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Hogan & Sons Tire and Auto
314 E Market St, Leesburg, VA 20176, United States
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Hogan & Sons Tire and Auto
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He
Review №1

Superb customer service! Two thumbs up! Hogan & Sons provided excellent same-day service and truly went above and beyond in assessing, diagnosing, and repairing several issues with my vehicle. Robert at the front desk provided exceptional information and advice regarding the issues with my Lexus GX 470, and did so in such a way that I did not feel pressured to immediately repair parts/services that could wait. So happy with Hogan & Sons! Will be our go-to auto mechanic in the future!

Ju
Review №2

Love this place. They are quick, do a great job and are honest! They’ll always tell me honestly whether or not something is urgent or can wait. This is why I keep coming back, I never feel “ripped off” picking up my car

Ke
Review №3

Jeep inspected professionally and promptly. Friendly helpful service! If they dont know youre waiting in the office, just give them a call and theyll come right in.

Lu
Review №4

Incredible and talented people. Very knowledgeable, recommend on whats best for your interest and highly professional. They also have a complimentary shuttle service which is great!!Ive dealt with John and Robert and both are super cool. I have a strong background in automotive mechanic work and sometimes knowing helps you read when someone is selling you for no reason. These guys are upfront, honest and dedicated. They go the extra mile! They even verify their work by test driving your vehicle to make sure you dont have to come back to fix it again. Amazing!A+++

An
Review №5

I had an issue with a tire stem on an aftermarket wheel purchased several years back. Was quoted a new tire stem with sensor could cost over $225 but the attendant was creative and suggested I reuse one from the factory tires I still owned. This suggestion saved me $200 and could have easily just over charged me, but showed real integrity! I was impressed and will come back here for other services in the future.

Da
Review №6

Solid customer service...they did what they said they were going to do and I appreciate that...great attitude in their shop. Highly Recommend

Ma
Review №7

Gentlemen were friendly and professional. Able to get me in immediately when I had a blown tire and get my car back 2 hrs later!

Sa
Review №8

I love Hogan and Son!! We’ve been customers since the mid 90’s, and they’ve always treated us professionally and with kindness. Their manager Robert did an awesome job today!!

Li
Review №9

Had a flat and they got me in quickly. They were very professional and had my tire fixed in a short amount of time. Definitely will be making this our new go to for car service!

R
Review №10

Overall experience was positive.Alignment was quoted at $99 when we paid shop fees were added.Shop fees represent no real cost and should not be added to a bill to paid corporate profit (cover overhead). I will not use Hogan and Sons again if the will not waive the Shop Fee charge.

Li
Review №11

We have always had great experiences with Hogan & Sons which is why we keep going back. They are professional and thorough in their service. I appreciate getting the details of what theyve done in addition to things I may want to keep on the radar for the future. Ive never felt any pressure to do any additional work if it wasnt necessary and but Ive always felt informed after leaving my appointments.

Pa
Review №12

Extremely professional! I must stress this the most. I was spoken to intelligently and with complete respect. I will absolutely be sending my daughters here. Thank you very much for a quick and wonderful job!

so
Review №13

Literally the nicest people ever. I’ve been here a few times and they’ve always been great.

Al
Review №14

If you need anything done, Hogan and Sons is the place to go! George and his staff are extremely professional, knowledgeable and punctual. They are always go the extra mile to help make you feel comfortable, in an environment were you could easily feel overwhelmed. We have trusted Hogan and Sons with our trucks for years and will continue to for years to come! Thanks George for all your recent help. You and the staff are amazing.

Jo
Review №15

I was an out of towner and my axle busted. Their customer service was fantastic and got my car back literally the same day I towed it there! 5 stars all around!

Da
Review №16

Really wonderful staff. Professional, personable. and consistently do a great job.

An
Review №17

These guys are the best. Ive brought two vehicles here and they did everything they could to help, providing honest and transparent advice. Robert worked with the service members to help me as if it was his own car. Couldnt recommend more!

Ka
Review №18

Hogan & Sons is friendly, convenient, and affordable. I would highly recommend them to my family and friends as a long time Leesburg patron. Big thank you for the fast and friendly service today!! Keep up the good work!

ke
Review №19

Was told the pdfe sensor bad, i asked what would it cost to replace. I was told 450 for the part. 150 labor plus cost for dio. Around 700+ i declined the repair. Then had to wait 45 minutes because tech, went to lunch. After getting my car i went to part store and brought the part needed for 41 dollars . It took less than 15 minutes to replace.

St
Review №20

We needed an inspection and the guys had the car ready early the next day,exactly as they said. Demetri was great! Thank you for the no hassle experience

Ra
Review №21

Hogan & Sons shop in Leesburg VA service is top notch! Every time I have brought my car in there to get serviced, the customer service has been great, Sean at the front has always been so helpful. They take care of your car. If you are looking for an auto shop this one is it!

Ch
Review №22

I picked up a nail in my tire on way home from DC and called Hogan and sons. I went by and even though it was near closing Robert and Nate stayed late to get me a new tire on so I could get to work in DC the next day. Robert also came out and check all my tires and got pressure right. I will definitely be a return customer.

Fe
Review №23

Bought a NEW vehicle that needed emissions and this was the only place open on this Memorial Day Holiday. Terry, the Inspector was quick and thorough! Troy and Bobby greeted me with TOP NOTCH Customer Service!! Bobby is truly a sweetheart!! I will definitely be back!!

Jo
Review №24

Robert was extremely professional and helpful. I blew a tire on my truck and needed to get back on the road again, ASAP. He immediately called the warehouse, located my very unique brand of tire, had it shipped within hours and installed within an hour! You guys saved my butt! thank you Hogan/GY team!!

Ra
Review №25

Very professional and friendly staff. The tires I wanted weren’t in stock and they went and picked them up and installed same dam. My vehicle also needed state inspection and emissions but the inspector doesn’t work weekends but he still can in and did it for me. I can’t recommend this location enough!!!

Cr
Review №26

Solid place for general service. Honest people who arent looking to rip you off. I appreciate the comprehensive digital communication system that gives me all the details of what my car needs with photos and everything.

Te
Review №27

Quality work, professional, friendly people. Have been going there for years.

L
Review №28

Sean has the best customer service ever. You want be disappointed with their service. Ive been coming here for a couple years now and Sean takes care of me every time. He makes me feel like a valued customer. Keep up the good work.

Ad
Review №29

Great service!! They did not hesitate to explain the services they believed my car needed, and did not proceed with anything without my informed consent. Super thorough and professional :)

Me
Review №30

I had such a great experience at Hogan & Sons Tire and Auto! I asked my Next-door Neighbor group for recommendations and this was recommended by at least 10 different people out of about 15 responses! They said they are very friendly and easy to work with, and they were right! Troy and Rigo are great to meet as soon as you walk in. They offered to give me a ride home (and pick-up) if needed, the were very accommodating and just made the whole experience wonderful! Thank you! My husband and I will certainly use them again and recommend them to others!

La
Review №31

Robert was great. Professional and on-time and honest.

Ch
Review №32

I scheduled a 4 wheel alignment to be done while I waited. Job was completed quicker than estimated. Friendly and professional service.

Ch
Review №33

I really appreciate having a mechanic I can trust right down the street. I have been going here for many years and have always had a good experience, I have never had anyone attempt to upsell me. With more major repairs I have compared them to others and they always come out to be the best value.I have sent many friends here over the years and I have always heard positive things from them as well.

Ju
Review №34

Sean, Robert, George and everyones name I do not yet know are cogs in the gearworks of a shop that runs like a well maintained machine. As such, they will pass down their dedication and attention to your own machine. Treat the people at Hogan & Sons with respect. They deserve it. They will not try to upsale you or fleece you with unnecessary services like many name brand shops (that are even required to do so by their corporate overlords.) No, the crew at Hogan & Sons are passionate about their work. Theyre not going to waste your time or your money and they do quality work.I drive a nearly 40 year old Porsche 944. The people at this shop have helped me to turn that old beast from a cantankerous, doomed road hazard to a functioning, well adjusted, roadworthy member of metropolitan society. Stop getting fleeced by In-N-Out shops. Stop by Hogan & Sons.

Gr
Review №35

This is the friendliest shop I have ever walked into. From start to finish my experience here was top notch. They were timely, professional, and very reasonably priced. They took the time to make sure the car was clean, putting mats on floor, everyone was wearing masks and following covid guidelines, and they even offered me a ride to pick up the car so I didn’t have to walk! This certainly will be my go to shop!

Mw
Review №36

I was received by John of Leesburg Hogan & Sons. He was very nice and courteous with excellent estimation of time when the job will be done. This was my first visit to Hogan and for sure will not be the last.

ra
Review №37

Amazing customer service! I always feel comfortable dropping my car off and when I can’t the wait is always accompanied by friendly conversation. Will definitely be using them for anything I need done on my car in the future!

Ch
Review №38

Brought a friends truck in for a steering fluid leak. It was still leaking when we were told to pick up the truck

Da
Review №39

Repairs were well done and timely. However I requested the bulbs checked and replaced on rear driver side. Didn’t notice till I got home with the car but this service was not done.

Dr
Review №40

Super friendly staff. Got the work completed on time. Great experience.

eu
Review №41

Easy to deal with friendly and prompt.

Ke
Review №42

I came in at 1:00PM on the last business day of the month needing an inspection. I assumed that it would be ready that weekend, but they said that it would be done same day. The initial estimate was for a 5:00 PM pickup, but it was done closer to 6. They called me and let me know when it was done. Overall, very timely, very polite, and professional. They gave me a call on the following Monday to thank me for bringing my car by.

Pa
Review №43

I was quoted $200.00 for a wheel/tire swap and mount balance over the phone. Asked in depth that they make sure the new provided wheel/tire matched and nothing was needed to do the swap. Received a call stating that the provided new lugs nuts didnt fit and I needed new ones at 366.00 (for 24). (online they are less than 100). I said I dont want to do it but they said they already did the wheel/tires swap mount and balance at 250.00 (Not 200 as discussed) and it would be another 250 to swap back. So they never actually tested to make sure everything fit. Oblivious not the lug nuts. I was stuck at over 500 bucks to go back to the original status prior to dropping off truck. I told them to go ahead and then had a bill of 675.00. Hidden fees of 72.00 for balancing, and 28 of Specialty upcharge, plus a tire disposal fee. None of this was quoted when I was quoted 200.00 flat out swap, mount and balance. They knew I was in a time crunch and had to say yes to the extremely expensive lug nuts and the move forward with the process. Then on top of that they threw in the extras hidden charges, and also scratched the after market wheels previously on the truck. Now resale will be an issue. I will never use this shop again. They dont stand behind their on phone quotes, they have hidden fees, and they put you in a position where you cant back out of. Its a shame that business do this kind of work.

No
Review №44

The earned credit we had with Hogan was very nice. Regular oil change, etc was almost free. They found that one of our lug bolts was broken - took a picture to show it, texted as and we approved the repair. Nice feature. Great work.

Do
Review №45

Came to H&S for a safety inspection and was greeted by friendly staff, prompt attention and left with a completed safety inspection in about an hour! I’ll definitely be back for some of their other car services.

Pa
Review №46

Was able to drop off and service was finished within a couple hours. Very friendly, helpful staff.

je
Review №47

Service is good and fast. Been taking our cars there for years. Updated... turns out they had issues with their phones lines when I tried calling. It happens.

Ji
Review №48

Very friendly and courteous staff!My vehicle was only in for the state inspection, but, due to a problem with another vehicle, they ran out of time to finish mine by end of day. So they insisted on giving me a ride to my home (10 miles).Above and Beyond !!!New visit for an oil change. Again, they were very friendly and courteous, and my car was taken in right on time.

Ab
Review №49

I was honestly very impressed with this place. I came in with a screw in my tire and was told I would likely need a new tire due to the positioning of the screw. Ugh...I already had a bad day but whatever. It was priced out for me and I was surprised that it was actually less than what I would have been charged at the GoodYear I used to go to back in MD.Fast forward 25 minutes and was told I would not be charged because they were able to get the screw out WITH OUT puncturing my tire!! This seriously made my day and shows me the people who work there are honest and trustworthy.Rigo at the front desk is amazing as well. He was so friendly, professional and had no issue talking with my dad over the phone to explain everything. Your first impression of a place and good service always begins with the people who work at the front desk, and in my opinion they have the best man for that job. I will definitely be back in the future.

K
Review №50

Great shop. Reasonable prices and great service. Beat any online tire price I could find on a special order.

cl
Review №51

All technicians include by Troy, Rigo and Ahmed were professional, very personable and pleasant. I will continue to come back for any work needed on my car. They go above and beyond in providing service.

Li
Review №52

Troy and the team were great! Very helpful and accommodating when I needed a quick turnaround on a last minute flat tire fix!

Sa
Review №53

Brought my jeep in for the yearly inspection. I was VERY impressed with Hogan and Sons. The staff was professional and informative. When they finished the inspection, I got a text with a link to a full breakdown. Someone followed up with a call and went over the results of the inspection.The customer service went over items that needed to be repaired to pass inspections, as well as what needed to be taken care of in the near future.They were very honest, and I will definitely be back to Hogan and Sons, Leesburg.

Gr
Review №54

Great price great service

Jo
Review №55

I came to Hogan several weeks ago to get my tires rotated due to excessive noise. They advised me the tires had cupped, therefore, a rotation would not help. Last week when I got a screw in my back left tire I decided to replace all four tires. Because they were honest, I decided to give them the business. They did everything possible to get their prices in-line with Costco.Excellent and trustworthy service. Peter the salesperson was exemplary. Highly recommend them.

Ch
Review №56

Came here for a state inspection - called ahead as dont have the means to drop car off, so was hopeful I could be in an out in an hour. On the phone Robert assured me they could. Troy helped me out at the counter, and yep - I was in and out in one hour! Excellent service, charming staff, clean waiting room, thanks!

Am
Review №57

Just moved here. These guys were super helpful in getting my oil changed and needed inspections to register my car in VA. They even picked me up!! Everyone was friendly and helpful. Highly Recommend!!

Su
Review №58

I was happy with the friendly service and how my car was diagnosed quickly and how l was told up front the cost of the repairs. It was a big chunk of change but worth it because my car is now running like a top! No more strange sound when l start the little darling and no more annoying flapping sounds while driving!

Be
Review №59

Very honest person and good advise given, going back.

St
Review №60

Amazing work! Great men, had a great experience.

Ch
Review №61

Fantastic team! Had a screw in my tire and they fit me right in. They also do inspections. I cannot say enough good things about the service I received. Definately recommend them!

Fr
Review №62

I just needed a state inspection and I was shocked by their incredible customer service. Truly exceptional!!! Always polite when I or they called. I needed to change a fog light and decided to go to our typical shop and they were ok with it and nicely said to just bring it back when it was ready (some other places are pushy or get “mad” when you don’t stay there for the repair). I’ll definitely be recommending them!

Ge
Review №63

They replaced our car battery while we waited in a prompt and very efficient manner. All personnel at Hogan & Sons are extremely polite and pleasant

Gl
Review №64

Professional diagnosis and repair with personal follow up both times I have used them for my BMW.

Sa
Review №65

I love their service and they took good care of my vehicle. Definitely using them in future.

Ch
Review №66

Ive been going to Hogan and Sons for nearly a decade. I dont typically write reviews. These folks are professional and will let you know what is necessary to fix in a timely manner and will correct needed adjustments when your budget allows.. Troy in Leesburg specifically will make sure that youre taken care of. Ask for him specifically and Im sure that he will look after you.

Ti
Review №67

My splash shield was falling off as I was driving through Leesburg. They stayed open late to fix it! Thanks Rigo!

Li
Review №68

A stop in to check my cars tires....quick.and easy ....super friendly techs

Ka
Review №69

The customer service was great. Their pricing was reasonable and did not push to sell additional services like other businesses do. I will use them again.

La
Review №70

I noticed my tire was leaking air. I was able to drive in with no appointment they found out the problem, patched my tire and I was in and out in under an hour for a very reasonable price. Great work! I recommend this place.

Ch
Review №71

Rigo could not have been more professional and pleasant. Great service all around! Will be back for all my auto services.

Ki
Review №72

Good experience; personnel were polite and professional. They were able to fit me in same day without an appointment.

Du
Review №73

It was not the best experience. Ill spare the details but it was more than just this location.

Ca
Review №74

Excellent, helpful, and fast repair of ac/heat fan not working. Found the faulty part,, replaced, and fixed in under an hour! Always get good customer service which is why Ive returned for the past ten years now.

Ma
Review №75

Realized I had a very low tire after a medical appointment. I was able to drop the vehicle off; personnel identified a nail in the tire. They were able to fix the tire within an hour without need for a new tire. Professional, timely and a reasonable price to fix the issue.

Ja
Review №76

Robert was extremely professional and helpful. Prices are great. Would 100% recommend!

Da
Review №77

Service representatives were great and despite the wait for safety and emission inspections; service performed was expedient. Thanks!

ja
Review №78

Good service, fixed my brakes under warranty for no charge. Done by the next morning.

Ca
Review №79

Nice shop. They always explain what is going on with my car.

Ch
Review №80

Great service every time I go in. They have always been able to help in a reasonable amount of time.

ka
Review №81

We’ve been going to Hogans fir years. Couldn’t imagine going anywhere else. They are terrific, honest, professional and helpful.

Ca
Review №82

The team was amazing and efficient. I was especially impressed with Shawn’s demeanor when answering the phone and inviting me in immediately for service. The entire experience was awesome and further validates why I continue to take my business there.

Ch
Review №83

Good service

Ch
Review №84

Hogans has always been super to us, but during this lock down the shop has been THE best! Not only did they move our car over to the Buick shop, for a repair, they drove that Malibu home, picked up our older Malibu, inspected that car and returned the second to our house. It is no wonder that we respect, and shop workers, so highly. Thank you all.

Pa
Review №85

Great service and customer focused. Excellent communication

Lu
Review №86

I had a very positive experience at Hogan & Sons! They accurately assessed my cars troubles over the phone and were diligent with updates regarding the status of the necessary parts that needed to be delivered. Once they arrived, my car was repaired in less than an hour. Everyone I have encountered there is incredibly friendly and they were very transparent about pricing, so I wasnt surprised when it came time to pay.

Ar
Review №87

Excellent and courteous service by Bobby Nicholson!

Na
Review №88

This review is way overdue. Mina is AWESOME!!! I cannot say enough about her. She truly takes customer service to the next level. She had my paperwork and tires ready for me at the store even though it was her day off. She made sure everything was ready for me, all they needed was my car keys. Thank you for making it easy for me. Mina is a Super star!

Ja
Review №89

Just as good, if not better than any big brand dealership. My car feels and runs the smoothest it ever has in a long time. Top tier work and top tier staff. Mike was definitely integral in all of that and was an overall absolute boss in helping me get in and out in a timely fashion.

Me
Review №90

I had a great experience at Hogan and Sons. I visited them on recommendation from a friend after VA Tire disassociated themselves with Goodyear (I’m a Goodyear cc holder). Went for my inspection and emissions - was in/out in less than an hour. Staff was friendly and professional. I’ll definitely be returning for my next oil change and tires!!

MC
Review №91

Ive been going to Good year for 20 years and still going. They do great work and stand behind their service.

Al
Review №92

I went in for an oil change and they took me right in, they didn’t try to up sell me anything and they did the job fast and efficiently. Mina was super nice and very helpful throughout the process which made my experience an excellent one. I will definitely recommend them to friends and family and I strongly recommend them for anything. Shout out to Mina & her team for being awesome!

Jo
Review №93

I had an excellent experience at this shop. Mina was very nice, helpful and accommodating throughout the process. I initially inquired about rear brakes replacement, but Scott said my rear brakes are still fine. He made sure that I don’t spend money on something I didn’t need. Now, how many auto repair shops out there that would do that??? Probably very rare! I would definitely come back and recommend this shop.

Ia
Review №94

The team at Hogan & Sons is very friendly and professional. The work is done quickly and everything is clearly explained along the way.

Jo
Review №95

Awesome shop!! I needed my car fixed and since it was going to take a few hours to complete the service, Heath gave me a ride home so that I wouldnt have to wait at the shop for the majority of my day. Also, upon payment of the service, after I used my coupon and didnt have a small bill to make the change, Heath made my service payment an even amount and took off an additional $8.74 off of my balance after I had used my $50 off coupon. The staff is very polite and the customer service is impeccable!! I will definitely use this shop for all my car services. Thank you!!

Er
Review №96

The employees are always courteous and get work done in a timely manner. Their communication is very good and they will go over costs and recommendations with you, helping you to make the right decision for you and your car.

MO
Review №97

They do a great job!

Eu
Review №98

These folks are friendly, polite, efficient and honest. I have only had good experiences with them -- excellent work and no unpleasant surprises. I would give them more than five stars if possible.

Ro
Review №99

Went here on recommendation. It is a little drive but I am so happy I did. Donald was wonderful, friendly, informative and very customer service oriented. He even offered to make me some coffee. The whole crew from front desk to back service did an amazing job. I will be recommending others to come here and will most definitely be coming back. Great job Donald and I must also say I seen him with other customers and they were very pleased with also.

me
Review №100

Great experience here! Very kind staff. They were able to quickly get me the help I needed. They went out of their way to help me. I will definitely visit again and highly recommend this place.

Information
13 Photos
100 Comments
4.6 Rating
  • Address:314 E Market St, Leesburg, VA 20176, United States
  • Site:http://hoganandsonsinc.com/tires-auto-repair-leesburg-va
  • Phone:+1 703-777-4055
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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