Talk about GREAT customer services and willingness to help, Elena & Eric? were Awesome :) They are always there with a smile and even though I had a horrible experience online and even calling the customer service - Going into a store and being greeted with willingness to help and understanding actually turned out better. I would give them more than 5 stars if I could, to be honest. Thank you Elena again...

Outstanding service I have never been in the store and have not left a satisfied customer I get the Ultima‘s in compliments to Eric and Alayna. No matter how much the handful I can be they always have aces see to it that I get complete customer satisfaction when I walked in the door for what I wanted to accomplish. I highly recommend if you live in a Lilburn area or anywhere come to this cricket!

If I could give this store 0 stars I would. I purchased a phone on a promotion with Giselle G. Whom was on her phone during our ENTIRE transaction.She was very nonchalant and uncaring. I asked to put my own SIM card into the phone and open the phone myself, during COVID I prefer the least amount of touching as possible. She told me that her manager requires her to do this. I asked her to call the manager and she decided to give me the phone without doing so. I figured at this point she wasnt being honest.I purchased the phone using the wrong card and asked them toreturn it to my card so I could use the correct card. Giselle called manager Maria to ask her and Maria kept telling me that if I wanted to return the phone( which I didnt) that I wouldnt get any money and that they couldnt charge my other card. This didnt make sense. They told me that I had to call Cricket .. WHY? I just bought the phone 5 mins ago in the store. Why would I need to call Cricket?? Well I called Cricket and they said from their end the transaction is processed as cash so I need to go back to the store. Well guess who has to pay the Cricket Store a visit AGAIN? me! all because Giselle and Maria were so unconcerned and incompetent that they are costing me more time and money. This is the reason why try not to patronize Authorized Dealers they dont care about the customer. Only the money that they can grab from you and go. They will not assist with anything unless they can nickel and dime you for it.I will not patronize this store again and would advise that you dont either. If you happen to, double check and triple check everything and if there happens to be a mistake, you will most definitely be out of time or money.Thanks for nothing Maria and Giselle.

Maria is the best. She was very kind and helpful with what she needed. Very good service from her. 👍🏼

Great service specially Maria helping me out with my phone!!! Really patience an showing me how to use my new phone 😊

Super customer friendly personnel and know what they are doing

Maria was very informative, helpful and friendly!

Very helpful and informative ms.maria was awesome

Amazing service, clean store, no frills. Just awesome service!

Sales associates was well informed about services and plans

Excellent service above average

Excellent customer service.

Wow great customer service.

Maria thanks for your help !! Excellent service

Very good attention from the special staff of Miss Mary

Thanks for your kindness

Thanks Maria