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Eurotech Knoxville Sales & Service
7223 Oak Ridge Hwy, Knoxville, TN 37931, United States
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Eurotech Knoxville Sales & Service
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Review №1

Whatever you need for your Porsche, take it to Eurotech. Rick and Janis not only do great work at fair prices, they are tremendous supporters of the Porsche community with local event sponsorships and PCA events throughout the region. They are part of the fabric of the East Tennessee Porsche community, and their service is top notch!

Ki
Review №2

This is one of the most professional companies I have ever had the pleasure of dealing with. We have used them for years for repairs to our vehicles. They never disappoint! They are a very honest group of people and they do what they say they will do. We trust them to advise us when purchasing a vehicle as well. They are just top notch!

Sh
Review №3

At a time when I was at my wits end with my car, Rick and Janice reached out and offered their services. They went above and beyond to help me get my car to their shop, and worked tirelessly to properly diagnose and fix my transmission issue. Honest experts with import cars are hard to find, but at Eurotech of Knoxville they are the best. Great customer service, excellent communication, and wonderful mechanical work, all at prices that make the dealerships look like crooks.

Ro
Review №4

Rick and Janice are the best. Since 2016, they have performed several repairs and/or modifications to my 99 911 996 and 04 Cayenne. Regardless of the repair or need, they are a full service shop and can address all aspects of work. In addition to their experience and capability, they maintain a good schedule so as to minimize your vehicles downtime. Without hesitation I can recommend entrusting your vehicle with them!

Tr
Review №5

Eurotech has been great to my cars! Rick, Janis, and the rest of the team are awesome! Quality work, reasonably priced, and done in a timely manner. Excellent work from an air-cooled Porsche to a modern BMW and anything in between.

Su
Review №6

I have purchased 6 cars and this has been the best experience that Ive ever had! Will definitely be back!

To
Review №7

Eurotech is a class business. If they tell you you car needs specific attention, it does. They never take advantage of customers. Their technicians are first class and knowledgeable. In the last 10 years I have not had any other service center touch my Porsche, except when out of state. They are the best.

Ja
Review №8

I took a Porsche Macan S in for an inspection for any oil leaks. I was quoted $136. My bill was over $160. Didnt think much of it until I got home and looked at the bill and there was a shop charge of a little over $10. Called in and was told that an 8% charge is added to all bills and that fee is capped at $39.99. Personally, I thought the inspection report I received was a poor effort but I was willing to live with it. The Shop fee did rub me the wrong way and I professionally expressed my concern. I do feel that a local company that is doing business in a small town should be a little more open about charges. Hospitals and Doctors tend to slip additional charges on bills. I am not use to mechanics doing that. This raised a red flag with me and I will probably not use them again. Pretty disappointed. They might be a great mechanic shop(I honestly can not say) but I would rather take my car somewhere where I feel like things will be thorough and fair.

Je
Review №9

I absolutely love this place. I purchased my 2007 Audi A4 from them I could not be more happy with my purchase. They went above and beyond to help me and they continue to service the car for me. I would highly recommend this place to my family and friends. Thank you very much for everything you have done for me.

Br
Review №10

I purchased my first convertible, a 2008 BMW Z4 3.0si. I love the vehicle, but even love more how my car buying experience was. Janis and her husband were fantastic from first contact, fair (good deal), honest, and followed-through on every element of the transaction. They even drove my Z4 to Raleigh from Knoxville (they had an appointment in NC, but wow, who does this these days?) — they let me know about the couple of small cosmetic flaws in advance which were minor things, but I appreciated that. And they were the nicest people in the car business Ive ever come upon through decades of different vehicle purchases and ownership. Truly a class act and Id buy from them again in a heartbeat.

Bo
Review №11

We have used Eurotech for years servicing our BMW’s and have always felt we received good honest service at a good price. Most recently had them do a pre-purchase inspection before we bought our last car. Will always use them and recommend you do so!

Te
Review №12

Ive used Eurotech for all my auto services for years now because I know that they will always be upfront and honest about repairs and expenses. They also always get my issues fixed on the first visit and usually within a day or two. I highly recommend them for anyone needing to service their European vehicles due to their prompt and professional services.

RG
Review №13

I’ve had multiple Porsches serviced and repaired at Eurotech for several years. They are a professional shop with excellent customer communication and good prices. I have had them work on everything from newer cars to classics and not disappointed yet!

Jo
Review №14

I stopped by to have Rick check out my front suspension as it was making a noise. Another person thought it might be a wheel bearing. After Rick and one of his special Tech’s examined the car, it was determined to be a broken strut. Rick provided a good quote, doing exactly what needed to be done. The job was finished on time and excellent quality. I highly recommend them.

Ro
Review №15

These guys are always professional and go out of their way to make things right. They never over charge or try to push things that are not needed. i have always came in and received the best service of anywhere I have gone over the years. I would recommend to anyone looking for a great service center that treats you fair.

Ce
Review №16

Just moved to Knoxville and had to take my BMW in for a repair. Rick was extremely helpful in helping me find out what the issue was and the service was fast as well as affordable. I will definitely be back thanks guys!!

He
Review №17

We always use them for our Jaguar and Mercedes. Best service in Knoxville without dealer prices! Highly recommend!

Au
Review №18

Very professional. I had them diagnose a bad vibration in my BMW and they determined it was a driveshaft guibo and center support bearing. Within the week, they had replaced both parts which I had authorized them to do so and now the car drives like new again. The price may seem steep but you get what you pay for in the automotive industry! Skilled labor isn’t cheap, cheap labor isn’t skilled! Would absolutely bring my BMWs back to them for future services. Highly recommend.

Ma
Review №19

Great company to do business with! They worked our VW in when they were booked up for the week. Thanks Eurotech for your honesty & dedication to the auto service industry!

Ca
Review №20

Great customer service! Always has my car done quickly. Keeps my 5 series BMW running like a champ!

T
Review №21

Eurotech Knoxville provides honest quotes and friendly, knowledgeable service! They did a thorough inspection of my car before I bought it and did a great job changing out my wheels for the season!

Jo
Review №22

I had wrote a review last week about euro tech, and kinda jumped the gun on my experience well, I have to most definitely change my review, being a disabled veteran with low funds was not happy with I thought was my finished situation, I got a personal call from the owner and shop manager asking what was my issue, after explaining the situation they told me to bring it back to resolve my issues which is unheard of in todays world, needless to say kudos to eurotech for being one of the stand up guys and going above and beyond to make things right.I can definitely say that speaks miles in courteous and professionalism and would definitely recommend them for anyone having mechanical issues.True customer, John Moody

Ed
Review №23

High quality service at the promised price. This is my Go-To Porsche repair facility!

DA
Review №24

Very Knowledgeable Owners and WorkersThey service my Porsche 991 and my Macan Turbo when I need work done.They perform work in a timely manner and keeps you up to date in the process.They treat your vehicle as if it was their own.The prices are fair and they will advise you on future service recommendations to keep your vehicle running in top condition

Be
Review №25

Great place! Drove my Mini from California and it didnt enjoy the 3000 mile ride. Got settled out here in Knoxville and had a check engine light. Found these guys and I am very impressed at the quality of this shop.Customer service is great here! Everyone is very friendly and helpful. I got an upfront cost estimate for the work to be done, as well as some very honest feedback and advice from their mechanic. They are very timely, and stick to the timeframe they give you.Thanks guys!

Me
Review №26

I brought my son’s mini in for them to change the serpentine belt and there was an oil leak that kept causing the belt to come off. I paid $1600 and the problem is not fixed. Took it back and they said it was another issue and was going to charge another $700 to “fix the real issue”. Not sure why they didn’t find the problem the first time, but needles to say I just threw $1600 out the window.

Sh
Review №27

Absolutely the best place Ive ever taken a vehicle. Friendly, happy hardworking individuals that can properly identify problems in a timely manner. They are very well equipped to handle most European makes and models.

Ga
Review №28

Even though were social distancing during the pandemic, the team here was able to complete my car service with no contact. It was fun to wave to Cliff from across the street as he put my invoice and keys in my car when it was ready to pick up. And, Penny the Mini Cooper is happy as always after a visit to Eurotech. Thanks everyone!

Tr
Review №29

Staff is great and helpful.

Jo
Review №30

Just had a new to me Mini Cooper serviced/repaired here. Service was awesome, price was very reasonable. Very friendly and easy to deal with staff. More professional than the local dealership. Highly recommend.

ma
Review №31

We have taken two BMWs and two Porsches to Eurotech regularly. Great facility, great staff, timely and knowledgeable, and straight shooters. Will continue to take our cars there.

Ma
Review №32

The only place I take my Porsches once they are out of warranty. Honest and dependable. I have had almost every level of service performed at their location and have been very happy with the work on all of my cars. From tires to complete engine rebuilds, this is the only place in Knoxville to go.

Da
Review №33

Excellent Customer service with great attention to the job at hand.

Ge
Review №34

Inquired about a repair to my BMW 7 series. Rick was very informative and polite. Just by the phone call I am looking forward to Eurotech and it’s employees performing the repair. They are the ones for any work that you might need! Highly recommend Eurotech of Knoxville!

Sa
Review №35

I had left an email message from their website on Sunday, needing to hear back from them ASAP to fix my GTI. I was very surprised to have woken up with a voicemail from them Monday morning! They got back to me very quickly and scheduled me for the following day which was perfect. Within 45 min of being here they already fixed the major issue and did an oil service after that. Very friendly staff, very straight forward and honest, very impressed!

Ke
Review №36

Rick and the staff at Eurotech have restored my confidence and respect in auto service. He/they researched the problem with my BMW X5, including calls to BMW and the local dealership. I’m confident that my vehicle received the utmost service and repair and very highly recommend these fine people.

Jo
Review №37

Eurotech Knoxville took great care in diagnosing and repairing my 1980 Porsche 911SC. I was kept informed of the diagnosis, estimated cost and repairs status. The repairs were completed in a timely manner and at a fair rate. The staff I dealt with, Rick, Janis and Cliff were all very kind. The facility was very clean and neat that shows pride in their work and workplace. I highly recommend Eurotech Knoxville for Porsche repairs by trained Porsche enthusiasts.

Ro
Review №38

First time using Eurotech and very pleased. Work done promptly and reasonable.

Jo
Review №39

Rick is the epitome of an honest mechanic. Hes a good friend and an all around great guy! I would trust any of my vehicles to him and Todd. Dont hesitate to take your car here for anything!

Br
Review №40

Thanks to these guys my jetta now drives like a dream. I will definitely come back here again they are very friendly and know what they are doing and prices are awesome. THANK YOU EUROTECH YOU GUYS ARE AWESOME!

Hy
Review №41

Very satisfied. Eurotech is the only place that I take my car for regular maintenance and other problems. They are answering all my questions patiently and clearly. The waiting room is also very clean and comfortable.

ft
Review №42

Great guys. They were accommodating to get my car fixed since I was traveling through. They were to fix everything even an AC component that other service shops could not fix.

Jo
Review №43

I have taken my X5 to Eurotech many times. Eurotech has very knowledgeable repairmen. Their staff is very friendly and responsive. They are honest, and I trust what they recommend. Eurotech does great work at about 1/2 of the cost of your import dealer.

Ha
Review №44

I brought my Audi A4 to them and they are so professional. Rick is a knowledgeable and very honest mechanic and he runs a great business. Cliff, who works the front desk, is super great and friendly too. Definitely recommend them to anyone.

Ma
Review №45

Ive dealt with Eurotech quite a few times. Rick and the crew are great to deal with. Ive personally dealt with Rick and Cliff and really think highly of them. They are prompt with communication and I trust my euro with them without any worries. I will continue to do business with them. Eurotech knows their stuff and I highly recommend them to anyone who cares about the repairs done to their Euro.Thanks!

Tr
Review №46

Knowledgeable and friendly staffClean and tasteful waiting area and restroomsOwners are amazing!!Top notch when it come to fixing my Mercedes, will be a loyal customer from now on.

Sc
Review №47

Rick found the most economical fix to my 911. Good honest people to work with . I would highly recommend Eurotech .

Ti
Review №48

Ive owned my 79 911 SC Targa for 12 years and would not have the car worked on by anyone other than the professional crew at Eurotech of Knoxville. They have gone above and beyond what was expected each time the car was in for major or minor work related to putting the 911 back to its original state. They truly care about your car and treat you like family.Rick, Cliff and Janis have always worked to minimize downtime and costs and in the process have easily won my trust and loyalty as a customer. The facility is top notch, the work performed is excellent and their customer service is second to none.You will not find a better shop than Eurotech of Knoxville no matter what the problem or make of car.

c
Review №49

Eurotech is very trustworthy and does the job right the first time. They are car enthusiasts and are creative in solving problems that stump other shops. Highly recommended.

St
Review №50

Do yourself a favor and find another place, I have dealt with these folks and they are not Professional whatsoever. They just give you a lip service and an attitude on top of it by the person who answers the phone. I am taking my car to another state to have it serviced.

Am
Review №51

Not thrilled. I realize Audis are expensive cars and expensive to repair, however being charged for an hour ($120) to diagnose a dashboard light which took 20 minutes and is still on seems ridiculous considering I called the Audi dealership while sitting in their waiting room and was quoted $70 to diagnose the same dash light (which is not engine related). I stood at the counter for quite awhile after the car was returned with no explanation as to what was going on (they were quoting the repair which (had they asked) I wouldve told them to not bother). Plus there is a sign in the office telling people to leave them a good review and they will get 10% off their next visit.

Za
Review №52

Excellent customer service. Great people and fantastic results. Will be doing business again!

Me
Review №53

Rick and Janis (and Cliff) helped rescue me this past weekend when I was stuck mid-journey in Tennessee with a charging problem in my 1988 Porsche 911. Out of respect for their privacy I wont detail what all they did but they went WAY above and beyond to help me out. Professional, knowledgeable, friendly, got my alternator fixed up and I hopped right in the car and drove the 1001.6 miles home to Minnesota without issue. Thank you!

Ja
Review №54

Awesome service !!! Fairest pricing in town! Friendly and easy to deal with.

Da
Review №55

I didnt even get in door called set appointment and find out if they could even do the job and got hung up on lol whatever bad business practices ill go elsewhere I suggest you do same.

co
Review №56

Great experience, car was done correctly and in a timely manner. Would recommend to anyone who wants great and quality work.

Ch
Review №57

These guys are first class and very prompt with any issue that comes up. Their communication and work ethic is second to none!!!

Gl
Review №58

High prices

Mi
Review №59

Eurotech is now the only place I will take my 98 Boxster. They know Porsche better than any other import repair service in Knoxville. I had previously taken my car to 2 other import repair shops for various issues, but none have been as efficient and cost effective as Eurotech. I wouldnt trust my car with anyone else!

Ke
Review №60

My husband and I regularly bring our Audis to Rick at Eurotech. He is honest, knowledgeable, and takes the time to explain what our vehicles need. Rick and all his staff have always taken care of us. We live in Maryville now but will continue bringing our vehicles to him at Eurotech.

Dr
Review №61

If you drive anything European get your service here. Great work, friendly staff, business you can trust.

Kr
Review №62

Rick and the team are great!! They continue to care for us and all our cars so well.

Be
Review №63

Great service on foreign cars at a fair price.

Ca
Review №64

Great staff. Very thorough

Ke
Review №65

I challenge any European car enthusiast to find a better shop in the greater Knoxville area. I have price checked other highly rated shops (since price is a big driver for most customers) and always found Eurotech to be a lower price than the competitors (and of course the dealership). That isnt to say the price is cheap -- we dont drive cheap cars, and many things require several hours of expensive labor -- but I have always felt the price is fair.Cliff has always been great about communicating what is going on, what they have found that needs fixing, what the cost is, and when the car is ready. Ive never walked in not knowing what Im going to pay -- none of the well, we told you it was going to be $250, but it turns out its going to be $400 and we didnt bother to call you. That doesnt happen.Its refreshing to feel comfortable dropping your car off with a crew you can trust, knowing the cost, and not feeling ripped off. Ive been taking my 2003 Audi A4 Avant to them since approximately late 2012/early 2013.

Bi
Review №66

Very professional and great to work with

Br
Review №67

Honest and efficient. Best place to get repairs.

Be
Review №68

Very knowledgeable with VW buses, nice staff!

Ro
Review №69

I’ve been to Eurotech a few times with Mercedes and Porsche repairs. Rick and his team are honest, ethical, experienced, and skilled.

Jo
Review №70

Looked at my car even though its not european found my problem and told me what i needed to do. That is pro service. i asked to pay and Rick said i didnt owe anything. Good honest and certified. if ever i own a porche il bring it here.

Ea
Review №71

Great service was seen in the same day i called

La
Review №72

I was over charged on my jaguar. The original estimate neva had a extra 100 charge.This place is a rip off!

D'
Review №73

Very clean facility. Good customer service and friendly staff.

Ch
Review №74

Great service and top level professionalism.

me
Review №75

Good, quick, pricey but worth it. Beware: they do not accept checks.

Ra
Review №76

Wonderful service and extremely knowledgeable!

Information
75 Photos
76 Comments
4.7 Rating
  • Address:7223 Oak Ridge Hwy, Knoxville, TN 37931, United States
  • Site:http://eurotechknoxville.com/
  • Phone:+1 865-693-8911
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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