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Life Storage - Killeen
4201 Clear Creek Rd, Killeen, TX 76549, United States
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Life Storage - Killeen
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Ni
Review №1

Split a climate controlled unit with one of my friends as well as two parking spots. Renting the unit was simple and quick. The representative at the front desk was very friendly and accommodating to our circumstances.While away we had no issues with the unit.Upon returning after around 8 months there was no damage to anything inside, no bugs, or anything like that.I’ve had pretty bad experiences renting storage units in this area but this place lived up to the reputation. You might pay a bit more but if you care about your belongings it’s worth it.

Jo
Review №2

The units are clean, the office is nice, and the staff is fantastic. Especially the store manager Belinda, she was so helpful and assisted us in getting multiple units during a time crunch. Recommend this location to anyone.

An
Review №3

I’ve used this storage company for 7 years. I lived overseas and needed a place to store my household goods. Staff was always pleasant and willing to help in any way possible despite the distance. Customer service was great and never had any issues. Comforting to know the things I owned were safe and secure. I highly recommend them.

Yv
Review №4

Belinda, the Store Manager was amazing! She was very accommodating and caring. Unit was more than adequate and the smooth process allowed us to reserve and check in without issue. The free van rental was a huge bonus!

El
Review №5

Store manager is amazing. She helped me last minute get a unit and was so helpful. They have amazing customer service. I highly recommend them..

Ma
Review №6

Good place to keep your stuff from getting sun bleached.

ca
Review №7

Why yall dont ever answer the phone?

Sh
Review №8

Always get the help I need and my storage is always protected as promise. Benny has always made sure I was good and ask if I needed anything else. I definitely recommend this place.

Pe
Review №9

Recieved great service from Belinda.It was outstanding. 😀

Al
Review №10

Kept a storage unit and parking space here for over a year, very professional and great service.

Ge
Review №11

Good svc and perfect location for me and price isnt bad.

Gr
Review №12

Great place. Very clean. The office staff is very accommodating. Thanks for a great experience Belinda.

R
Review №13

I have been a plenty of storage facilitys, this store is, was and will be top tier. If your in the area, please stop by and say hello to Belinda Ullery for me. The entire time i was present on the property, there was a warm smile present on her face. Texas, thank you!! Richard, Wemovefreight4konami

Br
Review №14

Management at this facility is very professional. They provide excellent customer service at all times. Ver clean and safe facility Highly secured.

Ma
Review №15

Edit to say the employee was Belinda and she’s a sweetheart (:Just rented a unit here online (suuuuper convenient). We went into the office today to get a truck rental and the employee was extremely friendly and knowledgeable. Thank you!!

DJ
Review №16

Awesome staff, couldn’t ask for better!!! Both Belinda & Benny were great!!

Mi
Review №17

Great place to store youre stuff.Lots of room to move around...

Sh
Review №18

Great customer service!!! Thank you guys!

co
Review №19

Pretty detailed and knowledgeable service and professional personnel.

El
Review №20

Great spot off clear creek; and stan schlueter is close by too

Ny
Review №21

Great place to store your belongings.

La
Review №22

Clean area, storage units, and driveways up to units! Friendly service and very helpful! Belinda at the front desk was really nice!

Ta
Review №23

Their customer service is horrible. Their policy could use some revising. My storage unit leaks when it rains. Now they’ve raised my monthly fee because of a greater demand in the area which should have nothing to do with the people who have already been there. I would recommend going somewhere else before coming here. It’s not worth your time. I’m inclined to believe that all the positive posts are friends and family.

Sc
Review №24

Great place to store for short or long term. The site manager in Killeen is always nice, has a smile on her face and very helpful. Would definitely recommen .

A
Review №25

I am an Actual Customer. The Prices, Customer Service and Facilities are outstanding. Even the website is user-friendly and easy to navigate.

Du
Review №26

So Far, So Good.The pricing is awesome, especially for the size.The employees at the front desk were extremely nice and helpful.The location is easy to get to, the access points are large and easy to maneuver.The lot for storage of cars (which I am not using) seems to have some older cars with broken windows and flat tires. The newer cars that havent been their long and are in good condition.The storage unit itself is good and clean, 10x15.So far, So good. Hopefully, during deployment, I will not have the problems as other Reviewers. But if I do, Ill update this.

B
Review №27

Rented two storage units from Life Storage and I was pleased with the service. Very, very spacious inside the gates. No problem with big trucks getting in and out. No problem with front office. Good gate hours. I even got 1 month free for both units. Thanks Life Storage.

Ju
Review №28

Mrs Belinda was so helpful and very professional. I leased a storage for a few weeks until I close on my home and she stated because I leased the storage and the van shed let me use her furniture dolly for free. The cost was also discounted due to me be a veteran.

Ge
Review №29

Awesome service

Ch
Review №30

The staff was professional and reserved a unit for me in advance. When I got to the facility the paperwork was quick and easy and I was able to store my things that day. My unit was clean and easily accessible. They have great storage materials in the office. I purchased a bag for my queen mattress. Would recommend this place to anyone.

Mo
Review №31

Rented just the van to move yesterday and the process was quick and easy. Belinda was very nice and made the experience that much better with her friendly personality.

Da
Review №32

Did the research and LifeStorage had the best prices around. Was very impressed with how clean and secure the place was. I moved into our climate controlled unit and realized I needed a little more space so I rented a unit online. When I brought another load back it was a breeze to get paper work signed and get into our other unit! I have no worries about my things while Im away the staff patrols the units regularly and everything is on surveillance.

Ve
Review №33

I liked the job that Amanda did helping me. She showed me where everything was and seemed to genuinely care about my experience there. I like that they have model storage units in the office so you dont have to walk all over creation just to see a model unit. I also loved the fact that they had at least one box from each type of box put together to give you an idea of the size of the box before you buy it. I hate getting home realizing I either needed a bigger box or a smaller one. At least when they are put together on display you can see the size prior to buying it and not having to guess.

Mo
Review №34

I absolutely love this storage facility. They are super friendly and easy to get set up and into a storage unit. Both inside and outside is very clean and well kept. I could not believe how large this place was!!!! It’s a lot bigger than you think!!!

Bo
Review №35

Great place to storage my gear and easy process! Good team down there!

Cu
Review №36

This storage facility has been amazing. Great staff, clean storage units, and I had no issues getting in and out of the secured facility. I highly recommended this facility to any military members/and civilians.

Ed
Review №37

These guys came in just in time as I was in a pickle. Affordable rates, clean facilities, and extremely friendly. Highly recommend this storage facility whether it be long term or short term.

Di
Review №38

I got there a little late right before closing and the lady behind the counter was so nice and patient. If ever I need storage again I would definitely use Life Storage. I wish I had known about them sooner....awesome guys!

Ri
Review №39

Been using them for a few years now and Travis and Belinda have both always been great and my unit and property is well taken care of. Recommend to anyone needing storage.

Dr
Review №40

The staff was very helpful. The prices are very affordable and priced a lot better than the surrounding area storage units. I was very pleased to such great customer service.I like the way they had actual units sizes to show you and you didnt have to walk outside. I would definitely recommend this place to anyone.

Al
Review №41

Great experience and good prices. Travis was amazing at helping find the right sized unit for me. Travis is also a great help when I forget my access code.

Ty
Review №42

Not the cheapest ever but plenty of options to fit your needs. Youre probably better off buying your own renters insurance, but if you dont want that hassle you can just go with theirs. The units are clean and easily accessible. Security seems good too, requiring a code to get back to the units and cameras all over the place. They also have rental trucks available if you need one.

El
Review №43

I recently went in to get a storage unit here. I was pleasantly surprised at how clean and great the prices were in comparison to others in the area. Our plans changed and ended up not needing one, but Travis was extremely helpful and explained everything. If we do need one, well definitely end up going back here.

Th
Review №44

This company has charged my deceased friend’s $115.00 per month for the past six months. One would hope upon death they will no longer be billed. I called shortly after his funeral back in December and I still get the bill. Each month has rent and two late fees.

ch
Review №45

I am very pleased with Storage Kings as the facility is clean and the staff are all friendly and helpful. The area is spacious and you are able to pull up to the unit to load or unload without interfering with others. They also have the best storage prices around.

J.
Review №46

This place has great security and seems very friendly toward military, surely its biggest customer base. Rates are reasonable, and though I didnt comparison shop am confident that it is a good place to store.Customer service is good, though they tend to be understaffed more often than not. I have had one employee that was quite rude, however usually they are fine. I recommend this place for storage, though renting a U-Haul from here is more tedious than needed.

Jo
Review №47

Decided to go with LifeStorage based on reviews and very glad I did. The lady up front was very knowledgeable and got me into the size I actually needed vs what I thought I needed. Very secure and easy access. Ill use them again for sure.

NO
Review №48

Travis just took care of me. I’ve been doing business with them since 2015. Keep the good work and thank you again. Travis is the man. Definitely recommend this place.

Me
Review №49

So far there has been nothing to complain about with Storage Kings. We have 2 units with them. They are helpful, and are polite. The only thing I wish I could change is the date of payment. But other then that they are in a convenient location, and are great.

Da
Review №50

Friendly, professional and very competent staff. The storage units are competitively priced and the facility is well maintained.

us
Review №51

Great customer service. I realized as I was unloading my last load into storage that I was going to need more space than I had rented. I returned to the office 5 minutes after they closed, but the gentleman who was working took the time to get me set up with another locker so that I could return the rental truck on time. The facilities are clean. If I had one complaint to make, it would be that the auto doors on the climate controlled buildings require you to push a button to open, which can be a bit of a pain when your hands are full.

Da
Review №52

I was happy at first until I needed a larger storage. They wanted me to pay full price for a larger storage then credit me for the previous storage rather than just doing a clean and easy switch. I moved to valu storage over the weekend. Life storage closed my storage down without me requesting it. I paid for the month and they assumed I vacated. I asked for a partial refund and the man had to read their own contract to get me on a no refund clause. Any company who brick walls the business for their benefit should not be in business.

Ni
Review №53

The staff is very helpful, prices are fair and the lockers are very nice.

Pl
Review №54

I visited life storage to get a quote. I spoke with belinda. She made me feel at ease that my stuff was going to be safe and secure. She was very polite and professional and answered all the different questions that I had. She had no problems taking the time to show me all the different options available to best fit my needs.

As
Review №55

I havent had any problems. They had my reservation ready for me to go, I got my first month free and the lady showed me where to go. My storage was more then enough space for me and its at a good price. So far I am satisfied with them!

Bi
Review №56

Fair pricing, extremely easy to access location and a super clean space. Staff is friendly and knowledgeable.Best place in Killeen to rent storage space.

ti
Review №57

So far so good! Moved some items into a 10x10 while Im getting ready to move out of the area. Staff was very helpful, security seems good. Went there to check on my stuff today since its been raining pretty steadily for a few days. No leaks or signs of bugs or critters coming out of the woodwork! Wont be here for long but would definitely use this place again.

Su
Review №58

I recently got a small storage unit at LifeStorage on Clear Creek, and was surprised to find the process was professional and swift, no nonsense feel to the entire process. So far so good. TRAVIS IS AMAZING!!

Za
Review №59

If youre looking for a place to store your belongings for deployment. This establishment has the best customer service, cleanliness, and overall quality that you could ask for. I dont know what I would do without this place.

Ma
Review №60

After a 9 month deployment, I came back to get my stuff, but my car was dead. Travis and Belinda helped me get my car charged.The car wouldnt jump normally so they helped me Google ideas and went back three or four times to check the starter charger as it took my battery forever to charge. They were super patient. I even offered money and they refused.Never taking my business anywhere else. Thanks a lot!!! Great place.

Ka
Review №61

We loved the staff and the unit put me at ease. They were very helpful and the unit was great, the price was even better. We also got a Uhaul from this location and they were very helpful and kid. I feel very confident with my belongings at this location and would recommend it to anyone.

Ek
Review №62

Amanda was great! Fast and explained everything cleary! We have full confidence in the location and feel happy and safe with our things being there! It was an excellent experience. Highly recommend!

Re
Review №63

The pricing is awesome, especially for the size. The employees at the front desk were extremely nice and helpful. The location is easy to get to, So far no problems.

Br
Review №64

Very helpful, told me all the details of available units and showed me directly to my unit. Very clean and well maintained lot, with plenty of space. Would definitely recommend.

st
Review №65

The Personnel staff Miss Belinda And Mr. Travis I totally fantastic and providing me and my family services they have went beyond the call of duty

Na
Review №66

Both of the women at the reception desk were very friendly and professional. They got me signed up quickly and gave me all the information I needed. I chose them because they are close to where Im living but would recommend them to anyone needing storage.

Ki
Review №67

It says its a storage but it sounds like a 18 wheeler construction truck stop that back ups to a nice neighborhood. Very loud in early morning. Always trashing out the yards these guys park by.

Ni
Review №68

So polite and courteous. The prices was outstanding. I ended up having to get a 2nd unit and a discount was given. This was way beyond what Ive ever expected. Grade A business.

Ca
Review №69

No problems yet and they let me move my stuff in the same day. They were very patient because I was all over the place. They provide insurance and storage for about $30 for the cheapest space (5x5) and my first month was free!

Ha
Review №70

Safe place for my big rig and car

Ri
Review №71

Wonderful service and delightful employees! I was a very complicated customer and had to change my unit size and they were very patient and worked with me through every step.

Ad
Review №72

DO NOT waste your money at this scum storage facility. Do not let the looks of the place fool you because I THOUGHT it looked clean and safe but I was terribly wrong. Staff is extremely rude, not to mention you will have the hardest time trying to get a hold of them unless you go to the facility itself which is sometimes hard when you are not in town. I didnt store any food in my unit however after 4 months of storing my belongings, I came back to a dead rat right when I walked in. Luckily, I didnt have anything damaged but one of the staff members did inform me that even if the rats damaged any of my property, they will not be responsible for compensating my losses which makes me think why did I even pay $10 a month for insurance? I can go on and on about my terrible experience with Storage Kings but I want to get to the point and let everyone know that if your belongings are important to you, DO NOT STORE YOUR BELONGINGS AT STORAGE KINGS!!!

Ca
Review №73

The people at Storage Kings on Clear Creek in Killeen, TX are very professional, knowledgeable, and customer-friendly. I truly appreciated the efficiency and rapid response to all business that I presented them with on several occasions.I would highly recommend this location.

Ju
Review №74

Very friendly staff and great storage units. The facility is very clean and the staff is willing to help. The climate controlled units are kept very clean and at a good temperature.

R.
Review №75

Great prices and service. Wonderful and attentive staff. Highly recommend.

Pr
Review №76

Extremely helpful front desk girls very polite and knowledgable not just about their job but around the surrounding area. Helped me find some places I was looking for since I was new to town. Great place if you’re posing form a different post this is the place I would go to!

Sa
Review №77

Great staff, very helpful and clean!! I am so glad we found this storage facility! I feel safe that my belongings are being kept here!! I will definitely recommend them to everyone I know looking for a storage place!!

He
Review №78

We originally chose Lifestorage on clear creek because of the pricing but honestly the staff, in particular Belinda- are just out of this world friendly helpful and just- wonderful. We are so glad to have found this place.

Ma
Review №79

I reserved my unit online so sign up was pretty fast since my information was prefilled.The rep that did my rental agreement was very helpful. She made sure that I had an idea of how big the unit I wanted to rent was going to be, I had my lock and rental insurance. She even showed me where my unit was located.Facility is very clean and spacious.

F.
Review №80

Price isnt what was originally quoted when I made a reservation and now its my first monthly payment due and its gone up again.? After one call this was quickly explained. I received a 50% off for 3 month promo which was my confusion from looking at my account online great promo! Clean facility and located very close to the airport which was my main need and concern.

Le
Review №81

Great service clean. I really like that they had example of the sizes in the office and they had a really good special

Mi
Review №82

The people working here are awesome! Super nice, attentive, & understanding! Ive had the best experience with lifestorage of West killeen. I would definitely recommend. Prices are also pretty good. 😊

Ma
Review №83

One month so far, friendly staff, they answered all my questions, storage was cleaned when I opened it. Premises seem safe. Great location for my family.

Vi
Review №84

Very friendly and helpful staff. They made sure we were aware of all charges and that we had everything we needed to store our belongings safely.

JA
Review №85

This is the second time Ive used this storage facility, very simple up front contract and no hidden fees. Read everything and you should have no problems, no charging for changing unit sizes and they will work with you if something happens and cant pay.

Za
Review №86

YOU were very helpful and the staff was great here

de
Review №87

The staff was very helpful and pleasant. The cost of the unit was not bad and the area was clean. I didnt have any issues at all.

Mi
Review №88

The staff at Storage Kings was professional, understanding, and competent. They were able to get me exactly what i needed, and with a smile. I appriciate a business where the employees actually enjoy working there.

Jo
Review №89

Easy process. Friendly, professional, and knowledgeable staff. Highly recommend.

So
Review №90

Love this storage place. They are very helpful.

Me
Review №91

Shopped around different storage places in Killeen. Life storage was our 4th stop and we did not need to go to a 5th. Immediately walked in and was impressed. High quality cameras on display, boxes galore, clean, awesome staff. They even have a 10x10, 10x15, and 10x20 model unit right in the office! Was amazing since it was raining that day. When we were able to move in after it stopped raining TONS of room for our moving truck. Unit and property was clean. Ill definitely return if I ever need storage again.

Gl
Review №92

When i was there i was treated very good

Ke
Review №93

I have only been with them a month but they were close to where I am staying. Anyhow when I moved they did mention not to store anything with a scent in your unit(to deter the rat issue) which to be honest Im not sure why you be storing these kinds of things in your unit to begin with. The staff was very professional, and competent. When I first moved in they even offered to see if I could return my Uhaul truck and car trailer there so I wouldnt have to drive to the other side of town to drop off the equipment.

Ci
Review №94

The lack of rodent control is completely unacceptable. Two units (one in climate control and the other outside ) were covered in rodent feces.The staff claims there has not been a problem, however I have researched this and there are multiple claims of the same. Actions need to be taken by this property to get rid of the problem. I am quite displeased with the lack of attention being given to this obvious ongoing problem. We are documenting the value of items that have been destroyed. I would suggest that others do the same. I would not recommend this property and I will make sure others are aware of the problems there.

Bo
Review №95

I have had King Storage for the past 3 years and it is the best move I made They are very nice and the Staff has helped me if I ever needed any help. my husband and I really like how friendly they are there and my unit is very nice.

T-
Review №96

I have deployed (six to 12 months) several times while stationed at Fort Hood, and each time I have used LIfe Storage (store #544, 4201 Clear Creek Road in Killeen, Texas) to store my household goods and vehicles.I always returned to Life Storage because of the professional customer service from the managers (currently Belinda Ullery & Travis Mitchell), as well as the reasonable prices they offer compared to U-Haul and other storages companies in the Central Texas area.Frankly all Fort Hood Soldiers would be wise to use Life Storage as it is the closest to Fort Hood and not even a five (5) minute drive from the entrance/exit gate (near Fort Hood Stadium, Main PX, Commissary & Bowling). I am now retired from the military and still Life Storage is the place for me.Additionally, Life Storage is in an excellent location and many favorite places and cities (Copperas Cove, Harker Heights, Nolanville, Temple, Belton, Lampasas, Georgetown) are within walking distance or within a two (2) to fifteen (15) minute drive. Heres a few:1 Walmart2. Family / Dollar Store3. Starbucks4. Central Texas College5. Fort Hood Military Base6. Zaxbys7. Mac Donalds8. Wendys9. Mr. Car Wash10. Bushs Chicken11. Metroplex Hospital12, Subway13. Little Caesars Pizza14. Fort Hood / Killeen Airport15. Retirement Homes16. Shoemaker High School16. Texas Department of Motor Vehicles (DMV)17. Burger KingThank you Travis and Belinda for your great service. Have a blessed Hoilday Season!Charles,

To
Review №97

My original reservation for a storage size was for a 10x15 but when I arrived it was inserted for a 5x5. There werent any 10x15s left so they offered a bigger storage size for less than the orginal one. I was very pleased with customer service and their ability to accommadate my needs. Not only that but they also gave me a trunk rental for 2 days. The storage unit was clean when I arrived. I would recommend Storage Kings to others.

Ti
Review №98

Absolutely excellent facility with customer service to match. Travis at Life Storage - Killeen helped me out from the ground up with a perfect fitting storage solution for my unique needs. This facility has no history of flooding and 24/7 security camera coverage across dozens of cameras on-site. I have an outdoor unit but they also offer climate controlled storage units, should you need them. Call Life Storage before going and theyll take a large discount off the initial processing fee (which wasnt all that much to begin with anyway). Also got my 2nd month free-- a current deal going on now. This all goes without saying they are very military friendly!

Ju
Review №99

Awsome place, and super friendly staff

Na
Review №100

Best prices for a storage unit in Killeen that Ive seen! The entire staff was friendly, professional, and competent and helped us find the perfect unit for our needs.

Information
35 Photos
100 Comments
4.4 Rating
  • Address:4201 Clear Creek Rd, Killeen, TX 76549, United States
  • Site:https://lifestorage.com/storage-units/texas/austin/76549/544-in-killeen/?utm_source=google&utm_medium=maps&utm_campaign=GMB-TX-544&utm_content=website-link&howheard=IGB
  • Phone:+1 254-231-4606
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:12–4PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
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