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Boost Mobile
1116 W 23rd St, Lawrence, KS 66046, United States
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Boost Mobile
Comments
Ja
Review №1

Went there on a Saturday and they decided to change there hours to closing at 6PM not 7PM like their business shows online, had to come back the next day to pay my bill. Coming in on Sunday theres a back in 25 minutes sign on the door. Maybe if the employees were more concerned with customers instead of avoiding daycare costs and bringing their kids to work they could give the customers the attention and hours of business they pay for.

Ho
Review №2

I love my Boost Mobile! Its super easy to do business here. The people are nice and knowledgeable. So glad I chose Boost!

La
Review №3

I just switched over so I dont have a lot of history with them. So far the experience has been very good. Great price and great customer service. Much better than my last carrier.

Ad
Review №4

Terrible absolutely terrible we used to love Pedro but Pedro isnt around anymore and they arent as customer service oriented as they used to be they have sucked me around and my wife round and we have been thats one of theirs 7 years

Ma
Review №5

Very helpful ladies getting and setting up a new phone.

Pa
Review №6

Andrea was so helpful when trying to fix my phone!

Ry
Review №7

I just got a phone from boost mobile and Andrea was so helpful!!

J
Review №8

A nice atmosphere, friendly staff, and good mid-range cell phones & accessories make this an affordable mobile experience!

Mi
Review №9

Worst phone company ever

Ti
Review №10

Personally I believe Boost Mobile is one of the better phone services provided Burley customer sales reps good deals good bones

Su
Review №11

Have had good experiences with this company and this locations staff. Whenever Ive had an issue theyve been quick and easy to work with. Have earned different credits to add perks to my phone plan organize discounts on purchases. The only thing that pops up every now and then is the line ( or wait time) to be helped in the store. They typically only have one person behind the counter.

Ma
Review №12

Best costumer service. Rep took the time to help me with my email and transfered all of my information. Ask for Celene she is the best rep ever

Ry
Review №13

Boost mobile has the best customer service I have experienced with any phone companies. Agent Selene is a great Agent. If you arent a Boost customer i would definitely tell you to switch immediately. The deals are a plus but the customer service skills is the icing on the cake.

Ja
Review №14

Andrea did such a great job! Supper nice lady. They have great deals on phones go check them out!

Sh
Review №15

I was needing a new case for my phone and the sales woman Andrea was extremely helpful and knowledgeable about what I needed ! She was amazing and very kind! Definitely will be coming back in the future!

Ka
Review №16

Celine was awesome... help me with my family plan and get a phone for cheaper price... highly recommended

Na
Review №17

The staff was exceedingly patient and helpful with a problem i was having with my phone that was not of there making. They were very knowledgeable about their system and able to resolve my issue.

As
Review №18

The service I received today was extraordinary. The young lady that helped us went above and beyond expectations. Definitely wish I could give more than 5 stars

To
Review №19

My old phone i had for years was a great phone but past time for an upgrade. I came into the store and the two girls working were super helpful and even stayed a little after closing time to finish helping out. Thank you!

Ne
Review №20

Andrea was such a great help, walked out of the store with a new phone with in 30 minutes supper fast and great service.

Al
Review №21

Definitely good customer service. Very patient and knowledgeable of products. Fast and friendly service

Ap
Review №22

I had a great experience in Boost recently. Andrea was really helpful and knowledgeable! Glad she was there to help me, ask for her when you go.

Dr
Review №23

After doing my research on the best way to get a new smartphone, I found Boost Mobile to be hands down the easiest and cheapest! They answered all my questions, hooked me up with some great deals, and had phenomenal customer service! So far, the phone service itself has been awesome as well! Thanks guys!!

Ma
Review №24

Celene was very helpful, patient, polite, and knowledgeable. Excellent customer service!

Vi
Review №25

Great costumer service, beautiful new location. I was a Verizon wireless for long time. And now I known about Boost mobile great promotions I definitely was missing this. I really recommend to switch to BOOST MOBILE. Specially at the location in Lawrence, Ks.

Mi
Review №26

They werent helpful when i had an issue with a product.

Yo
Review №27

Friendly and professional staff

Cr
Review №28

Jazmin was the lady who helped me. She was very friendly knowledgable, and patient with me. I would recommend stopping by and getting help with your phone needs.

Da
Review №29

I became a boost customer today after decades with Verizon. Great service and a great price. Unlimited data!

Ke
Review №30

Celene was AWESOME and very helpful. She went out of her way to help us with apps we asked about and in helping set up all the new phones

An
Review №31

While the customer service is great, my complaint is the wait to get the service. Its Saturday and yet only one employee is working with plenty of people waiting. Other than that, I do enjoy being a Boost Mobile customer as I have been for the last almost six years.

Ca
Review №32

Great service and great new srylo5 phone

Dr
Review №33

The phone number listed doesn’t work

Do
Review №34

The employee at Boost Mobile in Lawrence Ks. Very helpful and patient with all of my questions. She went above and beyond!

Tr
Review №35

Brian is such a sweet and helpful guy! He answered all of my questions and I was in and out in no time!

Ka
Review №36

My phone wasnt working properly came to boost Store in Lawrence.the girls have te best costumer service, they help me with everything I needed. They are always ready and at service.Five stars is to little.

Fr
Review №37

Celene was awsome and very helpful. Best costumer service highly recomend this boost mobile location

Ba
Review №38

I have boost for years and they don’t give any deals sad

Si
Review №39

Andrea is great doing this bossiness excellent service!!!

Jo
Review №40

I have enjoyed being a boost customer for the last 3 years and their customer service is second to non! Ask for Celene!

ch
Review №41

Celene is the best she helps me every time...she needs a raise...

sw
Review №42

Great service for an awesome price. I always recommend it to my friends. I use it and its never failed me :)

Br
Review №43

My favorite people work for boost ... Best customer service

Ka
Review №44

I love boost mobile good service and the people in there are so sweet they have helped me more than enough

El
Review №45

The best customer service you can get is ay boost mobile in lawrence ks. Thank you guys for the awsome time.

Ri
Review №46

Wonderful staff very friendly and know what they are doing.Help with problems and know he watu take care of customers

Na
Review №47

Excellent customer service. Best service that I have received at a boost store.

Mi
Review №48

Curtious fast and friendly service. That young lady multi tasks like no other

Ce
Review №49

I got my iPhone 8 from here and it’s so nice. They also have the best customer service!!

Am
Review №50

The best place to get a phone.

De
Review №51

Celine was a great help. Boost is the best!

da
Review №52

From walking in the door to having a working phone from Boost Mobile took 22 minutes! I had an emergency time crunch and Boost handled it!

Jo
Review №53

My pin number got hacked the system is not secure. Someone in Miami hijacked my account and it cost me 4 to 5 hours working with the store to resolve. My bill went up because the hacker bought a phone and they are still charging me and I have had to go back into the store to resolve. Scary still not resolved.

Ka
Review №54

Nice people

Ca
Review №55

They barely understood english!!

Ru
Review №56

Do not go here, I bought a $250 phone have had it six months and it wasnt connected to Wifi so I took it into the store and the guy messes with it and now it wont turn on at all!!!! He says he can sell me another phone but he was the one who broke it! He tells me I have to go to LG that I wont need my receipt but guess what. LG wants a receipt! He even said to another customer that some of the phones are refurbished that they sell for new! Not only did they LIE to me but they broke my phone and wouldnt even attempt at any replacement. I am looking for a job and now I dont have a phone that I can be contacted on! WORST CUSTOMER SERVICE EVER!!!!

Ma
Review №57

Fun store with great customer service!!!

Lu
Review №58

Best customer service in town!!! Always awesome deals!!!

Je
Review №59

Great plans for the family.

Ro
Review №60

They dont have no data roaming watch out phone didnt work in small towns

As
Review №61

Love this place zan is very friendly

Ob
Review №62

Best service on the Sprint netwrok

Wi
Review №63

Jazmine was awesome

Pi
Review №64

Best Costumer Service

an
Review №65

Horrible, they didnt answer my calls and when I got there the service was very slow

Wi
Review №66

Best costumer service

Cl
Review №67

Good customer service

Le
Review №68

No love here😢

Jo
Review №69

The best place to have service. The people are very good and they always help me. I recommend them 100%

Information
8 Photos
69 Comments
4.3 Rating
  • Address:1116 W 23rd St, Lawrence, KS 66046, United States
  • Site:https://boostmobilelocal.com/ks/lawrence/1842/?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000hsp7OAAQ
  • Phone:+1 785-318-4815
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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