These people are great and willing to help with anything you need. They dont have it in stock? They will ship pretty much anything to you, free of charge. Great staff, great company. Power to the players.

Poor service. Lost pre order bonus of a game I had pre ordered months in advance. Randomly closed store during open business hours, with OPEN sign still on. Never retuning to this location again after being a regular customer for years.

Great help from the employee. She was outside cleaning the windows when I got there and it was about 90° outside. So that basically speaks for itself on the upkeep of the store. Ended up spending 100 dollars because she talked me into the membership and the protection for the game I just bought. Will continue to give them my business!

Good place with good people

The woman I dealt with, Morgan, accused me of stealing a game from my friend that I had just had lunch with when I tried to exchange the incorrect game they had given her for the original. As I attempted to explain my situation she threatened to call the police. She deserves to be fired for treating people that way

Standard rip off prices..same as all the other gamestops.

I give this 2 stars. Why? Because it always stinks. Every store you go to, no matter where you are, Ohio, Michigan, Florida, Texas, Idaho, doesnt matter, GameStop has a particular smell. Im not sure what it is, but there have been more times than I can count that I go to a GameStop looking for a game money in hand, walk in, take 2 steps in, and take 2 steps back out. The smell is almost always there. When its not, well you got lucky. Also, they still sell games from 2010(nothing wrong with old games) and sell them for almost full price, even though theyre used. The good thing about GameStop, is that they actually have games. They gave some games that most people havent even heard of, and thats good. But please be aware of what you may be walking into. The smell is not for the faint of heart!!

Friendly workers also very helpful

Every time I call no one answers the phone. Don’t want to make the drive and waste my time when someone can answer the phone and answer my questions first.

They had some good games but they only accept card right now...

Seth and Thomas are awesome guys! My PS4 ended.up with the blue light of death. My game was stuck inside. They did everything possible(without voiding the warranty) to get my game out. Will continue to be a loyal customer!

This Game Stop is the Best. The employees are very Helpful and always have a Positive Attitude. They have everything you need from all the Games & Consoles to Funko Pops & Pokemon Products and even Tees & Glassware. Perfect for all ages to enjoy.

Great customer service

Clerks were helpful and knowledgeable. Just had a short wait while others were being helped. Store is in a lesser used strip mall but is easily accessible and plenty of parking. Good experience.

Friendly and helpful staff. The store is neat and clean.

Always has a good selection of new and used games. T-shirts and collectables are present for popular new movies and games. Decent sales on some items. Staff is very attentive and polite. No complaints and been shopping here for years.

They give ok deals back for games that you are selling to them. Could be better.

Bought guitar hero for the 360 along with guitar controller. Neither work. Went back to return, recieved store credit instead of a refund like advertised. Bought the bundle in box in the show case for ps3. Got home 45 mins away for the second time just to have the guitar not work. Pd off.

Great people! If you need advice on a system or a game this is the place! Very knowledgeable people who know the job. Go in with your questions they will help you find your answer.

Been shopping here for years! Great store big variety besides just video games!

Dont ask them to have a game sent to your home store because it will never come because theyll lie to you about having it shipped but wont place the order. Dont go to the girl that works there she is incompetent, ask one of the guys for assistance.

Friendly, professional help with my needs... Awesome store!!! Clean and organized 👌 and a place I plan to shop for grandkids at Christmas...

The woman at the counter was really friendly and she gave me new release dates of games comming out

The courtesy and service has been outstanding. This has been consistent among all of stores that Ive visited.

The staff here are always very helpful and patient with myself and my son, and always try to get him the best deal possible!! Great customer service!

Meh

Ill give them two dollars for their bankrupt company

Thomas and the manager are great! Always friendly and helpful.

Very helpful and friendly have the games the stuff the boys and I need.

Had a pleasant interaction with a very helpful and knowledgeable employee!

Omg this place was amazing and very helpful, they have so many games and accessories and the people that work there are so nice, kind, and sweet.

Found what we were looking for

Great prices on games

Great place great staff found everything I needed.

GameStop had a promotion that came with a free game and free wired controller got there and they claimed that the controller was out of stock and they wouldnt give me a raincheck not any wired controller that was hanging on their back wall. So Im not going to be going there anytime soon.

Both my and me would tell u to have fun tonight try slowly your schedule down and main itb

This is a good place to buy games and gaming items but the employees are not very helpful.

Love the people that work here always helpful

Only place in lima where I buy games.Very knowledgeable friendly staff

Had to take 2 used controllers back because they didnt work which was a headache, but the guy working made it easy and was quick both times.

The staff is amazing (sounds like they know what they are talking about), the other customers are great, store is neat and stuff is easy to find. Will always shop here.

No bueno. Better off ordering online.

Pretty decent selection. Usually nice staff

They greet you as soon as you walk in and they are very knowledgeable

Tons of items, great prices !!

Theyre kinda cheep, but decent selection

Give me a fair price for used games

Very helpful and was very nice

Quick and friendly service.

Awesome staff! These guys set the standard for customer service!!

Great gear and games

Has alot of games

Great place to get games

Game selection has kinda gone down hill. They use to have allot more to chose from.

Service isnt as good since the original store manager left. The knew manager isnt to friendly. And I dont really recommend this store to anyone anymore

Pretty decent store very helpful

Very nice and knowledgeable personnel

The manager Allison is awesome

If I could give no stars I totally would I got followed around as if I was going to steal something and have waited to be helped at the register for 20 minutes now

Helpful staff

A very knowledgeable staff!

Staff was very helpful

Great selection and service

A staff member named Corey was rude and extremely unhelpful. Almost seemed like he didnt was us to buy anything

My wife made me.max my.credit card here for Christmas...but for the kids!!

Very helpful

Good place for games.

Great deals on games!

There like a family to me

Had what my grandson wanted

I love gamestop often times I find myself going there not even to buy anything but just to talk to the employees they make it worth coming Im gonna miss Brad

Stupid staff and not helpful at all. Discrimination.

Good people, awesome store

Friendly, helpful staff.

Great games.

Sons loves it

Games priced to high and you practically cant trade any games in, I came in with a stack 17 of perfectly working ps2 and about 5 PS3 games they were going to give me 16 cents -_-Just look up cartridge gaming and go there because they gave me $32 for the same stack.

Awesome service

It was horrible and you can hardly get any money for games

Manager was super nice!!!!

Very friendly service

Used games a little pricey.

Very helpful!

Man its really not that great.

Wasnt impressed with the game selection

They can be expensive in a sense youll see them buy a game like madden 18 or a newer action game for 10 bucks to 5 maybe even 99 cents then turn around and sell for for 60 plus

Its okay

Just great

GameStop is just trash in general anymore

Good options

Love it

Well matter, clean.

EPIC

High priced

Awesome

Expensive