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GameStop
4155 Lawrenceville Hwy #7, Lilburn, GA 30047, United States
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GameStop
Comments
Pr
Review №1

Cynthia is a loud mouth disrespectful woman. This use to be the best GameStop. I move and still come here to support the store. It’s been a few times I came in but I kept excusing her unprofessional behavior but today was enough I had to leave a comment. She’s who the devil want to be like.

Na
Review №2

Awful customer service. I called the store to check on my preorder, rude male placed my call on hold 2 times and hung up the phone. I drive to the store just for them to tell me my preorder was not available yet.

Jo
Review №3

Best staff and service!

Si
Review №4

A little rude when we walked in. Maybe cause it was the start of the day? Not sure. Didnt feel like we were welcome.I will say that the same person was really nice in many previous experiences with them. So I kept the rating at a 4 just to keep the into account.

Ch
Review №5

The two guys that are always here are amazing! They’ve helped us find games fix issues and always are smiling! I will gladly drive out of my way just for them! Wish I could give them more stars!!! Wish I remembered their names (tall dark haired guy and short darker hair guy)

Ch
Review №6

I came in for trade ins (I had a lot) and Chelsea was super helpful! She really made my day! I did not think I would be able to get much for all my old games but she checked every single one! Left with credit for more games!

dl
Review №7

This store doesnt ever answer their phone.HORRIBLE costumer service.how do you run a business like this.im going elsewhere .

Oz
Review №8

Matt is one of the coolest guys in this company! extremely cool, nice and very knowledgeable. I went there with my son which is a gamer answered all our questions. Definitely the only location I’m going to go even if I have to drive a little further. Thanks matt ! Definitely recommend this location services awesome ! 👍🏼👍🏼👍🏼

Th
Review №9

Usually a pleasant store to go too. Didnt like the new associate and supervisor. But hey its always a hit or miss with Gamestop.

Jo
Review №10

There new system with new and pre-owned games is very consumer unfriendly

Az
Review №11

Awesome store! I go here since I recently moved to the area and because theyre always friendly. Im relatively new to gaming and they always do their best to help me out when trying to select a new game to play.

Fr
Review №12

Didnt have what I was looking for. Staff was friendly though.

DI
Review №13

My kids love this place, theyd love nothing more than to deposit my whole check here. The people who work here are pretty awesome too boot.

No
Review №14

These guys have been here for years. They are always so warm and welcoming. They fulfill all my gaming Needs.

Se
Review №15

Customer service, really now?!?Saturday morning on Aug. 13, 2016 at about 10 a.m., I call this location and ask if they have a specific game. The sales person tells me he has it in stock. But, once I get to the store, its a different story. Now, Ill spare you the details and simply say, I was told the copies he had on hand were reserved but I could travel to another store to purchase.As a paying customer, I should never have been turned away from this store. The sales person should have done all he could to have sold me the product I requested. If that meant calling another store to restock his reserved copies, then that should have been a burden his company should have taken instead.But now his actions have diminished the brand he represents.So, until this store takes some action to show me Im valued as a customer, the entire organization is one Ill no longer support.

Jo
Review №16

Everything you need (and a whole bunch you dont but will buy anyways lol) and a very knowledgeable staff combine for a superior experience. Ask a question and you will be quickly directed the resident expert - the have one for everything btw. Cant say enough about how highly I recommend the folks there!

Ka
Review №17

Good selection of games but is very pricey

Ma
Review №18

The only GameStop I use! All my console, accessories, and ship to store/preorder ship to stores are done at this location. Always feel like family when I come in and they always do everything they can to fix an issue if one ever happens. I’ve used this location for years and will continue to do so

Ar
Review №19

The staff really sell this place, as they are very warm and approachable and will help you out with anything you need.

Co
Review №20

Been shopping here for years with no problems. Great customer service... Only GameStop I shop at.

Av
Review №21

Came in a while ago while getting a prescription filled to get a copy of FIFA for PC. Asked at the counter, and was told they dont make that for PC by the guy at the counter. Said pretty sure they do, prompting him to sigh dramatically and say no they dont. Jokes on them, since I downloaded it from Origin later that night.

We
Review №22

My local go-to GameStop store! Good people. clean. Well run.

Ga
Review №23

Great place, friendly people around my age. Very helpful with everything

Ma
Review №24

Very nice & helpful employees. Great for kids to buy or trade their games

Ke
Review №25

They are not knowledgeable They are ignorant they dont answer their phones at the store you will be on hold. Iwill not go there

Sh
Review №26

Great staff. Highly recommend this G Stop.

Br
Review №27

This is my go to shop for games. They always know what games I like before I even find them. Everyone there is awesome, I love them.

R
Review №28

Wont do a trade in on an Xbox because it doesnt have original controller.

Em
Review №29

I love them i always go their

Te
Review №30

Great staff at this location

Ph
Review №31

T and crew are amazing! The customer comes first!

Ro
Review №32

I gave it 2 stars because they do have a good selection, But, Ive been here 3 times (due to is the closest to me), and they are very specific about the costumers, in other words if you are not a teenager with money,you are not welcome.

Jo
Review №33

A great place to shopped and sale your video games and systems,

Jo
Review №34

I love any kind. Gamestop. Gamestop should have 5 stars all I care about is the game quality

Ce
Review №35

Decent prices, nice staff

Ke
Review №36

Good place for video games

He
Review №37

Love how they keep up with all the games and the workers are amazing!

Me
Review №38

Guys working there were rude and made me feel like I was in there way for shopping. They mainly told jokes to each other. Will not go back.

La
Review №39

I have been shopping at this gamestop for quite some time and had no real problems until now. I was trying to buy a new copy of GTA 5 for the ps4 and had it on hold, but when I got there, the employee (white male with long dark blonde ) gave us a pre-owned version with many scratches. I had to go there three times to change the game because it would not work only to be told by the employee that it was our own/ps4 fault that the game was not working which is indeed the worse thing an employee can do to a customer. I finally ended up going to a different store and finally got this problem resolved by going to another gamestop with far better and customer service. Overall, this experience have taught me to not shop at that gamestop ever again.

Li
Review №40

They are always friendly and courteous there.

Ri
Review №41

I would give this store a better rating but i had an issue. The 1st guy that was helping my wife & I was very pleasant & helpful. This was a guy who was a heavier set fellow with a beard. He was cool. The other guy who was there, a slimer fellow with a smug attitude was very much a dick if i say so myself. He thought that just because we were a certain ethnicity we didnt have the necessary equipmemt for what my wife & i were trying to buy. None the less the ass was made to look stupid because he assumed. We bought what we needed, left then came back 5 minutes later because we needed something else. I made the joke on the way in yeah im here to return it lol... He looked up lile up i knew it.. Stupid 👦

co
Review №42

Good customer service nice game collection

Ki
Review №43

Friendly and very helpful.

Da
Review №44

I bought a pre-owned ps4 didnt work turned on then off immediately and plus it was all scratched up,so i return it to get another one and guess what this ps4 that they just gave me in exchange for the first one could not expect games so i gave up returned it got my money back this place sucks

Yi
Review №45

Cynthia be mean

Ra
Review №46

Nice mix of things

PM
Review №47

From me personally game stop ripped me off when I got home and put my freshly new video game in my PS4 it wouldnt take it and when I looked at it and put some light on it, it had lots of scratches and fingerprints on it so I will no longer shop there

Ju
Review №48

Answered the phone but I been shopping here 5yrs pricey an customer service is radically white. But its the closer, location get a star.

Le
Review №49

Great i got a 50$ google play card cx! Now i know where Im buying cod game for my b day;) wink wink

Br
Review №50

Great staff and great games. I will totally come back again for another game.

Ro
Review №51

Customer service great knowledgeable and hands on

Sp
Review №52

Helpful staff, good games and deals. Area was clean.

Th
Review №53

The people and the games are great.I would love to work there!!!

Vi
Review №54

Very friendly service

Co
Review №55

Love gamestop!

Mi
Review №56

I am sorry, when you sell a new game for 59.99 and then sell the game used for 54.99, that is not a good deal.

Di
Review №57

Its ok 😊

Jo
Review №58

Can buy any kind of video console game plus extra controllers and games

Sc
Review №59

We come in this place all the time and Matt is very patient with my young son who always has lots of questions

Sh
Review №60

Horrible employees especially the caucasian male and Hispanic male working there yesterday

ch
Review №61

They are great people there

Lu
Review №62

Terrible what a douche bag

co
Review №63

Thats my gaming store no other

T
Review №64

After purchasing a product that was unsatisfactory i was unable to return it after only 2 days because it was opened, never was i told opening it would void the opportunity return the item, bad customer service and return policy

Ju
Review №65

I been coming to this GameStop for year now

En
Review №66

Friendly service

Da
Review №67

Nice guys

we
Review №68

Rude customer service

Be
Review №69

Terrible customer service

An
Review №70

Great shop.

Li
Review №71

Exciting

Ka
Review №72

Excellent service

Ra
Review №73

I find all my games that i want😇

Me
Review №74

Turn up boo

Da
Review №75

Prices

NE
Review №76

All very well.

So
Review №77

THEY ARE. VERY FRIENDLY AY

Ji
Review №78

Robucks

Information
10 Photos
78 Comments
4.1 Rating
  • Address:4155 Lawrenceville Hwy #7, Lilburn, GA 30047, United States
  • Site:https://gamestop.com/store/us/ga/lilburn/2258/beaver-ruin-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 770-935-6898
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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