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T-Mobile
138 FL-60 E, Lake Wales, FL 33853, United States
Appearance
T-Mobile
Comments
ju
Review №1

Didnt go into purchase a phone, because I just purchased a Motorola 5G through my cable carrier. So I went in to pick up a screen protector and protective case for the phone. But if I was looking for a phone I would come here. The gentleman and the woman, were were very customer friendly. Kind of reminded me why I came down the Florida from Jersey. I used to own a business up in New Jersey and like they say, the company is only as good as the people who represent it. Well I dont know about the rest of T-Mobile but they have two great representatives in this location that I met today. Kudos to these two. Keep up the great work guys

R.
Review №2

Hunter was excellent i would definitely recommend him and this storeTMOBILE ROCKS

Le
Review №3

Great service, Hunter was very helpful. He knows his product well.

Mo
Review №4

Very good service!Thank you Jaewan for being patient with me. Everyone is very nice. Recommend going to this T-Mobile.

Ro
Review №5

Hunter did an awesome job helping me

Ge
Review №6

Nice and clean. Justin was very sweet and took his time with me! Thank you!

Ma
Review №7

This location could have better employees, who want to work and actually are knowledgable about the products being sold. Learn your inventory!!

Me
Review №8

Justin is AMAZING!!!! Went in kinda upset with my screen protector not working right. Justin took the time and listened to us and replaced the screen protector the correct way!!! The associate who helped me the 1st had no clue what he was doing!!! Thank you so much Justin for helping us you are the best!!!

Jo
Review №9

Hunter had Great patience and customer empathy.5star

Rh
Review №10

Yari was so helpful with helping us choosing a new phone thank you

ci
Review №11

Have no idea what they’re talking about need to train employee more, came in to the store to get a replaced screen protector since mine was cracked and was told when I purchased it that it was free to get it replaced if it ever cracked... went into the store and was looked at crazy when I asked for a free replacement and was told I would have to pay the $40 to get a new one... immediately called customer service and was told they have no idea what they where talking about and was sent a free replacement screen protector in the mail.

Ma
Review №12

Thank you Justin for all your help super knowledgeable and nice!

Ke
Review №13

Store is nice and clean friendly staff and super knowledgeable.

Ti
Review №14

Alexis had great customer service skills. She was so warm welcoming and answered any questions I had. Overall the team of employees working was great. But, Alexis’s warm welcoming and honesty really stood out! I would recommend this store to anybody over any other team mobile store. Be sure to ask for Alexis when you go in. 5+ Star for me.

Da
Review №15

Justin was great thank you for all your help

je
Review №16

Yari and team were great thank you

Ja
Review №17

Justin helped me switch from a different carrier! Hes super knowledgeable and helpful. Thank you guys so much

De
Review №18

I want to brag on your service with Robert.he is very very polite Very professional. He sure is a very smart man I want to thank you for hiring Robert plus let him know thank you Robert he is a great guy thank you Robert God Bless You.

Ge
Review №19

Amazing service today with Robert and Dustin! Thanks guys!

ja
Review №20

My Experience Here is Always Great I love the customer service and they always make me feel welcomed .

Ja
Review №21

Etzer was awesome

Be
Review №22

Good customer service. Easy to work with.

Pe
Review №23

Dont go there, they refused to return defective tablet only a week after purchase

Co
Review №24

Great experience this is the best store. Thanks to Robert Walker for the help!

Pr
Review №25

Love coming here!! Alexis is excellent and extremely helpful!! Highly recommend this store!

Ma
Review №26

This is a great store always knowledgeable, friendly and excellentCustomer service ...:)

Br
Review №27

Service is impeccable as always!

ma
Review №28

Fantastic customer service, knowledgeable staff, and quick service!

Ju
Review №29

The staff at the Tmoblie shop are truly amazing. They take the time to help in anything u need. And I mean anything they were so kind enough to get me on the better plan saving money at the end of the day. I love workers that go above and beyond their job title to help people. An absolutely great experience. U guys are amazing never let anyone tell u different and ur doing a wonderful job at that. Thank you always for ur polite and attentive customer service

Te
Review №30

Mo was a great help switching to TMobile

Be
Review №31

Very clean and everyone is so nice!

Jo
Review №32

Excellent service.

Jo
Review №33

Awesome crew!

Information
8 Photos
33 Comments
4.9 Rating
  • Address:138 FL-60 E, Lake Wales, FL 33853, United States
  • Site:https://t-mobile.com/store-locator/fl/lake-wales/sr-60-east-s-2nd-st?y_source=1_NzIyNTI4Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 863-456-2300
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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