Ken is factory trained and is an expert on the Toyota hybrids. He walked me through the problem I was experiencing and totally explained the repair he was going to perform. Ken also explained to me the costs involved and presented me with options so I could make informed decisions. Ken’s only concern was to make sure the repairs would be done correctly and that I was totally satisfied with the service. I would highly recommend his services if you need a Toyota hybrid repair.
After using the local Toyota dealership for years, and paying outrageous prices on regular maintenance and unnecessary recommended repairs, I found this shop. Quick, efficient and affordable, and great customer service.
Ken from Caspian Motors was accommodating and took my car in quickly. My hybrid battery had expired, and he was able to get the vehicle working again within two days for almost half the price that my Toyota Dealership quoted me. I highly recommend, and so far my mileage is good again and my car runs smoothly. He also supplies a 2yr warranty to calm down any concerns. Highly recommended.
I got a second opinion here, it was much cheaper than at a previous place. Honest and fast service. Ken fixed my car the same day. Replaced the battery and took care of the Engine light.
Its my 2nd time on this shop the owner of the shop is very honest it will tell you right up whats wrong with your vehicle and its reasonable price Highly recommended
Ken, the owner, is a pleasure to work with. Hi is honest, straightforward, always on time. He has been keeping our hard working 2016 Prius in tip top shape for a couple of years now. Very happy we found Kens repair shop.
Prompt, professional, and very knowledgeable about hybrid system. Ken troubleshot the air conditioning on my 2005 prius in 2 hours and fix the problem in less than half a day. Aapparently my previous trusted mechanic messed it up. Price is reasonable too . Will definitely go back to keep my car in a good shape. If you have a hybrid do not let any regular mechanic touch your car. Its a different system and needs the expertise, tools and special software for most of the systems . Thanks Ken.
Ken changed my brake actuator, 4 brake pads, flushed brake fluid and changed my oil. He did all of this promptly and charged significantly less than the Toyota dealership even though he used brand OEM Toyota parts. Ken is one of those rare mechanics that surprise you with their knowledge and expertise. I found this out after having a lengthy conversation with him when diagnosing the issues with my car and getting into prius specific technicalities. Very knowledgeable, friendly, transparent and technical. Great overall experience, thanks Ken!
Great work, reasonable prices and if you have a Prius, this is absolutely the best shop to get it maintained.
A fantastic shop with an owner who truly knows his stuff when it comes to hybrids, more knowledgeable than anyone inside a dealership. If you have a Prius, this should be your new regular shop!
I had Ken rebuild the engine on my 2010 Prius and he was always very upfront and professional with regard to his recommendations and the cost. I felt confident knowing that he has performed hundreds of similar jobs on other Prius cars. I would highly recommend him for your Prius repairs.
Great customer service and knowledge. Ken is up front and honest about repairs. He succeeded where other mechanics failed. Highly recommended.
It is very hard to find honest experts that are not after your money and focus on quality of the service that they provide. I am very impressed with the level of integrity and high quality work Ive experienced with this shop. Ken is an amazing human being and a great example of professionalism and fantastic quality work.
Very professional and know what theyre doing
Good work and service. Ken was honest and gave me a good price to help diagnose/fix our 2017 prius “pre collision malfunction” light that wouldn’t allow our car to drive more than 4 seconds. Definitely will bring it back for any repairs needed.
Ken was so helpful and offered multiple options with upfront info on which would be a quick fix vs long lasting. He also gave great hybrid maintenance and upkeep advice.
Absolutely and highly recommend Ken if you own a hybrid. My 100K mile car feels brand new.
After years of BMWs and Mercedes as well as Toyota and Lexus, I have never had more personal and professional care than I received from Ken. Fair! Upfront and honest! Delivered on time and far less costly than any dealer or other shops I have been to. I have experienced everything you can imagine and thats after over 30 cars in my lifetime and more than 2 million miles accumulative. Ken is the BEST!!!!
Great place ! Ran a battery test on my Prius for no charge and told me that there was no need to replace it at the moment . Do not go to Toyota dealer at Tustin, they use scared tactics to sell unnecessary services!
Had a very nice experience here, Ken is great and very knowledgeable in what he does. Took my daughters car in with a broken touch screen, Ken replaced it with a new one and off we went. Definitely recommend this place.
Took my prius here to change the brakes and actuator and to replace a cat converter. Ken was super informative, timely and has great prices. GO HERE!
After years of going to the dealership for years to maintain my 2010 Prius, I’ve finally decided to go to other individual auto shop for my regular maintenance. The reasons are the dealership always over charge you or try to up sell non-essential services to you. Having little knowledge of cars, I always went for whatever they recommended even though I knew in my heart that they over charged me for the services.Anyway, I found Caspian through Yelp and decided to give it a shot. Ken, the owner, was very helpful and professional. He gave me a lot of tips on what to do to make my car more fuel efficient. One time I called him up to see if he could help me to put on some venting tube in my battery compartment. He told me to drop by and he did it for no cost.I’ve given him my maintenance record from the dealership and from now on, whenever the maintenance required message pops up on the screen, I’m going to him for the regular maintenance.He is professional and an expert in Prius. Friendly and sincere. I’m glad to find him for my Prius!
Owner is a prius fan. He seems very honest.
My Prius shut down while I was driving and I couldnt get it started again. I had no choice but to have it towed. While waiting for the tow truck I began researching hybrid specialist repair shops. Caspian popped up as the leading hybrid repair shop. The tow truck driver suggested a shop he knew of that did work on Prius engines. He said it would save me tow money since Triple A covers 7 miles for free and Caspian Motors was 15 miles from me. I had the car towed to the shop the tow truck driver recommended. Unfortunately half way through the day the shop Triple A recommended said they could not work on the car because they did not have the right equipment to fix my car. The shop suggested that the Toyota dealership would probably be the only shop to have the equipment needed. I called Caspian Motors and they informed me that they had the equipment needed for the job. After towing the truck there, Caspian was able to diagnose and fix the car within the day! I am so very grateful to find Caspian Motors and will only take my Prius to them from here on out.
Fixed right the first time. Great competitive prices and on time with job. Don’t take your hybrid to just any mechanic. These guys are specialist with the hybrid system. Other mechanics don’t have enough experience to know how to fix it the first time around.
Is very thoughtful and charges fair price for repair and maintenance of prius cars
Ken is a knowledgeable solution oriented mechanic with pricing and service far better than the dealer. I highly recommend him to anyone looking for an expert to work on their Prius.I brought my 11 year old Gen 2 Prius to him because the battery appeared to have degraded significantly. It was like driving an ICE powered vehicle that also had to constantly charge a useless battery.Ken ran some tests, shared the results with me, and provided a few options. We decided a replacement made sense. The car was ready exactly when he promised with a brand new battery.My Prius is a hybrid again. The new battery is operating great. Gas mileage is back up to reasonable levels. Ken also provided additional suggestions on how to get the most out of the Prius.Working with an experienced, honest, and engineer minded mechanic like Ken is invaluable. You rock Ken, thank you!
Our 2009 Prius needed a Hybrid Battery replacement. Ken delivered on his promise. The car is running great so far.
Prompt, friendly and fast service. Ken responded to my inquiry quickly and scheduled me to come in the next day. My check engine light was on. Ken checked it and told me instantly what need to change in my car. He was able to turn it around that same day.Ken also checked in to see how my car was running. Very happy with the experience. Will continue to go there & refer my friends.
I have been taking cars to Ken for over 15 years of various makes and models, and every time the work has been professionally and very honestly done. He will always tell you what needs to be done, what can wait and how long, and give you a fair price to do the job.
Had a great experience, even though my car needed a very expensive part.(brake actuator) was explained in detail what was wrong and how it was gonna be fixed, and service was performed in 1-2 days just like I was told.
My wife and I took our 2007 Prius over to Ken at Caspian Motors after reading great reviews about his business. We were about ready to give up on the Prius and get rid of it. Ken is a great mechanic and also a very honest one. He did a lot of great repair work on it for a very good price and saved our car! I HIGHLY recommend if you need car repairs, definitely go see Ken. Hes got our business from now on!
Expert, honest and reasonable prices. Ken told us what was wrong with our Prius (needed a rebuilt engine) and didn’t charge us for the diagnosis. We took it to the dealer for a second look and they charged us $100 to find out the same conclusion. Ken installed a rebuilt engine and now it runs like a new car. Thanks Ken!
Amazing service. Ken is absolutely knowledgeable and competent in his field of work. I wish I would have known about this shop before. Highly recommend coming here for your Prius needs! A+++++
I went to see Ken regarding a sticky throttle on my 2010 Toyota Prius, and he asked me 10 questions on the 11th question he “said do you have long floor mats “and I said I don’t know so he went and checked it and that was the problem . I know other Car Dealership would have taken and put in Throttlebody for $400-$800 repair and fix something that was not supposed to be fixed .so highly recommend Ken true honest reliable and 45% less expensive than Toyota dealerships.I guess is less expensive because1) you don’t have to pay 💰 for the Service Writer.2)you don’t have to pay for the Managers 💰 cut.3) you don’t have to pay for the Dealerships bottom dollar.Ken uses all Genuine Toyota parts so this is a no brainer.
After taking my 2007 Prius to the Toyota dealership and being quoted an extremely high price for the repair, I thought that my Prius was totaled. However, after looking online we found Ken and decided to take a chance. He ended up being able to fix it for half the price and a better warranty. He finished on time and even did more work to the car for free. Ken was a pleasure to work with and I will definitely be taking my car there for future repairs. I would highly recommend this place!
So glad Ive found a good, trustworthy mechanic for my Prius. Thanks Ken!
As advertised- skilled, smart, polite and reasonable. Ken was able to bring my Prius back to life as other dealerships were offering to scrap it for me. Some mechanics are spooked by the Prius and yet Ken embraces it. Dont waste your time- go to an expert that cares = use this shop for all of your Prius needs. Very happy to have found this place in South Orange County
Its always nice to get the job done by someone who really knows what hes doing!If you have an issue with your hybrid so dont waste your time and money somewhere else because this is the place to fix your car professionally and with a reasonable cost.I came here with some unknown issues, they took my car in a busy day and got it done in just few hours!I highly recommend this place.
I chose Caspian Motors based on yelp reviews and proximity to where I live only. I made the right decision. Ken is a friendly and knowledgeable guy, and he helped me get my 2009 Prius back on the road quickly and for a reasonable price. I will call on him again, to be certain.
Second time I took my beloved 2005 Prius (over 135K miles) to Ken for maintenance work (drive belt replacement). He finished the job very efficiently and proficiently. My cars MPG seems to have improved quite a bit after this maintenance work. Ken also did a great job with replacing my coolant flow control valve in an earlier service due to the check engine trouble code P1121. Ken definitely took great care of my Prius through and through. Will be seeking his expertise again for future maintenance work.
Ken has a small shop that does great work at reasonable prices. He is punctual, does repairs quickly, and takes the time to explain the work needed and why. You wont go wrong taking your car here for repair, as I took my 2006 Prius in and was very happy with his work! Very honest, and as others have said, doesnt try to push additional services on you. A very down to earth guy! Very refreshing!
Ken has repaired my a/c, did my brakes, does my oil changes, and everything done timely, doesnt charge an arm OR a leg! I just love this guy. Hes always available to explain everything, too. I highly recommend anybody with a foreign car to use this guy. My Prius is a little older and Ken is going to keep it going until it is MUCH older.
2007 Prius - 160,000 miles.I took my Prius in 2016 to get it repaired after the engine failed to start. Ken was able to diagnose the problem within the same day and give me a quote, which was cheaper than every other location in the area. My car was back in good shape after only a few days.I no longer live in Laguna Hills but I will definitely come back here to have my car maintained in the future.Ken, Im sorry for posting this so late, you are a lifesaver!
Searching the web for a reliable and affordable mechanic close-by, I found Ken at Caspian Motors and am very glad I did. Calling right away, I explained what work needed to be done on my 2008 Prius and Ken quoted me his prices, and they were great! The job was done in half a day and got my car back running great! Highly recommend; definitely returning for future services. Thanks Ken!
My daughter, Brittany, recommended Ken as a mechanic for my 2009 Toyota Prius. I brought my car into to him for regular maintenance at 140,000 miles. Ken gave me a call a few hours later letting me know there were several things wrong with the car and quite pricey problems. He told me to bring my car to the Toyota dealer and they should still have it under warranty. Yep, 15 year or 150,000 miles and the catalytic converter was repaired with one other item for free!!!! $2000 of repairs Ken could have easily charged me.. I would have never guessed a warranty would still be in effect on my car. Today my car is back with Ken, the man I trust because of his complete honesty with me, getting the other maintenance items repaired. I will recommend Ken and his shop in Laguna Hills to all my daughters, their husbands and all my friends and family!! I have never met a mechanic so honest, fair and knowledgeable. Thank you, Ken!! We will be back!!
If you have a Prius (or any other EV, hybrid or plug in) Ken is your man. He is knowledgeable, meticulous, patient and reassuring. After servicing my Prius in dealerships in CA and AZ, I really enjoyed not only personable service—you get your questions answered by the actual technician not a salesperson!—but also the fact that he specialises in the cars like mine, not just any Toyota car. On top of it, he is a super nice and generous. I highly recommend Toyota Prius Repair Shop with anyone with a Prius. Thank you, Ken!
Ken at Caspian took the time to explain my options. He squeezed me in on a busy day, and did the work for the quoted price, far less than I would have spent at the dealership. Im confident they know what theyre doing, and will definitely go back and refer to friends and family.
Im a shade tree mechanic and there were some unfamiliar hybrid stuff I just didnt want to deal with... Ken knows his stuff! Its a very personable small shop and hes honest about cost but very reasonably priced.
Highly appreciated,Ken. You saved me a big amount of money and time. You deserve me towing my car to your shop get fixed 40 miles away! My car have potential risks cannot be inspected by Firestones, Ken found and resolved it with reasonable price. Thank you for the detailed explanation and your patience. Prius specialist!
2005 Prius- 159,000 milesWhile parallel parking last week, I kissed the curb with my passenger’s side rear bumper. It dislodged several supportive clips, showing about two inches of clear space on one side. I shook my head as the bumper was still attached but looking for a railroad track to tear it off.I called Ken at the Prius Repair Shop for advice. He asked several questions to make sure the car was drivable and the bumper wasn’t dragging the ground. He then asked me to bring it in the following day. I did, and he called back after lunch and said it was ready. Ken reattached the bumper with new clips and said, no charge as it only took several minutes to fix.For the last two years I’ve had Ken perform regular oil and filter changes, a tune-up, and replace the inverter and water pump. Ken is honest, understands the complex Prius Hybrid system, and does what he say he will do.
I highly recommend this shop. Top notch service and workmanship. Ken was awesome and reasonably priced.
I took my RX400h in for repair. Ken was absolutely wonderful. He was quick to give provide me with options and was the best price around. The dealer quoted me over 5 times what Ken fixed my vehicle for. I am truly grateful for his help!
I have my two vehicle. Honda hybrid and lexus hybrid repaired at this place. My overall experience is very positive. I recommended friends and family they all have positive experience ken is very knowledgeable and know his craft very well. If you have hybrid vehicle I highly recommend this place. you wont be disappointed fair price knowledgeable and honest
I have had my car (2007 Prius) serviced by Ken 3 times and each time Ive been totally satisfied. I have 253,000 miles on the car and as long as Kens around I have no plans on replacing it. He is honest, fair and a terrific mechanic. I highly recommend him. 5 stars for sure.
After years of expensive and unsatisfactory dealership service, my husband and I found Ken online and are happy we did. Hes extremely knowledgeable, fair and honest - rare in the business. Thank you Ken for five-star service.
The best expert on Hybrid cars. Trustworthy, excellent service. Toyota dealership gave me $ 1100 price, to repair my car. Ken did it for $ 416. Thank you again.
The service here was great. Prices are definitely reasonable and the car was done in a timely manner. Its definitely worth checking out if you live in the Orange County area and are looking for an alternative to the dealer for regular service and repairs.
Ken is the man. Fair prices and great work. I would return and recommend to my family/friends.
Ken, is à rare find in the repair world! He has always been up front and honest. I first discovered Kens shop on Google a long time ago when the local Toyota dealer told me my brake pads needed to be replaced. Wanting a second opinion I went to see Ken, after checking them he said they still have a decent amount of life left on them. I drove away and have been coming here since. Thanks for your honesty Ken!
SOOOO long story........ I was lied to by a seller on Facebook about a 2006 Prius. He told me the car just needed a new 12v battery and that it was it. My wife and I really trusted him as he seemed to actually be a christian and informed about the christian community. He had the this big acting role on how he was just selling the car with his wife, and they just had it sitting. However upon driving it more home after purchasing it, the car started to break down. I called the best mechanic shops around checking their reviews. However, I was left with unanswered questions and just possible wait times. Ken knew what was wrong just from me explaining the issues what it needed. THERE WAS NO ONE LIKE KEN... THERE IS NO ONE LIKE KEN. This man will truly take care of you. He made my car sound like a brand new car out the lot of a dealership. He really heard me out and was very upset that I had been screwed over so bad. I am utterly amazed after he changed my battery for a new hybrid battery from Toyota and giving me a complimentary service. I had taken my car apart to make some repairs in the back and he put it back together. I did not even need to ask him. He just did it. What is most special about Ken is his expertise, as well as his compassionate customer service. He spent time driving my car just to make sure it ran great. He even test drove it with me. This man does not take this job lightly, it is lifestyle of hard work and integrity. IF YOU NEED ANY SORT OF MECHANIC, ESPECIALLY FOR A PRIUS, THIS IS THE MAN YOU COME TO. BEST MECHANIC I HAVE DEALT WITH AND WILL DEAL WITH IT.
Thank you for fixing my Prius Ken!! Works great and got it to me quicker than I thought! I had to get a new motor installed which was a bummer but Im glad I found Ken! Super nice and helpful, very knowledgeable!!
Just as others have mentioned previously, Toyota Prius Repair shop are super friendly. For me, I needed my Hv battery replaced. Ken gave me an explanation and even options for solving the problem. I opted to replace the battery as a whole. He kept me updated and was very patient and kind with me through the whole process. Highly recommend.
Ken accommodated my car with ease and quoted me the best price out there. My car was back to me in a few short days, and now Im very happy with the results. Thank you!
This place is great! I was having trouble finding someone to install a 12V replacement battery in my Prius but finally found their website and they installed it in about 20 minutes for more than half the price my Toyota dealership was charging. Really nice people and super knowledgable about hybrids!
I just picked up my car from here, and I just want to say that all these 5 star reviews are well-earned!!!! I am so thrilled with the exceptional service I received and the quality of care. I didnt feel I was overcharged as I have with many countless other mechanics in the past, and my prius went from sounding like a jackhammer and a jar of crickets were jammed under the hood to being as silent as a snail!!! They didnt try to sell me a bunch of unnecessary junk, they didnt make me feel like an idiot, they were just kind and gracious and its safe to say I wont ever be going anywhere else for maintenance! THANK YOU!
My family has been going to Kens for all of our car repair needs for years now. We have never had a bad experience and can tell the owner is a very genuine and good person. Highly recommended
Ken is a great all around technician. He works on all my cars to include a Tahoe, Silverado, and our Prius. Great work, very knowledgeable, fair prices, and best of all, HONEST, which is key when looking for a mechanic. Highly recommended! Go here and you will find your Mechanic.
Trust means a lot when it comes to car service and repair. I trust Ken to be honest and fair. He knows the Prius and won’t sell you a bunch of baloney like the dealership. I’m grateful to have had a neighbor recommend his shop!
Ken is the best. Wont take my car any place else. I am a first time Prius owner and just purchased a used Prius. I brought it to Ken for an inspection. He is knowledgable, friendly, listened to all my concerns and explained everything I needed to know. His prices are great and I love that he is on my side and going to bat for me against dishonest dealers and vendors. As a woman going in for car repair I hate the idea that I am an easy target for unscrupulous auto repair shops. I love that I now have a place to take my car that I trust.
I was referred to Ken and Caspian Motors by a friend. I had my wifes Siena serviced there first (break job and engine gaskets). It cost me half the Dealers estimate, and the job was very well done. Ken reported what needed to be looked into, but suggested what was necessary at the time, and he’s been like that since. He is very trustworthy and easy to work with which makes rest of my family very comfortable dealing with him directly. We are very happy with his work and prices, and highly recommend Caspian Motors to anyone.
Im so happy to have found and reached out to Ken before taking my Prius to the dealer. He diagnosed and fixed my issue in less than 24 hours at a VERY reasonable price. Ken will be my go to mechanic for all of my Prius needs.
I have a positive experience at this place. I took my Toyota camry hybrid to Ken.he diagnosed my vehicle right on the spot and repaired in one day he is very knowledgeable if you have a hybrid vehicle And Looking for a knowledgeable and honest person with reasonable price Ken is your man to fix you hybrid/EV. I recommended family member and friend they all have same positive experience. thank you Ken for your service
Ken is the mechanic you are looking for if your looking for an honest and knowledgeable mechanic. He is the ONLY mechanic that works on my car (2003 BMW 525). I would recommend him to anyone that wants it done right the first time on time at a reasonable rate.
Great service. Great warranty. Ken stands by his work!
I cant say enough good things about this shop. The owner knows Priuses (or Prii?) like the back of his hand, and he went out of his way to help me out. You will not be disappointed!
Ken was very helpful and installed new engine in our prius that works great.
Great mechanic shop! Ken always does great work and always does his best to keep my costs low. He saved me thousands vs taking my prius to the toyota dealership. I highly recommend this place.
Great Toyota mechanic! If you need work done on your Toyota, hybrid or traditional, youre missing out if Ken is not your mechanic. Way more reasonably priced than the dealer and really knows the Toyota line of vehicles.
Brought my Lexus hybrid to be checked after first taking it to the dealer....what a difference in price. Ken is very knowledgeable and got my Lexus hybrid battery fixed for less than half the price I was quoted.Highly recommended!
I appreciated that Ken took the time to not only answer my questions about the repair but he thoroughly explained ways to prevent unnecessary wear on the parts in the future.
For about 8 years, I am still seeing the same quality and honesty as day first. I never change my repair location to any other place with the doubt that they might damage or break something and not letting me know. I feel this place trustworthy and professional, so, why should I look for any other place.
I am so happy with the customer service and the repair done on my Prius. Honest, reliable, affordable and timely service. Will be back for my next service for sure! Highly recommend this business
Incredibly service. Above and beyond! I can totally see why my friend referred me to Caspian Motors! Their prices are reasonable and honest and also a great deal!
Ken is is honest, fair, & knows more about Prius’s than anybody I know. Has serviced my prius’s for years & did a recent rebuild on one that made it drive like new again!
Ken did a great job answering all of my questions and diagnosing my vehicle. I would highly recommend him to anyone.
Was having problems with coolant level. Ken helped me resolve my problem.. and gave me some good advice on my 200,000 miles Prius 2006. Assured me that it is a workhorse and that it had a long way to go.
Brought my car in with red triangle of death and got it fixed same day for half the price Toyota was going to charge me. Im very happy, when I have more money Ill get my A/C fixed here too.
I first met Ken at Caspian Motors 3 years ago when he refurbished the battery of 2004 Toyota Prius. The repair was unexpected and I was short on cash. Ken suggested we repair some of the cells in the main battery, which should keep the car running for about a year. That repair lasted 3 years. Last month when the rest of the battery had been depleted I immediately had my car towed 70 miles to get it to Ken who did a great job getting me back on the road. If the red triangle light on your Prius is on or it is running sluggish give Ken a call, he is the Prius whisperer.
I have been fortunate to have found Ken. He is very honest and always tries to assist me in keeping the maintenance cost of my vehicles as low as possible. He is very knowledgeable and provides highly quality customer service at the lowest cost.
The best place for your Lexus and Toyota repairs. Ken is an expert mechanic that can figure out any problem. 5 star knowledge
I had a terrible experience with Ken. This was my first time and I called on Monday for an appointment and he said he was available this Thursday at 10am. This Thursday was thanksgiving but I still came because he said he was available. I came and called Ken and he said its thanksgiving were closed and rudely hung up on me. I was trying to explain to him that he told me on Monday to come this Thursday and he rudely hung up the phone while I was talking and didnt even reschedule! If Ken kindly apologized when I called him and reschedule an appointment with me I would have never wrote this review. This just shows how unorganized and unprofessional Ken really is. Im not coming here again.
This shop is absolutely amazing. I am so grateful to have found Ken. He is hands down the best mechanic I’ve been to. Very honest, and knowledgeable which is a rare thing in and of itself in this industry.My engine was making weird noises and I was taking it from one mechanic to another for diagnoses and estimates. I was not happy with anyone’s answers or integrity up to this point which led me to call Ken, whom I came across through a referral from a friend. When I first called him and told him the engine problem I was having with my Prius he asked me a couple questions and diagnosed the problem immediately which no one was able to do before. He didnt even hesitate. Based on the content of the questions, the speed to which he got right to the heart of the issue and his kindness, right there I knew he knew his stuff, he wasn’t going to take advantage of my situation and thats when I started to relax that I was finally in good hands. When I brought my car in he looked it over, confirmed his diagnoses and then spent hours trying every trick in the book to see if there was any way to save my engine. As it turns out my engine was failing due to other mechanics mishandling that I had been taking it to. Unfortunately it was too far gone at that point and I needed to make plans to replace it.Ken got to work and found a remanufactured engine for me at a very fair price, installed it and had my car back to me without any hiccups and in a very short timeframe. Ken is hands down THE expert when it comes to Prius hybrids. I will be taking my car to him for routine maintenance I dont want anyone else working on my car after this engine ordeal. Theres no one like Ken you truly are in the best of hands with him.
Ken is the best mechanic I know. I have been bringing my cars to repair for over 10 years now. I wont go anywhere else! I had a 1988 mercedes and now I have a 2001 toyota camry. Ken has helped me keep my cars running! I commute all the way to Laguna Hills since he is a very trust worthy mechanic. He is quick to finish any job that is necessary and will listen to anything that you may have a concern with. He is very friendly and I highly recommend for anything from oil checks to assisting with smog checks. There is a certified smog check right next door, so very convenient if you are needing to do that too!
You wont go wrong with this place with your hybrid or Ev vehicle repair A plus highly recommended
Ken really went above and beyond for me when we had issues with our car. I highly recommend him!
Excellent experience with Ken who is an expert with any Prius issues your car may have. Ken is very open to the fact that he wants you as a customer for life and his work and prices will definitely keep you as a satisfied customer.
Awesome service! Quick turn around time, and fair pricing. Can’t really ask for more than that when it comes to prius maintenance or repairs! I will forever go to ken for all of my prius problems or maintenance that needs to be addressed. I had to have a few parts replaced on the prius and the dealership quoted me an astronomical price. After speaking with ken on the phone, I was educated on what exactly went wrong with my prius and what my options were to cut corners on cost. Bottom line! If you have a prius and don’t take it here you’re a fool..Thanks ken, be seeing you in the future!-Paul