Fantastic! Store was clean and well organized. EVERY employee was super friendly and helpful. Everything I needed was in stock and reasonably priced. Best shopping experience Ive had in years.

Treated promptly with professionalism. Highly recommend their service department. Only complaint is parking lot is terrible for big trailers.

Want to thank the Lebanon Hertiage John Deere service dept. and our sales rep. Chris Hyde for great customer service. You are appreciated.

This one was rude, hateful didnt want to get out of his chair and look to nothing. I left and went rogersville. Great people there

Awesome customer service and the have pretty much everything you need for your John Deere Tractor, mower or Gator.

Helpful staff. My dad uses them often.

Such a great group of people. Scott was awesome and waited after they closed for us to pick a trailer up to haul our new toy home! We had a great experience and recommend Heritage Tractor!!

Purchased an X380 JD Tractor mower. To be in stock 10/20/21.

These folks know what theyre doing!

Great knowledgeable staff. Always willing to answer questions we might have. New tractor owners so they are a blessing!

Only dealt with the parts department, but everyone in there and on the phone was very polite and courteous. They went out of their way to physically verify the part I needed was on the shelf before I drove there instead of just relying on the computer inventory.

Customer service could have had better!

Quick in and out for delivery no overnight parking for semi big parking lot across from Walmart around the corner!

Lebanons service department needs a lot of help. You can never get a hold of them and they will rarely return your call. To have great service department you need great communication for customer service. Maybe Mr Ken Wagner needs to get involved to kick start things.

Very good ☺️ the guy behind the counter was very nice very pleasant to talk to and very helpful I will be going back to heritage tractor

Nice place ...friendly service

I never have to worry about anything there. I always get what I need service is great. I always can get the parts for my 425 tractor. Great service.

Bought this Stihl saw from these guys about 3 years ago. Brought it into be looked at and was told to bring it to a small engine shop in Lebanon, that it would be $150 just for him to look at it. I bought it here. Never again. Totaly didnt care about me the customer.

The Manager at heritage went out of his way to see that I had everything I needed. Ill go back.

Harry and Jared worked hard, went the extra mile to deliver our tractor the day they committed to. Worked extra late to get it done. Thanks to them and Matt we have our first tractor. Thanks for the hard work we appreciate it!

Bought mower 5/31/18. Broke down 3/28/19. Picked up 4/4/19. Brought back 4/10/19. Broke down again 5/25/19. Picked up 5/29/19. Called 5/31/19. Said they havent look at it. Not my definition of good customer service.6/26 update. Brought loaner out 6/3. Appreciated. Got rid of ticks and mosquitoes. Brought my mower back 6/12 and picked up their loaner. No communication between 6/3 and 6/12. Mowed approximately 2 hours 6/18, 2 hours 6/20, and 15 minutes 6/22. Mower stopped cutting grass. 6/24 call Heritage. Cant pick up until 6/27.

Spotless, neatly arranged showroom. Friendly helpful staff and salesman. Took time to show equipment and then worked up a quote on a tractor and equipment package. They will also deliver !! Nice variety of tractor accessories as well as hats, shirts, belts etc.

As always, great. Mark is a great guy to work with.

Good service friendly although tried to sell us a broken used tractor?? We traveled 2 hours for nothing! 🙄

Great place. Good group of guys

Ive had difficulty getting waited on in a timely manner since the dealership changed hands and became Heritage. Ive been to Heritage 4 times for parts since the take over. Each time the wait was 20 minutes to get through the line to the counter. Twice the parts were not available after the wait. The counter help is very knowledgeable, but the long waits and lack of product is frustrating. I would only use this store as a last resort.

I just got one part but all went well. It was a little slow but I only saw one man working inside. Other than that the place was clean and stocked well. Thank you for helpping me get the right part, keep up the good work.

Good customer service

Really a clean and nice place. Your salesman Ryan is very courteous and very knowledgeable about the equipment there. I most definitely will buy a new lawn tractor in the spring from Ryan. A very nice and polite young man.

Delivered a tractor to them and got unloaded and on our way fast

Worked with Enos today. Super helpful, helped answer a lot of questions about a new chain saw

Bought used zero turn from them, sent it in for repairs they send it back after charging over 550 dollars to fix and I still had some problems. This happened twice. I was lucky Fohn of Lebanon did a trade in for me.

Ryan McGuire was very helpful in facilitating my purchase of a new Tractor and Flail mower.

Came in to buy a water pump & left with a 4020 JD tractor. Lol Great place & Excellent people!!!!!

Large selection of tractors, lawn mowers, commercial equipment and residential. Friendly staffing very happy with our purchase of the X380 lawn tractor.

I called Larson on a Monday to see about getting my JD X304 serviced. I live 25 miles from away so I needed them to pick up and return the lawn tractor when finished. They said since they were in the area they would pick it up that day and they did. The next day they called and they had serviced the lawn tractor were returning it (Tuesday). I really appreciate the quick turn around and prompt service.

Decent variety friendly staff but slow at greeting customers

Quick courteous service.

Good people good service I got in in less than have with no Appointment

This place has great John Deere supplies and also accessories

Employees were extremely niceVery knowledgeable staff. Very helpful.

Walked around for 15 minutes and no one asked if I needed help. I found what I was looking for on my own.

The employee I had was helpful. I had to buy a battery for my mower it was EXPENSIVE

Matthew was prompt, helpful, and friendly. If youre going to get a John Deere, avoid the big box stores and take your business to Heritage.

Ryan McGuire is awesome to work with.

Made our mower new again.

Good parts staff !

Very helpful with our new John Deere tractor mower.

Well stocked

Friendly and professional staff. Great selection.

Slow, inattentive staff. Dont really care how long it takes to not help you.

Great service and people. Hopefully the parts work!

Friendly service, most parts in stock.

Always a friendly face when you need parts but the book keeper is fusse about they get their money

Fast service !

Cashier is very friendly, and professional. Store is clean.

Employees are very friendly and accomidating.

Smug and slow service

Worse John deere store anywhere

Tractors, tractors and more tractors.

Expensive and understaffed

Slow and poor service.

Horrible.