I was greeted immediately and promptly help by my service advisor Ken. We went over what I needed - which was just a oil change and tire rotation. But while waiting in the comfortable lounge they showed me the bald inner part of my front tires. Luckily they a special sale on tires and I got 4 new excellent tires. They were very courteous and helpful.

We bought a used car from Infiniti of Las Vegas. In the weird world of the car market today, we felt the price was a little higher then the cars value, because used car prices are so over-inflated currently. The dealership was straight forward, they negotiated with me and agreed to the price I felt was fair for the condition of the car. The only issue was the time it took to go into the finance person. Just short of two hours. It was ridiculous. Once we got in there, it was fast and we were on our way. They even used the sales person and a lot porter to help us take the car home. If they get that time line fixed, that would be helpful. At least they were fair and properly priced the car.

They ruined my car and they tell me it was like that when I brought it in. Bad work and the indecency and disrespect of saying that I am lying. For trust, I had given them a good review before picking up the car, and they do a bad work and hit the car, and they say it was like that. Ive been in this car drama for over two weeks. Disrespectful! Tip: before leaving the car in their hands, take photos, videos and leave the date and time clear. Also let them know that you did it.

Geoff scheduled my 30,000 mile check up. I arrived at appointment was given review of what was involved. Was told approximate completion time and given a loaner car. Was notified when car was ready. Visit was very professional, Geoff and team were great. Thank you.

Incredible communication. Work was completed ahead of the promised time. Always a great experience when we have had our vehicles there.

Geoff is my service advisor and he’s always very professional and helpful. His knowledge and skills always make my visits quick and convenient. The rest of the team is very thorough with my vehicle as well bringing the service experience to be one of the best every time I stop in.

Although my Q50 was out of commission for awhile, Ken took very good care of us. Thanks to Ken there wasnt a hassle while all the repairs were made. The vehicle rides like a beauty but we shall see on our journey back to Reno. This is one of the reasons why Ive been with Infiniti for all these years since my 99 J30. Great Customer service indeed!

I brought my car to the collision shop for repair and Dan was absolutely amazing. He made sure to communicate in a timely manner throughout the process and even apologized when the time frame changed. My car is back to new. Thank you again for your time and patience.

The level of professionalism was second to none.Tom in collision was very accommodating. They made communicating with them a breeze. I would most definitely use them in the future.FYI,Jarred at Planet Nissan referred me to you.Thank youTanya Jervis

Exceeded all my expectations💯 Kudos to Erica. Who was quick knowledgeable and attentive💫Awesome personality🤗. Came in to get my brakes and oil changed. Walked away and they got 3 more things done my hood was slamming they fixed that🥰 asked if they could check my air conditioning blowing hot air fixed that and my windshield wipers needed replacing fixed that as well some on warranty and some werent BUT ITS DONE..Kudos to the mechanics and Pedro who took my car in and fixed my air conditioner in a heart beat 10 min and I was out the door. After coming to pick up my car🤣🤣🤣🥰🥰🥰🥰

I can’t say enough about how wonderful everyone is! I am always greeted by name and I would recommend this service department as the best in the city! Pedro, who greets me on arrival and Kevin, my go to service guy, who is always honest about what I need, are both amazing!!

Joanna was terrific! She was so thorough and we really appreciated her letting us drive the car by ourselves. We enjoyed it so much we ended up buying their 2022 QX55 and we love it!

Tom made everything so simple. From leaving my car and dealing with the insurance company and getting me a rental to getting my car back to me within a timely manor. It was a great experience, of course excluding that somebody hit my car in the 1st place. Thank you Tom!

I was probably in and out within 1 hour or so. I was quoted 2 1/2 hours but they worked quick. I had brought my wife’s car to get the oil changed. The service manager Marc is passionate about his work and knows his customers with a good memory of past issues, we had some things to work out but we are straight now. He is a nice guy. My service advisor Ken was nice and courteous recommended services that are due. I will be back to get some things done. Thank you for your professionalism Marc and Ken!

Geoff, our Service Advisor at Infiniti of Las Vegas is absolutely the best. Yesterday we arrived for our 9am service appointment only to discover our appointment was scheduled for the following week. Their schedule was full but Geoff worked us in. We appreciated his effort, the car was serviced and ready for pick up in just a few hours. Thanks Geoff, youre the greatest!

This is why I LOVE Infinity. I was having a minor car issue due to my lack of knowledge with my new Infinity. Out of pure desperation I drove straight to the Service department, totally unaware of not booking an appointment like I was supposed to do. There was no one waiting to assist me. And out of no where came MR. MARC LUSTIG, He happily greeted me and even though I knew he was on his way to take care of some business, he stopped right in his TRACKS! and Happily assisted me with my car issue. MR. MARC LUSTIG Professionally handled my situation as if I had an appointment with him . He personally took care of me and fix my my issue. In 2021 that was UNBELIEVABLE to me! Thats True Customer Service!!! You Dont see that anymore! I dont usally do reviews, but I was DETERMINED to leave this guy one. MR. MARC LUSTIG!I wanted the world to see thiers still Honest to Good People out here that still cares about other People!!! Thank you for helping me MR. MARC LUSTIG! Peace and Love to You and Yours!!!

Let me start by saying GREAT EXPERIENCE! Dealership visits can most of the time be stressful of course with repair times taking longer then initially quoted or lack of communication from your advisor but at Infiniti of Las Vegas this is not the case. My advisor Erika was very communicative as well as thorough and knowledgeable. Upon arriving the drive was busy, it was a Monday morning so there were many appointments. Even so I was greeted quickly. My service took a reasonable amount of time, they quoted me an hour and I was out within and hour and a half paperwork and all. I was very satisfied with the quality and experience. The toughest part would have been that I went in as a waiter with my 4 month old baby, they understood the urgency and accommodated me accordingly. Also the waiting area is very nice, luxurious and they offer free coffee and water. I loved the fact that they offered hot water as well so I was able to warm a baby bottle.

Consistently great customer service. Maintenance package is worth the money. Lounge was comfortable and basically spotless even though they were very busy. Very happy with my purchase and service from Infiniti.

First, I would like to say that I have received outstanding customer service from the time I called to schedule the appointment to the time I left the dealership. Erika at the front desk, and Erika at service are truly exceptional. Very helpful and understanding

It was my 1st time going in to a Infiniti dealership, they we’re very nice. Everything had went just as the female Erica had advised me the day before I was suppose to be going in for the car maintenance at the dealership. The Mechanic that I was supposed to speak to showed up as she suggested. I gave him the instructions as told and 2 minutes later I was waiting for them to return my car and an which was not as long as I had set in my mind

Had a great experience at Infiniti Las Vegas service center, Tim was so helpful, kept me informed via text and phone calls, he even provided me with loaner QX50 which I enjoyed the two days I had it. The employees there are wonderful, knowledgeable and get your car done in a reasonable time frame, work hard to resolve your mechanical issues. I will be going there for my car maintenance for now on..Just moved to the area 6 months ago, we don’t know anyone here, no family/friends, I have an 8 year old so when he told me my car would take a few days I explained my situation, he kindly gave me a loaner, I don’t know what I would done w/ no car . Thank you Tim .

Great service, reasonable prices and an awesome text messaging system for vehicle status updates.I was told by 2 different shops that my AC compressor was busted, and that it would cost $1,800 - $2,200 to fix. I took it to Infiniti and the compressor was fine, there were just a couple of leaks elsewhere that were fixed for $623! Wow what a price / diagnosis difference! I’ll take it to the dealership first from now on!! My service advisor “Kevin” is a really nice guy and has been great to work with over the years!

Erika was wonderful. Very kind and caring.

Julio is my go to sales guy here at Infiniti and always takes great care of me! Thanks again for making it happen, and to Leigh in the finance department as well! Top notch service all around.

Erika from the service department has been helpful, informative and very accommodating. You just know when people truly love what they do because it reflects on the kind of service provided to you. Thank you always Erika!

Awesome experience working with Denise and everyone there. Process was super easy.

The best experience I ever had with their great customer service including Martin he helped me with everything on purchasing my new car I do recommend shopping at Infinity of Las Vegas please see Martin and he will do everything possible to get you in a new car thank you for all your help

Ken, my service advisor, has always done good by me. My Infiniti had an A/C, and I didn’t even think of extended warranty I had purchased years ago. Ken looked into it and discovered that it was all covered, saving me hundreds of dollars.

I have been coming here since 2015 and the service is always great. They never try to up-sell me on things I don’t need. I have worked with two service advisors, Kevin Larue and Geoff Conlin, and they have both been great to work with along the way. I always feel like I’m being treated fairly and as a valued customer.

Best experience every from a dealership. From the time that I checked in to the updates to p/u my vehicle. Thank you Pedro & Erika. I definitely will be returning in the future.

Always have a good experience with the service advisor. But had a bad experience with the service ladies that answer the phone. Felt that I was ignored. Called 3 times to get an update of my vehicle and I felt that they didn’t care. Got an explanation why I was treated that way. Guess it wasn’t intentional. But still felt bad.

Fast service on my car. Erika, service writer, explained all services needed and estimated time done was spot on. Thank you Infiniti !

Very good customer service. Service completed in a timely manner. Thanks for the great customer service.

Erika has provided an excellent customer service. Her knowledge and skills of explaining to customer the scope of maintenance options are easy to understand. She is very thorough in making sure the customer is informed of the car maintenance status and any additional findings/fix required in the course of maintenance. She made an effort to check and extend the applicable customers discounts. My car was thoroughly cleaned when handover to me. Erika and team deserve a 5-star rank and Infinity is lucky to have these great employees.

Friendly diligent in a take charge attitude great to have you as my customer service!!

Pulling up to the service valet I sat in my car for a solid two minutes before seeing the service valet attendant just stand behind their stand and stare at me instead of greeting me. After getting out they didnt move or greet me. I had to go up to them to be helped. I only bring this up because Pedro ALWAYS comes to my door as Im pulling in the valet area with the biggest most heartwarming welcome. Its gotten me accustomed to this little detail that was missed in the name of what customer service should be.Erika King was the service consultant that took care of me. Im pretty mechanically inclined so most of the smaller work is done by myself or taken to a reputable shop to avoid the dealer mark-up fees since the car is out of warranty. Erika King showed such an amazing service that it makes me want to pay the dealer markups for any car work. It was the first time since owning the vehicle that it felt like the service consultant really stuck her neck out for me and really vouched for me. The service manager Marc Lusting chimed in at some point and all I felt was a huge lack of care. I felt as if I was being told to kick rocks by him. The way she advocated for me and my vehicle surpassed my expectations of what could have been done. Being a nurse advocating for patients is the name nature of what we do. Erika King really stepped up to the plate and showed me what the Infinity brand is about. I left the dealership proud to own an Infinity, and even though I wasnt planning on it, she made me want to buy another Infinity just because I know that there are people with such a great heart like her and Pedro willing to go above and beyond to defend the brand and what it should be.

Had an appointment with Kenny for an oil change and valve body replacement. My car was in limp mode and couldn’t go past 40mph. Kenny was very kind and patient to explain to me the process and gave me a thorough update every day the car was there. Will be continuing my service here! Friendly and efficient staff. Thank you Infiniti of LV!

Fast service, very through. They did what the said they would do.

Highly recommended. Excellent customer service.

The service was quick and efficient and I was treated as a valued individual.

Awesome car buying experience with Denise!! She is a superstar!! Felt like Ive known her for yrs, right off the jump. I have bought several vehicles in the past and this was by far the easiet and most comfortable buying experience yet. I highly recommend Denise and Infinity of Las Vegas to anyone in the market. If Im in the market again, I will 100% be going back to Denise! Thank you for my awesome Ram Rebel!!

I gave 5 stars because thats all that I can, this dealership deserves WAY more. The process was fast, efficient and no bs. There was no back and forth and with the market the way it is there was zero price inflation. While the staff that helped me there were all great, Ioan Polverejan was the best sales consultant Ive ever worked with. Really treats and makes you feel like family.

Infiniti of Las Vegas found the QX-50 I was looking for and had it delivered from another dealer in a timely manner. When there was a problem with some of the high tech equipment, I brought it in, the Service Manager helped us out, and the problem was fixed with the very first try.

Everyone in service department always goes above and beyond. Especially Erica, she is always very professional and helpful

Service team is amazing!! Always great customer service, greeted with smiles and very knowledgeable! Love my Infiniti team

Joanna is awesome! So helpful and very committed to her clients.

Had a great experience! Julio was our sales person always made sure we were happy and went above and beyond for us !

I was having car trouble and drove in with no appointment. Pedro greeted me right away and let meknow that they were busy and had no open appointments for a couple of day but told me that someone would be with me shortly to see what they could do. Erika came over and checked me in. I explained to her my problem with my car. She told me she would contact me once they’ve had a chance to check it out. I received a text message the following day and a call from Erika with an update. After a couple of days my car was ready. Thank you for your prompt professional attention.

I have owned an Infinity QX60 for 6 years and love it! Infinity of Las Vegas is a wonderful dealership with first class staff. From the time you drive in until the time you leave everyone is friendly and helpful. My service consultant, Kenny Franchek, is great to work with. He is knowledgeable, nice and friendly. I recently had my car serviced and he handled everything great and got me out on time!

I went in for an oil change but there was a recall which they completed but I was there for 4 hours. I dont think they had it coordinated so they completed one task and they immediately do the second task.

Tim was my Service Advisor and I absolutely enjoyed his service. He kept things quick and if things took a little longer than expected he found a way to make it faster. He was also very patient with me while trying to make my payment. He also gave me cookies :)Pedro was also great he had a great attitude and you could always tell he was smiling. Great conversationist, and he’s Puerto Rican too lolOverall really great-attentive staff.

I had a very pleasant experience with Infiniti Las Vegas in my purchase of an out of state vehicle. Denise was the sales person who was in charge of helping me and she was very easy to work with and answered all my questions. Thank you Denise and Infiniti Las vegas!

Great care given to my car. Tim C. was the point man to make sure everything was smooth and he was outstanding. The support staff were all friendly individually and if in a group acknowledged each customer. Great job everyone!Joe

Kevin is the BEST! Helps me every time I need maintenance on my Infiniti. The maintenance work is top quality. Thanks for taking good care of my car!

When I drove up to Service, the gentleman working at the outside podium jumped to attention. After being handed off to Erika she was efficient, pleasant & courteous. Upon checking out my car, she reviewed the inspection report in detail, walked me out to my car & pointed out a few items. Service was outstanding.

I trade it my car at infinity for a QX80 .. Infinity took car of my trade and put me exactly where I want to be payment wise.. thank you infinity but my biggest thank you goes to Estefan, he helped years ago with my BMW at BMW of Las Vegas.. and I hunted him down, found him working now at Infinity… I would not deal with no salesman other than Estefan.. he always helped getting exactly the car I want and the payment I want to be at… Estefan thank you so much… Infinity is lucky to have you. Without you I would not have closed the deal. Liana

I love that Mark keeps me informed of what’s going on with my car. Mark remembered to buff my headlights, because they were so badly marked up, it was hard to see at night. I was out of there at the estimated time. The Waiting room is very comfortable and quiet. I appreciate the speed and efficiency of my car being taken car of so I can get on with my own schedule.Mark is very thorough with taking care of things, and he is so friendly.

Best buying experience ever.It was great to work with Arthur and Steve.From product knowledge to how professional they are all the time. This will be the place my Family and I will buy our vehicles time and time again.Thank you again for everything.Jenny Amaya and Manny Navarro

Service was great! Friendly and helpful…not pushy!

The Infiniti Team was professional, friendly and efficient!Great job by all!

Everyone was so nice and eager to help! Amazing customer service. They were able to diagnose my vehicle despite me having trouble at other locations. Job well done. 👏🏽

The people at Park Place Infinity are courteous and professional. I’ve been dealing with this dealership for 8 years and consistently been impressed with their service. I also still love my 2013 M37 and their top notch maintenance has keep it in great condition.

Outstanding customer experience. Great products and best service.

Went for body repair and Dan Nusbaum was very helpful thru the whole process.

Ken Franchek and the entire Service Department at Las Vegas Infiniti provide Superb Service!!! They always get my auto into brand new condition every time I bring it in for its required service. They are Great!!!

Kevin is great. Always ready to help in any way he can. Came in for a few repairs and everything was fixed perfectly as expected. They are quick, efficient and friendly. I will not take my QX80 anywhere else.

Excellent service, they never try to oversell, professional and friendly. Thanks to these guys my Infiniti G35 (2003) is still in pristine condition.

A+++. Always the best at Infiniti of LV, they make me feel like I am their only VIP Customer. Kevin is amazing and helpful in every way possible and so understanding of your needs way beyond expectations. I was sad to miss Pedro this visit, he is the nicest valet, always with a nice smile and super pleasant to chat with while waiting for your vehicle. I am always very satisfied with the repairs on my 03 G35. I cannot thank Kevin enough and your service team for taking great care of My Red G!

Very helpful service consultant that thoroughly explained what was needed. The service provided was done completely and in a good time.

Everything done as discussed in a timely fashion.

This was the 1st time that I didnt feel pressured by the dealer. I am very happy with my new Q60. I would definitely buy here again.Ioan was a great salesman and more importantly a good human being. I would definitely recommend talking to him.

Great ! friendly service . Clean waiting room.

Tim was great! He explained everything to me well, established a good rapport with me and touched base with me on any changes and updates. Will definitely go back to him and I thank him for making my first experience with Infinti a memorable one.

Top-notch customer service from start to finish. Their website is easy to use and current (unlike the other dealers who fail to keep track of their actual inventory.) Steve Finch scheduled my appointment and took care of me throughout the entire process.I will definitely recommend this dealership to everyone.

Always friendly and attentive staff.They take good care of my car while in service.Longtime Infiniti client!

I would like to thanks the Infiniti crew for their outstanding service. And thank you especially to Erika King, best service ever. She knows what she is doing and knows exactly what she is talking about. Best one yet. 10 stars for her and the crew

Friendly and courteous staff. Set up appointment for oil change and was able to come in the same day. Nice waiting room. Very attentive and helpful. Ken was awesome along with Mike who initiated my appointment. Thank you INFINITI service department for a job well done 👏

The right people at the right time and place makes for great experiences. I am most thankful for meeting Erika, Pedro, and Leo yesterday when I was in significant distress. My rear rotors and pads were at a point of catastrophic failure and I had a 541 mile trip back to the Bay Area. Not knowing the areas mechanics or shops I opted for Infiniti. Erika was very knowledgeable about cars and professional, she made room to fit me in on very a busy Saturday, Pedro gave me some life, travel, and auto hacks, and Leo was just a pleasant individual to interact with while a million concerns ran through my mind. Without their genuine care, time, and understanding, I dont know where Id be today literally. Thats an understatement considering the possibilities of my wheels popping off, a breakdown, or crash in fire valley or at any point on the way home. There are times when the right mix of people can make a person either regret or love their experience and this is one where I feel Ive made friends, sensed that I was being taken care of, that the conversations were coming from a genuine place - not just a transactional process which makes me a fan of this dealership. I have an Infiniti dealership 6 miles from my house in San Jose, but because theyve done me wrong on a myriad of things from 2010-2016, Ive no hesitation when I think about driving 8 hrs to Vegas next time to get my car serviced by these individuals. They and this dealership have earned my trust and business, possibly saved my life. That above anything is significant. I didnt come to Vegas for shows, girls, excess spending and gorging that people generally come here for. I came to relive a trip I took 5 years ago to check out what draws people to this place. Today I leave this place with friends in my heart, people who made a difference and Infiniti of Las Vegas should be proud of the work they do.

I brought my car ( Infiniti G35X) in to the dealership because I wanted my car fixed by Folks who knew what they were doing, HOWEVER a older gentleman named Tim reccomended I take my car somewhere else because he didnt wanna work with my aftermarket warranty!! I was very disappointed and confused being that I always take my car to the dealership for repair ( because Im all about quality) and this was the first time Ive ever been turned away! I didnt understand how u can turn me away after knowing I needed a transmission and other work done, I thought the goal for any Service Shop was to make money not turn it away! I wish Tim wouldve just said no on the phone instead of letting me Tow my car all the way down there and then denying me service leaving me to make other arrangements and then having to Tow my AGAIN to another shop!! I dont know if he was discriminating against me (Im a Black man) or my aftermarket warranty either way Infiniti Of Las-Vegas failed me!!!!🤬🤬🤬🤬

Infinity is a very good dealer when it comes to customer service. My truck needed some major services. The advisor, Tim Curtis was good at explaining the process and giving me the progress of my car repair. In addition, they provided me a courtesy car. My truck was delivered at the promised date. The cost is a little more but it worth while for the class A service I received from Infinity!

Erika was great! Had an appointment, was brought right in and they took care of my car issue with no problems. Always professional and welcoming. Thank you

Always great staff at Infiniti on Sahara. The service department is top notch. Erika always goes above and beyond. Customer service is also top notch.

We have been customers at infinity for 8 years and have gotten the best service ever out of any dealership. They are very honest and do not give you the run around or try to get you to do unnecessary work on your vehicle. They always only recommend what services coming up that need to be done but never pressure you to have it done right away unless of course if it’s urgent. All the employees are very nice and treat you with respect. We would highly recommend buying your next vehicle and getting it serviced at infinity.

Awesome superior service with Kevin and the service team. Appreciate the loaner and customer service from everyone as soon as I arrived. Waiting room exceptionally clean and stocked with drinks.

Everyone did an awesome job! I was impressed with how well the communication from the tech and from my assigned rep were. Great use of technology to expedite the process. Also, Kevin the representative assigned was great, provided great customer service and was attentive, 5 star service all in a short amount of time . Thx!

Kevin and his service staff at Infiniti Las Vegas made me feel like part of their family! I just relocated to Vegas and my car unexpectedly had a few engine related issues. He personally called me to help schedule the service quickly and then turned his team loose to fix the issues. I had my car back later in the afternoon and it’s running better than ever! Loved the communication, clarity around fixes and personal touch. They have earned my trust and will be taking care of my car going forward.

Geoff always takes good care of me! Top rate service and care.

Another wonderful experience at Infiniti of LV! Kevin LaRue is the best, always reassuring and explains the scope of work needed or completed. Thank you again for a great experience and for taking care of My Red G!

Came in cause my car was overheating, they diagnosed and fixed the problem pretty quick, however did have an incident where my tie rod ended up getting bent by the tow truck driver unbeknownst to me by improperly strapping down the car by the tie rod, I thought the dealership was at fault but after they investigated my incident the way the tie rod was bent it was due to the tow truck driver towing the car and strapping it down improperly by the inner tie rod. Mark called me and explained the situation and even offered a free alignment for the inconvenience once I replaced the tie rod which I was able to do myself at home, I really appreciated that.

We relocated to LV in 2020 and have had several interactions with this dealership. They do not return phone calls, require you to wait even if you have an appointment, and bounce you from one department to another to avoid taking ownership of the customer experience. This is the worst customer service I have experienced at ANY car dealership. I would avoid buying a car here.

Erika was great. Very helpful and kept me on schedule with my tight time frame. Great experience as normally I absolutely hate going to a dealership for any type of service.

Been in the Infiniti family for a while now and I love this location in Vegas they always take good care of me especially service side. My lease was coming up soon, I love my car and decided to keep it. Denise our sales person reached out to me through email and text. We did everything through text to get everything situated. She went over different options over the phone it was an easy and fast process. Will recommend Infiniti to friends and family!

Took my Q60 in for some scheduled maintenance. I was assigned a new consultant Erika King, she was very professional and made sure I was involved during every step and kept me informed. I am always impressed by the great service that I receive at Infiniti of Las Vegas.

Al was very helpful, polite and friendly. He was with us every step of the way in our purchase and was not at all pushy. Awesome experience.

It has been a challenge to keep up with things on a monthly basis. With Service gal, Erica, recommendations, I was able to afford the maintenance service needed for my car. The folks at Infiniti of Las Vegas are professional and courteous. Thank you

I serviced my infiniti at this business and had excellent service from the time I stepped out my vehicle to picking up my vehicle three hours later. Workers were friendly, very helpful and ensured me that my vehicle will be fine. My vehicle was not held hostage for 5 hours as what I normally would have experienced. I would surely be back for my next service and would tell all my friends.

I took my 2012 Nissan Altima to get body work done, radiator support and two hoses along with coolant topped off and it was by far the WORST service I have ever had. I will NEVER go back there again! It took 3 weeks and 2 days for them to finish the job. Dan was the person assisting me and Jason was the mechanic, they where nice but the service overall was HORRIBLE. Some how I ended up needing a new radiator which I believe was something that was messed up on there end because when my car went in, it was perfectly fine with NO leaks. I felt like they should’ve taken accountability for that! They did not! I ended up paying to get one replaced along with the items I listed above and when I went to pick up my car it was not drivable. The reason I was given was because my battery was dead. I had the car towed to Nissan but before we left Infiniti the tow truck driver let me know the hood would not come up and of course the people at Infiniti denied any knowledge of knowing about the issue. Once it got to Nissan I found out that it was completely Infiniti’s fault. I felt like I payed more then enough money and was played because I’m a female in the end. Even though Infiniti covered the expenses after going back and forth with them while my car was at Nissan. I did not like the feeling of being taken advantage of.

Very professional, polite, courteous, and outgoing.

There were too many employees not wearing their masks appropriately. I did not feel safe in the building. The service was relatively quick and efficient. I enjoyed the no contact pay system through text message.

I made a offer to them for a q60 which they have met at 30gs from 33gs which was cool but then I told them about q70 that they had which is a cheaper model but thank good I didnt buy it. They were playing games too and I told them Im buying in cash. THEY DIDNT WANT TO SELL THEY LOST A CASH SALE. LOL