Andrew King was our sales man. He was perfect in every way. He worked his butt off for us. And got my husband and I both into new vehicles. Hubby got a 2021 Ram Classic and I got a Chrysler300s. Both in perfect condition. Couldnt have asked for a better experience. This was our second time buying from Baxter. And wont hesitate to do it again. Thank you Andrew, hope your still there when we return!
Ive bought a few cars with Baxter in the past and Ive bought cars at other places as well, but I must say that this was the least stressful buying situation Ive ever had. I felt like I got a fair deal on my trade and a good deal on my new purchase. Friendly, professional, no pressure sale. Id strongly recommend giving Baxter a try! Tracey Graham did a fantastic job for me!
I recently bought a pickup from Baxter, and unfortunately there is a good chance it will be the last vehicle that I buy from Baxter. Their inventory is great and I found a pickup I love, but it came with a lot of problems. My sales rep, Ryan Garcia, assured me several times that the pickup was inspected from bumper to bumper, but I have had it for about 3 months now and it is currently in the shop for the second time. The first time it was a minor issue and was in and out in a day and it was no big deal. But now the check engine light has came on and Ive found out that the second cylinder hasnt been firing. However, the service team has been absolutely amazing and is the only reason I would consider going to Baxter to look at a new vehicle down the road.
The vehicle selections are awesome. I found the Jeep I wanted at the price that fit my budget. Matthew was right there from start to finish. Since then we have talked about aftermarket products and he has been very helpful. This was a great buying experience!! Thanks Baxter!!
We recently purchased a Jeep Gladiator from Baxter in Lincoln. We were so thankful that we had Austin Drabick as our sales rep! He was so low pressure, kind, and made sure we had everything needed to make the right decision. We ended up with our dream pickup and the entire experience was seamless, quick, and exactly what we wanted from a car dealership. I personally dread the process and Austin made it a great experience. Both my husband and I highly recommend him and are so happy with our purchase. Bonus: We had our children in tow, and he was so good with them. Thanks again, Austin!
I worked with Austin and he was the perfect salesman. He communicated and listened to everything I was looking for. He made the process very easy, especially since I was coming from Omaha to pick up my new lease. Even after I picked up the truck Austin was a great resource for me to use. Austin and the rest of the Baxter Lincoln facility made this the easiest car buying experience I have ever had. I will make the drive to see them again.
Wonderful experience at Baxter in Lincoln, Daniel Joseph was our car salesman, and he worked with me before even walking in to the building so I was 100 % able to leave with my new car that day, (which helped me greatly, living 2 hours away). He made sure I knew everything about the car so I knew what I was getting into. I would definitely recommend this location. The whole team made it feel less of a hassle to get into my new car. Thanks Baxter and Daniel !
My Jeep was due for servicing and Cody helped me out as my service advisor. He was very knowledgeable and pleasant to work with. The service team got it done quickly, checked everything out thoroughly and returned the Jeep as clean as it was when I brought it in. Great experience!
Mario Overstreet was absolutely fantastic. Found the most amazing car in literally seconds, the first car he showed me was the one we bought. I test drove the car AND started paperwork well within 30-45 minutes. Mario was so kind, such a genuine person, and just felt great to work with. I personally felt he went above and beyond when he helped me set up my phone with my new car and then proceed to show me every feature I had in the car. Within a day he has followed up twice to make sure I am satisfied! I would recommend Mario to anyone!
Kyle Harris, Malcolm and Kyle in finance were great to work with. Manager Dan helped us make the deal we were comfortable with. We love our Rebel. Made this process much easier than my previous experience at other locations.
So after coming to a agreement with the rebate and or trade in. It wasn’t until a month later we discovered on the paperwork they never added the full rebate so we ended up paying more for the truck then we should have. Now that is incredibly shady it’s partly my fault for not looking over the paperwork like I should have but shame on they for taking advantage of that. I walked away feeling I got a good deal but turns out that wasn’t the case. I would recommend staying away from this dealbreaker and Baxter as a whole.Matt
I had a issue that was covered under warranty but took a while to get the part in (not Baxters fault).Andy was great about providing updates and getting me a vehicle while they had mine. Once the part came in, I had my truck back in less than 24 hours.
My husband and I were first time buyers at Baxter Auto and had a surprisingly great experience. Matt B. was very patient with us and walked us through the lot. Answered all of our meticulous questions and made sure we got to drive around any vehicle we wanted. We ended up finding the perfect Jeep on the showroom floor and Matt stayed late to make sure we were able to take it home that night. Will definitely be back for future purchases!
1st time customer. Cody in the service department took really good care of me. He helped get it serviced faster than expected. Additionally he was able to get my jeep TJ in for an oil change and check up. Kept me informed and made it easy.
Had to get service on our new Jeep. Andy really helped us out. He kept us up to date via voice and text messages. The tech diagnosed the issue quickly and got parts ordered. Couldn’t be happier.
My wife and I went to look at an orange Jeep Wrangler. That wrangler had been sold that day. Daniel Joseph was our sales guy and understood I wanted a no BS buying experience. I didn’t want to waste my time haggling on a 4 door Jeep Wrangler my wife took a liking to on the lot. Daniel was respectful that I am an experienced buyer and I’ve seen it all from sales techniques like “you’re from Albuquerque? My favorite uncle lives in Albuquerque” and so forth. We drove out happy with a black wrangler and they gave us a fair deal on our trade. The only snag was that we financed the sales tax into our loan to get a check cut to register the jeep. The check took 3 weeks- cutting it a little close to meet the 30 day registration requirement. When we bought our last vehicle we had the sales tax check for registration within a week at another dealership. All issues were addressed and taken care of and I’m satisfied with our transaction. I’m sure we will buy another vehicle at Baxter in the future. They exceeded our expectations in customer service excellence.
On Monday I brought my car in to the Baxter Service Department to get an oil change. The experience exceeded my expectations, and I was able to get a lot done for a very low price! I appreciate the help from their service advisor Cody Bland who put in the time and effort to help coordinate the service of my car.
My Fiance and I purchased a vehicle from Baxter with the help and guidance of Andrew King. Without his expertise and patience there is no way we would have had the experience we did let alone drive off the lot in the car of my dreams. Not only was Andrew patient with us, he also made the experience that i thought was going to be overwhelming and stressful anything but that. We both highly recommend Baxter Auto an Andrew king when searching for your next vehicle.
Ive recently moved from the Greater NYC area to Lincoln and am so happy to have found Baxter. They have provided nothing short of friendly, efficient and professional service. I often deal with Andy and he is a wealth of knowledge and has always made my visits pleasant and has kept me informed all along the way. Hes made excellent recommendations and is very attentive and sincere. Id recommend asking for Andy for all of your service needs!
We walked in knowing what vehicle we wanted but needed some time to compare a few differences between each one. Matt B. was the sales representative that was assisting us and he was fantastic! Very honest & friendly. He even took his time explaining and showing us the key difference’s between each of the Jeep Grand Cherokee’s. Although we didn’t find the exact vehicle we were looking for since inventory is slim these days we had a great experience being assisted by someone with such a great attitude and dedicated to helping us find the right vehicle.
Truly an awesome experience!! I normally dread shopping for a new vehicle but Matt Bomemeier went above and beyond and made this experience easy and fun! Super happy with my new truck! If you are looking for a new vehicle and want to enjoy your time while looking then go here and see Matt.
I recently leased a 2021 Jeep Grand Cherokee and worked with Matt Hall. The whole process was so easy from start to finish. Matt was very knowledgeable and made the whole experience with Baxter a very positive one. Definitely recommend Baxter and working with Matt Hall!
I have always been impressed by the quality of service I receive from everyone at Baxter. The sales and service staff are knowledgeable, courteous and professional. I would highly recommend them to anyone.
We just bought our daughter a used Jeep Compass from Baxter on North 27th in Lincoln. The service was incredible! We had the best sales person ever. Christian Gonzales. He was honest, personable and really listened to us! We are so please with our purchase! We will be returning customers for sure! What a great car-buying experience!
Pete in Service was absolutely wonderful to work with. He asked great questions and worked to fully understand the problem with my Wranglers soft top. I greatly appreciated being kept up to date on the status of the repair and the follow up afterward! Thank you!
I had an overall seamless experience with Baxter and felt genuine honesty from my sales rep, Matt Bornemeier. He brought the first vehicle I was looking at to my residence to test drive and worked with me in finding the vehicle I wanted. I felt heard and that my business and my experience was truly important. My only grievance was that closing took 3-4 hours, but in the end I got the vehicle I wanted and at the rate I desired.
Edit:After a conversation with the customer relations manager they have expressed their apologies and have help rectify the issues I had with them.As I have mentioned with the customer relations manager, I am sure it was not intentional that this issue had arose. But they were willing to help make it better and for that I appreciate it.Before:Be very specific in what you say and verify what you hear.I walk in with a broken window regulator and dip stick, and needed oil change.At the very beginning I had mentioned that the plastic guides were broken on the regulator. I thought I was told that the overall cost would be around $145.The $145 is their base fee for any diagnosis, for any light indicator or mechanical issue. Keep that in mind if you go visit. I will never visit again.When I received the estimated cost of the dip stick, it was initially $50 which after calling to question about it was reduced to $24.The quoted price for a window regulator for a 2006 Chrysler Pacifica was $450+ which I thought was outlandishly high. From my understanding of the quote that is with labor but still.You can go on Amazon or other part stores and find them for around $50 with the motor. When I mentioned this to the service representative, he scoffed and said “well it sounds like you found what you’re looking for.” And he proceeded to say “If you can find a $50 window regulator, good luck.”These comments will be the reason I will never return for any kind of business. It is not worth conducting business with people who undermine your intelligence.I begrudgingly payed the $145 diagnosis fee as it was not worth arguing with a service representative that already thought I was lying. Especially because it was the largest item of my bill.It has solidified my opinion that I will have to do everything myself from now on. Which I should have from the beginning.I hope that other people are not subjected to such treatment. Which I think they will if they project confidence and be explicit about what they want done.If I could this would be a 0 star review.
Matt B was my salesman. He made the process very simple and easy to understand. I would give him more stars if I could. Great dealership, amazing salesman. I will buy all my vehicles from him in the future and would suggest to anyone looking for a vehicle to ask for Matt at Baxter Jeep in Lincoln.
When I walked into the service department, no one acknowledged I was there besides, Cody. As I felt the other ones were racing to the phone & not looking to see if there was in store customers. Cody got my service needs done quickly & easy! I was out in less than 45 minutes!
Austin made the purchase and service of our truck super easy and comfortable! We appreciated the home town feel and hospitality. Thank you!
CODY was amazing he made things fast and smooth for me he’s my go to service guy 10/10 recommend
Took my vehicle in for yearly Maintenance. Cody was my service person very nice and listened to what I thought may needed looked at. Overall Great experience
I’d like to recommend Cody the service advisor. He is an honest and hardworking man. He took care of me when my Jeep needed some TLC. I am very impressed with his customer service. Thank you Cody!
Matt Bomemeier helped me through the entire process of buying a car here. This was my first time going to a dealership, and Matt was very nice, friendly, and patient with me. He walked me through everything and was extremely helpful and knowledgeable with everything and politely answered all my questions about the process. Absolutely recommend this place to anyone who is thinking about buying a car!
Working with Daniel Joseph made for a great experience. He was very responsive, and patient with me and my family. I would recommend him to anyone looking for a vehicle. Thank you DJ.
I worked with Andrew King. He worked very hard to help me get into a new pickup at a price I could afford. He contacted me the day after to make sure that I wasn’t having any problems or difficulties with the pickup. I will recommend him to friends and family when they are looking for new vehicles.
They were willing to help us get a price that we were comfortable with. The car was made ready to go for us and we were done with everything in one evening. The sales person that helped us was Jorge Suarez and we recommend him. Great customer service skills and cares about your needs as a buyer. Overall it was a good experience 😄
Fantastic buying experience at Baxter! Had no intent of actually buying a vehicle the day I walked into Baxter, but Arthur eventually talked me into purchasing my first new vehicle. Arthur made my first experience extremely easy and welcoming, there for any question I had. He’s followed up numerous times after my purchase to ensure everything with my new Jeep has been awesome.
Stopped in to ask a few questions about a truck they had on the lot. Ben was very informative and did not pressure me in any way. Ended up getting the truck I stopped to look at. They gave me a fair price for my trade in also. Great overall experience! Scott was very helpful as well. Thank you Baxter, I will be back and will recommend them to others.
Cody Bland helped us recently when we visited Baxter Chrysler Dodge Jeep Ram Lincoln. He went above and beyond our expectations to help resolve an isssue. We appreciated his expertise and kindness.
I bought a car from Matt at this dealership and he was the best to work with! He was able to answer all my questions and made the car buying process so easy. The quality of customer service is unmatched!! He was knowledgeable and extremely helpful. When it’s time for me to buy about her vehicle he is definitely who I will be reaching out to for help in finding and purchasing another vehicle.
I got a new car from Baxter and its been pretty cool. Matt Hall helped me out and made it a simple process.
This place is great. Not your typical dealership. If you dont like the annoying, pushy, big name dealerships, GO HERE! Theyre big but they stick to their word and have quality vehicles. Loved Kyle for the sale part. Brakes got squeaky a couple weeks in to purchase...Baxter took care of it no cost even though it was normal wear & tear. I kid you not, Sid Dillon tried to sell me a flood vehicle with mud covering the inside and then a car with a broken window. Steer clear of Sid Dillon!Baxter has us for lifetime clients!
Had some issues with a new pick up I purchased from Baxter, I stopped by the service department to have someone look at the issue and Cody Bland was the one who assisted me. He was very helpful and thorough going through the issue I had and provided me with some great temporary resolutions to get me by until they got my truck in. Highly recommend finding Cody anytime you walk into the service department at Baxter.
The service was speedy, accurate, and less expensive than they warned about. I really appreciate my service advisor being up front and accurate.
Had a great experience with Cody in the service department. He was friendly, helpful and got me taken care of right away!
Arthur was great to work with. He is by far the best salesman Ive worked with and hes only been there 2 months. I highly recommend working with him! Thanks for all your help in finding the husbands dream truck!
I had an amazing experience at Baxter! Being a college student and going in without my parents, I was very worried going in. Although, Mario Overstreet made me feel comfortable and he was so helpful. I learned so much about the car I had purchased and he was very clear with the information I was receiving. No only did I have the best experience, but now I am happy with the Jeep I got! Thanks to Mario!
Mario Overstreet was very nice and extremely helpful when I went in looking for a car. I was able to find a great car with his help, and he made the overall experience pleasurable!
Daniel Joseph was friendly and knowledgeable about the car we purchased. I would recommend him to anyone looking to buy a car. Thank you Daniel for helping us decide on our son’s first car.
Daniel Joseph was the salesman that helped us. He did everything he could to make sure we were satisfied. I would totally recommend him to anyone. Top notch service!
We had been looking for a specific type of vehicle within a certain price range for over a period of several months. We had the pleasure of dealing with a salesman by the name of Mario Overstreet who kept us informed of various types of vehicles as they arrived on the lot. When the vehicle we wanted became available, he readily notified us. He was well informed of the vehicles mechanics and demonstrated the various options and usage to us. What a professional young man who we feel is a real asset to Baxter. Kudos to Mario...
Just got my new wheels on Monday, salesperson Daniel Joseph was super easy to work with and very helpful! He helped me get in and get out without any hassle and was straight to the point while giving great customer service. Was very professional and friendly as well. Will definitely be shopping @ this location again. Thank you Baxter!
Very happy with my Experience at Baxter Dodge They took care of me and intruded me fairly Would recommend to a friend
*Honest Review* -- Recently, I purchased a New Ram1500 from Baxter. I am new to the area, as Ive just moved here from Pennsylvania. I was rather concerned with what Dealership to go to and which be able would offer the best service and assistance, as I am not familiar with the area.I stopped into Baxter, and quickly got paired up with Sheldon Mausbach.Purchasing a New Vehicle can be somewhat stressful and slightly overwhelming, especially if its your first time at the Rodeo. After getting acquainted with Sheldon, he quickly directed me to the exact model, package, and color Ram that I was ideally looking for. Sheldon offered a very informative walk-around of the Vehicle, getting me familiar with all the gadgets haha. I then completed a test drive, and upon returning, he reviewed ALL of my concerns/questions that I had come across during the first drive.Sheldon went on to review the numbers, and this is where I truly appreciated my experience. This being my first New Car Purchase on my own, I wanted to make sure, I was making the most informed and logical decision. Sheldon walked me through everything, AND at my own pace. I did not feel rushed or pressured into a decision, and I had the attention I needed the entire time. I can assure you, Sheldon and the Team @ Baxter CDJR Lincoln, treated all of my concerns and questions as a top priority and truly wanted to make sure this was an outstanding and enjoyable experience.With that being said, I recommend anyone currently in the market for a new vehicle should stop by Baxter CDJR in Lincoln, and ASK for Sheldon Mausbach. It truly is an experience you will appreciate! Thanks for reading! Stay Safe and Healthy!
Kyle and Joel made my shopping experience completely painless. I shopped around a bit before I contacted them, very quickly it was evident that they had my best interest in mind and were listening to what I was wanting/needing in order to make a purchase. They went ABOVE AND BEYOND to make my buying experience incredible. I never got the feeling that I could be making a bad decision. Highly encourage anyone looking for a vehicle to reach out to Kyle or Joel for help, they will absolutely guide you as a buyer to the best option available.
Cody Bland helped me purchase my son new tires. Super helpful, Great service, and Competitive pricing! Thank you!
I had an excellent experience with Baxter of Lincoln purchasing a new vehicle! Mario Overstreet whom was my salesmen made the process very smooth and I was comfortable with entire car buying experience not only once but twice. Mario Overstreet is the perfect guy to ask for when going to Baxter of Lincoln..
I was disappointed after an appointment for several weeks far away to do some important maintenance, which is supposed to be covered by the basic warranty. After the car stayed for two days, nothing happened, it just wasted time !!! There is a customer service person who must be trained to learn how to speak and work with customers, as well as respecting appointments and time. I would not recommend going to this branch again. Look for a second branch that might be better.
We stopped in to the dealership to purchase a vehicle. Jerry Afuh was the sales person that helped us. Jerry is a very down to earth guy and he was very helpful with our needs. He was very professional and extra polite.Also fun to deal with and has a good sense of humor. I called Jerry quite a few time’s he always answer my questions and we had some good laughs. I hope he hangs onto my phone number so we can talk once in a while. Sounds like he is going to be retiring shortly and I wish Jerry and his family the best.
Jerry Afuh was great! He’s helped my brother multiple times and I was so glad I had the opportunity to work with him before he retires! Baxter is defiantly loosing a great salesman. Very knowledgeable and isn’t just trying to sell you a car! Answers all questions Nd super professional and is super personable.
The best car buying experience!! Joseph was so wonderful to work with!! We already knew which cars we wanted to test drive which made it a breeze! He answered all of our questions and was very pleasant. We had to wait a while to talk to a finance guy so Joseph went and brought us some refreshments. We had to bring the car in to get a few minor things checked and Joseph made sure to let the service department know so we didn’t have to worry about it.
Just bought a new Jeep Grand Cherokee from Baxter of Lincoln. Daniel Joseph was great to work with on this purchase. He kept things light and was very personable. Felt more like a Saturday afternoon chat than a car deal. He was very knowledgeable and went the extra mile to make sure my wife and I were getting exactly what we were looking for in our new vehicle. Kudos!
Worked with Cody Bland in the service department. He did great, explained everything well and have options on service as well as oil change. Will be back
Andy is the best, recently had to have my Ram serviced, great experience and would recommend him to anyone.
Cody at Baxter CDJR in Lincoln was a pleasure to work with, I’ve always had a great experience there! Will continue to do business there for sure.
Matthew Bornemeier was amazing through the whole process of buying my new vehicle. Appreciated his attention to detail and how patient he was with my young child who was along for the shopping experience.
Cody was great! Quick service and everything was done well.
I had an excellent experience with Baxter. From the moment I walked through the door I was treated with respect. All my questions were answered. I love my 2021 Jeep Cherokee. Baxter will have all my future business and I recommend them to anyone looking for a vehicle.
Had two service interactions with Baxter Auto this past month. Both were professionally handled upfront. Service was exceptional with the proper amount of explanation given. Pricing was better than expected as I did compare with other dealerships and shops. Very happy with overall experience on both occasions!
Cody Bland helped me get an oil change taken care of today and I’m thankful he was so kind and helpful!
I was looking to get my vehicle serviced, and replace a recalled airbag. Being new to town I was expecting to wait in the lobby for most of the day while it was serviced. Jeff did an outstanding job taking care of my vehicle, and even hired a lyft to take me home after drop off, and pick me up to collect my vehicle! Jeff was personable, friendly, and provided outstanding customer service, and care for my vehicle at a great price. This business all but handed me a martini. Needless to say, I will be bragging about this experience a lot. Thank you!
Just got my new Dodge Durango lease from Art. He went so above and beyond for me, including dealing with my indecisiveness! He found me the badass vehicle Ive been looking for. He even personally delivered it to me when it was ready. Ask for Art, hes honest and so fun!
We have worked with Tracey Graham over the years, most recently when we purchased our last vehicle in January. She is awesome! She is very willing to find a vehicle, then she makes sure we get everything we want. With all the modern technology to set up and personalize things, she goes beyond what is expected to help us figure things out. She’s great!
I worked with Matt Bornemeier and my experience was fantastic. I would highly recommend anyone to this dealership!
This was a good car-buying experience. I didnt have to wait for a long time at a desk while my salesman talked to the manager. Everyone was friendly. Really nice facility. I would come back for another vehicle in the future.
I bought a new truck from Baxter in October of ‘20 and had a great experience with our salesman Dalton. Time had finally come to upgrade my wife’s vehicle so we reached out to Dalton about the options they had on their lot. He was very helpful throughout, even after I wasn’t able to make it in on our first attempt to look in person. About a week later I reached out again, and he was able to again send me what they had available on their lot, and told me if I had any questions not to hesitate. When I finally got to the dealership, unfortunately it was Dalton’s off day and we were given Christian to work with. Just like Dalton he was nothing short of professional and helpful. Both of them are phenomenal. Christian showed us our options in person, and helped us pick out the minivan that was right for us! Chuck in finance worked his tail off and was able to get our payment as low as possible as well! Very pleasant buying experience time after time. Thanks again guys!
Working with Matthew was great! I was confident in his ability to find me an affordable and reliable car. I drove it across the country already, and am grateful for how quickly they were able to work to help me out. Chuck in finance was super nice too! I would highly recommend Baxter if you need a new or used car!
This is a review specifically for a salesperson.Remember the name, Austin Drabick if you are shopping for cars in the Lincoln area.My family and I recently travelled from Kearney to Lincoln to look at a specific car at another dealership, but decided to stop at Baxter to check out a couple of the same vehicle that Baxter had on their lot.Austin was our sales guy and was a pleasant relief to the usual discomfort of buying a car. Family friendly, respectful, well-spoken, intelligent, all the good stuff.We bought the car and had a few stipulations that Austin made happen for us, without making us feel like we were asking for too much. He stayed late to make sure we were taken care of.Do yourself a favor, check out Baxter and ask for Austin. Im certain you will have a positive experience.Oh, and a shout-out to Daniel whom is also a top-notch guy for helping us out for a while, too.
If you are in need of a vehicle, request to speak to Andrew King on the sales floor! He went above and beyond for me and picked out the exact vehicle i was needing that was located 2 hours away! He brought it to Lincoln within a day, and i was able to see it and inspect it along with a test drive in less than 24 hours of arrival. He will go above and beyond to get you in the right vehicle to fit your needs!! By far, greatest experience ive ever had when purchasing a vehicle!! Definitely recommend with the utmost and highest integrity!!! Thank you Andrew King!!!
I recently worked with Schyler Wilhelm to find a vehicle that best suited me. He was very Thorough and paid attention to what I was looking for in a vehicle. I was looking for something that would handle well in the winters with good traction and spacious for my big family. I love my trail hawk Jeep! It is by far the best vehicle I have ever had!
We really enjoyed our experience at Baxter Jeep... We are very busy and Tracey Graham was amazing... we were able to take care of most of our business outside of her office to accommodate us. She worked to give us the deal we wanted/needed! We will continue to lease with Tracey Graham because we were able to tell her exactly what we wanted and she followed through! She was very attentive and would respond back to us very quickly!
Tracey Graham was a pleasure to work with when purchasing my Jeep Wrangler. She made everything extremely easy. The whole buying process was a joy. The service offered after owning my Jeep has also been top notch with Cherie. This is an amazing dealership, with a lot of hard working, great people who are very helpful and professional. Highly recommended. Ask for Tracey to make a purchase and make sure to get Cherie as your service advisor :) Thanks Ladies!
Cody is the best I want to thank him for the excellent service and the best customer service I have ever had
My wife and I had a great experience with Andrew. We were in need of a 4x4 vehicle that was reasonably priced. Andrew was able to find a great looking Jeep for us that also got great gas mileage for our trips when we head out west to see family. The process was super easy and quick and would recommend to anyone.
I purchased a new Ram truck from Baxter in Lincoln NE and the purchase experience was the best Ive had in over 40 years of buying vehicles. 100% of this positive experience was because of the salesperson Tracey Graham. Tracey was respectful of me and my time. Whatever she could do to to make it easier for me (during the Covid pandemic) was done. Thank you Tracey.
Cody B. took great care of my car! such a good experience!
I bought my new Jeep here not to long ago. I have never owned a Jeep but every question I could think of was answered by KYLE in sales! He was outstanding with his knowledge about Jeeps and was also an outstanding salesmen. We went to Baxter a few times and the first time we told Kyle, we are just looking for now and want to buy alittle later. He was totally cool with it and didnt push us or anything! I told Kyle want I was looking for and he showed me a few Jeeps and watched out for exactly what I wanted. My husband mentioned something about looking somewhere else and I told him I really dont want to, Kyle has been so great and helpful, I know he will find something I truly want. After a couple weeks we found what exactly what I wanted and I have been happy ever since! Kyle has even checked up on me a few times after my purchase to make sure I will still enjoying my Jeep and if I had any questions! If you need someone to help you find a vehicle... KYLE in sales is your guy!!!!
Service was great. Cody Bland was very helpful!
Was received punctually at my scheduled time. I was hoping that the service I requested to be done on my truck would start shortly after dropping off my truck. I received a phone call later in the afternoon regarding extra services that was potentially needed. I was puzzled why the scheduled work wasn’t done first and then the multi point inspection conducted? My truck would have been completed the same day instead of being kept overnight.
This is the first time Ive ever leased a vehicle and I brought it in for an oil change and have nothing but amazing service and kindness from the amazing staff here at Baxter! Ive never been happier to bring my vehicle to any shop lol, thanks again
I put four stars instead of five because going to a car dealership is among my least favorite of life’s activities.Then I changed it back to five, because that was the shortest time I’d ever spent at a dealership!Kyle H (Sales) had already printed me a sheet with the price we agreed on; we walked in—my wife & I, took a test ride, handed the paper to the finance guy and said can we leave now?We initialed the ten sheets of paper saying no to extra warranties, and left ten minutes later in our new car!I would recommend to a friend shopping online here, & getting a repeat of my experience!PS six months later I got my first oil change/tire rotation, and the customer service level was up to par.
We have always found a vehicle we wanted at Baxter Chrysler Jeep. Jerry Afuh, a sales rep for Baxter has done an excellent job for us each time we went looking. Look up Jerry next time you are wanting a vehicle. Our recent Jeep purchase was an easy one. They have several to pick from at their dealership.Randy WallingWashington, Ks.
We leased 2 Jeep Renegades from Baxter Jeep for our business in December. Neil Cole and Tracey Graham were amazing to work with! They both were organized and made the leasing process incredibly easy and time efficient. I would highly recommend Neil and Tracey at Baxter to help with any vehicle needs for you personal or business use.
Pete and mike were very nice and went out thier way to make sure i was comfortable and got me a loaner car. I appreciate how they truely made me feel like i mattered.Thank you