sell it anyway like my 2006 BMW a car i cant drive without red warning lights on my dash and paid 9000 and over 9000 in repairs.DONT BUY FROM DIMOND MOTORSDONT DO IT, YOU WILL REGRET IT.11 more months of payments and i can never sell without taking a 15,000 dollar loss.DIMOND MOTORS GETS A 0000000 STAR RATING
I WENT TO MANY PLACES AND WAS NOT SATISFIED WITH THE ATTENTION I RECEIVED I CAME TO DIAMOND MOTORS AND SERGIO WAS A GREAT SALESMAN HE MADE IT HAPPEN I GOT A 2012 HONDA ACCORD WITH LOW MILLAGE THANK YOU SO MUCH SERGIO.
Guy Ron was a very helpful thank you for helping get the truck I wanted
This dealership is a straight rip off!!!!! Most of these reviews are posted with the incentive that youre going to get free maintenance for your car with this vehicle. Like an oil change for a year.Guaranteed your car will break down in a few months or less!!!!! They have a strong relationship with the finance companies. Your APR will be almost 27%. High!!!!! They will take advantage of you EACH and EVERY LAST PERSON.One of the males there has an anger problem and WILL curse at you. He CLAIMS to be the manager. His name start with an S and end with an O. Check all paperwork before leaving and take your car to your OWN mechanic. Not theirs.BEWARE!!!!!! Youll thank me
Anyone that wants to buy vehicle please do not buy a vehicle here they sell you vehicles that are lemons, vehicles that have been sitting up for months and years. They only repair the vehicles enough just to get it sold and rolling . I bought a vehicle a year ago here and from day one Ive been going back and forth with minor issues to the dealer for repairs. The mechanic has a very cocky attitude he says he knows his job but the repairs he has done are no good, youll be bringing your vehicle back to back. ALSO they sell you a vehicle with no warranty because they know their vehicles are not worth anything so why would they give you a warranty knowing that the vehicles worth nothing a warranty is given when they know the vehicle is in great shape and good enough to service it 4 long periods after the vehicle has been bought and driven. After I bought the vehicle they told me dont worry about the as is warranty we will fix your vehicle as long as youre paying your car note it took seven months for them to repair my vehicle but they only repaired it because I reached out to the finance company and I told the finance company that I had a problem with paying for a vehicle that the dealer wont fix. These people are not professional at all theyre very rude,, the owner Sergio is very rude very dishonest his word means nothing. After purchasing the vehicle I met other purchasers who came to the dealership and they told me as well that theyve been going through troubles with their vehicle and they just have to keep getting it repaired repaired repaired and if you upset them to the point where I did when I called the finance company now the dealer refuse to have any dealings with me or the vehicle now the vehicle is disabled and it cost thousands of dollars to get repaired and the finance company wants to repo it,, even though Ive sent them everything a year of history of calls and attempts to work with the dealer for repairs and theyve done nothing but continuously requested a car payment.. PLEASE DONT buy a vehicle from these people go somewhere where you can get a warranty any time a car dealer sell you a vehicle as is means the vehicle is no good and I learned this from the Bureau of Automotive do your history on the vehicle read the reviews talk to other customers before buying a vehicle from Diamond Motors.
Got a truck from there and told me they will fix everything before I get the truck and didnt tell me the things that was wrong with it. I call them and they dont call me back
They really help me get my used Tundra Truck. i am really happy with the service.
Excellent choice of cars and prices highly recommended great finance options also
Very relatable helped us get a deal on a new car 👌💯💯💯
Their service needs improvement! As my issue has not been resolved for 2 weeks..yet i have gotten the run around from the top person to the lowest person all saying different things...please be caurions once buy a car to get service otherwise you will wait if ever get it resolved....disappointed
Great customer service, great cars .. Extremely happy with our new purchase!
The sale person is rude and doesnt greet its customers. I browsed thru all the vehichles he never came out or asked me if I needed it anything he also claimed to be the owner. But luckily I spoke to the real owner and he was very helpful and very nice. The only reason il do business with them its cause if the owner but I wouldnt let the sale man help me
Nice business and happy withy their customer services
Went on a hunt for a car and was looking for Infinitis in particular... found this G35 on this lot for cheap and now Im driving off with it! Thanks Diamond Motorcars and thank you Ron for your service!
This place is not legit. I traded my car to these people and got another. The car that I traded them was sold and that person used my info to get tickets for $800 and now they are trying to pin me with it. And they will not help me out. So this is a bad dealership!!!!!
This place is a scam don’t come here
Great sales would buy again
The selection of cars here was not very flattering the place stank andthe sales ladies chew while they talk to you.
Bad cars sell cars with 12 recalls wstch them
The gave me a car before i even got insurance on it. It came out to be too high so i returned the car but now they wont give me my down payment back even though i never even got the car approved by the financier. Plus the staff was rude. I will be getting my lawyer for this case.
Worst dealership wasted my time
Great people
Do not deal with Mario
Very nice