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Mavis Tires & Brakes
5065 US Hwy 98 S, Lakeland, FL 33812, United States
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Mavis Tires & Brakes
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Ja
Review №1

I have been a customer for years. Yet today they topped their customer service again. That helped me get a great set of 4 tires. Kept in communication with me the whole time and the. Stayed after they closed for me to pick up my car. Thank you so much for having real customer service.

Je
Review №2

What a beautiful person is Maggie, what great customer service she gave me. I will definitely come back. Gave me options in prices and tod me what was important and what cant wait. Been a single mother of 3 is not easy to find people who can understand you and dont try to sell you the whole nine yards. Thank you Mavis for hiring her.

Ge
Review №3

Our vehicle developed a bad vibration on I4 on the way to Orlando. We stopped to check our tires and found a belt sticking through the passenger rear tire. We called Mavis Tires in Lakeland and the sales associate fit us in even though they were about to close. The staff stayed an hour and a half past closing time to take care of our vehicle. We are very thankful for their outstanding customer service.

ly
Review №4

I had an emergency today and they took care of the issue the same day. Maggie was great and professional. The staff is very efficient.

Ti
Review №5

Had a belt pop through a tire on a trip to Orlando, staff was able to squeeze me in at the last minute on a Sunday afternoon. Great customer service.

Gl
Review №6

Called late one evening told to be there by 8 next morning was home by 9.15 did a great job staff was friendly and answered all my questions.

Gi
Review №7

The whole team at Mavis are fantastic. I spoke with Jonathan to upgrade my tires and he took the time to educate me on my options, taught me about the different tires and got me the best deal on the tires and oil change I needed. The prices were so good that it saved me over $336 that I wouldve spent at a competitor !On the day of my appointment, I checked in with Maggie who kept me updated on status of my vehicle along the way, advised the wrong tires were ordered because I was given the wrong tire size from a competitor, upgraded my tires at no extra cost, informed me of a leak to my rear end shocks and got the best deals on those too. She also took the time to teach me how to read the tire size when we found out I was given the wrong measurement of tires upon check in. Ill tell everyone I know to go to Mavis for their vehicles. They are fantastic!Thank you!

Sa
Review №8

The Mavis Team, especially Maggie, are the best tire group I’ve ever had the pleasure of working with in tire replacements! I had a flat tire on I-4 and Maggie and her team took my car in right away. I was out in 20 minutes. Best experience!!! Will definitely be back!

Co
Review №9

Maggie was great! She took great care of me! Very friendly, overall great experience!

Ki
Review №10

Maggie took care pf my tires at last minute on a sunday thank you for great service

Am
Review №11

I have not put any money into my car other than tires and a battery in 5 years I am getting ready to travel w work and called to see if they could check my car from head to toe and I was not sure what that entailed. They communicated and provided excellent service to me and my vehicle. I highly recommend them! 👍

El
Review №12

Very honest and detailed customer service. Everyone else wanted to over charge for services. Please ask for Maggie she will take care of you 💙💙

Ru
Review №13

I went by to check tire prices and got my 4 tires, an oil change, and windshield wipers. The gentleman was kind, efficient and really cared about my safety. Today, I stopped by with a problem with my windshield wipers not working; the service gentleman came right out, repaired the problem and guess what - no charge! Mavis makes you feel like your business and vehicle needs, really matter! I love the personalized service and their actually making me feel like they appreciate my business! I will be back Mavis, because I know I can count on you!!!

Ca
Review №14

Corey, Jonathan and the rest of the crew have always done me good when it comes to tires at an unbeatable price and they always go the extra mile to ensure customer satisfaction to the fullest extent.They are the representation of the quality assets any company could be proud to have.Keep up the good work fellas

So
Review №15

They got us in when we needed a tire changed asap! It has a nice tv, with hbo max and they were super friendly.

Jo
Review №16

Maggie at Mavis was phenomenal! She took such good care of me by patching my tire. She went above and beyond to help me out! I can’t thank her enough!!!

St
Review №17

Very good and affordable service from both the crew and the manager Maggie!

MA
Review №18

A PLACE YOU CAN TRUST GREAT SERVICE AND GREAT EMPLOYEES

Ju
Review №19

This place is awesome. I’m traveling across the state to my new home, and there’s this weird noise in my car. I pulled off and as God would have it I came to Mavis in Lakeland! They were amazing and they squeezed me in and were able to take care of my problem in no time at all! Maggie is the best! If you need anything with your car done come to Mavis in Lakeland!

Me
Review №20

I had 2 tires replaced.. almost $100 cheaper than the 5 other places I contacted, including Wally 🌎. They got me in within an hour of me calling. The CS was great 👍. I will be a return customer!

Cl
Review №21

Always can depend on Mavis to work me in for my oil changes and free tire rotation. Also its the only place that I will buy tires from these days. No complaints from me...

Ro
Review №22

Very satisfied with the fast service and very impressed with the excellent customer service received from Maggie and Ernie. Love this place 🤗😘

Li
Review №23

Very good and quality service done by Maggie and her team. She is very professional and helpful. Mavis Tire has affordable prices

Cl
Review №24

Great place to get oil, breaks, tires, rotations and other repairs to your car. They have always been very nice and informative with repairs and check ups. The prices are great and the warranties are a nice option too. They do not do all repairs but for the most part and normal maintenance, they are a great choice. I wish them the best of luck.

S1
Review №25

We had a tire issue and were so lucky the shop was able to help. My husband said Maggie was amazing even staying a bit past close so my husband could pick up his car.

Co
Review №26

Michael and Jonathan were AWESOME!! This is the second time I’ve bought tires from them (I put a ton of miles on them lol) and I’ve not been disappointed. Friendly, reasonably priced (cheapest in Lakeland for brand new tires) and very efficient. I had a small issue after getting this last set, and they brought me in super fast and fixed it in a matter of minutes. Thank you guys again, see ya in 65k miles!

Li
Review №27

Jonathan has helped me so much! Im a widow and used to my husband talking care of my car, so I have needed his help and advice. Thank you Jonathan and Mavis!

Mr
Review №28

Theres not a lot of places where you can go and feel like you are part of the family. The mavis team in lakeland have such good vibe so friendly and honest I would definitely recommend this store to anyone but the most important part of my visit was talking to Maggie so knowledgeable about the service and so nice to talk to.

St
Review №29

Excellent service! Maggie helped me out with everything that i needed quickly and was very patient considering i dont know much about cars.

ka
Review №30

Johnathon and his guys at the US 98 N location in Lakeland are AMAZING!!!! I’ve gone to them for oil changes, to tire rotations, to a patch waiting on a check to replace tires etc. etc. . Every single visit I am taken care of exceptionally, and I leave beyond happy every time!! Great prices! Great service! Great mechanics!

Bo
Review №31

Mrs Maggie took very good care of. Me and thank you so much

Ja
Review №32

Maggie was wonderful today she really helped me get a tire in 0.5 seconds when they were closing in ten minutes I really appreciate her

My
Review №33

They are amazing!!! Always so helpful and there when I need them. Most honest and trusting car repair place I’ve ever been to!!

Mo
Review №34

I have 3 teens that drive as well as my wife and myself. We have 5 cars among all of us. I go to Mavis on a regular basis with jobs big and small. Major shout out to Johnathan and Cory. Always there and always helpful and supportive.

Es
Review №35

Wow! Excellent service by Jonathan! Came in close to closing with a bad tire on my trailer and Jonathan even though almost closing took care of me as soon as he could and got me back on the road and even helped me install it in the rain. Whenever I’m in this area I will be looking for Jonathan for all of my tire needs.

Ja
Review №36

Great Service. Always go out of their way to be accommodating. Jonathan, the GM is the best around and a big reason why we keep coming back.

Pa
Review №37

Today, just like any other visit, I had great customer service! I had my tail lights out and was expecting to leave my truck. The senior team manager looked at it on the spot and changed them. I was in an out in less then 10 minutes. I always get really great service! My family has been going to this shop for as far as I can remember and will keep going! Thank you!

Ka
Review №38

It is always easy to get my car serviced and a good time and everyone there is pretty nice

Al
Review №39

I was giving some break fluid just a bit to get me by free of charge he it was very nice and appreciative of the mechanic to help me it he was very polite.😊

An
Review №40

Someone actually answered the phone! I was shocked. They couldnt fix my problem with my fender well (?) Yet they did explain what where I should take my 🚗. That to me, showed great personal pride.

Jo
Review №41

Jonathan and his team were amazing! They made this the easiest most stress free tire purchase I have ever made. I completely trust them and would recommend them to my friends and family.

Gr
Review №42

Went to get tires mounted, overall had a great experience. Quick and easy

J
Review №43

We use Mavis for all of our company’s tire and alignment needs. Jonathan and the crew are always very professional. Thankful for their work to keep our work going.

Si
Review №44

Awesome place great service in a very timely manner the employee Maggie help me so much def will be my tire shop from now on

Ca
Review №45

Derrick and Maggie were awesome. They both provided excellent customer service

Ri
Review №46

BEST SERVICE BY MAGGIE SHE IS TJE BEST MAVIS HAVE.

Er
Review №47

Was short on workers and still did an awesome job! These are the guys to go to, even saved me money by getting a patch instead of a tire

De
Review №48

The guys at Mavis always provide an excellent customer experience. Johnathan and his crew will address your cars needs and get you back on the road in a timely fashion.

Ro
Review №49

THAT SPANISH GIRL IN THAT STORE IS SOMETHING ELSE GREAT ATTITUDE GREAT CUSTOMER SERVICE DEFENETLY WILL RECOMMEND THIS STORE

Ro
Review №50

Highly recommended. Good pricing, nice and truly honest staff. They have always been great with me for many years.and never had to go back for a redo. Done right the first time.

Cr
Review №51

Danny was awesome. I came in almost at closing time and he took care of me with no hesitation.

Pa
Review №52

I have only had a VERY AWESOME EXPERIENCE THERE. Always very friendly and helpful employees.

Pa
Review №53

Always great customer service, the team goes above and beyond!

Ch
Review №54

Jonathan and his crew are top notch and a pleasure to work with. I highly recommend 👍

Br
Review №55

Amazing customer service! Thank you Jonathan for your professionalism and friendliness. As a woman, I am very hesitant of where I go for any car work. Jonathan was honest and very knowledgeable. And to top it off, the brake sale special is superb! Thanks!

Da
Review №56

These people go above and beyond love them they are cool like me work and have fun keep it professional

Sh
Review №57

Excellent service by Maggie. She is very helpful and responds quickly.

NO
Review №58

They always try and work with you, they are a good group, i will be back for other things, cant preys them enough

Tr
Review №59

I heard a noise and instantly new I had a nail puncture. I drove to the Mavis where I have been going to for a few years now right at 6 pm...closing time :-(. I thought I would have to come back tomorrow morning (messing up my schedule, risking a flat tire at home) and was happily surprised that they would take care of it! Made my day and turned a bad situation into a good experience. I will continue recommending this location to my friends.

CH
Review №60

Jonathan was very helpful and extremely thorough. I would highly recommend this place. They were able to take me right away and they’re pricing was better then the competition.

L
Review №61

Had an issue with my tires and Maggie was able to assist me immediately. Thank you Mavis for hiring people who care about customers.

Me
Review №62

Great company. Very professional and nice. Would tell anyone to go there for service

Ja
Review №63

This is the only place Ill go to buy tires or get work done on my truck, they are very honest and trustworthy. The manat Johnathon and crew they treat me right and are very friendly trustworthy professional and courteous. For my money thats the place I go.

Wi
Review №64

For years I have been taking my car to Mavis Tires and Breaks for my car needs, I am happy that I foundA shop that is Trusted, and the Staff is on Point.Highly recommended. Wilson Rivera.

li
Review №65

If I could give more stars I would. We were in Lakeland for my husband’s hand surgery. We were just getting on our way when our tire blew out on the highway, no spare. We called Michael at Mavis. He was able to give us a great deal on a hard to find tire and he told us they were closing soon but he could make an appointment for us to have our tire put on the next day…their next day was already totally booked. After the tow company dropped us off Michael let us stay in their lounge while they were closing up to charge our phones and wait for our Uber ride to our hotel an hour away. When Johnathon heard we were Ubering an hour away he and his staff stepped up and offered to stay late and put the tire on our car that night saving us so much time and money. We have purchased several tires from Mavis in the past, always searching for the best value, going forward I am a Mavis customer for life!

Vi
Review №66

Five stars for Mavis Tires at Highland City! A huge thanks to Jonathan and the guys for the time they took to help me twice with situations on my car. They are very helpful kind and respectful. Since it was the first time that I had to deal with these issues since my husband passed, they took the time to walk me through it and gave suggestions about the upkeep of my car. Big thanks!!

Al
Review №67

Maggie was amazing today getting us in with no appointment with very little wait time.

St
Review №68

Maggie provided superior customer service and friendliness.

er
Review №69

Brake servicesGreat peopleGreat servicesGreat people

Ph
Review №70

We Give you a Five ⭐Very friendly StaffVery Clean inside and outside 👌 😍

La
Review №71

Bought new tires in New Jersey, drove back to Florida and had vibration issue...called, set up appointment, went in and the Florida branch took care of it right away...pleasant crew and excellent service!!!

El
Review №72

Late in the evening and car broke down. The mavis care team provided friendly caring service. Nice to be treated do well. Would definitely recommend using them. Couldn’t ask for more

Pr
Review №73

Wonderful service......I really recommend their service. I had a difficult problem with my car, they did not turn me away. they made sure they figured it out!!

Gr
Review №74

Stopped by on a Friday afternoon to get some tires mounted on my wheels. Great customer service every time I’m there

Ha
Review №75

The team worked together and got us in with no delay despite being overwhelmed with appointments. Johnathen the manager helped get us in and some new tires and alignment at a great price. Thanks Again, Mavis Team.

Ch
Review №76

Great service and good prices. Car was in for tires, suspension and oil change. The place is clean and staff is friendly. Easy walk to get a bite to eat if youre waiting for a while.

Te
Review №77

Ive been going here since they opened. I send all my family and friends here. I can trust their work and Ive never been advised to replace something I dont need like other shops. All the employees here are polite and take great pride in their work. 10 stars ⭐

Me
Review №78

Great company. Very professional & fast. Highly recommended.

Ro
Review №79

Amazing customer service!! Jonathan was very professional and so informative. I cant express my satisfaction with both the prices and service! I recommend this place highly. I will return!!!

Ka
Review №80

GREAT JOB MAGGIE YOU ARE AWESOME

Bi
Review №81

I really appreciate Jonathan and the entire staff at Mavis Tire, Jonathan goes above and beyond to provide excellent customer service. It’s very obvious he really cares for his customers and I appreciate that, I highly recommend his store for all your automotive needs. Extremely friendly and very attentive as well. Thank you!

Mi
Review №82

They seemed very unorganized here. I went in person to get new tires. It was so strange I couldnt get a price at the moment. I had the size and brand. It was like talking to an alien. Got 4 tires elsewhere.

Ja
Review №83

Great work, honest and fair prices! My shop for life!

Ca
Review №84

Jonathan at Mavis on Dave Robbins Way, was very professional and very helpful. My car was in and out in less than an hour. Would definitely recommend!

Br
Review №85

Great service as always. They examined my new wheels before installing even after I told them I already inspected them. My tech Jonthan even cleaned up the wheels and tires after the job was done. Highly recommend this location.

Ye
Review №86

I came here and was in complete awe on how great the service was. First off hats off to the manager and the staff for being so polite and efficient. My appointment was for 3pm and sure enough thats when they got to my car I did not have to wait. I came here because I was previous told by another shop that my brakes and rotors were “completely” bad. After waiting a few minutes he came back and told me that my brakes and rotors were perfectly fine and they did not need to be replaced. I was shocked that the other shop lied to me possibly because they saw a woman. Well jokes on them I went elsewhere to get another opinion and I am glad I did.I was satisfied with their honesty and speedy service, when my brakes and rotors do need replacment rest assure I will be coming here!!!

Je
Review №87

Best place for auto service and tires. Jonathan and his staff have been maintaining/servicing my vehicle(s) for a long time. Always done on time and affordable

Re
Review №88

Jonathan has been a tremendous help with any need that I have at Mavis. He knows his stuff and is always kind and easy to understand. Highly recommend Mavis to anyone in the area and MAKE SURE TO ASK FOR JONATHAN!

Gi
Review №89

Mavis Discount Tire has always done a terrific job on maintenance/repair of both of our family vehicles for a number of years. The staff is personable, professional, and knowledgeable at their craft! Work is always done in a reasonable time, and all potential issues are always brought to our attention by one of the guys. The tires and products sold are of Number One quality, at very reasonable cost! I would recommend this dealer to anyone looking to escape from the high dollar Big Name Dealerships!

Le
Review №90

We have used this location frequently for various things, tires, alignments, etc.. They are always prompt, helpful and reasonably priced.

Be
Review №91

Great place, great prices and good work always done right!

Ja
Review №92

I broke down 1 1/2 hours from home and the car was towed to Mavis. The issue was something Mavis couldnt fix and needed a dealer. Johnathan allowed me to keep the car there as long as needed to coordinate with a dealer and arrange for a tow. When the car left the lot, he didnt charge me for the diagnostics. Its definitely the kind of place that earns my business.

ta
Review №93

Mavis Tire and Brakes are efficient, timely, and very kind! Jonathan is always professional and knowledge. We always appreciate the service here! We will most definitely return for future services.

Ti
Review №94

Johnathan, and all the staff was excellent with answering questions and the area was clean and comfortable. I highly recommend this shop and will definitely use them again. They get an A+

Ja
Review №95

Love this place. Jonathan and his crew do a great job. I have been taking my vehicles here for a long time. If you have a problem with the repair they will make it right.

Ch
Review №96

Great service,great prices,great people,highly recommended

No
Review №97

Tried to make me buy a tire with cash if I wanted to walk away with it and install myself. Wouldn’t let me use my debit card unless they installed it for me.

Cr
Review №98

Fantastic place to bring your car. quick, affordable and the employees were extremely helpful. 10/10 would recommend

Le
Review №99

Jonathan, at Lakeland location, was Great!!!! He was very informative and explained everything. Great personality. I will be going back the for any other automotive needs.Thanks again for your Great customer service!!!!

Ma
Review №100

Fantastic service and at excellent prices.!Thanks again

Information
17 Photos
100 Comments
4.5 Rating
  • Address:5065 US Hwy 98 S, Lakeland, FL 33812, United States
  • Site:https://mavistire.com/locations/highland-city-fl.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 863-937-0700
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–8:30PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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