user
Goodfellas Collision Center
3025 Sheridan St, Las Vegas, NV 89102, United States
Appearance
Goodfellas Collision Center
Comments
Ma
Review №1

Poor communication through out entire 5 week process, did not use all BMW replacement parts as requested numerous times, overall a poor repair job with no ability to share feedback with the staff. . Would not recommend for accident repairs.

To
Review №2

Great people to deal with. The staff was extremely professional and they cared about me. They did an awesome job repairing my BMW.!!!!

Do
Review №3

I recommend this place over any collision place I have been to in vegas the 15 yrs I have been here. I want to thank everyone in this building for taking on the issues my 2013 VW had getting from another collision center. They did it with pride and great customer service. They worked with me as I did with them. Thank you all much appreciated so happy to be back in my car. Eva is amazing and everyone else in that building!

ha
Review №4

Goodfellas collision is awesome! From the staff up front to the body repair men and painters! They went above and beyond to take care of my wife’s 2014 TC! They were professional and courteous from beginning to end and the car looks great. Thank you to everyone at Goodfellas Collison Center.

Mi
Review №5

Had my Escalade fixed here from an attempted theft/vandalism. They were quick, efficient, and made my car look like brand new again. Courteous staff and they even gave me rides to and from the shop. Highly recommend, thank you!

As
Review №6

These guys are amazing! I brought in my 2020 wrx sti and I had a lot of difficult things done to it, and they did it really well. I’m super happy with the results and I recommend this company.

Ry
Review №7

Great place! Friendly knowledgeable.. you gotta get a car fixed.. this is your place!!!!

Ba
Review №8

Very friendly staff that offered suggestions, that I didnt think of, to enhance my vehicles appearance after repair.Fast excellent quality service.

An
Review №9

I love these guys and women, I am disabled with lupus and they treated me with the upmost respect . I hugged them, and I really appreciated everything they did to fix my car. Just amazing auto body shop that’s quality is amazing. Go here for the real experience you should get as they treat you like family.❤️❤️❤️❤️👍🏻ლ(╹◡╹ლ) ლ(╹◡╹ლ) 🐻 нυgѕℓσνє

Am
Review №10

I love this collision repair shop! Always effective in putting any car back together ❤ 👌! I Definitely recommend going to them with ALL ur repair needs!

st
Review №11

Swift and efficient

Ta
Review №12

The best auto collision repair in Las Vegas hands down. They put my mind at ease when all I could do was freak out and stress when someone hit me on the freeway. From the moment I stepped in the doors of Goodfellas to the moment I left they genuinely cared and didnt make me feel like just another customer, just another dollar sign. This is why I recommend Goodfellas over anyone else.

Da
Review №13

These guys are awesome! I had an accident a year ago and they took excellent care of me. I recently had an issue that Ford said they wouldn’t cover without me paying $180. I called my insurance and they couldn’t get ahold of my rep. I was leaving the Ford dealership when I got a call from Eva saying that my insurance contacted them and GoodFellas had a loaner car waiting for me and that they would take care of my car. This was close to closing time but yet they went out of their way to take care of me. They fixed my issue and were in contact with me the whole step of the way. I couldn’t be more pleased with how helpful they were. In a world where customer service seems to be dead, these guys still go that extra mile and give an amazing customer experience!

An
Review №14

Last minute on a Friday and sliding door cam ajar on one of our vans. Justin and the team at Goodfellas stayed late and helped us out in a tight spot. Amazing work from an amazing shop. Five stars and them some. - Bandago

Sa
Review №15

So far so good. I love the professionalism. Absolutely, impressed how they take care and accuracy to ensure my car will be fixed correctly.

Hi
Review №16

Awesome service and they stand by the work they do.

Ed
Review №17

While visiting my friend in Las Vegas couple of weeks ago for a short vacation, I got into a minor accident right on the first day of the visit. My friend had a great experience with GoodFellas Collision Center in the past, so without a hesitation we took the car to them. While I was enjoying my vacation in Las Vegas my car was perfectly fixed. Everything was done on time, and the car was ready to leave back home. And whatever my friend stated before, I experienced by myself!! These guys provide an excellent customer service. They are very professional and show an individual approach to every customer. I am very satisfied with my car, and with everything they have done for me. Definitely would recommend everyone in Las Vegas area to take their cars to them!!!

Ar
Review №18

This is the best auto collision center me and my family have been too. From a-so they helped us with the process that I thought was easy but was not at all they made it very easy. I also liked the shop, it was very clean and organized. That m you GOODFELLAS COLLISION CENTER

Ka
Review №19

Garbage customer service and people skills here.Everything was fine until I got my car back. They didnt fix a sensor for one of the airbags and it freaked me out driving like that -- for all I knew, the airbag could have popped out at any second.I was really tired after a long week of work (it was Friday) so I said screw it, Ill bring it in tomorrow because theyre open 9-12. Fast forward to Saturday morning, I call and the lady I talked to was super unhelpful. She said the mechanics only work on Saturdays for stuff they needed to still get done (like excuse me, didnt my car fall into that category?) and regardless of the fact that I work 9-5 like everyone else, couldnt work something out with one of the mechanics to stay longer or something to fix my car.She didnt even bother saying, let me see what I can do. Instead, I was extremely inconvenienced by something that could have been easily and quickly resolved. I was so disgusted by how that conversation turned out that I didnt want to do business with these people anymore. I went to a Pepboys and got it fixed no problem. Thankfully, I wasnt charged.Their mechanics didnt hesitate to see what was wrong AND they were open before my 9-5 job. I wish they did body repair too but they dont. Unless you want your car to be handed back in hazardous conditions, then dont give these people a single penny.

Er
Review №20

Excellent service & very professional !They went above and beyond to meet my expectations. Will definitely recommend!!!!!

So
Review №21

This guys are the best. Extremely satisfied with the work they did the paint and the body works looks excellent cant tell any deference from original. On top of that they have an excellent customer service. Shop is very clean and well maintained. I had a great experience with good fellas collision center.

El
Review №22

Many of the reviews were not very good, but we de ided to try it anyway. We did notice a slight unpleasant smell when we first walked in, but despite being seated near the entrance we didnt smell it anymore.We were seated in a short time, water was brought, as well as a menu. We chose spaghetti with meatballs and spaghetti with spicy sausage. Portions were large, food was good. Pasta cooked just right. Service was good, moscato house wine was a tiny bit bitter. Lemon cheesecake exceptionally good, as was the tiramisu. Was a nice meal, and we will certainly go back if we find ourselves in Mesquite again.

Di
Review №23

Good job repairing my mothers car. Courteous and helpful staff.

Mi
Review №24

If youre looking for an honest, high-quality auto body shop, look no further than GoodFellas. The owner is friends with all his clients and the work they do is nothing but amazing. They go above and beyond every time and their customer service is always so helpful and friendly. Thanks GoodFellas for being our #1 car shop!

Sa
Review №25

Very happy with Goodfellas Collision Center! they did a wonderful job on my auto repair. Service was quick and the staff was very knowledgable and friendly.

Er
Review №26

The process to get my car repaired by Goodfellas Collision Center was a breeze. The staff coordinated with my insurance provider seamlessly and I was able to receive a rental for the quick 2 days that they were repairing my VW Jetta.Two days after dropping off my damaged car I was able to pick it up and it looked brand new! Great business for those who have just got into any car accidents.

N
Review №27

Friendly folks, the job on our car was absolutely perfect,..our smashed rear end looks better than brand new, thanks! We were never kept waiting, and the whole experience was easier than expected. Highly recommend!

Sc
Review №28

Fast and spectacular repair job. My car looks like it was never rear ended and they matched the paint flawlessly. Very satisfied customer they worked with geico I just had to pick it up when it was ready.

Da
Review №29

Excellent customer service and my kia looked brand new where the damage was. Thank you!

Jo
Review №30

Great people and a very good service

Ka
Review №31

Recently went in to get my car fixed after a accident. Sadly it was a hit and run and had to be out of pocket but the great thing was that everyone there did as much as they could to help me when it came to that. They estimated a week for the repairs to be finished I was a little worried it wouldnt be done by that time since it was in a terrible shape. Great news is it was done in that exact time and I received my car in great shape. Looked even better then expected. I was kept in the loop the whole time my vehicle was there never had to call to check status on it. So much appreciated!!! GREAT SHOP would recommend to anyone.

ke
Review №32

Great service very professional!! Took my car in for some custom paint work and they did an amazing job and Eddie there customs guru is taking my car to another level!!! So pleased with the work they have done and keep doing best shop in town they even offer oil change specials using amsoil full synthetic awesome shop

Sk
Review №33

I hope I never have to deal with getting the body of my car repaired again, but If I must I know who I’m going to. Goodfellas really took care of my car when I was here a couple weeks ago. Nothing but positive things to report from their staff, their prices, and the job performed on my vehicle. Thanks Goodfellas!

An
Review №34

I recently went to Goodfellas to get some work done on my 2005 Hyundai Accent, and they did incredible work! I hit a pole a few years ago and decided it was time to get it fixed and have my windows tinted. Not only did Goodfellas replace the fender and repair the bumper, they fixed some dents and scratches on the side of my car, flushed and changed the transmission fluid, and they replaced the headlights and 2 axles as well. They went above and beyond my expectations: when I came to pick it up, it was as if I was getting a brand new car! My entire car was buffed and detailed and the tinted windows looked amazing!For all the hard work they did and extra time spent fixing some issues they found, they gave me a SMOKIN deal, and I am extremely satisfied with my car and experience with them! These guys are professional, personable, and give excellent customer service. I plan to return again in the future!

Ki
Review №35

I was not happy with service at all I got there super early to see if I could be seen before going to work. I sit there for thirty mins without anyone saying not one word too me. walk by me like I wasn’t even there when I left still not one word ...... very disappointed and will take my business elsewhere 😒

Am
Review №36

Awesome customer and repair services! Will recommend to friends and family! You guys rock!

St
Review №37

Very satisfied with the overall service!! They did a great job on my repairs...thank you!

Ca
Review №38

Out of 5 other body shops I called around on a Friday 5pm... this shop was the only place willing to help me. Other shops said come back tomorrow because they were about to close or the mechanics had left for the day. My car needed the bottom engine shield taken off urgently because I was driving back to LA the following morning 6am. It was scraping and half way off making a horrible noise. I was in Vegas with my 71 yr old mom and my 9 year old son so neither of us were capable of taking it off properly. I went to Goodfellas 10 minutes before they closed and they assisted me promptly with no hesitation. They were seriously God sent that day. I was soo relieved I could drive back home safely. Thank you for awesome customer service!

Qu
Review №39

Great customer service

Jo
Review №40

Thank you to all my friends at GoodFellas Collision Center. have an older Hummer H2, it is great to know a good shop here in Las Vegas that is honest, fair and WILL NOT rip you off. I highly recommend them to all of my friends and family!!

Ch
Review №41

Great customer service. Front desk is very friendly. Locally owned and operated. Support local business! Thank you, Edward!

sa
Review №42

POOR CAR REPAIRI WILL NEVER GO THERE AGAIN

Ge
Review №43

Super satisfied with their services. Best in town!

An
Review №44

Great place. Very kind personal!

Ch
Review №45

Great people. Great communication. Very happy with these guys.

An
Review №46

Exceptional customer service and repair quality!!! Extremely friendly and warm staff, they definitely under promise and over deliver. Thank you Goodfellas!!!

Co
Review №47

They have the Best service in Town and easy to work with, I took my truck there for custom paint job and it came out so good I couldnt believe it, I was shocked and excited at the same time :) Thank you GoodFellas Collision Center you guys Rock

Yo
Review №48

I am so disappointed in this shop!1- two week’s after my small accident, I called to see if I the repairs were almost done. Mind you, it was a very small repair! They assured me on the phone that they didn’t have my car!!! Really? After two weeks?!?! No one knows where my car was?!?! You have lost my car? The manager called me again and apologized putting all the blame on State Farm and miraculously finding my car in a storage! It should have been my first clue! Ok I gave them the benefit of the doubt and because Sheldon apologized, why being hard on people?!?! We are all humans and can all make mistakes!2- I wish they actually would be that nice to their customers. When I went to pick up my car after an entire month, the car wasn’t completely repaired. They said the insurance wouldn’t take care of it. Again... the insurance company was at fault! Of course they were... They told me they were going to reach out to them and figure it out. Because I have a neurological disorder called epilepsy, I was worried to have a seizure after all the stress they put me through. I left my car at the shop and went home.3- the same day they called back telling me I needed to pick up my car or I’ll be charged a storage fee!!! Thanks Victoria! When I called the insurance, they assured me I didn’t need to pick up the car. I still have the voicemail to prove it!! Anyway, I went ahead and picked it up. Thanks for the human kindness and patience! (Definite sarcasm!)4- Apparently the young lady named Victoria at the front, had no problem passing judgements on me and telling me to keep positive. REALLY? I Might be having a seizure and instead of helping she DARES telling me to be positive? On top of that she told me it was all going to be ok to my face and when the insurance called her, she says “no, we won’t take care of it because we don’t think it was related to the accident!?!” What type of qualifications does she have, I’m not sure, I thought she was just the front desk girl. At least she was kind enough to bring me water when I needed it.I understand this world is full of dishonest people. I understand some might want to take advantage of insurances, but let me ask you something: what about the honest ones? Why do we have to pay the hard price?Clearly I have no ground to go after them in Court. This is actually the first and only review I leave on google. There is no way, I don’t warn others about your unethical methods. There is a price to pay for your complete disregards and this is your reputations. This simple review might not arm you that much, but I am sure I’m not the only one and I want to make sure the people in Vegas know the other side of your business. Keep handling your business this way and you’ll go to the ground. I hope this was somewhat constructive for you as I believe every business owner should take complaints seriously. I might be assuming but because i cried and felt overwhelmed, i felt i was being labeled as a trouble maker or a crazy lady. Epilepsy is invasive and that day i felt almost at my worst. I am still in disbelief of the judgements that were passed on me, maybe even due to the fact that i wasn’t feeling well.I hope you’ll find some constructive critics in this review. I wish you well on your journey!

To
Review №49

Sabrina my insurance adjuster was very unhelpful. She seemed to make repairing my vechice with my insuranc want to look for a new insurance company. She very poor customer service skills.

Ro
Review №50

Terrible company to deal with! Car came out with orange peel and dirt in the paint! They said that dirt in the paint is acceptable! Lost for words but I will never drive near them again!

Ap
Review №51

Great service and great prices!

Jo
Review №52

I got the repairs done for $208. They estimated over $2000. STAY AWAY.

Li
Review №53

I love these guys

Da
Review №54

Good price on same day bumper repair

Da
Review №55

Toyota Camry bumped into my 535 two weeks ago when I was visiting Vegas. The owner of the Camry knew this bodyshop so I said hell with it. Tow trucked picked up the car, signed paperwork with Anthony and I was on my way to the casinos. Picked up my car yesterday, tried to find something that was wrong and not to my satisfaction but failed. If I was a resident in Vegas, these guys would be my car stop #1.

G
Review №56

Wow. Anthony had my 3 series painted front and rear spoiler and looks factory! thank you!

Ma
Review №57

Terrible customer service, owner is extremely rude and unprofessional!

Ty
Review №58

Did the next one job on the car and repaired issues

Ja
Review №59

This place has all of the latest equipment to do whatever is needed in collision repair.

Ka
Review №60

They took to long to have our car ready

ha
Review №61

Best Body Shop in town !!!

Ch
Review №62

No comments

Ra
Review №63

Quite

Me
Review №64

Eva Whitaker made going here simple and the service was exceptional. Thank you so much to all the ladies that helped me there.

Ad
Review №65

Been on hold multiple times and hung up on multiple times. Your hold music says customer satisfaction is important to you, but my car has been stuck for over a week with you with no response. I am not ok with the current situation and need communication and not ignorance.*** Update ***They finally responded. we will see what happens from here.

Information
59 Photos
65 Comments
4.3 Rating
  • Address:3025 Sheridan St, Las Vegas, NV 89102, United States
  • Site:https://goodfellascollision.com/
  • Phone:+1 702-982-5000
Categories
  • Auto body shop
  • Auto repair shop
  • Mechanic
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations