Been frequenting Marble Slabs since I was a child in DFW. Tried to take my entire family out for ice cream this evening to this location and was turned away over a stupid mask - nearly 2 years into this rona stuff. If YOU want to wear a mask, wear it. But no one has the right to mandate others to do the same. If your employees wear masks, and they work so well, why are you worried about me wearing one? They lost out on a good $60 order tonight, and the many nights we would have frequented this establishment.To top it off, they had the most petty response to my Google review, yet called me petty in the same response. Also made a petty comment about how Ive given other businesses, where Im from and lived for 27 years, 5 star reviews, but not them or the handful of businesses Ive been able to visit since moving to Laredo just a few months ago. Do better, earn the 5 stars!
Would give it 0 stars my ice cream had a hair in it :/I told the lady it had a hair in it and she was like “ok” like at least say sorry and I was like im just letting you know and she said “ ok… thanks “ so sad :(
$5.99 for like a pound of ice cream...delicious!!!Cinnamon ice cream with fresh strawberries and granola in a waffle cone please...Service with a smile...as always!!😋
Place sucks they want to sell icecream but make you sit outside in 100+° weather. If they are not going to allow you to sit inside they should just close there doors.
It says closed at 9:00 pm and people since 8:30 pm had being leaving mad because the employee says is closed! People make trips from their location example south laredo to come but ice cream and to hear is closed is a bad service! I had to go to another ice cream name rolly Polly which is next block from here! Sorry but has a bad service with those employees who wants to leave home earlysure I was at the jacaman site and when i post this was outside of the place in jacaman.
Always good service
Cant go wrong with Marble Slab 😋
Amazing ice cream but i hate that they close so early
Great store. Great product. Good people
Great place to talk about relativistic physiology.
Friendly Customer Service.
It was very good Service & The Ice-cream is good, I dont know if was it me or It was too Sweet this Time,. But yes Still Good
Took my mother today to get an ice cream cone it was pricey but its worth it my Mom loved it . Plus great customer service very polite and welcoming. The 2 gentleman that were there do a great job .
Delicious
Rude customer service from 2 female employees, jacaman location, around 9pm. It was our first time here.
Treating our kiddies to wonderful ice cream! Variety of flavors and toppings!
We always enjoy our experience at the marble slab on Jacaman. The building is clean and cool and the great staff is happy to serve!We Love Marble Slab Ice cream.
The ice cream is undoubtedly delicious. Unlimited mix-ins like fresh strawberries, blueberries, bananas, almonds, pecans, candy, cookie crumbs etc. makes it even better. However, more employees are needed. Be prepared to wait in line especially on Tues and Thurs which are promo days.
I needed an ice cream cake for my husbands birthday. I wasnt able to place an order online because the pickup was less than 48 hours. I called the store and they said they could have it ready next day. It was ready on time and the staff were very courteous. I would definitely come back for a cold treat or another ice cream cake.
The ice cream variety and flavors are all great, the choice of topings is also very broad and there will be something for you no matter what. Recommend:)
Good service and a nice place to relax and enjoy your frozen treat
I came in and my two simple orders of simple ice cream were completely wrong. I gave patience with my orders given the initial impression that the employees were newly hired staff. I didnt notice my order was wrong until leaving the front entrance. I then walked back in and kindly asked for the employees to make it again for the mistake and got attitude upon my request. My experience was overall unprofessional.
Marble Slab Creamery are pretty good, but you have eat the ice cream quickly because it tends to melt pretty fast.
Great service and it is the perfect place to hang out. BOGO on Tuesdays is a good deal
Delicious ice cream! Love all the combination of toppings.😀😀👍👍
I just love their ice cream. I could it every day. I like that I can add anything I want on the ice. Place was clean and friendly.
A girl that works theres is really nice. I think they do take a while to wait on you but then the girl that attended me was patient and attentive.
The ice cream is made fresh and is the best in tr own. Amazing customer service, the staff was very friendly and welcoming. 10/10 will go again.
Nice, clean establishment with indoor/outdoor seating areas. Service was good, if a little slow, and ice cream was a little bland for my taste. However, overall good experience!
I like these place but the guy heard me wrong and gave me wrong icecream flavor, I had to eat it anyways, the guy didnt want to change my icecream. It wasnt my fault that he didt hear me right and not even a sorry from him
Just love the selection of flavors
Friendly staff. Good ice cream. The place has a nice patio
Staff is slow, went on a bogo tuesday the guy didnt give me my discount, ice cream tasted blend as if it was in freezer for weeks. I shouldve stayed with HEB brand ice cream, cheaper, better tasting and no incompetent staff.
Personnel present were very helpful and friendly.. ice cream was delicious
The place was decorated so festive and the ice cream was nice and creamy
My Moms favorite cake so I always get her birthday cake here! They do a terrific job!
Bad service. Rude employees.
Really good ice cream
Nice place, good ice cream and the help--4 young guys--were extremely helpful and nice.
Messy place. Marble was covered with last customers ice cream, so mine got mixed. Tables dirty. Cones stale. Jacaman location.
I love their ice-cream. Raspberry with chocolate is my favorite
This place has been my favorite ice cream place for my entire life
Awesome like always, best icecream 💕, plus great customer service
These people are so slow the ice cream turns into a milk shake before they hand it to you. There were 10 people in lie and only one person attending. The other employee, instead of taking care of customers was instead keeping herself busy with what seemed like minor tasks. Waited 20 minutes. Next time ill just go across the street to El Quinto Sol.
Love the sinker doddle! But I got too much...lol
Every Tuesday has good prices but Everyday is an indulgence Day
Good ice cream just need more seating space inside
Love this ice cream place!
My favorite place for ice cream cravin😋
Great ice cream and customer service!
This employee “Loura” was so incredibly rude. Was so unprofessional.
Polite service great ice cream
Ok, similar to coldstone, but not as many combos to choose from.
Great place to get icecream
They dont have lactose options
Love buying cakes from here
Ice cream, ive had better
Great service, delicious ice cream.
Great!!!! I didnt know it was buy one get one free!!! Amazing
Good for a sweet treat
Wish they served sugarfree ice cream
Love the Tuesday Deal 👍
So gooood!
Expensive but worth it!
Great place
Loved it!
Best ice cream in town
Delicious pastries
Best ice cream
Loved it,
Tuesday 2 for 1
Amaze
Love it
On a cold griddle, combine the ice cream flavors of your choice
The ideal is to buy the Kids size because they are huge
One of the best in the city
Try the cinnamon snow