I love going to Ulta, and finding awesome deals 💯❤️

Very clean. Hand sanitizers around store. Personnel were helpful.

Hair SalonI had a hair color issue that needed attention. Kim the manager and Heather the stylist went over and beyond to help me and correct my color problem.Supportive, calming and professionalHeather also is a hair professional that listens to what you are wanting your hair to look likeBig thanks of appreciation to both Kim and Heather.

Some amazing customer service. The girls are super helpful and knowledgeable. They give me so many tips on the best makeup and bang for my buck.

I just adore this Ulta. Every time I come in the people on the floor are so attentive and willing. They help me find what I am looking for and even stay to chat with me for a minute. I also had my hair cut today by Takeyra and I am so happy she was able to fit me in. She has restored a bit of my confidence today. The girls at the register when I left were also so sweet and complimented me on my hair. Love love this Ulta and can’t wait to come back and get my hair done again!!

Found what I was looking for, it’s only you can’t really find General stuff but more beauty stuff. Definitely for women. Would be helpful if there were more people to help anymore assistance at the store because there are so many places that since it’s so packed and has so many people it would be better to have a little bit more people just to help. It took me a while to find my item so I suggest just having more people there. Also more people on the line that way you don’t have to wait so long. Now I came on a Saturday so I suggest having more counter for faster help. Love how they have a lot of woman in the counter and all of them have kind of like a nice hairstyle. That makes it look very good and definitely good for women. Now I understand I’m not a woman, but the feel of it is so perfect. That’s why this is such a good brand in such a good store that it’s going to keep on growing. Respect to all brands that are big!

Best place to make your bride look even more beautiful!

Sales clerks could work on being genuinely friendly, maybe it was just the gal who helped my friend and I? Always feel like theyre set to prove how I dont belong there.

I was here a few days ago for an eyebrow appointment with Holly. I’ve never done my eyebrows professionally since my hairs are really thin and she left them looking FABULOUS.I’ve also gotten my hair done here before and this ulta is definitely my favorite in Vegas.

Friendly and knowledgeable staff, they really took the time to help me find the right product for my 4c fine low porosity hair!

This store was a nightmare. Let me explain was these make up abusers did to me.My 2 year old got into my foundation. Used the whole thing. I just got off work too. So showered real quick and headed to this ulta. The whole time I was there the employees followed me. Made me so uncomfortable I wanted to cry. They even announced on the intercom for loss prevention. I had over $180 of product in my basket. At the end of being watched and followed I go to check out. I was almost in tears. Being treated like I was a homeless bum. Even though Im a diamond member. Never going back here again. Ever!!!!! Spend the while night in tears.

Its a bad service and if you ask for options youll show you the most expensive products and get angry if you tell them that you dont want something cheaper. The products are old and they never work for me if I buy them from Ulta, but if I buy them elsewhere, they work perfectly

Worst color,hc,cannot even be repaired,Kate the hairdresser agreed that the color nor cut resembled the provided pictures or the example of color. There is no repair or recut that is even possible. No to mention complete bald areas. I went for my appt at 130 did not leave until after 7p,and I was the only client she had. I am horrified. Dont go to ulta

It was my first time at the salon. I went in for a trim . Kate was my stylist and she did an amazing job! I really liked my hair and she was awesome.

I got a wash and conditioner. The style was nice and appears to care about your hair

Emily did an outstanding job on my hair (color and cut). It hasn’t been done in 10 months (pandemic).I’m an older gal with resistant grey. I walked in with white straw...came out with bouncy, lustrous warm brown hair.I was a challenge. She is one of those stylists...I will follow. ❤️ Thanks Emily!

Wife went and got some makeup...they didnt do very well in customer service though...need people who know skin types and tones...

I prefer this Ulta store to the N Durango location as they carry the full Clinique line. The staff have always been friendly and helpful.

I really appreciate how helpful the staff is here, and how knowledgeable they are on the products.

Worst experience ever!!! I made a reservation on line as requested by the website. Appointment was confirmed it not once but 2 times. I arrive 15 minutes early and then have to wait over 30 minutes after my scheduled appointment. No one tells me anything after I check in. The girl actually says the stylist will be ready by my appointment time. After over 20 minutes of wait I ask someone what the hold up is. I was then directed by to the Manager Kim. I tell the manager that I was on a time crunch and was told there was nothing that could be done because apparently the computer system double booked a stylist. Now shouldn’t that have been checked when I first checked in for the appointment? They literally ruined my whole day because I had a special night planned and was not able to get my hair done. Waste of my time and the Salon manager Kim was completely unhelpful. I have been coming to Ulta salon for years and this will be my last time. I will tell everyone I know to not use them at all. If I could give 00000000 stars I would!

Great place with such a wonderful selection of products!

Nice location great assortment of beauty products, awesome deals and good customer service the only downside is that I wished their in store supply meets the customer demand other than that I would definitely recommend checking them out for your beauty needs. Oh yeah they also offer in store beauty services and lets not forget that you can also buy online for shipping and or pick up in person at your local store its very convenient. I definitely recommend checking them out.

Nice store, employees are helpful

Expensive...but beauty is not cheap...

As much as I like skin-cares and trying new mascaras, this location is a disappointment, few years ago, I used to go there at least once or twice a week and leave with bunch of bags full of new products, but lately, the quality of their product has changed and not in a good way, there is no one to help, good luck finding Anyone taking care of your needs. Zero customer service, long lines having people wait for so long simply because they don’t have enough cashiers lately. I switched to the one in Dts now and it is not as bad as this location.

Very nice experience. Staff was very helpful. Store is well organized

I don’t know anything about makeup. I know my sister is into that stuff and skincare, and I wanted to get her a gift of that nature. The employees at this store helped me to figure out what heck to buy for my sister, even though I didn’t have much useful info give them. My sister likes the products that the employees recommended (unless she is lying to me again), and supposedly she uses them a lot, I’m take her word for it since I don’t know about makeup.Also the store is huge. definitely nothing to bat a nutlash at. I’m sure if you go, you’ll find what you’re looking for.

It really relate the beauties in service and variations, Love the varieties and also the quality of products are best for all.

A little pricey but the staff is helpful and I always find good items

There were over 15 people in line and only 2 people at the register but I saw at least 3 other employees working in the store. Seems like it would have made more sense for them to hop on register for a few minutes and help with the line. I waited in line for over 25 minutes. I like ulta but I won’t be coming back to this location

We had horrible experience with customer service at this location, cashier was rude and had no patient for the customer in front of me nor for us. 😕

Nice store and thank you for having nice attentive employees

Apparently the employees dont know what time they open. I got to the store at 9:40 after I called and the recording said they opened at 8am. An employee came out to run Im assuming curbside pickup and I asked what time the store opens cause the door was locked and when I called it said 8. She said they open at 10 am. I figured decided I would wait even if it meant I might be a few minutes late to work (I was stopping here on the way) because I have to get a present for a friend and Im already here. So I wait 20 minutes to come to the door and have it still locked. Someone comes to the door and tells me they dont open until 11. Now Im going to be late but for no reason. Employees should figure out the hours of operation so they dont have people wasting their time...

Kinda bummed I couldnt test the perfumes. How am I supposed to know what each smells like! Anyways I know were in a pandemic.

I did not receive services, but my wife received a beautiful layered cut/trim from an experienced and skilled red-headed stylist(sorry I dont recall her name) here. My wife absolutely loved it, and I must admit, it is the best trim she has had in a while. We have no complaints.Sorry that the photo isnt the best, as I was trying to get a discrete shot of the Salon section, while leaving out all personnel and customers.

I love the styling and customer service!

Great customer service and huge selection of everything beauty

The sales girls were snobby on this visit and there were no gwps for any brand. No body creams for fragrances in stock.

Friendly associates, great quality and variety of beauty products.

It was GREAT! Was with my niece. She was So Very Happy to go there. She was able to get what she wanted.

Well stocked and associates on the floor to assist.

Went to get a full size foundation as a free gift for being a diamond member; was told by the cashier I was incorrect on what my coupon redeems. Around 20 or more minutes later and a lot of awkward standing/ repeating the coupons usage my coupon is finally typed in/activated to redeem the gift.

My hubby of 11 yrs took me to ULTA for my bday today! Thank you Alexia (MAC) Ronnie (TARTE) had an awesome experience today!

Absolutely love the store! Huge selection of brands and products. Very well lit and so well laid out and organized. Its the first time I have gone into an Ulta for the first time and have been able to find everything on my own! Will definitely be coming to this location more often.

Great service, selection is good, but Pricey):

Took 40 minutes to pay for my order. The lineup must have been at least 40 people long they need to hire more people go online save time save getting covid. Packed with people

Very helpful best ulta I went to .customer service was great!

The cashiers were extremely rude. If I can give them 0 stars I would.

Their advertisement says buy this product and get this free but they are always out of the free product

I DONT DO MAKE UP BUT THEY ARE VERY HELPFUL FOR GIFTS!!

Super sad with the help due to covid. I know its not their fault but it was terrible. They should find some way to help customers get color matched etc. How will you buy expensive products without trying it out?? Why dont they make samples to give out in advance?

Nice just line gets really long

While I didnt find what I had in mind when I went there, I received excellent assistance to find an alternative that would work for my Pokémon cosplay makeup.

Great 👍

My mom and I use the same Ulta rewards because she goes a fraction of the time I do but still goes. For years I’ve never had an issue using our rewards that is under my phone number but her name. Today trying to use the $30 of rewards we have accumulated I was told she now needs to be present. Reminder I’ve redeemed rewards without her there at other locations and even this one more than once, and I even had our Ulta card on me. I asked the manger if I could get her on the phone and even have her send me a photo of her ID which is what she said was required. I got a no, this is very poor customer service to long time customers. Sad to say my family of 5 girls will now be full time Sephora goers, and are done shopping with Ulta.

They got stuff for my acne, and thank God for that.

Just needed a bathroom for my grandson old navy didnt allow use of theirs even to shoppers. Ulta was very inviting in the use of theirs. Thank you!

Definitely one of my favorite places to go, and only this location

Lines a bit long and associates block the pathways but overall good selection and friendly cashiers.

Why are there always 2 cashiers and 10 other employees standing around when there’s a long line? It doesn’t make sense at all

I love ulta. They have everything.

I had to pick up some things for my mom. They were extremely helpful

I felt really comfortable there. They have many options for cruelty free and some for vegan as well. One lady was walking around with foil in her hair from waiting for the coloring to finish. There were samples for almost everything.

Staff was very helpful and able to help me find the product i was looking for. Line moved quickly at checkout. Overall inviting atmosphere for someone very unfamiliar with makeup.

I liked how they had a pickup spot.

Was surprised to see very few choices for hair color.

Omg you gotta see Selena!! Shes incredible

Went to ask about face stuff, Kaylee was awesome. Very knowledgeable and very sincere. Helped me figure out what I needed for my daughter. Answered all my questions and hooked me up with what we need. Products are working great. Thank you 😊 Kaylee

Knowledgeable staff

Love this place ❤️

***Please see edit *** On my most recent visit I had gotten a horrible hair cut at different salon. I called on Christmas eve to see if there was anyone who could try to fix my hair. This wonderful stylist Jessica not only stayed late to fix my hair but made me look amazing with what she had to work with. I highly recommend her. She will be my stylist from now on.*** 02-28-2019 Jessica wasnt available to cut my hair so I booked with someone who was. I have our first family pictures tomorrow and went in for a trim. The longest part of my hair was at least 2 inches below my jawline. I explained to the girl I was in the process or growing my hair out from a previous bad haircut and just wanted to trim the back and to even out the length of the sides.Now its so short I feel like I have Brendan Frasers haircut from The Mummy. Way to make a girl feel good about her hair. Not only did I get a bad haircut but for some reason that cost more than when Jessica does it. I wasnt aware each stylist charge amounts.***

I just Ulta Beauty, this where I buy my face wash, shampoo and conditioner also some face products.. Great Place to shop

Im it giving a 3 star vote simply because of the unorganized experience j had while looking for some starter makeup for my daughter. .u asked for the area is the cheaper products after I was given a $35 concealer for my daughter. I laughed because she didnt even need concealer. 6ust because everyone feels they have to wear it doesnt mean you need it. Less is better. Youll thank me when you start aging trust me.

Always a wonderful experience

Great selection of everything cosmetics but need more help at check-out. Waited too long to check out and several employees walking around just talking about what to get for lunch! I know what you can get....on the damn register!! Still....great place to buy your beauty needs.

The people here are always so helpful. Ive come in on three different occasions (needed new face wash, then makeup and then this time for more makeup) and each time the workers there were super helpful. They are great with matching color, recommending which brands are better for this or that and just helpful overall. Highly recommend this particular Ulta.

Took my girlfriend here. Ended up going to do a curbside pickup, and when we called the lady that answered seemed very rude. We seen a customer walking away that seemed very frustrated. The lady that came out slammed my trunk very hard, and seemed like she was having a bad day. Not sure why she’s at a job that requires customer interaction. Never coming back to this location again. Both of the women working seemed like they didn’t want to be there.

The staff are friendly and the shop has lot of different items. However, the prices is 10 x the normal prices at other stores. I recommend before buying anything from here to check out other stores for the same item.

I like their brand name perfumes. Don’t care for their service.

All I had was a picture of a makeup product from my girlfriend. They realized I had no clue what I was looking for and lead me to the product. Check out was easy and they assured me that I bought the right product! And I did ....

Not the best Ulta in town, but an easy access location.

Love this place! All the ladies are super helpful and will take their time with you. The perks of no commission. Their return policy is the best. If you dont like something you have 30 days to return it for a full refund with your receipt.

Had a great experience for my first time at Ulta Beauty. The employees were extremely nice and very knowledgeable. I️ got a free IT Cosmetics makeover and absolutely love the products. Left he store happy.

Im only giving them three stars because of their guard constantly following people around of certain ethnic backgrounds. Im a security officer myself so I get it but I know boundaries and personal space.customer service comes before anything. so yeah I just order online now. As far as the beauty/cosmetics ☆☆☆☆☆.

Alot of space, nicely laid out, great inventory.

I usually buy my cosmetics here. But for the last few times that I visited this particular store in The Best of the West Shopping Center, they have been out of my products. Very disappointing.

I love Ulta it has amazing beauty products and there is really friendly staff who help you find exactly what youre looking for.

Always great here, but they have too many employees! Poor things are so bored standing around talking. They are helpful, though. I was asked if I needed help about 7x haha

Great Staff ready to help and fun events to show off new products and learn new techniques!

Jessica the store manager wasnt wearing her face mask properly, she wasnt covering her nose on Saturday 8/22/20. Around 5:25 I was about to pay when I saw en employee by the main door talking with a cashier and she wasnt covering her nose. I asked for the manager to report the incident and my cashier told me that the employee who wasnt wearing the face mask properly was the manger....unacceptable.

Everyone seems to be bothered when you ask for help on very few are friendly.. my daughter loves Ulta but this location needs training on costumer service ..

Staff was rude!

Great Vibe inside Store. Acknowledged when walked in almost immediately. Very Friendly Staff...

Great stuff all is great in this store except for one of the cashiers shes not nice at all, Mallory its her name shes always seem upset didnt want to scan my coupons she has a really bad attitude, I never review anything but hey if you are so mad about working there quit it! Dont treat costumers like that

EVERYTHING you want and then some.Its like a beauty candy store for runway models and wannabes.

This location is notorious for racially profiling people of color. Security obsessively follows from aisle to aisle and management repetitively asks if assistance is needed simply to make customers feel they are under constant surveillance. Paying customers should not be treated as criminals. How disrespectful. I will never patronize this location again.

I absolutely LOVE coming to this place to get my hair done. Upon coming in the store, I immediately am greeted and the vibe of the store is so amazingly exquisite. The only reason why I go here is because of the hair salon. The hair stylists, in particular Tiffany and Liz, are so nice and extremely helpful. I am completely SOLD on this place and I am only coming to the salon to get my hair done.

I have my hair done at the salon and always walk away very satisfied with the services. I also buy all my make-up there. The staff are always friendly and helpful.

If you want to browse to see whats out in the beauty world this is not the place for you. They dont leave you alone to do that. I finally had to get curt with one of them and tell her Im looking around. Im a shopper who likes to look down every isle. This location is the worst.

Always friendly and helpful staff. Great selection of cosmetics.