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Express Auto Center
3611 Sutherland Ave, Knoxville, TN 37919, United States
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Express Auto Center
Comments
Ja
Review №1

Went with a friend so she could buy a new Odyssey as her husband was not able to be there and she wanted some help for the negotiation process. Our salesman Jeff was excellent throughout the entire process. The van itself had a defect in the rear glass that probably should have been caught during either the PDI or when being detailed prior to delivery. The biggest concern we had was that the detail department completely botched their job. Bug splatter all over the front, blue stains all over the door jambs everywhere, scuffs on the interior everywhere and some of the tape that goes between the tail lamp and the body was not removed. Someone needs to go back to school and learn how to clean a vehicle, especially when its a $50,000+ brand new vehicle, or choose a different profession. If not for the complete lack of care shown by the detail department and the rear glass defects that probably should have been caught beforehand, we would have easily given them 5 stars. So, if you choose to purchase a vehicle from them, just do your due diligence when checking it for cleanliness because its very obvious their detail people wont give it the attention it should receive.

Mi
Review №2

They are so nice here. And very fast never had to get the kids out of the car to get a oil change. Love it.

Ju
Review №3

They take care of all of my car repairs and are always very friendly.

Jo
Review №4

Joe and Ali are the best. Very reasonable pricing and they get the job done. It’s tough to find a good repair place but not with Express. Go see them for your car needs, you won’t be disappointed.

An
Review №5

Unprententious garage and servicemen (mechanics). Friendly. Competent. Low overhead. Joe (owner) was my student a long time ago. Gives me great deals on parts and labor. Im happy hes in town👍

An
Review №6

The business owner stop what he was doing to help me replace a part that I didnt even by there and was very fair and let me talk him down from the labor hourly rate I really appreciate it it is very kind and I represent a satisfied customer.

Ha
Review №7

These guys are great! Fast and so helpful.

St
Review №8

100% honest, reasonably priced with no gouging. I would recommend them to EVERYONE.

Kn
Review №9

Great experience! Super helpful, friendly and fast.

Fr
Review №10

This shop has a lot of characters love fixing my car here. I have been coming here over 5 years. Joe is very reasonable in his prices and never tries to upsell you. I would highly recommend coming here, this place is Gem!

Jo
Review №11

Every time I come in they seem to remember me. Friendly. Only fix what is broken. Very reasonable prices. If can figure a less expensive way to repair, they do. Often can fix same day. Also good place for a usable used car. Bravo!

Jo
Review №12

Not friendly with deaf people and refuse to do service with them.

Cl
Review №13

I just came from Express Auto Center and I couldnt be more pleased! This place is the BOMB and the customer service is above and beyond. If I could give them more stars I would!

De
Review №14

Honest service with fair prices. These guys can fix anything.

ca
Review №15

Joe is the best. Very honest and good work.

Da
Review №16

Poor service rude expensive would not recommend a 0

Di
Review №17

Fantastic help and service friendly will be back

Pa
Review №18

Super helpful. Great service

L
Review №19

These guys are awesome. Keeps your old cars running at reasonable rates.

Mi
Review №20

If I could write a zero star review I would. Brought the car back four times for the same problem and they dont seem to know how to fix cars. Each time they want to charge me more. Do yourself a favor and find a more reputable auto repair shop.

Ch
Review №21

EXPRESS AUTO IS A GOOD:) AND HONEST AUTO REPAIR CENTER !! THEY ALWAYS TAKE GOOD CARE OF MY CAR NEEDS HASSLE FREE; BEING THAT IM A WOMEN THEY HAVE GREAT CUSTOMER SERVICE AND HONEST MECHANICS!!!****************

An
Review №22

Great work at fair prices

US
Review №23

This little shop has been putting in great work for years.

Bi
Review №24

Very helpful and very nice

Fr
Review №25

Great service and prices.

us
Review №26

Love these guys!

Kr
Review №27

They are after money I guess. Been there only once and that was the first impression I got from them.

Ca
Review №28

They will get You back on the Road 😎😎😎

El
Review №29

Good shop.

Am
Review №30

Im a single girl and my ignorance in cars have been taken advantage of by OTHER mechanics. But Express Auto always takes good care of me and my friends.

ni
Review №31

Rude. Apparently doesnt need customers. Go elsewhere.

ch
Review №32

Ole Alee

St
Review №33

Great guy

Information
2 Photos
33 Comments
4.2 Rating
  • Address:3611 Sutherland Ave, Knoxville, TN 37919, United States
  • Site:http://express-auto-center.edan.io/
  • Phone:+1 865-558-1800
Categories
  • Auto repair shop
  • Car dealer
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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