Carlo Ruiz, our sales consultant is very friendly, courteous and very knowledgeable in his field. An excellent worker and gave us a very good deal for a Cadillac. Thanks a lot, Carlo! I highly recommend Centennial Hyundai to my family and friends. I will rate him a 10 for his humor and patience and of course his expertise!

I drove all the way from Utah to come to Centennial Hyundai to buy my new car! I cannot say enough about this dealership and my salesperson, Max. Every problem or glitch we had, Max made sure to come up with a solution and remedy the problem immediately. He even shared two slices of his employment anniversary cake with my daughter and I!With Max, we had no stress, no pushy sales pitches, just excellent and honest customer service and a desire to help me get what I needed. Max was truly and sincerely happy for me that I got the car I wanted and at the price I needed. I LOVE LOVE LOVE my new (to me!) Hyundai Elantra!! Chelsea in Financing was so kind—she grew up in Utah, so we had fun having her “catch up” on all things new in Utah.I had such a good experience here at Centennial Hyundai, I may just drive to Nevada to have all of my service appointments done. And as an added perk, my parents live here, so I will get to see them more. I am so glad I made the drive from Utah to Centennial Hyundai.

My salesman was Carlo, and he was beyond great! Usually I’m not the biggest fan of car dealerships and car salesmen because they’re very pushy and just trying to sell you any car, but not Carlo. He made it very pleasant and comfortable for my grandma & I while looking. He gave me good advice, he knew a lot about each car we looked at, hes just the best of the best. He’s also very funny, which made it a good time also! I told him I would give him 10 stars but this page only lets me give 5, so I guess that will have to do lol! Thanks again Carlo!

Excellent customer service and friendly staff! My service advisor was Cameron and he made sure that I was taken care of and that my car was serviced in a timely manner. I was very impressed they had my vehicle done within an hour and they always wash my vehicle so it looks nice when they give it back to you. We really feel that they care about their customers and take time to get to know you. Thank you Cameron for all your help with my car service needs and the excellent customer service that you provided. You are definitely an asset to Centennial Hyundais Service Department. We will definitely be back for service on our vehicle in the next service interval. Keep up the great work and thank you again!

Becky is the absolute best. I always know there will be good communication about what is going on when she checks me in. She made sure that I got my military discount even though I forgot to mention it at the beginning. Becky helps explain things in a way I can understand and makes me feel like I can ask extra questions. The customer care rep makes or breaks the experience, but any time I get Becky I know Im in good hands.

Go see HERGIE!! He is amazing. Best car buying experience I’ve had. So easy and fast.

Thanks to Matt and the team at Centennial Hyundai for making this the easiest car buy experience ever. I walked in with an idea of what I wanted and Matt took that idea and made it happen. I would definitely recommend to anyone looking for a vehicle to pay Matt and Centennial Hyundai a visit. Great job all around guys!!!

Just had my vehicle serviced again at Centennial Hyundai. As always, they did a great job! I usually work with Bryan, but Cameron was there to help this time. The service team is always friendly and easy to work with! I wouldnt go anywhere else!

Names and titles of individuals mean nothing unless those individuals truly upholds the responsibilities that go with it. AKA Moses, My sales representative, C. Alridge (Finance), G. Valenzuela (Finance Director), Rick (Customer Service Rep) all played a role in assisting me with why I should consider a Hyundai product with honesty, and integrity. Certainly made me feel like my business had valve to them and the dealership. I have purchased approx. 20 plus vehicles in my lifetime, I cannot not remember the last time I was treated as prospective customer with respect and had valve. Individuals went out of their way to introduce themselves and answer any question I had, or just to get to know me as an individual. NO high pressure sales and NO gimmicks. Complete transparency from the start of the buying process, to the final sale. A GREAT buying experience. Thank you.

I would like to thank my sales agent-Jesus for being SO personable and taking 2 days straight to work a deal for me. I would also like to thank the manager Brad, would also made it happen! I amSO appreciative of your hard work and dedication and thanks for staying super late to cater to my work schedule ♥️ Thanks a ton! I would highly recommend purchasing from Centennial Hyundai! Thanks! Catherine

Cameron was very helpful and trusting when I was in recently for service. Looking forward to continued good service.

Had a great experience getting my car serviced. Rachel was very friendly and helpful. My closest Hyundai dealership is in Henderson but the drive to Centennial Hyundai was definitely worth it! I was in and out in a timely manner.

I will start this review with avoid all Hyundai dealers in LV besides Centennial! We live by the M and drove all the way up to NW just based on the communication and friendliness of Sales Woman Rachel Hunt! She was wonderful. Her communication days prior to going to the dealership was superb. There seemed to be no pressure leading up to our arrival. When we arrived, she was standing out front, confident and friendly. She had the vehicle out front, clean and staged front and center! One of the few times I felt a red carpet rolled out at a dealership. We did all of our research and have driven plenty of Hyundai Palisades prior to this vehicle. The presentation sold us. In the end it all worked out and the sales manager did us a solid and got us the price we were looking for. Thank you Centennial Hyundai and a special thanks to Rachel Hunt for her spot on communication and patience with us! Thank you Centennial Hyundai for our New 2021 Palisade!

Today was my first time ever experiencing purchasing a vehicle and driving off of the lot. Ahmed Salim was an amazing salesman and went above and beyond to get me the deal that worked for me. I would definitely recommend Centennial Hyundai to buy a car.

Allie and Bryan are amazing! I’ve been seeing Bryan for over ten years getting all my Hyundais serviced and every single time I’ve always had the best experience. Thank you so much guys!

As he always does, Brian took great care of us and our vehicle during the required service. Brian kept us informed during the process. Brian is the reason we return to Centennial for our vehicle needs. Thank you

I didn’t directly purchase my Hyundai here (same auto group, though), but I’ve been bringing it to this location ever since I moved to North Las Vegas for routine maintenance, and Lisa was the service writer that helped me on my most recent visit. She and the others have always done a good job of multitasking and explaining the requested work, and any other service recommendations during the process. The maintenance costs here are very comparable to other shops, so I choose to have the work done by certified Hyundai technicians. Overall, I trust this location with my car, and will continue to have them service my vehicle.

Bryan at the service department was great. I was notified as soon as my vehicle was completed. Cashier was very friendly and welcoming. Fast service!

This was my first time at centennial Hyundai for my car to get serviced. Used to take it, where I purchased the car since it was close to where I work. Everyone at Centennial Hyundai was great. But especially Lisa, my service advisor. She was thorough and kind through out the process. My car was returned to me in a timely manner. And the next time I schedule service, it will be with Lisa. Thanks Lisa.

I went to Centennial Hyundai because my check engine light was on & there was a recall on my 2019 Kona. My rep Allie Stewart was the best. She guided me through every aspect of my service experience & I felt my car was in good hands with her & her team. Thanks for everything Allie! You & the staff at Centennial Hyundai are the best!

Worst car buy Ive ever done. First off they sold me a car that had a small crack in the windshield that they didnt tell me about. Then Im a couple weeks in and I start hearing thumps turning right. Great. Then a month in it starts getting cold outside so I try to use the heat. Doesnt work. I have no idea what their 140 point inspection actually covers, but let me tell you to not trust it in the slightest. And dont trust these crooks to give you a decent car or answer your call when you try to call and their phone is out of service.

From start to finish our salesman, Ahmed Salim, listened, communicated and worked hard to satisfy our needs. We had a wonderful experience with the entire team at Centennial Hyundai. The entire process was smooth and painless. I would recommend them to everyone!

I had warranty work done @ Centennial thru service writer Brian Z. all went smoothly, Brian was very helpful & thorough. Not a great car wash tho!! ;-)

Brian always goes out of his way to take care of us and our vehicles. Another excellent job.

Thank you all at Centennial Hyundaifor the detail service in Sales and outstanding people at work for all your needs.They made my car buying experience so easy.No haggling, true pricing worth buying your next car from this place. Bryce is awesome and I was always kept up to dateThank you.

I recently scheduled my car in for an oil change; after I made the appointment my wife scheduled a doctors appointment for the same day. When I explained the situation to Brian he made sure the work was completed in time for me to get her to her appointment on time.

Took my Genesis in for 60k service and 2 recalls. The service advisor, Lisa, was very professional and kept me informed of the progress. I was also give a nice discount, probably because I am a frequent customer. Overall, a nice place to get your car serviced.

Rebecca Birnbaum was fabulous in the service department! I didnt make an appointment, but she completely helped me in the service department and took care of my car. The service team is always really good here and this is the fourth Hyundai Ive bought from them in the last 10 years! I highly recommend them and the cars are built so well!

Allie my service adviser was professional and efficient. My appointment time was honored and the work completed as promised. Plus they washed my car for free. Love it.

I recently had my 2019 Hyundai serviced at Centennial Hyundai and I was very thoroughly satisfied with the attention and the service provided. The service was not only timely, but most importantly, Rebecca Birnbaum, the Service Advisor was extremely helpful.

I have worked in dealerships myself and hated how they treated people. Centennial Hyundai is absolutely amazing. They actually return phone calls. They actually are there to help customers. I will refer everyone I know, to Centennial Hyundai!! Ty again yes and team

Allie Stewart, my service advisor, was great at Centennial Hyundai. All of the advisors looked extremely busy but all seemed polite & efficient. A bit of a wait but the waiting room is nice, complimentary beverages & everyone was wearing masks. Thank you!

I had a great experience when I brought my car in for service. Rebecca greeted me by name coming in the door and showed great customer service. I left my vehicle and went to an appointment. She called and left me a voicemail when it was ready and when I returned she greeted me by name again and directed me right to the cashier after assuring me that all services were completed and my vehicle had been washed. I was in and out in 5-10 minutes. Great experience.

Nice people and relatively painless. Happy with the experience overall.

Bryan in the Service Department is the BEST! He is very professional and trustworthy. I truly appreciate his resourcefulness and honesty. I wouldnt leave my cars with anyone else except him. Thank you, Bryan!

Centennial Hyundai made the complex process of buying a new car painless and easy. Our sales agent, Jimmy D, is exceptional, not only in providing guidance in making our selection, but doing so without any high sales-pressure tactics. While the car sells itself, how the sales rep engages in that process can make or break the experience. Jimmy D not only made us feel confident in our decision, but actively stood by us in following through with every aspect of the process, that commitments made were delivered, and ensuring that we were satisfied when we took possession. Great job!

Brian thank you for taking good care of me. You always remember me when I call and I feel confident that you are making sure my car is taken care of. You are the best!!

Went there from an advertisement I got in the mail. Not sure my direction but after talking to Max on the phone I thought why not.Was comfortable as soon as I got there, hooked up w Max knowing I was in good hands. No pressure, he was very knowledgeable & great to work with as were the other staff members I dealt with. I m very pleased & would recommend them to anyone. Thanks again Max.

I seriously wish I could give them more than 5 stars. I live out of state and recently purchased a used car from this dealership, they were so helpful and friendly and have continued to be since the purchase. Buying a car from out of state can be a confusing ordeal, but luckily theyve made the process so easy! I highly recommend this place if youre considering purchasing a vehicle!

So, I bought my first car here in centennial hyundai, our sale person was Matt! He was really nice, and explained the entire process to us. Not only did he get me the car of my dreams, he got me into it with a decent price tag too!!

Mel Balane was AMAZING! He made the whole experience of buying a new vehicle easy, fun, and all around pleasant. He worked hard to get us the best deal on the vehicle we really wanted and helped us walk out with a brand new Santa Fe, and huge smiles. Definitely ask for Mel if you ever go in.

Getting service work is an easy affair from booking to checking in with Allie Stewart who is fantastic and makes sure you get the service you want and need to make sure your vehicle is in top condition. Mechanics are fantastic and quick to get service done in a timely manner. Have never had any problems with service and confident work on my vehicle is done correct

When I take my car in for service, I always request Rachel Singleton. She is very professional & courteous. When Im given a time that my vehicle will be ready. Its ready on time. Rachel take the time and explains to me what was done.

Have had my car serviced here for going on 7 years, Brian provides absolute best care for me every time.

Centennial Hyundai continues to be my favorite dealer. They make the car buying process simple, and easy. Shout out to Nick for getting everything squared away, and Jason for driving it home when I was able to get to the dealer! Im very pleased with my new 2021 Hyundai Sonata Hybrid!

I was completely satisfied with the work performed on my Tucson. The service rep, John Buckley was very thorough as well as professional and courteous. I wouldnt hesitate to use Centennial service again.

Nice selection, but no top line trim Palisades....bummer.

My adviser(dont know her name) was a blond older woman. She was quick and efficient. They found a bad battery and had it changed along w regular service. I was able to get the battery replaced under warranty and I was very happy about that because the warranty was about to run out.Clean waiting area and I only waited 1.5 hrs. to get everything completed.The only downfall was no shuttle due to covid. Wish they had a notice online for those making appt. so we could make plans. Other than that the service was great. Thank you Hyundai!

Its one of car dealership that Ive enjoyed. Nick, my salesman, was very professional. Didnt waste my time. I have bought more than 12 cars Im my life time. Used around 6 dealerships. Bought 4 to 5 cars from 2 dealership. Sometimes I spend more than 5 hours on financing, alone.I had pre approved car loan from a major auto loan company. After looking at my credit score, Nick went back to financing department. He got me lower rate, much much lower. Usually, most dealers want higher rate. This dealership actually got me lower. As matter if fact, they will search for a better for next few days. If they did, Nick will call me. But, I was very pleased with what was on the table.If you ever want to buy a new or used car, Id strongly recommend this dealership. Very very professional dealership. Hard to find one like this. Thumbs up, actually two Thumbs up 👍 👍

Do not take you car here! I had the worst experience with these people. They are rude when you call and It took them weeks to even diagnose my car I’ve been without a car because of these people for weeks now. I had to threaten to take my car somewhere else before they did anything. They don’t even have courtesy cars to let you borrow while they take forever to fix your car. I will never bring my cars back to this place. Take your car somewhere else if you can!

Becky, along with everyone else at Centennial Hyundai provide OUTSTANDING service. Always fun, professional, and they never bs. Becky always hooks it up too cos she’s a no nonsense type of person. If I was her manager, I would def give her a raise!

Dealers get such a bad rap for their service department but I have been coming to Centennial Hyundai for 5 years for my oil changes and they never disappoint. Becky is the best service advisor, always keeps me posted, never makes me wait longer than agreed and is super nice! You can book online, get reminders and their oil changes are very affordable and you know they are done right. Thank you for making this single moms life a little easier!!

Lisa is an amazing advisor. Kind, quick, professional. Service was completely within a timely manner.

I have always dealt with Bryan Zasloff and he always takes good care of me. I ask how long will the service take and its always on time and my car is always washed and waiting for me. Excellent service!!!

Lisa at the service department is great. The service team is very attentive. My service was done really fast. Definitely going back to this dealer.

After going to 3 different lots dealing with sub par sales people. We decided to stop by and see what Hyundai had . Never being much of a fan of Hyundai . We saw Hyundai KONA N LINE WHOAH !!! What a difference !!! Matt the salesman said hes never been in 1 . So he seemed as shocked as we were . He was such an awesome professional salesman truthful and helpful in every way 2 thumbs up man . I paid cash now Im coming back Thursday to purchase another vehicle this time for my daughter.

Instead of improving the quality of service, they keep calling and offering us a free oil change as bribe. They think everyone is like themselves. The main reason I bring my car here is because we moved to NW after we purchased the car. And the car is still under warranty. Otherwise, who would spend 5 hours for an oil change in a dealership. They cant even diagnose a simple check engine light issue and expect me to give them 5 star!

Allie Stewart was my Service Writer she’s very professional. When my car was serviced and returned I found the car clean and a complementary bottle of water.Thank youSherri🌺

This was an appalling car buying experience. The first salesman, Ahmed, was rude and began to yell at me when I questioned the price. Gilbert, a finance manager, who took over was super helpful and amazingly kind. We agreed on a price and I signed the paper. As we began the finance process, the price was $3000 more. Mike, another finance manager, came in and said, “That’s our mistake, sorry.” So when I asked him to correct the price he said I’m not going to argue with you. I then agreed to the new price with a $250 discount. Mike then said, “I don’t want to sell you a car.” Cisco, the sales manager, came in and said, “I see that a mistake was made and they didn’t explain this to you properly, but I’m not giving you any additional savings.” I then asked if it was reversed if they would hold me to the additional $3000. He immediately said yes. So they are quick to steal from and overcharge customers, but refuse to honor their given prices.

I came to this dealership for the first time today to take a look at a used Jeep. The one I came to see wasnt what I was looking for but the salesman Nick listened to me and directed me to a Jeep much more like I am looking for. As it just arrived on the lot it needs to be checked over. Nick gave me all of the information that I asked for and was very professional. A huge shout out to him. Other sales personnel should take a lesson from him. No only time and negotiation will decide if we strike a deal.

Can you give a zero? this place takes forever to get an appointment. twice they over filled my oil and it leaked all over my garage. My check engine light was on after a service and they make you wait two weeks for an appointment then they want to hold the car for two day to diagnose the issude ( they just plug it into a code reader).....

Very efficient team in the service dept. Had brakes done, front & back, Becky took excellent care of me, she is a great employee who really cares about the customer & doing a great job

My husband and I had an excellent experience with the service department at Centennial Hyundai. Our service advisor, Rebecca Birnbaum was extremely professional and friendly. She made us feel valued and we will definitely use them in the future.

Went in to get an oil change, was greeted & attending as soon as I walked in the door. I dropped off my vehicle an hour before my appointment bc I was on my way to work. There was no issue with doing so. Brian the advisor took care of me. I let him know I’ll be back during my lunch hour to pick up my car. Went back to pick up my car they directed me to the cashier. Paid for the service, was out of there within 5 mins!

Service Advisor Allie Stewart got me in on short notice and my vehicle was quickly repaired. Outstanding!

Fast, Friendly and easiest purchase of a vehicle Ive ever had. I definitely would go back to them in the future.

Allie Stewart in the service dept. went above and beyond to help resolve my car issue. She is also a really nice person.

I purchased a 2018 sonata and day later had gas oder its still in shop back order on parts! But they say check everything before they sell so someone new this car had problems and pawned it of on me kinda rotten and they try to be friendly but hope youll just go away they get part and dont have to deal with you

Never have been a customer here before but they had a couple of cars I liked. Instead they sent out some kid errand boy running back and forth from the sales managers office wasting my time, not listening to me, and just reciting the company line that he learned in class.PS Centennial Hyundai: Fees and add-ons are bogus, and for those of you who are not knowledgeable in car purchasing, there is no car fee mandated to be charged by law. Baseline requirement in a car sale at a dealership is the price of the car, tax title and license. Thats it.

Let me start off by saying that no exaggeration this was by far the easiest car buying experience we’ve ever had. Our sales team was Josh Berkley (salesman) and Mark (sales manager) and they were nothing short of amazing. If you’re in the car buying mood, do yourself the favor of at the very least entertaining their business.Some highlights: Josh and Mark were transparent, straight to the point, presented us with multiple avenues to a deal, weren’t pushy and showed genuine interest in what worked best for us financially.Some lowlights: Absolutely none and will most definitely be bringing our future business here.Overall 10/10 would recommend and also 10/10 recommend a Palisade!!

Ive been going to Centennial Hyundai to service my Sonata for over 5 years. The service staff is very friendly and accommodating. Especially my Service Manager Bryan Zasloff who only recommends the service I need.I highly endorse them.

Becky and Kevin are the best. They are always onboard for any problem that occurs and it is always handled.

After a bad experience with another Las Vegas Dealer (oil plug not tightened, oil drained), we have been taking our vehicles to Centennial for the past 2 years. Very happy with service department. Our service advisor, Rebecca Birnbaum is no nonsense, straight up and knows her stuff. Very happy so far, highly recommend.

Rebecca is awesome. Always has been

Great service and I love my car!!!

Came in to test drive the 2021 Hyundai which we absolutely fell in love with. Josh and the sales manager were absolutely incredible, they were very honest and straight forward with us but made magic happen. This was the easiest and most pleasant car purchase experience that we’ve had. Thank you!!!

I had an incredible experience at this dealer. From the minute I walked in, I was treated with upmost respect and professionalism. I couldnt be more happy to have bought at this dealer. My salesman Russell was absolutely the best and super knowledgeable. Truly a wonderful experience. The car is amazing and I will be sending all my referrals to centennial hyundai. Thnx so much for the amazing car and car buying experience guys.

Professionally honest and timely accurate. Excellent Place to take your car.

Went to have my car serviced on 07/13/21 and shortly thereafter my car died. My car died because a used faulty battery was put in my vehicle. When I called the dealership no one wanted to help me with a solution. When I arrived at the dealership to show them that the battery that was in my car was not the same one that I purchased from them in March 2021, they accused me of taking my battery out for warranty. WHAT? My warranty clears states that I must have the old battery to have it replaced. After being disrespected and going back and forth, they final refunded me the cost of the battery. I WILL NEVER VISIT THIS LOCATION EVER! The service manager is very rude. Take pictures and make sure you know your parts before getting serviced. Now I have to find a place to get my car serviced because I dont trust anyone at this location and buy a new battery.Update: As anyone can see the dealership is STILL not owning up to what they did. Are you speaking of the part in which I told you if I were white with blonde hair...You would have never asked me if I removed my battery from my car. You are still playing the role of the victim and you NEVER apologized to me in your office. You kept accusing me I stealing my own battery which I had to replace on yesterday because the faulty battery that was put in my car was bad. I am going to continue to tell people how I was treated.

Becky was great. I could not make my appointment the day before and she let me come in as a walk-in the next day and she had me out of there in an hour and 30 minutes.

They’re always amazingly helpful whenever I visit. Never disappoints.

I went today to sit in a Santa Fe hybrid, but there were none on the lot. I asked to sit in a gasoline Santa Fe and was outside when my sales rep, George said he had found two hybrids that had just been unloaded and would I like to drive one. He was a most considerate and professional sales person and I felt at ease as I sat down in each Santa Fe and test drove the one that had the equipment I was looking for.It was a good day as I met Amir and we discussed the Santa Fe that I was interested in. After some negotiations, agreed on price and a few hours later I left my 16 year old car and drove home with my new Santa Fe Hybrid.I have researched electric and hybrids. For me, the lack of distance that an all electric car can travel on one charge disqualifies them as a car I am going to spend $45,000 on and then another $2000 on putting in the garage charger that should be installed with a building permit.That left the need to buy a Hybrid a real challenge as dealers have few to show and a market with extra costs included.Centennial Hyundai was a great place to shop, test drive, and purchase my last car.The sales rep George, mgr Amir, and the rest of the sales team are commended for their excellent, relaxed, and professional manner in selling me an a car that will be in the family for many years.Please ask for these same great employees when you go to Centennial Hyundai. You will be glad, you did.

I stopped in on 08/19/21 and was greeted.by Max. I explained to Max that I wanted to trade in my vehicle on a Santa Fe turbo AWD. He informed me that the only vehicle they had that fit that criteria was a Caligraphy. It was more than I wanted to spend, but he convinced me to take a look. I ended up liking it very much. I still had some comparison shopping to do so I left without driving the vehicle that evening. I looked at the Mazda CX-5 and even other Santa Fe Calligraphies at other dealers. On Saturday the 21st., I returned to Centennial Hyundai to talk to Max again. He was very polite and accommodating. My wife is disabled and he was understanding about her need to sit in our trade in until everything was completed. He allowed us a test drive and explained all the bells and whistles. When it came time for negotiations, the dealership was fair and honest. After we agreed on a number, I worked with Chelsea in finance. She explained everything thoroughly and clearly. The financial process was completely painless, almost enjoyable. Although there was a small hiccup in the whole ordeal, Francisco was quick to correct it.The complete experience was made worry free by Max, Chelsea, and Francisco. Even though everyone at the dealership was friendly and polite, it was those three that made my visit enjoyable. I even got to drive home a new Santa Fe Calligraphy.Thank you everyone at Centennial Hyundai.

The customer rep that was working with me was outstanding! I wiil attempt to work with her in the future.

Thanks Lisa always… taking care of business! Have a wonderful day.

Got my, not first, but third brand new Tucson. I love the service provided and it was not long, all day waiting. This is good when it comes to health and safety inside the showroom. You get in fast and youre out fast. Quality of service was nothing less than I expected. Thx and my hubby cant seem to stay out of my new ride. Lol. He needs to get his own!!!

Thanks Amir and Centennial Hyundai for making me feel special. I love my 2021 Santa Fe!!!

Very bad customer service, the price they put on your credit is higher than the actual price you bought the car, Trust me do not buy a car here, go to drivetime to buy your car, they lie to you and, and are fake nice but after you buy your car, they become very rude, no customer service

Went to Centennial Hyundai to get my car’s first service. Bryan did an amazing job explaining things I didn’t quite understand and even reminded me that I get two free services!

Came in for my first oil change maintenance. John was great. He covers all the details. I will be coming here always.

Horrible Service. I had an 8:30am appointment and it took them 15min to check me in. The Rep seemed irritated and annoyed since the beginning. I asked for an ETA since I was going to wait and he said 1.5hrs. At around 10am I checked back and saw my car in the service area I asked him if he can check on the status of my car and he said he was checking on it. At 11 he seemed extremely irritated and blamed the computer system for not notifying him sooner that the car wasn’t going to be serviced because they had to order the part. I waited 3hrs for nothing!! The service mechanics are 10feet away from the service desk this is not a computer problem this is an operations/customer service problem. He clearly did not check on my car after 1.5hrs when I initially went for a check in. Once I finally got my keys he handed it to me while attending another guests so he didn’t tell me where it was parked and I had to sound the alarm to find it in the parking lot. Unfortunately I have to go back once the part arrives but I’ll never go back after that! Stay away if possible!

Great experience with sales rep - Moses, gave me all my options, 4 xs....was not pushy, but diligent. Very pleasant experience.

I have had Hyundais for over 10 years. All have been serviced at Centennial. Bryan in service has been the best to work with. Always polite and professional. Great place.

NOTE: This is for their sales department, not service.They took a deposit on a car which they did not have, and apparently did not have a deal to get from another dealer in town. When that fell through, they avoided our calls until I had to come in person to ask for an explanation why they did not have the car I had a deposit on, on the day I was expecting.This might be an alright dealership to deal with if they have a car on their lot, but I wouldnt trust them to reserve or order a car from.EDIT:In their response to this review, the dealership admits to the events described. They also end with the caveat that they would be willing to help me find a vehicle in (my) price range.Folks, the vehicle I attempted to purchase from them was a current model year Palisade Limited AWD, the second most expensive vehicle and trim Hyundai sells. If you are looking for a better experience from this dealership on the lower end of the market may God help you.

I service my vehicle here. The staff is friendly and knowledgeable. Lisa takes care of me as well as Bryan. Amazing people. Nothing but 5 stars all the way through.

Lisa Abbott was a great service technician! She will be my Go To going forward. :)

Excellent experience. Great customer service. Easy scheduling and delightful people in service area. The job was done efficiently, as promised, and my vehicle rides great.

Met and interacted with Rachel Hunt for selling my used car. Nice experience. Cant speak to car buying experience, but she was nice and cordial.

I visited this dealership on Saturday July 31,2021 and Rebecca Birnbaum was our advisor. Our tech was Abraham Gomez. We own a 2021 Hyundai Sonata Limited edition. From the beginning our advisor  was rude and unfriendly when we arrived. Too busy and in a rush to provide us with exceptional personalized  customer service. We brought our car in for a simple oil change. When I mentioned that my car needed some minor scratches fixed, she replied by saying that I should take my car to a body shop because they couldnt fix that there. This is not true as later explained by the service Manager. Two hours later we received our car back. The advisor did not provide us with a copy of the multi-point inspection. As soon as we got in our car our rear left tire was completely flat. I got out an mentioned it to the advisor. For some reason they completely missed this. They took the car back and checked the tire and filled it with air. We were assured that nothing was wrong with our tire. We drove home. Hours later when I went to our car to take something out the same tire was not only flat but my car was leaking some fluid. I called Rebecca and mentioned the concerns. She was very unpleasant on the phone and sounded careless. She said we should take our car to the nearest tire shop and that the dripping fluid was probably just water from the car wash. My tires are brand new and they were just fine before going to their shop. My car was outside in 100 degree weather, this was clearly not water. She implied we were not welcome to return to the dealership, were weve  purchased two cars and have service them for years. She also harshly added that we would have to pay for the tire repair and leak diagnostic...When we arrived at the dealership Rebecca continued to be unfriendly as if she did not want us there. We had to wait another 3 hours for this to be fixed. She refused to properly document the issues with the car in the RO and that fact that my car was fine before they touched it. She yelled and argued in front of other customers. Instead of trying to explain the concers with my car she provided us with baseless excuses without even inspecting the car thoroughly. I requested her Manager. The tire was fixed properly. I was allowed to inspect the tire while the car was up in the rack in the shop and while in there something had gotten inside the middle of the thread. THEY removed it and told me it had fallen out. What a coincidence. The manager then explained the leakage by blaming the humidity outside.  They did not want to document these things in the RO. However,  after multiple complaints they finally conceded...This was truly the worst service experience ever. And this is coming from someone who works in the service department of the car industry. Truly inbelievable that customers get treated this way...Do not take your car to service here.WE WILL NEVER EVER VISIT THIS DEALERSHIP AGAIN OR PURCHASE ANY MORE CARS FROM THEM!!!!!!

Brian, our Service Representative, is always helpful and knowledgeable. This is the 3rd Hyundat we have owned and serviced by Centennial.