Your people at the Lake Meade location in Las Vegas are the best. Very understanding about the move and that all items would not go into truck. They are working with us to get the items moved to a smaller unit until I can get them moved to FL. we rented at the heritage road location in Lakeland Fl. Our house will not be complete until April.

First, the location was amazing and close to my school. Second, the storage unit itself was spacious and accommodated my needs for a very reasonable price. Lastly, the customer service was fantastic! Bob, one of the managers, stayed behind past the office hours to ensure that everything was taken care of after I cleared out the storage unit! He helped me with a refund when i forgot to take the lock off after emptying the unit, and willingly helped me even after the normal hours:

Always very helpful and accommodating. Any issues were handled promptly

Wonderful! Bob is GREAT to do business with! Nicest man you ever will meet. Arrived with a 26 foot UHaul from Maine and needed climate controlled storage on the spot. Fast and easy rental process and the place is super clean and well maintained!

They saved us!!!We had literally no time to find a place to store our house items from California. The truck was in Florida and we didn’t have a house yet. Dielle helped us quickly and we had our items in storage. We recommend this location for your items. Very friendly and helpful…

Don was amazing and is an asset to the company! He has been extremely helpful and I would recommend him to anyone looking for their storage needs!

Absolutely perfect for college students! Units are AC controlled and great price! Bob was so kind and gave us the first month free!

Very friendly. Clean. And Bob was awesome. Great guy.

We are repeat customers several times over and have always had a great experience. Clean, secure, climate controlled facility and the staff have always been friendly and extremely helpful. Would definitely recommend.

Bob Goad is the best super helpful and great to talk with

The management is very friendly and accommodating! The facility is very clean! The grounds are secure, including a gate. We were at ease leaving our valuable belongings there. If we need storage again, it will be with these good people! Side note, were very particular and cautious people.

Very good experience. VERY GOOD.

Never had any issues with staff very nice people and always very helpful

Although I had never heard of CubeSmart, my partner had some previous experience with them and informed me about how good they were at what they did. So looking to have a few items stored I started to price out facilities. Not only did CubeSmart come up on the list, they were competitively priced. I wen ahead and booked online and then headed for the facility.The property was clean and easy to maneuver. I went to the office where (Dielle?) answered all my questions, finished off the rental and then gave me a tour of my space. She was extremely helpful, kind, and she knew the product she was selling.I would highly recommend CubeSmart and will continue to go there for my storage needs.

Super attentive and friendly customer service! Will definitely be booking again in the future!

Love this place very help nice to talk to .. always has the answer to my question and gave great info

Great customer service and easy access.

Surprisingly it was quick and easy. Did everything online and it took maybe 7 minutes to set up for me to have a unit. Couldnt ask for a much fast and easy process to get a unit. Id recommend them

Thank you Bob for a great move! We’ve had a large storage unit in building 2 for years. When we moved to a much smaller home, we actually had two units for a month or so while we sorted things out. We’ve recently started organizing our limited storage space at home and decided to cut the size of our CubeSmart unit in half. The manager, Bob, was very helpful, found us a smaller unit in the same building, and made sure we knew where the moving carts were stored. He stopped by while I was sorting and repacking and made sure all was going well. 48 hours later, the move was complete! Thanks for a great experience. Highly recommend!

This place made my move smooth and easy. I did my lease agreement on my phone and had access to storage the same day! 😊

These units are very clean and safe. Staff checks the units often, so they are well kept. Will do business here again. Highly recommend :)

Bob was very friendly and courteous. Good deals and clean facility.

I have used this CubeSmart facility twice this year for my ongoing and changing storage needs. Both times Bob Goad was able to accommodate me. I have been very impressed with the professional and friendly service provided.

My rental of a storage unit with CubeSmart was an exceptional experience! I was serviced by Bob who showed complete attention to my needs and answered every question with an obvious knowledge of the facility, the policies and the storage industry as a whole. I would not hesitate to rent with CubeSmart agai.

Moving from Virginia to Florida was a very hectic transition but the staff made everything so pleasant. They consistently over achieved to really make a difference in our overall transition.

Customer service here is fantastic. Bob made sure I was aware of everything. Will definitely recommend to anyone

Place was nice and clean and staff were excellent to work with!

Dielle and Bob are so wonderful!!!

Great place to work with and store our item. Thank you for being a great place.

Cube smart met my storage needs. Awesome service

A nice clean place to store your items. Customer service is outstanding! Will definitely be back if I need them again. Thank you Lakeland CubeSmart! Thank you Bob for being so kind & courteous

The manager and the rest of the team made moving into the cube space very convenient and they were great about communicating and helping me get all set up.

This place is awesome. staff is great people. Always willing to help u if u just go in and explain they will do whatever they can for u

I left my expensive vacuum outside of my unit by mistake and it must have sat there for 2-3 days. Thank goodness for Bob. He grabbed my vacuum and put it up for me. 5 stars all the way around.

Good experience, Highly recommend

Very friendly and helpful! Easy to work with! Glad we came here...After 6 months.. very pleased! Both managers are very friendly and helpful! Dielle was wonderful in helping me get moved into a smaller unit!

Facility was very clean and the staff is very helpful to their customers. I had an issue with the overall billing for my unit and Bob was very prompt in getting the issue resolved. Definitely checkout this location if you’re looking for storage.

Dielle made my check in super easy and was really nice!

Very pleasant people to deal with, facility and property is very clean and well kept. I would use them again in the event if I needed storage space.

Simple - easy to use - customer service was always helpful

Had made couple of calls around..yet when the 1st gentleman answered he was very polite.and after explaining wow he knew exactly what size needed.then when i went 2 office...the woman was so nice polite place CLEAN n in descent location..they where especially terrific.especially the woman whom had 2 hear sad yet true part of my life she was AWSOME..5+🌟🌟🌟🌟🌟🌟🌟🌟

Rented a indoor storage space from here about a month ago! Both bob and Dielle had amazing customer service. I’ve never rented a storage unit and both managers were incredibly helpful setting me up and informing me of all the steps and processes along the way. Setting up the unit to my last day using it was so simple and quick getting everything set up and closed. If I ever need another unit again I’ll definitely be going back to both bob and dielle! Thank you for some of the best customer service I’ve ever received!

Good people nice work with

The services was amazing. I give Kim 5 star review ☺️

The price great STAFF AWSOME N EXTREMELY CLEAN LOVE IT

This place is clean and affordable and has helpful staff. Also they have great security. I have nothing else to say other then I fully recommend this for any of you looking for a secure and efficient storage facility.

Clean space and prompt service

The management is very professional but takes time to be friendly and helpful. I was needing to upsize to another unit and was able to get the one right next door, so the moving was very quick and simple. I have a climate-controlled unit at a very reasonable monthly rate. And the property is well-maintained and monitored.

The management staff make this storage facility a pleasure. Very attentive, entirely customer focused; they will help you in any way they can. The facility is clean and modern when compared to many others. By the way, they put stickers on your locks as a safety measure, to make sure no one has cut and replaced your locks. My only gripe is that in the effort to fit as many units as possible onto that lot, that some of the turns can be tight in a straight box truck.Im a long time customer and will remain so.

Bob was a great guy. Pleasant, knowable, helpful and easy to work with.

Service, security, easy access

Excellent storage facility. Easy access. Very convenient hours. I would recommend this place to everyone. My only complaint was that I was not told that there were carts available for me to use but maybe I was told and I did not hear.

Bob was an Awesome help with my move in. Easy sailing! Happy camper!

Bob the employee who helped me was excellent. Very friendly and got me in and out fast. I would recommend this place to a friend or family memeber. I would certainly recommend seeing Bob for help, top notch customer service and personable guy.

It was the best rate in town when I was comparing prices, so I wasnt sure what to expect, but I was very pleasantly surprised. The staff was very friendly and helpful, and the storage was clean. They have good security, and they seem to really watch the storage facility closely and notify you right away if they even suspect an issue. I would highly recommend them!

Excellent people there at cube smart.

This place charges you for insurance but when you file a claim they never pay out

Lost my unit key and Bob was a GREAT help getting me fixed up with a new lock! Great customer service 👍

Fantastic customer service and very clean facility to store anything!! Would recommend this place to anyone I know

Climate controlled storage is at a comfortable temperature, door and hallways are easy to maneuver in. The staff was friendly, professional, and prompt at calling to confirm my reserved unit.My one complaint is that several times when I arrived with a load, there was no available carts. More carts might be a good thing for them to invest in.

Management is great and the place is nice and clean, but the prices are a little high in my opinion. I found a larger unit for quite a bit cheaper.

Bob was great and explained everything very clearly, he was so friendly and made us feel welcome! The unit itself is a great size and easy to access too!

Staff was very helpful and friendly.. was dreading this move but they made it so easy. Thank you both. Nice clean facilities.

I highly recommend the Lakeland Cube Smart! The people are really friendly. Bob was amazing ask for him!

Good enough, clean and friendly environment. Would have been nice if they hadnt spammed my lock with their sticker that left a residue I spent 30 mins scraping off.Aside from that, I would rent from them again.

Have had a unit here since the 90s when I was a pharmaceutical sales rep. They did have a roof leak a couple yrs ago and some furniture in my personal unit was water damaged.But the rules state we have to have our own insurance. So...Roof was repaired!The managers are so nice.! I reccomend CubeSmart in Lakeland!

Bob and Diell were great and very helpful!

Ive rented at this location for many years, and recommend it to others for their storage needs. The facilities are well-maintained, and the staff provides excellent customer service!

The place is good and the manager Bob is a great guy.Good customer service.

Have been working with these guys for years. Bob is and always been helpful and knowledgeable. These guys are awesome!

Great customer service. Bob and his team worked with me through several units for me and my mother as I transitioned out of the Military and we moved out of a house. Clean and secure facility and a super supportive staff.

People are very friendly and helpful

Excellent customer serviceNice clean place

Rielle was extremely helpful! Friendly and just all around amazing! Thank you so much :)

Staff is professional and totally non-judgmental. Facility is very clean and has many units, some air conditioned and some not. Very satisfied.

Cube Smart is one of the cleanest and most well managed storage units IIhave dealt with..Bob was extremely helpful and went out of his way to help. WOW !!!

Although the CubeSmart unit I recieved was not what I expected, Im confident it will work well. They have big garage like units as well as hallways with units separated by fencing (like a dog kennel). They have really good security systems and are very friendly. My friend and I showed up about 10-15 minutes before close and Shanta was just as kind and helpful as she would have been at any other time. She drove us to our unit and offered to get a chain for our lock when it didnt fit. She even offered to use her own locks from home until we could come in with a usable lock. Im very excited to work with CubeSmart and see the excellent customer service ahead.

Place has many different size cages for storage that are climate controlled. Yes. Cages! One connected to the other, but very well secured! What I didnt like, was the one we priced on he was honest and said the had a roof leak problem and they think they had it fixed, but I have another one over here that is larger and cheaper. So we accepted that one. Turns out it was $39 more.Place closes at 6 but you have access with a gate code til 10 p.m. and the manager lives on grounds so they will know if someone is on grounds that is not suppose to. Staff is extremely friendly and helpful!

Alberto is an good customer serves was good helpful young man

Get place lol

Very clean and spacious units. Bob, in the office is very friendly and efficient

Contacted cube smart. Was called the next day telling that they had a unit that met my needs. I inspected the unit, met the manager and the maintenance person. Nothing but first class

The problem was not Shanta fault, first on check in the computer was down for a long period of time not allowing me to check in or receive a storage area with the truck waiting to unload. The second was when I went back to the storage area and tried to gain entry, my code did not work and no one would answer the call button, do not know if it even works. I did see Shanta walk out of the office and I called her to inform her my code did not work. She told me there were problems and opened the gate manually. I went back the following day and the gate was still not working. It appears the main company does not give good support.

Good place for storage can be alil pricey but has surveillance and coded gate. Really nice people.

Best place for storage in Lakeland. We have have long term units as well as have added short term storage on occasion. Great service and prices!

Great Service. Bob Goad was very kind, polite, and helpful. Thank you for everything.

Ive rented two units at this location at separate times. Both Bob and Shanta were very accommodating and helpful. Excellent customer service!

Fast, Friendly, great customer services and respectful... very happy to move my personal items there 👍🏼

Mr. Bob Goad very professional and efficient. He showed me the unit which was cleaned out. Mr. Goad has a very well run facility.

Good deal and seems secure

The service was excellent the on site manager was very helpful, courteous enthusiastic and knowledgeable the facility was clean climate controlled and conveniently located and best of all the rates are reasonable

Awesome place, clean, great staff who know their business and are polite and prompt.

Very nice people to deal with at the Lakeland location.

Nice young lady took care of me. Nice units and spacious

Free first month and 10%off was $50 so how is that free first month? and then $30 after that, so first free you pay more than regular monthly, worse then a car deal all day long,how howe,guy that works there is great

They WOWED me! Excellent customer service! Made my experience effortless!

Great rates. Awesome staff!

Great customer service all my questions and concerns were addressed.

Very nice staff. Have had no problems with anything.

Great people and service.