Fabulous! Shane, Shy and Bert were super helpful, answered my questions and took plenty of time for me, even though I didnt end up needing to spend money. Will be back to see them for every future purchase!!
Shane took time to help us with the NEWGalaxy Z Clips 5G!!! What a great Salesman!!!
Very helpful with everything we went in for. Also helped with better ways to save money.
I had a very painless experience choosing a new phone. The sales rep helped me select one that fit my lifestyle and budget, answering every question throughout the process.
Shy was my sales rep, she was very outgoing and made me feel comfortable. This was definitely the best phone store I have ever been to, I was relaxed and enjoyed my time in there. I recommend anyone going to Shy, she is very good at what she does. And so nice and friendly!
Shiloh at the Verizon in Laurel has been amazing to work with. She was patient, kind and got me the best deal possible! Saved me money and got me a new phone for free with our plan. The whole staff at the laurel location has been awesome!
Shy from Verizon-Cellular Plus was so awesome! I have worked with her before and I love the community of this little shop! I have used this location many times and never had to wait very long and have always been greeted by helpful employees. Shy even went above and beyond to text me when a product I was interested in went on a promotional sale! So amazing!
Shylo was absolutley wonderful! Highley suggest to go to her for any phone questions!
Shylo helped me get my phone quickly and helped explain how to use my new smart phone. Thank Laurel Verizon.
Finally got my old files transfered to my new phone I bought from Verizon. The staff at Verizon did the transfering for me
Shylo was great to deal with. Very quick and knowledgeable. Helped me upgrade my phone and answered all my questions with lots of patience. Highly recommend going to Shylo.
Kyle was the best to work with. Thankful for his service!
Stylish was great! Helped me get my phone quickly!
Shylo at laurel Verizon is just absolutely wonderful! Highly suggest going to her. Had a great experience!
Kyle was super helpful and got me a new phone for a great price. Thanks Kyle!
Came in with my insurance phone. Shy was quick to help me. Thanks Shy!
Shyla was amazing. She saved our business money on a business account. She was also able to get us sweet deals and savings. It was a long day but she made it stress free.
Shylo was our representative today and did a wonderful job very professional and had the resident in our facility in a new working phone in short time. Our experience was great thanks
Shy did such a great job. The most seamless phone purchase and transfer I have ever experienced. The dynamic that the crew has is the best I’ve seen in awhile. Fun environment to work and shop.
Came in with a virus on my phone and Shylo helped get a new one very quick. Highly recommended!
Shylo was wonderful! She got my phone going again and filled me in on ways to update my account. I highly recommend asking for her when visiting the Laurel office!
Judaih was so very helpful. He saved my day. Thank you so much for having great help!!!!
Curtis and Shylo are always great at helping me with my smart phone! Great team and great store!
Curtis is Amazing!!!! He is very friendly and knowledgeable about any issues i ever have and always helps to the end of any issue. Love to work with Curtis!!!!
Kyle is the best employee there!! Great customer service!
Shylo was wonderful to work with! Got a great promo too! Definitely recommended!
Great service. Kendra was especially friendly and helpful. I typically dread the phone trade-in or new phone purchase and was pleasantly surprised by the experience.
Shylo did a great job helping me! Great customer service!!
Shylo did a great job helping me set up my business account. Very professional and quick! Answered all my questions. Highly suggest to talk to Shylo and the Laurel store!
Shyo was great! Helped me transfer my data from my old phone to my new phone.
Really nice people. After spending several hours on the phone with Verizon trying to get my Wifes watch connected to her account we came to this store. The two young ladies and the young man that helped us were amazing. Really good experience.
Judaih was wonderful to work with he answered all my questions and was very knowledgeable.
Excellent customer service, very friendly and knowledgeable staff. They want you to be happy with your product.
Wonderful Servic and friendly staff and they help set up everything!
Very knowledgeable, patient, handled multiple customers while being friendly and efficient
Shylo was a lot of help!Great service.
I cannot say anything but GOOD About this store and the people that work there.
Shylo and Kendra were so awesome to work with. Very understanding and helpful. Highly recommended.
The customer service is excellent. They have a special positive charisma which is often missing in todays corporate world. Their service is very attentive, personable and thorough. It is always a very positive experience.
Judiah was awesome! He helped me get my new Samsung phone. My old phones battery was not good. He helped me very quickly and efficiently. Definitely recommend Judiah at the Laurel Store!!
I called Saylo over fraud on my phone...she told me to come right in...Shyly is amazing...we went through all the problems on my phone...fixed all the mess my phone was in and always answered each questions.THIS GAL IS ON fire!!!
These girls were the greatest zerizon sales reps Ive ever meant they were so helpful Ive decided to stay with verizon thank you shylo and kendra
Kendra, Chyanee, and Judiah were great helping me with an insurance claim for my grandsons phone! Thank you guys so much!
Customer service was great. Shylo is quite knowledgeable, efficient, and personable. She answers questions with incredible patience and kindness. She is a great asset for your company. 😊
Chyanne helped me out with a tricky customer service issue today. She fixed the issue quickly and professionally. This is the second time Cheyenne has helped my wife and I out with service issues. We will continue to do our business with Laurel Verizon because of employees like Cheyenne. Thank you chyanne
The corporate store in Billings neglected to activate my phone but the staff were super helpful getting my new S21+ up and going. Highly recommend to anyone.
I just want to let the management of this Verizon store know how lucky they are to have such a wonderful and professional woman working with them in this line of work, Chyanee is very knowledgeable, smart and very kind. I know when she is the one helping me with my phone or plan problems then my time and money isnt going to be wasted, cause she knows what to do or how to solve the problems, and when Im ready to buy a new phone or change my plan or if I have another problems, I want her to help me! Thanks Chyanee! Youre one in a million!!!
Thanks so much for the great experience. Shy and Judith went out of their way to help. Merry Christmas to you all
Shylo helped me figure out my new phone. She was great and very fun to work with. Will be coming back for more questions! Thank you!
Chyanees knowledge is incredible, not only with the business aspect, but also any technical questions I have. Shes been an incredible person to work with and I appreciate her help so much
I stopped in to get an new iPhone. Shylo and Kalista were absolutely amazing. Fantastic customer service. Shylo transferred all of my extensive data. They are fabulous!
Shylo was great to work with! She was very friendly, professional and very knowledgeable. We recommend her for a positive experience.
I thoroughly enjoyed the service and sales I recieve when I enter this store! All the employees are very knowledgeable about the products. They are also very patient with all of my multiple visits to teach me certain things about my new phone!!!
Shylo was a great help with my iPhone. Answered all of my questions quickly and efficiently. Great service! Highly recommend! Thank you Shylo!
Shy helped me and patiently answered all my questions! Thanks
Chyanee is the most sweetest! Very professional and knowledgeable, knows what she’s doing and gets things done efficiently. Couldn’t ask for better customer service!
Kendra was such a great person and did amazing at getting us up and started after corporate messed up our lines.
Curtis was so helpful with tons of information and Kendra was very pleasant and so funny. Getting new phones was never so easy!
Our sales person was the best!!! Personable, knowledge and friendly. Great experience!!!
I received assistance from Shyla who was very helpful. It was quick and easy!
Curtis is great to work with for all my phone issues.
Hands down the best customer service I have ever experienced!
Professional, patient and pleasant. This is my first phone. I’d highly advise you to see Shylo in Laurel. The best service ever!
They had phenomenal customer service and were very welcoming. They were also able to help with any questions I had.
Wow, I received excellent customer service. I had several questions about my phone. They were very knowledgeable and patient with me.
Came into store and got waited on right away. I was having land line problems and the staff particularly Kalista were really nice and knowledgeable. Thanks so much.
Thank you for getting my phone up and running they where able to get my account passwords changed after I had been locked out. Thank you to Curtis and Shylo!!!
Easy to talk to and theyknow what to do
The service is always excellent. I have told my friends about the this store and the employees. PERFECT 👌
Our experience was terrific!!! Our person was knowledgeable, friendly, patient and helpful!! Great experience!!!
Thank you so much! Great customer service !
Judiah did a great job of getting my new phone and was very helpful.
Shylo and Judaih helped me a whole bunch. They were very helpful and got me all fixed up.
Abbie and Colleen were amazing! They were fast and friendly and was quick to help me and my brother They told everything and quickly helped us find everything we need. I recommend this to everyone and hope they have the same experience we did!! Thank you
Perfect!! She’s did a awesome job 😁
Very pleasant experience. Everything was done very quickly!
I recently purchased an Apple Watch and had the best customer service ever from Abbi! She was friendly, knowledgeable and very efficient. We will definitely be going to her again when we need anything!
Straight forward and great technical advice and support. Experience was pleasant although expensive. The price of staying connected and having current technology I suppose.
Abbi was so wonderful and knowledgeable when it came to helping me with my phone. She made sure sure I had the right phone for my needs and that all of my important information was transferred to my new one. I will definitely be coming back to purchase phones from abbi in the future.
Amazing store Chyanee is my favorite sales rep but they are all amazing
Awesome and competent manager!
Curtis at the Laurel store is always a great help! Verizon is lucky to have him!
Abbi was absolutely the most helpful rep Ive ever worked with. She eloquently answered all of my questions and handled everything with a sense of professionalism and charisma. She was very knowledgeable on the products and extremely helpful in helping me change my number, 10/10 would recommend her to anyone that doesnt want to leave with a headache, but with a smile.
Perfessional and friendly needs more workers though
Thanks for all the excellent info and instructions on all my new accessories and phone upgrade. You guys are absolutely wonderful.
Curtis at verizon was great, helped me get my phone working in no time.
Chyanne is great! She’s super personable and was quick :)
Conner was amazing! I spent a while in the store this last week and the service was friendly and so very knowledgeable! Also a shout out to Curtis for taking time to help me over the phone when I had a not so tech savvy moment!
Super helpful thank you Kalista and Chyanee
They were very kind and patient with me. I really appreciate it.
The service I experienced with the wireless consultant Michael Russell was exceptional. We discussed several different plans that would suite my lifestyle. I recommend anyone that comes into the laurel store to come see him.
Connor gave exceptional service today. He spent at least two hours straightening out problems Id created in my phone while at the same time giving personable, knowledgeable advice.
Curtis was a great help! He was knowledgeable and wonderful to work with. I could not give him a higher rating.
I went to Verizon for help today. Kalista was very helpful and friendly.
Great place! Super helpful team!
Amazing experience throughout my entire visit. Michael helped me through the entire process and explained all the ins and outs of my plan. Excellent facility, excellent staff, excellent experience at the store. Wouldnt hesitate to recommend anyone to take their business there, especially to Michael, who was unbelievably helpful.
Abbi is amazing! Such great service. Abbi went above and beyond to help my family! She truly deserves a raise!
Excellent service. I had my phone go wacky on me while I was out on the road. They got me set up with a new phone quickly. Very much appreciated.
Curtis was so nice. Didnt realize it would take over an hour to get new phone set up. He was planning to leave at noon and I arrive 15 minutes till noon. I never felt any resentment or negetivity from him, and he was helping me till a bit after one. Thanks Chris. You rock.
Connor was very patient and helpful during my new phone purchase and transfer of all my contacts and photos! Great service!