user
Wireless Toyz - Simple Mobile - Boost Mobile - Repairs
591 N Eastern Ave #150, Las Vegas, NV 89101, United States
Appearance
Wireless Toyz - Simple Mobile - Boost Mobile - Repairs
Comments
Ar
Review №1

I highly recommend this place for all of your wireless needs! Garry took great care of me and he provided exceptional customer service during my visit. I walked into the store with a severely damaged Apple iPhone and Garry brought my phone back to life! I was so close to throwing it away before finding out about Wireless Toyz. I’m so glad I met him and he’s gained a new loyal customer in me. I’ll be upgrading with them real soon!

Jo
Review №2

Fast and really helpful! they are really cheap as well so that’s good!

C4
Review №3

I been going to this location for a while now where I get great customer service amazing treatment from the staff and very affordable deals and prices I would recommend this location to anyone in need of phones cases earbuds and whatever else may cross your mind they have it

Ta
Review №4

They always have great customer service when I visit. Love this store

Mi
Review №5

Garry the mvp he always gives me good cutsomer service when I need it most

Jo
Review №6

Amazing Customer service! Great deals! These guys will go above and beyond to help when you’re in need of service or need to ask any questions.I felt taken care of as a random walk in.The best Metro service I’ve had to date.The attitude they left me with was priceless. Recommend highly for service, phones, customer service and accessories.

Ed
Review №7

Awesome experience here! The Halloween decorations are really great! Vibe overall is good. Edwin helped me out and fixed my phone in 15 mins I was in and out! No other store was a available to fox my phone. Thank You!

Ma
Review №8

Young man that works there with glasses very helpful

Ry
Review №9

A little over a week ago my wife and I bought 2 Samsung A20S from here. First we werent allowed to inspect the phones. So buying the phones and proceeding to check out paying $211.99 for each phone, total of $459.48. Once my wife and I were home, switching to our new phones, I discovered mine was used and my wifes was brand new. Google and samsung account was logged into someone elses. 1st thing is, if I would have known it was used I would have never purchased it. 2nd thing is, if they knew it was used why was I charged $211.99 the same as my wifes brand new one. Since the purchase the phone has issues charging, take 8+ hours to fully charge kn a fast charging phone! I called them and their response was all unlocked phones are used. But I replied saying my wifes was brand new, and their response was it could have been me that might have messed the charging port up or something else and to bring it in for a repair in which I still have to pay for. I live 1 1/2 hours away in pahrump. So they could not do anything for me. All I want is a NEW phone that charges correct. I mean thats what I paid 211.99 for? The same price as my wifes brand new phone. Makes me think the person who bought the phone first discovered the charging issue and returned it. Not sending it in to manufacturing, they put it back on the shelf and priced the same as the new ones! Says on my receipt, WIRELESS TOYZ RETURN POLICY. CUSTOMER SATISFACTION CONES FIRST. Well not in my case! I just want a new Samsung A20S like I paid for. But I probably have to go buy another phone. Thanks Wireless Toyz!

Ju
Review №10

Gary and Edwin were super cool. Gary help my mom get a nee phone and Edwin helped with a phone protector all within our budget. Will be coming back to this store again soon.

Ju
Review №11

Love coming to this place! Maria is such a great helper and is also very patient. she gave me such a great deal. :) I highly recommend this store

el
Review №12

Fantastic service. I had been sent from another store. I am glad I stopped by . They immediately knew exactly what I needed. You can tell they have experienced staff. The young lady that helped me was also a joy.

br
Review №13

I love this place. Maria is such a great helper and always gives me good deals. I recommend this store!!

Ja
Review №14

Love coming here all the time always able to get everything I need for the best price and whenever something is not in stock their always able to provide it for me. Overall customer service is top notch compared to most places Ive been too Im very happy customer :)

ju
Review №15

This place is amazing. Best Wireless toyz i have been to so far. Always giving me great deals ☻

Wa
Review №16

Prisma is the best ! Shes very patient and takes her time to listen and solve my issues. I enjoy coming to this location and recommend everyone to do the same when it comes to phones.

Ev
Review №17

Maria and Edwin were very helpful! No matter what day I come in I always receive excellent customer service. I have been coming here for the past 5 years and will never go elsewhere.

Ka
Review №18

This store Is a blessing in our neighborhood. I hope they never go away I appreciate the help that they rendered me with my cell phone service. Absolutely amazing.

We
Review №19

My phone was not working, Went into wireless toyz and they were able to get me a great new phone at a good price. Highly recommend this store!!!

Lo
Review №20

I met Maria and her customer service was went beyond she was patient and went through everything calmly thank you Maria for being so understanding we will be back and I will always send family and friends here Thanks Maria

Te
Review №21

Went in to get my mobile activated even though I didnt buy it their very good service I enjoyed the good quality of customer service from the ladies thoir! thanks wireless toys! totally recommend this location very helpful.

Ro
Review №22

This has been my go-to store since it opened. The staff is always extremely helpful and the prices are fair. I have accidentally destroyed a few phones in my lifetime and everyone at this store is always knowledgable when it comes to fixing or replacing my phone. I wont go anywhere else!

Je
Review №23

I recently visited this store for a broken iPhone screen. The girl that helped me was very nice, knowledgeable and answered all my questions. They had better prices than iPhone Doctor and my phone was ready in less than 40 minutes.

Ma
Review №24

Very helpful! Knowledgable employees! They really care about their customers.

cr
Review №25

Great customer service. Nice clean store and they have everything! The manager Brenda is Amazing super informed and sweet

Ma
Review №26

Thanks guys. was limited on cash flow, brian took care of me and was able to accommodate me. thanks prisma for setting up my phone.

in
Review №27

Brenda was amazing, make sure you go see her she had a great attitude and fantastic customer service. Definitely recommend this store for anyone who is looking for service.

St
Review №28

The staff is so friendly I always get treated so nicely I highly recommend them !!

J
Review №29

Store knowingly ripped me off. I made a purchase of a brand new phone here and asked prior to the purchase about the return policy. I was told I could return the phone if dissatisfied.Got to my office, and the phone was clearly defective. Called the store. Got hung up on the first time. Second time the manager refused to return the phone, stating METROPCS will not allow them to. Clearly a lie since they are a reseller and have authority of their own return policy.Id recommend doing business with a company that doesnt need to lie to people in order to get a sale.

Pa
Review №30

*ABSOLUTELY The Very BESTCUSTOMER SERVICE Ive Recievedin The Entire Las Vegas ValleyHANDS DOWN !!

bk
Review №31

Fast efficient friendly service. What a great concept. I wish more stores were like this.

Ja
Review №32

All the girls there are so nice they unlocked my device and help me set up my apps.. amazing customer service.!!!

Ra
Review №33

Great Service @ a great price. No wait to get help i was attended very quickly and was very happy with the service that i received.

Th
Review №34

Ultimately satisfied with Edwin at wireless toys he was kind and helpful a big thumbs up!👍

ge
Review №35

Good customer service. they helped me with my fb and email. I appreciate all the help

sh
Review №36

I love that you sell everything. thank you for good customer service. hard to find these days

Pa
Review №37

Such a great service Jazmin is such a sweetheart even though she did sound a little sick she did not fail to give me such great customer service

da
Review №38

Great service at a great price look for the manager Edwin he can give you a great deal

jo
Review №39

Very helpful people, love thier service. anything i need they have it. I recomend this place! ☺

El
Review №40

I love the customer service representatives. They all now me when I walk in and always polite. This is my store.

GI
Review №41

I absolutely liked there costumer service I walked in a Tuesday and they were such welcoming and nice and offered me great offers and also took their to help me out and explain everything out for me . so I would absolutely go back to the store excellent costumer service. :)))))

Al
Review №42

Good service. Thank you guys for making my experience fenomenal and for the friendly employees

mi
Review №43

Help me set up my first smart phone ever. Thank you Brian

Br
Review №44

Brenda was such a great help excellent customer service definitely making this my go to location.

Si
Review №45

They are the best in town you can not go wrong shopping there. Fixed my phone in 45mn i was very impressed with the customer service. I will be returning in thr future.

Ca
Review №46

I love this store :) Brenda is excellent she provided me with everything I needed I giver her 5 stars and the location as well.

Al
Review №47

Thank you for helping me set up my uber and lyft

Jo
Review №48

They offer water and everything make sure your good.

Li
Review №49

Thanks for helping with my phone and been able to keep my contacts and pictures after resetting it

gl
Review №50

Such nice people working there they were very patient and helpful !!! yo si los recomiendo

ma
Review №51

Outstanding customer service! Rubi was very helpful and nice.

Ju
Review №52

Good service but slow customers service

el
Review №53

Thank you so much for the help guys and for my new bluetooth headset i love it :) And thanks for your customer service Will

Se
Review №54

I had great service at this location i would highly recommend it

Wi
Review №55

Been a customer of this location for over 5 years now. The service that is provided to me is always excellent.

Jo
Review №56

Great Costumer Services .. Apreciate that they took there time to set up my google account . I would defently go back .

Kr
Review №57

Extremely cheap products and customer service sucks. Strongly recommend to not use their services.

Ri
Review №58

They at awesome helped me set up my email and rest my password.

Ed
Review №59

Amazing service I got helped to buy my first phone from metro

MA
Review №60

Ive been a customer for many years and the customer service can not get any better than what it is they are great

ro
Review №61

They helped me set up my icloud acct. gave me a great price within my budget

Iv
Review №62

Best deals in town good customers service 👌

Ma
Review №63

Excellent customer service they transfer my contacts picture everything they are amazing!!! patty is the best

Jo
Review №64

Great customer service the staff there always go above and beyond. I will never visit another cell phone store again they are my go to place from here on out.

Ru
Review №65

They helped me with the problem i had with my phone yea they good it was a simple problem

eu
Review №66

Shout out to my homie Jesus for hooking me up w a brand new phone and a temper glass for my phone xD

Ra
Review №67

Great costumer service always being so kind and helpful .

mi
Review №68

Good service great quality products

Cr
Review №69

Horrible experience they didn’t even fix my iPhone 7 Plus correctly and yet they asked for more money to continue fixing my phone since I apparently had damaged it which I didn’t they took over a week to “fix” but instead of giving me good service they just ended up ripping me off don’t go to them horrible place

mi
Review №70

Ive been coming here for years. They provide great service at a great pace.

Se
Review №71

Great customer servicce i was satisfied with the service and best of all they were patient and kind i am truly grateful Jesus was a great sales man i will definitley be returning to him in the future he was friendly ans outgoing definitley took care of me i would recommend this place to everyone in the neighborhoood the employees are great

Ju
Review №72

Good prices great service

he
Review №73

Best store. the workers are amazing!

Es
Review №74

SMH!! never ever in my life would step into this place...couple weeks ago i was in a hurry of buying a wireless charger, i had to go back into the store and talk to mng on dutty to replace the charger for 3 times unsatisfied..i could get my money back or they could even try to called one of there other stores to get me a new one i paid 30 when Walmart has them for 10..not recommend guys poor service..

Lo
Review №75

I love the service these young girls offer always nice and helpful! Thank you.

Je
Review №76

I bought my last 3 phones from here they staff is kind and friendly.i highly recommend them

Gl
Review №77

Upgraded my phone very helpful staff

ar
Review №78

Great Experience would definitley recommend

Er
Review №79

Great costumer services . appreciate their help .

Jo
Review №80

GREAT PLACE IN TOWN I LOVE IT THERE.

Sa
Review №81

Great customer service. So helpful!

Va
Review №82

They lied me my kid. Their quote $$ more than doubled.

Ma
Review №83

Great service!! definitely coming back

Ma
Review №84

Good price great quality products

jo
Review №85

I upgraded my phone and switched company. All within my budget i got my dream phone.

jo
Review №86

Got the help that i was looking for with a great rep

Pa
Review №87

Great service they were delightful.

Ma
Review №88

Great customer service thank you for all the help .

ma
Review №89

Amazing customer service vry friendly staff

ro
Review №90

What can i say.... This store is amazing!!!

Ir
Review №91

Great service

Re
Review №92

Great servicr at a great price

Gw
Review №93

Fast and easy service would recommend

Ju
Review №94

Great Customer Service I love this location.

Co
Review №95

Bryan is the coolest guy in the world

sa
Review №96

Great service good enviorment

Ry
Review №97

Okay deals..

El
Review №98

Rapid service great customer service.

Os
Review №99

Great customer service.

je
Review №100

EXCELLENT customer service!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:591 N Eastern Ave #150, Las Vegas, NV 89101, United States
  • Site:http://wirelesstoyz.com/
  • Phone:+1 702-382-9898
Categories
  • Cell phone store
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations