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Metro by T-Mobile
24174 US-27, Lake Wales, FL 33859, United States
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Metro by T-Mobile
Comments
Ri
Review №1

Much better service at this location. They were polite and professional. Other than the previous location where Luis gave terrible customer service. I will be coming here from now on.

Lo
Review №2

Wow this guy Luis gave us a great deal today you should go check him out!

Pe
Review №3

Great store ended up coming here after dealing with a terrible employee named Luis on 1st St. Greeted by an awesome person who solved my issue. Thanks again!!

Ja
Review №4

Much better service. A young lady helped me. So much better than LUIS over at 226 1st St. Please DONT go to that store for service!!!

Al
Review №5

This location was bad too smelled weird and just had a bad experience. I dont recommend this location either. So glad Luis doesnt work here because I really would have been mad.

Ca
Review №6

Awful service. They dont solve your problems. I bought a phone on Friday, its not working properly and they dont respond for it. The store should be close

Ar
Review №7

Thank you Paola for helping me. I will come back again 👍🏻 excellent customer service

Ma
Review №8

Kerem montanez was wonderful. So helpful and patient with me. She deserves a raise

St
Review №9

I just called to ask a simple question. What are the iphones i can buy for an upgrade n prices? This is a simple question that i never had trouble with before.Well we cant quote you that on the phone. We need you to come in so we can look up your accountThen look up the damn account!!? The prices DO NOT change, all they need to check is if you have waited long enough to earn the upgrade. Its been about 4 years- i have one! Now i have to wait till i have a day off work to get a SIMPLE QUESTION answered. Lazy employees!!!

Pa
Review №10

Today was great Kerem from metropcs looked out and me and my mother inlaw got new phones. Go check her out she rocks thanks.

Er
Review №11

I love the service really good kerem thanks

Re
Review №12

Excellent customers service

Ha
Review №13

Thanks Paola Perez for your help

Wi
Review №14

Its like any other place go in and check it out

Em
Review №15

Great service great experience

Ba
Review №16

VERY help full and pleasant

Al
Review №17

Rt 27 not so good. Whitehaven good

Me
Review №18

Not so friendly but its all nice!

De
Review №19

Great on service good deals

Ri
Review №20

Great service

Da
Review №21

Very helpful

Sa
Review №22

It was a great experience the employees know what theyre doing

Lo
Review №23

I had a BLAST getting my new phone.

ma
Review №24

Hours were wrong on their Google website...i drove 45 minutes up here too pick up my daughters new phone and was rudely told they dont open till 10:00am not 9:00am even though their sign on their door said 9am and so does their Google page. Told me I could go to another store...BS!

Mi
Review №25

Usually metro experience, nothing fancy LOL

ra
Review №26

They deleted all my photos and videos when transferring to a new phone. Then, they were as rude as they could get, afterwards. Wont deal with them again.

Sa
Review №27

Love the low prices on plans

Wa
Review №28

The website shows the store closes at 8:00 arrived around 7:00 the store was closed. NOT HAPPY AT ALL!!!!!!!😠😡😤

Da
Review №29

Very knowledgeable

Bi
Review №30

Just love it people are friendly

Ri
Review №31

Jessie was awsome

Na
Review №32

Great service

An
Review №33

Excellent attention, I thank Paola Pérez for her patience and good will, she advised me which was the best team for what I need, she resolved my doubts. Thank you

Be
Review №34

Good.

Information
6 Photos
34 Comments
4 Rating
  • Address:24174 US-27, Lake Wales, FL 33859, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 863-678-9100
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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