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Universal Motorcars - Auto Repair Shop
5585 Spring Mountain Rd, Las Vegas, NV 89146, United States
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Universal Motorcars - Auto Repair Shop
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Ox
Review №1

I am very satisfied with the Universal Motocars,they fixed my car after a huge accident.I have no idea how is it possible but now my car looks better then it was new.These guys are very hardworking and Victor made all the arrangements with the insurance so I dont have to worry about.He also was very helpful by responding to all my annoying question.THANK YOU guys for doing your best for me as a customer and my car.

Br
Review №2

I’ve been to their shop now for two different vehicles, both times they have been on time, informative, and just down right nice. Their quality of work looked straight from the dealership honestly probably better after a major accident. Paint was matched perfectly all the door and hood spacing aligned perfectly. I couldn’t find one thing to even mildly complain about as I’m very particular. This was on a 2019 f150 lariat.

Mi
Review №3

Victor and his team are amazing. Customer service is great. Their caliber of work is top quality as I have had major repairs to my BMW in addition to the general maintenance. Since being recommended to Universal Motors by a trusted friend, I have been a consistent customer and am grateful for their great work and overall costs.

Le
Review №4

I love this Company!! They have done everything under the sun to my two cars and my family’s cars as well.. absolutely the place to go to in Las Vegas, their communication is fantastic and will give you updates on services. Fair prices and as quick as you would hope for when you have to get work done on your vehicles. Definitely recommend!!!

Er
Review №5

The gentlemen that work have excellent customer service, answered all my questions! And I asked a lotThey treated my car like their own car and took care of all the issues! Will recommend them to everyoneIf I had million dollar that would be my tip for them!The Gentlemen Victor took care of our insurance went beyond expectations to make sure we got our services !! Seriously can’t say enough about them!!

Vi
Review №6

My lawyer recommended them and I dont think I can ever look back. I was impressed by their professionalism and how hard they worked to get me back on the road ASAP. They even handled all the communications with the insurance company. If you need body work or anything done, these are the folks to go to.

Na
Review №7

A friend told me about this place. Took in my car told them need everything looked at brakes transmission and so forth. Very clean office and waiting area, took my car to check it out.Came back in about a half hour said I need front brakes and a belt. I was like No way! He said yes that it. Seriously I was expecting more than that.Gave me a quote and said 5 to 6 hours to get it done.So very happy with this place and the service.

Es
Review №8

Knowledgeable and friendly. We had a little sudden emergency. Viktor was amazing!! Very fair price and faster than promised! Definitely will be repeat customers!

er
Review №9

I take both my Subaru Forester and Nissan Rogue to this mechanic. They are fast and fair. Very honest with great customer service. As a woman, its nice to not be talked down to like so many other mechanics do. They are very adamant to make sure you understand everything going on with your car. I will always recommend them to anyone.

Ka
Review №10

Love this shop, we wont trust anyone else. Been taking our vehicles to Victor for years and will continue to do so. Victor is always honest about the work that needs to be done, very friendly, professional and knowledgeable.The team is always fast, does a great job, we have never had an issue. Thank you!!! 👍👍👍

Ma
Review №11

Victor was very helpful and explained how the entire accident procedure worked.....even the rental car!! My car looks great!

Av
Review №12

The service was excellent. They had the parts I needed (shocks and struts) and they had my car ready same day. They gave me estimates for some other issues they found, but they weren’t pushy about it, and the prices and service fees are better then the dealerships. This place was a great find!

Mi
Review №13

Excellent service, customer service, quality and a pleasure to work with. I have used their services for 2 cars along with a coworker. Great service so I give them 5 Stars.

An
Review №14

Thank You !!!Victor and your TeamGreat Service

Ca
Review №15

My Vehicle needed motor mounts and it was taken care of in the time I was given, thanks for a great job done guys.

Dm
Review №16

I highly recommend Universal Motorcars. The work that was done on my car was spotless, also the staff was very friendly and knowledgeable, work was done very quickly! Thanks Guys !! 👍👍

Ya
Review №17

Top notch service work and quality customer satisfaction. Im definitely bringing ALL of my vehicles here, Victor was awesome and gave great prices and outstanding service on my truck, thank you Vic

An
Review №18

I would give them 6 stars if i could!! Have tried several places in Las Vegas for my BMW detailing, and these guys are indeed skilled and experienced at what they do. Fast service, good communication, spotless work. Thank you so much! my car looks immaculate! will use them from now on.

He
Review №19

Victor and his team are honest, reliable, and so caring - yes, caring. They will not do unnecessary work and they will do necessary work at reasonable and fair rates. My mom had a car accident last year and they fixed it like it was new off the lot. Then, this year, they saved us $$$ from the dealership trying to push unnecessary and overpriced repairs. We took it to Universal and found they are Toyota certified. This is our new place!

Da
Review №20

Victor is the best! Very honest! I would not go anywhere else!

Hi
Review №21

Great customer service!Victor, Wendell are amazing and so is the staff. Honest, friendly, quick and affordable! I highly recommend taking your vehicle there for everything you need. Love the service!!

Th
Review №22

Pickup air conditioner stopped working in Las Vegas, end of june. I called, they were very friendly, and able to get me right in. The repair ended up being pretty major, but they finished by the end of the day, on a Friday. Very positive experience.

Ma
Review №23

We were lucky enough to find Victor several years ago and have been so happy we did.Over the years he has maintained our cars until we have sold them. During those years he has been very realistic about when a repair needed to be done and was attentive about giving us a heads up when other needs were in the cars future. I have never felt that he was trying to up-sale us on things that needed to be done. He kept our Toyota LandCruiser going until we sold it with 307K miles on it and still not a thing wrong with it.I would highly recommend using Universal Motors for any car need. I love that they now do body work as well.

Mi
Review №24

Can’t say enough about this place. I was so fortunate to cross paths with clients that referred me here. They fixed and showed me how shotty the work was that a larger collision center did and put my car back together right! Friendly, personable and thorough!

Gr
Review №25

They were very helpful and honest, I will always use them.

La
Review №26

Pros: they restored the damage to my 2018 Jeep Wrangler to what it looked like when it was new after someone damaged it pretty bad in my rental car business. The Universal Motorcar owner worked with me on filing a supplemental claim for my insurance company, he took pictures, and had good follow up skills over the phone and via email. As a result I got a fair price for the repairs and my insurance company reimbursed me for the full amount in a quick timeframe.Cons: their front parking lot is a little tight for parking, but that’s the only thing I can think of.Conclusion: I found out about this car body, paint, and tint repair shop while I was working out at the LVAC and I’m glad I did. I came from Las Vegas Collision previously and would rather use Universal Motorcars since they are easier to work with.

De
Review №27

Always professional, affordable, and friendly. Was referred by a good friend. Definitely trustworthy so they are now my home mechanic which is very hard to find!

Em
Review №28

Brilliant - never going anywhere else - best service best work best prices and honest

To
Review №29

Great service, friendly,knowledgeable, excellent customer support. They will do the job to specs and 100% satisfaction. If there is something that you are not happy with, theyll listen and fix it.

Mi
Review №30

It takes a lot for me to go to the effort to post a detailed review, but Universal Motorcars Service has so consistently exceeded my expectations that I would feel guilty not doing so. I have taken all my family vehicles there over the past few years for issues from minor to more involved and they have quickly fixed and fairly charged (usually well below what I expect). Absolutely no shady upselling or pressuring like Ive experienced at car places in years past. On some occasions, like my husband’s hood not closing right or a bulb issue, theyve simply fixed it right there as a courtesy. They have excellent communication and have given me courtesy rides back home when needed. A completely honest and fairly priced car place is something I wasnt sure existed, but they have delivered the best guest service I have ever experienced for anything, whether auto related or not. I trust them 100% and will always take my vehicles there.

Cr
Review №31

I went to Universal Motorcars after an accident. They took care of my car and gave me the best advice. Their mechanics have many years of experience and all the staff is very nice, especially Maria at the front desk.

Ja
Review №32

Yesterday I went my car at Universal motorcars at change engine oil and transmission rebuild. One that why I write this review because these guys are so humble and respected. environment is so calm. I visited many car repair shops in Las Vegas but this one is amazing. Best they give me 20% OFF on actual bill. so you should go for cheap oil change or other auto repair services in Nevada.

Ch
Review №33

This place is awesome and most informative and reassuring of that they are giving you the best work for the price.

Is
Review №34

Universal Motorcars is my mechanic of choice and has been for about 3 years or as long as Victor has been there. We followed him from another mechanic shop and havent looked back since. Ask for him everytime you bring your car in. The best things about him are that he is always nice and will explain any reasons behind the repairs to your car if you ask. He will also let you know if the repairs need to be done at that moment, at another date if you dont have the funds right now, or how long the car can go until it becomes necessary to complete them. They are always truthful as well. I have never had an instance where they have lied to me or led me in the wrong direction to make money. I trust them completely.

ra
Review №35

Victor was very professional, thorough, and honest. I highly recommend repair work from this shop.

Da
Review №36

Maria went above and beyond with great customer service. I highly recommend this place to anyone looking for great service and great work.

Ch
Review №37

Best car shop repair in Las Vegas. I highly recommend them to anyone who is looking to fix their car quick and professional.

Sa
Review №38

I was hit by a careless driver and didn’t know what to do because it was my first car accident. My attorney referred me to Universal Motorcars.Victor and his team handled everything with the insurance company and walked me through the process. They were very communicative and easy to work with. They even provided me with a loaner car while my car was being repaired. Thank you Victor, Maria and Wendell!

Os
Review №39

Very respectful and professional. Only provide the needed service, no games, excellent service!

Vl
Review №40

Thank you, U.M!Fast,professional and friendly staff!Definitely recommend!

Er
Review №41

Weve had our cars repaired for years with Victor even before Universal. Hes honest, quick, thorough and a great person with great staff unlike several other car repair places that weve gone to in the valley. We definately trust them to take care of our vehicles, they do much more than just body work. They do need a bigger parking lot though.

T
Review №42

Great shop!! Would use them again!!

Де
Review №43

Really good shop, nice customer service!!!Job was done on +.

Ra
Review №44

I had suspension issues and got some quotes at different places, when this guys made me a quote, it was almost half the price from what I was getting.They lift my car, showed me the problem and also did a check on all the components underneath.They’ll also include their recommendation for future maintenance and won’t press u in any way to repair it.I would definitely recommend this place!!

Ni
Review №45

Very nice and helpful employees overall great experience thanks

Da
Review №46

Good service very recommended!

vo
Review №47

Great People! Great Service!. Had repairs done on car we just got pre owned..they inspected the car told us what was needed to be done and in just a few hours car was running smoothly.Keep it up Universal Motorcars.!

Si
Review №48

Im an auto appraiser and I worked on diminished value appraisals for Victors clients. I can tell you that Victors commitment to the client is on another level compared to an average body shop.

Ch
Review №49

I took in my 2009 Honda Civic for a checkup today. As usual, Victor and crew were thorough and professional. The years of experience with a variety of cars and issues make this shop top notch. Their prices are fair, their work flawless, and they stand behind their warranties. I have trusted my car to Victor ever since I moved to Vegas. In my humble opinion, this is the last of the great honest mechanics in town.

Pa
Review №50

Great service and quick

Ja
Review №51

To date Ive had a 3 year history with Universal and theyve always provided me with speedy, honest service. They are a little out of my way bc of their move but when you find car service you trust you stick with it.

Jo
Review №52

Best auto repair shop in Las Vegas!!! I have a BMW and went to the dealer for repair, BMW on Sahara quoted me over $4000. My co-worker recommended Universal Auto, im glad i took my car there, the crew is very nice and knowledgeable, very comfortable office, they gave me a ride home and offered refreshments. 2 hours later I received a call from them with an estimate for $395. I could not believe that was 10 times cheaper. By end of the day my car was done, they gave me another ride from my house to pick up my car. My car runs like new again. The problem is fixed. they showed me the old parts and explained the failure. VERY HONEST PEOPLE!!! Recommend Universal Motorcars to everyone!!! I will be their customer for life. They also do body work and painting, I will take my wifes car next week to repair the bumper.

Mu
Review №53

Great business with you guys

Je
Review №54

They are awesome! They made me feel like family. They finished the body work on my car in record time and the work was done right!!! I would recommend them over and over again.....and if i need a body shop in the future....im going to universal!!! Thanks again guys!!!

Em
Review №55

Nina and Victor were awesome to work with and we’re able to make my car look like new. I was hit in a parking lot and no more was left. My car is still new so I was really upset. They made it like the hit never happened! Great service!

St
Review №56

I have been a customer since Victor started his business in Las Vegas. He and his crew have taken such good care of my cars that I plan to be a customer for life. I trust them with all my car needs. Five stars are the limit that google allows. I would have given them more.

Review №57

Honest & reliable service. The team had our repair done on the same day (good friday) for a very fair price. Highly recommend. Will definitely do business again. Thanks!!

St
Review №58

Had a car hit the driver side fender and part of the front and it caused some damage. I was getting the run around from the insurance company and the gentleman who helped me, Will, was so awesome.He called the insurance company himself gave them a good talking to and I got the money I needed for him to fix my car. It looks absolutely amazing, they gave it a nice washing too.Very pleased with this place and would recommend it as well.

Da
Review №59

Great help honest ppl 💯

Da
Review №60

Mr Victor, Is Awesome!!!

Tr
Review №61

Great people!! they fix and painted my car better than was new!!!

Vl
Review №62

Absolutely great service!High quality repairs and very friendly staff!Thank you Victor!

Ch
Review №63

I drive for uber, and have had two car accidents. Both repairs I used Universal. They do great work, and I will definitely continue to use univeral in them in the future. A Business like this in Las Vegas is Rare and I feel fortunate to have found them.

Al
Review №64

Bought a gorgeous BMW awhile ago. Never had an issue. I recommend this place to everyone I know. People complain because they expect a used car to handle like a brand new one. Maintain the vehicle and it will last.

Jy
Review №65

This is one of the best body shop in town, no doubt about it!

Co
Review №66

These team took care of my car so well...just love it thanks again definitely will recommend to friends and family

Vi
Review №67

My car looks new again Victor was a real help Im from out of state and had to leave my car in Vegas and he was very helpful. Id definitely recommend using them.

Ro
Review №68

Best mechanic in Las Vegas

D
Review №69

Great service. Wonderful. Friendly staff.

De
Review №70

Got involved in a fender bender and Universal repaired the body damage on my car. Not only they repaired the damage but also fixed a horrible job previously done by Friendly Ford.Thank you Universal for helping me getting my car repaired. It looks great 😊

Un
Review №71

Great customer service! Honest mechanics! Fair prices!!

JO
Review №72

Best place in vegas

ja
Review №73

Rude

al
Review №74

Best Auto repair shop in Las Vegas 89146

wa
Review №75

They are awesome!

Re
Review №76

William and Fausto are amazing fellas!!! Fdp.

Ra
Review №77

This is not a used car lot. Its a body shop.

Ga
Review №78

Very nice

MR
Review №79

Very professional

Rk
Review №80

Place where I met a super nice personProfessional service family atmosphere felt like homeIn addition to quality and honesty, they speak PortugueseOver twenty years giving attention great service congratulationsTo the owners

Re
Review №81

Great service provider very good quality of the same

Jo
Review №82

Very good this store

Information
100 Photos
82 Comments
4.8 Rating
  • Address:5585 Spring Mountain Rd, Las Vegas, NV 89146, United States
  • Site:https://universalmotorcarslv.com/
  • Phone:+1 702-754-6774
Categories
  • Auto body shop
  • Auto air conditioning service
  • Auto repair shop
  • Auto painting
  • Brake shop
  • Oil change service
  • Transmission shop
  • Truck farmer
  • Truck repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–2PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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