Jamey did an amazing job at customer service!!! Very fast. Informative. Made sure we got what we needed for our budget! Highly recommend!!
Was in Lima store to purchase new phone from Josh. He was amazingly patient (as Im not tech savy) . he took the time required to get me set up with all info transferred from old phone . when i left the store I was in complete operation!!Josh is knowledgeable, pleasant and kind. He would be an ASSET to any business. Cricket is extremely fortunate to have this outstanding young man . He should be considered for upper management. Definitely leader qualities
Friendly service cheap monthly payments and they got service
Josh and Jordan helped set up my husband and I with two amazing phones. Great service will 100% recommend visiting for the best rates around!
Great service, was quick and easy to switch over from our current carrier!
Jordan was super helpful and amazing in the Lima store. She is the absolute best
Always amazing the guy that can draw is so professional and knowledgeable but his arms are way too long for the trench he wears.
Great employees very helpful and this network is so much better than sprint/t-mobile as well as cheaper!
I wen to get a phone from there and they were nice and for my birthday they gave me a free case
The young men working here are very helpful and very nice. Not happy with the service you get when dealing with home office though.
Great Retailer and amazing customer service.
Staff is great and prices are reasonable
Friendly people always willingly to help!
Ali and Terrell are very good Associates for this company. I was formerly a Boost customer and would swear by them but every time I had an issue it would take hours and sometimes not be resolved for days... any issue Ive had big or small and Ive had both have been resolved within the same day and an absolutely record time... I will remain a Cricket customer because they are just as loyal to my changing needs as I am to their services. I might also add that they dont always try to sell me something extra and give me the best discounts possible which makes me want to buy more things from them in-store then other places that offer the same products.
Jamey made a rough experience great for me. I got ptsd amongst other issues, he kindly and respectfully helped through the entire process including setup. If you want a great place and great service but most of all treats us Vets wonderful. 100 percent recomend. Clearly he should be running multiple stores. Yall got a gold mine with him. 💯 Customer for life. Thanks Jamey.
My original phone OS crashed, purchased another, it didnt quite fit my needs, so they helped me find a perfect phone for my needs.
The guys in here were super awesome, helpful and made the shopping experience a real good time!!
Not bad. In store service is good.
Place is awesom . Great customer service from ally and the crew, cell service is great.
These are some great Staff tbere. I was treated very well... And the LG Stylo 4... Im loving it..😁
Both Guys was very helpful and friendly!!
This trip was a better one.. personally customer service here... Well I believe making a trip to the Findlay store is worth the trip...
Store manger and staff are great love coming in.
Youre very welcome. Thank you guys for a painless experience! I look forward to doing more business with this particular store!
Love my Cricket!
Went today to the store was going to start service but workers were soo rude that we went with whole another company altogether will never go through cricket ever again!! Just due to the staff that works there.
Purchased a stylo 5 and case from this location . I was ok with my wife paying 3x the price for case to support local business as I am a local busness manager, but when case broke within two weeks and they refused to warranty it with our receipt . The phone and case were purchased at same time from same people at counter as were refusing to warranty . You could have covered this overpriced case. Bad customer service and you have lost a customer over this . Lol I have 3 lines with cricket but will be looking for a different location to do business . Shame on your team .
Awesome place awesome staff
Great store we do our cell phones through them. Plans are extremely fair staff are friendly
Trel i believe is his name he the best!!!
That Larry dude is so helpful. But corporate/costumer service is terrible. So to clarify the local staff rocks and the higher ups stink!
They fixed my phone
Very helpful staff. If your going to visit a cricket retailer this is the one to go to.
Had an account with them for over a year. No problems or complaints
No good phones!!!!
Great service, very friendly crew, love this location
Two months and my phone has not worked right. I give up on cricket.
Love Cricket. Friendly, helpful staff.
Very helpful sales personal and not pushy
Nice workers pleasant waiting on you
Love this place
Good location for fast services
Always great service with Terrel .
Good deals and excellent cell service!!
Best phone plans
Customer service is superb
The guys at the counter are great
Excellent customer service
Love their prices
Excellent service!!
Awsome
Best
Service sucks in Lima.
They all the POLICE!!!!!!
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