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ALM Kennesaw
2255 Barrett Lakes Blvd, Kennesaw, GA 30144, United States
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ALM Kennesaw
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Ca
Review №1

Meeting Jackson and Grant was the best experience I’ve ever had at a dealership. They were gentleman and they gave me so much information and helped me along the way with my car…. I couldn’t be more pleased! thank you guys so much GOD bless!

el
Review №2

5 star experience! Jim Byrn was amazing from the first moment we stepped on the lot. He was patient, informative and never once made me feel pressured. His motto is that he is here to “ give you information “. You won’t regret working with him.The entire experience was wonderful and I highly recommend both Jim and ALM

Ry
Review №3

Jim Byrn kindly helped me find the perfect used car for college and commuting. Not too pushy and genuinely cared about finding me the best deal.

Re
Review №4

I recently purchased a car from ALM Kennesaw. Had a great experience. Bill Hicks went above and beyond to get the car I wanted as it was out of state. We were able to negotiate on the price and got a great offer on my trade in. Everything went very smooth. I was notified when the car was delivered, emission and inspection was done. Went in test drove car, signed paper work and drove off. Bill was very accommodating, very patient and a man of his word. Would definitely recommend ALM to my friends and family. Bill Hicks is simply the best.

De
Review №5

Jim is awesome to work with! He advocated for the best price for me on my Toyota Tacoma! I Fell in Love with the truck and Jim Byrn worked to make sure I was able to drive home with it! Thank you Jim Byrn and ALM Kennesaw. Highly recommend.

Ro
Review №6

Jim was so helpful and patient!! Got to drive away with my Chevy Equinox! Definitely go to him if you’re headed to ALM!

Ro
Review №7

Jim was very friendly and helpful. Thank you for making the process very fast & smooth!

Wa
Review №8

Yesterday! I went looking for new truck for myself at ALM of Kennesaw & had one of the best experience with a car salesman name Jim ByrnI would say if youre in the market for a new vehicle go see Jim Byrn. Very nice very professional salesman.

Al
Review №9

Jim at ALM is the man! He set me up with the car I wanted at an awesome price! Very professional and I would recommend anyone talk to Jim to get you in your new ride!

Te
Review №10

My wife and just purchased our 2016 gmc Sierra and it was a very pleasant experience. Jim was a very professional salesman that understood what I was looking for. Everyone down there was awesome. Highly recommend ALM to anyone.

Br
Review №11

Purchased a vehicle from here today! Jim Byrn was my sales associate and it was a great experience from our pre-appointment interaction all the way through me leaving the building in my new car! Highly recommend Mr. Byrn!

Jo
Review №12

Working with Bill Hicks was an absolute pleasure! Bill is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. He was fast to answer all my questions and helped out as much as he could. The best part – Bill stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Bill if you are considering buying a new or previously owned automobile.

Me
Review №13

We just finished our purchase of a new to us car at ALM Kennesaw, and had a great experience! Jim Byrns took excellent care of us, was patient with all our questions, and worked with us to get exactly what we needed to feel great about the deal we got. We would highly recommend him, and this dealership 😊

Ke
Review №14

Rafael was very Friendly, accommodating and professional. My car buying experience was very positive. They also worked with me to get a rate that I was happy with.

Wa
Review №15

Genesis Polanco from day one was so patient with me. I found her to be very sweet yet patient enough to listen. Even though she’s new, she never pressured me in any way. I found the vehicle I wanted, not the other way around. I highly recommend her for any future vehicles you or your family may need. Thank you so much Genesis.

St
Review №16

After search all day for my picky husband a truck we decided last minute to stop by Atlanta Luxury Motors. As soon as we pulled up Jim Byrn was the first to greet us. We told him what we were looking for and he was more then willing to walk around the whole parking lot looking at all the trucks. After finding the one he like Jim went above and beyond to help us get approve. He also stayed as late as he needed to help. So around 9PM we left in the truck we had been searching months for. If you are on the hunt for the perfect car I highly recommend stopping to talk with Jim Byrn.

Ca
Review №17

Thanks to ALM Kennesaw. I just moved to Georgia and needed a car quickly. Jim made the experience super easy and I got the car I was looking for!

Da
Review №18

EDIT: Turns out I had a $950 bill because the front axle needed to be replaced. Why? Because someone didnt tighten the lugs all the way and warped it as I drove. The only time my lugs and tires were touched after leaving the dealership was when I found this out during maintenance. I would assume that removing the wheels to check the brakes and whatnot would be a part of their supposed check of the car. So either they were incompetent in the check, or they didnt check. I tried to get in touch with them because the bumper to bumper warranty that I purchased didnt cover it as it was determined a fault with the car at time of purchase. I tried to contact ALM multiple times and left my information multiple times and never heard back. Seems like once they get your money they dont care about you. Will never be using them again.Original review: As a first time car buyer, Bill Hicks made the process so easy and smooth. Both he and the financial department of ALM Kennesaw answered all my questions and worked with me to help me get my car. I couldnt recommend them more

St
Review №19

I had an excellent experience. Bill Hicks helped me and he was amazing! He was a great salesman and was actually interested in what I wanted and help me get what I needed. Thanks to Bill and the ALM Kennesaw staff!

la
Review №20

I bought my truck here a couple of days ago had an amazing sales person Genesis Polanco she was awesome and responded to txt faster than any sales person I have ever dealt with. I highly recommend her as a sales person. the manager was also very helpful and did his best to make a good deal along with the finance manager. great staff and very nice people.

Ra
Review №21

Just bought a truck from Jim Byrn at ALM Kennesaw. GREAT EXPERIENCE!! HIGHLY RECOMMEND!

Ky
Review №22

How terrible can your customer service be??I purchased a vehicle in FULL with a cashiers check from this location. When it came time to pick up my car, I asked the salesman where it was. He proceeded to hand me the keys and while still sitting in his chair, point to the parking lot and said, Over there. EXCUSE ME? At this point I had to let him know how poor his customer service was. I complained to the manager, but of course he showed very little interest in what this black woman had to say. Whenever I purchase cars I am gladly escorted to my car by the salesman, but not in this scenario. Honestly this experience could have been better. However, if you want poor customer service, lack of attention and insincerity I highly recommend this location to purchase your new vehicle.

Q
Review №23

Bill at ALM Kennesaw was great to work with. We had searched every dealership from Cobb Parkway and Barrett Parkway for a Subaru and ALM had the best price and we had the best experience. I would feel very comfortable going to Bill at ALM and buying another car.

M
Review №24

Jim Bryn was very helpful in identifying and purchasing the right vehicle, I am very happy with my purchase at ALM and Jim’s help

Su
Review №25

Thank you so much to Bill Hicks with Blessings me with my new BMW Turismo. YOU GUYS are so Amazing 👏 They are all so Professional ! Bill Hicks took his time with me looking for the perfect car for me without rushing me thur the process. You Rock!! Thank you also to Robert Shauna with the financing.. You Guys are so so Amazing 👏

ca
Review №26

Amazing Customer service starting with salesperson (Andy) who contacted me after hours to assist in finding the exact car I wanted! Very knowledgeable and Fair pricing. Ryan McFarland gave me an extremely fair rate on my trade in vehicle. Can’t recommend these guys enough. Top to bottom A+ rating I will definitely be buying my next vehicle at ALM Kennesaw!

Ma
Review №27

Thanks to Kam, I had such a great car buying experience at ALM Kennesaw! From the moment I met him, I was so impressed with his friendly personality, genuine smile, and ability to make me feel relaxed. Lets face it... car buying can be tense! But, not with Kam! He wasnt pushy at all (like some salesmen can be) and he made the whole experience enjoyable for me. He was knowledgeable and willing to go the extra mile to make sure I was satisfied with my purchase. All in all, the whole dealership at ALM Kennesaw was wonderful and I cant recommend them enough!

Do
Review №28

I had a great experience at ALM Kennesaw with Moe. He didnt rush me at all or pressure me. He allowed me time to decide and I ultimately got exactly what I was looking for. Go see him, you wont be let down.

Da
Review №29

ALM is one of the best dealerships on barrett parkway! i appreciate the help i had from Bill Hicks. Everything was on point & he helped me decide which vehicle was right for me. I suggest if you are looking for a car stop by ALM!

Lo
Review №30

Our experience at ALM Kennesaw was wonderful! Trent Driver, our salesperson, was so real, honest, and personable as well as professional and knowledgeable. The entire staff was very welcoming and laid back. We will DEFINITELY shop there again in the near future and well ask for Trent!!! Were so pleased! Thanks, Trent :)

Je
Review №31

I recently purchased a car and within two months, the breaks and rotors need to be changed. They are completely gone and rusted. I was told tht the car was inspected prior to my purchase, but when I called to ask when the inspection had been done/had this shown up on the report… the inspection was done in APRIL and I bought the car in JULY. This is incredibly misleading and poor service. I’m out over $500 because they are selling cars that are obviously in subpar condition.

FI
Review №32

Thanks to Mr. Hicks, I got a great idea on what kind of car i’m looking for! He gave me several options of exactly what I envisioned. Thanks again for a great experience!

Ch
Review №33

ALM Luxury Cars in Kennesaw - Ask for Bill Hicks, a GREAT Car Salesman with an Excellent Personality, very Knowledgeable about Cars. You will Definitely be Satisfied at ALM Luxury Cars in Kennesaw Everyone was Friendly and I felt welcome and comfortable at this location in Kennesaw⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ask for #BillHicksI was 100% satisfied with my Car Purchase🚘

Lu
Review №34

High end dealership offering high end cars along with outstanding service and prices. From the moment I went in Michelle M greeted me with a big smile and charisma. She was able to help me pin point just what I was looking for on a car, great price and quality.She showed me a few cars and I was sold from the moment I saw the first one! Amazing deals and amazing cars. Michelle made me feel listened and helped.This people put a lot of effort on their costumer service, and it does make the difference.

Le
Review №35

For a non-affiliated major branded dealership, the team at ALM Kennesaw were amazing and easy to work with on my recent purchase. From beginning to end, Moe(Sale guy), Brain(Sales Mgt) and Brian(Finance guy) made sure I was treated with respect and did everything to make sure we closed the deal. It took a few days to complete the deal because of weather, my ever-changing “Zoom” schedule and just me wanting a great deal. Moe did not pressure and continually pester me during those days, and was quick to get all my questions addressed. Special thanks to Brian(Mgt) who able to offer me more than CarMax on my trade which ended up being an impressive offer for me and closed the deal! Brian($$$) was able to match my unbelievable financing offer from CapitalOne, and was very straight forward and candid. It’s a great atmosphere in their showroom, although the music can get amplified at closing time on Friday night. All in all, I would 100% recommend these guys for your car purchase and am already discussing purchasing a new SUV for my wife from them. Cheers and Enjoy!

Er
Review №36

We had a great experience at ALM Kennesaw. Nick Murphy was super professional and helpful. He even drove us to another location in order to find the perfect car. He definitely put the customer first and gave us new floor mats when he realized the car didn’t have them. I have no idea why someone would give him 1 star unless they just had a personal vendetta against him since they would have no idea about his sales records. We would definitely buy from ALM again, and we would ask for Nick to be our salesperson. Thanks for making our car buying experience so great!

Ki
Review №37

See Martin Aasen! Great job, Martin! I thoroughly enjoyed working with this guy, knows his stuff and if doesnt have the answer will say/hell get the answer, good energy and just an overall good guy. Each encounter with the folks at ALM Kennesaw was pleasant, attentive and knowledgeable. I searched several places for the car I wanted and thought maybe a dealership might be best (certified pre-owned), or that Caravan thing, Carfax, but I found the car I wanted at ALM Kennesaw, great condition, well taken care of so a good buy for ALMs lot, and I was able to take the car to my mechanic shop for inspection (of course). With that information we were able to work out a good deal. I am quite pleased and enjoying the 15 Lexus RC 350 f sport. Thanks you guys, and especially Martin! Cheers and Vroom Vroom... Kimberly

la
Review №38

I purchased a 2016 Honda Accord Coupe towards the end of May of 2020. Since purchasing, the clear coat on the front bumper has peeled horribly. While I understand that I purchased the vehicle used; I wouldn’t expect to be about to pay over $2000 to have the vehicle painted. I went into the dealership Monday May 24 to inquire about having the vehicle examine the vehicle and refer me to who they used for repair/paint work (if not done in house).There was a gentleman at the podium who appeared engulfed in what he was doing on his computer and while he saw me come up; he failed to greet me for a while. He finally looked up and asked if I were looking for someone. I explained that I purchased the vehicle there last year and told him of my concerns. He asked for proof that I purchased the vehicle there, which I furnished. He then told me that the Salesperson was no longer there and that the person I would need to speak to would be back the next day, to text him around 10am so he could speak with him.The gentleman wrote his name and number down (Brian McFarland). I contacted him the next day and he responded that the person was out on family emergency and would return the next day. It has been one week and I’ve yet to hear back from Mr. McFarland.Again, I totally understand that I purchased a used vehicle and that neither my warranty purchased, nor the remaining factory warranty, cover cosmetics. However, I financed a vehicle that according to the the repair shop that is about to paint it- looks as if it were buffed all over and the entire vehicle needs repainting. Customer follow-up and satisfaction should be important to ALM and Mr. McFarland; but I suppose that since the dealership has been paid for my purchase; it doesn’t matter if I’m left without a promised return call for a paint job referral.My brother has purchased from the dealership and so have other friends and family, as a result of my referrals. I definitely won’t be referring anyone else to this dealership.LaToya WilsonOwner of 2016 Honda Accord EX Coupe with horribly peeling paint/clear coat.

Ro
Review №39

What a day! I went to buy a sandwich, decided to take a quick look at their inventory and ended up with the very car I’d been looking for!!From the moment Jamelle S introduced himself, I knew things would work out. He was very friendly, laughed at my silly jokes and made sure my experience at ALM of Kennesaw, was a good one! I am so excited to have my Audi A7!!Thank you ALM for great service and a good day!!

Ma
Review №40

Very nice selection and Jim Byrn was a great salesman, he went above and beyond to get me into the vehicle that I really wanted!

Za
Review №41

ALM and the salesman, Kam Hopper, we’re awesome. Not your average car buying experience. Kam was personable and got me taken care of. I’ll be back.

Fr
Review №42

Great experience, Bill Hicks was very helpful and professional for me as a search for a BMW. Highly recommended.

Ka
Review №43

Enjoyed my experience here. Had a very helpful salesman who almost got me into a Jeep. They also provided a very fair offer for a trade in too. I will definitely be looking here again and keeping up with inventory while looking for the perfect car.

Li
Review №44

Andy was AWESOME!! He got me into a 2018 BMW 330i from a 2016 Honda Civic. If you’re looking to get into something new, clean, and reliable go here and ask for Andy!

Te
Review №45

Bill was responsive, expedient and fair. Great deal! Great salesman!

Ca
Review №46

This was the worst car-buying experience of my life. I bought my 2017 Land Rover Discovery Sport in November 2020. On the four-hour drive home from the dealership, trim pieces started falling off of my car. It took them two weeks to get me new ones. Since November, I have had to fix the air conditioner, spend $6,000 to replace the turbo, and four days after I got it back from having the turbo fixed, it left me stranded on the side of the road again. Its been a week, and I still have no answers about why it wont run. It has been made clear to me since this purchase that ALM Kennesaw simply put Band-Aids over bullet holes when it came to fixing damage on the car before selling it to me. Disappointed and frustrated do not even begin to describe what I have felt since purchasing this lemon from ALM Kennesaw.

De
Review №47

So so so thankful for everyone at this dealership, im especially thankful for mr Jim byrn!!!! hes the absolute best! if youre looking for a great car that meets your expectations go see him personally!!! i 1000000/10 recommend.

Mi
Review №48

Bait and switch....ALM sent out an email last week for with the “Sell or trade your ride event.” The email stated they’d give up to 130% for your vehicle whether you’re trading it in or selling it to them. I decided to check it out and found that they weren’t even close to the 130%. It was the same as if there wasn’t a promotion. I went in to get an idea where they’d be number wise. They asked me what my pay off was. What does the pay off amount have to do with how much you’ll give for a vehicle? Nothing......but it does keep them from giving YOU too much. Only one person can win in their eyes and that’s ALM. The sales people I’ve dealt with have always been great, but I quickly learned today that management is crooked. Smooth idea from marketing to get people in the door, but it’s an even better opportunity for buyers to learn about their deceit. They lost me on this dealing. Don’t take the bait.

Je
Review №49

Made an appointment to see a car and they wouldnt let me test drive. Apparently they dont allow test drives past a certain time but didnt communicate that info after I told them what time I would arrive. Wasted my time.

CJ
Review №50

We worked with Andy to buy a suburban! He did a great job handling everything in person and over the phone. I highly recommend seeing him! He is willing to work with you for your budget!The building itself needs updated. The ceiling has water spots and needs to be fixed. Bathrooms are not nice.

Dr
Review №51

Bought a Lexus GX from this location. Great pricing, followed up on minor repairs that were promised, no complaints :)

Je
Review №52

My wife and I worked with Zoe. She was awesome, so pleasant to work with, answered all of our questions and made shopping for a car a pleasant experience. I dreaded shopping for a new car but ALM was just great. The whole process was simple and fast, they did not pressure me into anything I did not want. We will definitely recommend ALM to others. Stop in and ask for Zoe, she is great.

Ry
Review №53

Bill Hicks was the most incredible salesman I’ve ever had during a car buying experience! He was not only knowledgeable but very respectful and easy to work with. He helped me find my dream car and I couldn’t be more thankful. Please please keep Bill for as long as possible! He’s the best! I will recommend any and everyone to this car dealership simply because of Bill Hicks, ask for him when you get there!

B
Review №54

Truly good people, and great service! We just bought a 2019 Jeep Cherokee. Nick was the salesman who greeted us - he was kind, courteous, and not at all pushy, right from the start. Nick took the time to walk around with us and take us out on numerous test drives. Always patient and fun to work with. The finance manager (Brian I think) was a really nice guy too. Again, not pushy and very straightforward. All of the other sales Reps seemed to be really nice and great to work with as well.I grew up in Detroit with a family of car salesman and our experience with ALM was nothing like I would’ve expected it to be. Great job guys and we will definitely buy from ALM again. Couldn’t recommend enough.

Ja
Review №55

Bill at ALM Kennesaw was great to work with. We had searched every dealership from Cobb Parkway, Thornton rd, jasper, Canton and Barret parkway for a Jeep Wrangler and ALM had the best price and we had the best experience. I would feel very comfortable going to Bill at ALM and buying another car. I unfortunately can not remember the finance guy but he was great to work with. Gave us an awesome deal and made the process very quick and easy. We were done with the deal in 45 min! I do not know another dealership that has done that. Great experience!

Da
Review №56

From the moment we met her, we knew she had our business. Zoe dedicated herself to ensuring my wifes desires for getting the car she wanted were met. Her customer service and attentiveness to the customers needs are exemplary! I greatly appreciate the time and effort she dedicated to make sure we were pleased with the purchase we made.Ask for Zoe, she is awesome!

Je
Review №57

Jamelle S. went above & beyond with excellent customer service! He was very upfront about the price and is a great listener! He didn’t try to just put me in any vehicle. He worked hard to find the right suv that fit my budget! I’m very pleased with the 2020 Ford Escape!ALM is by far one of the most trusted dealers I’ve been to. They treat you with the upmost respect and courtesy! Even the finance manager was polite and made the process very smooth and worked hard to make my monthly payment even more affordable with the extra warranty protection . I highly recommend this dealership to anyone!

Tj
Review №58

Melissa was my contact during my sales process, and she really knew her stuff. I appreciated the attention she took towards helping me through the process. Melissa was professional, helpful, timely, and quite resilient with her attention to details of my request. Melissa was not only able to meet expectations, but exceed them and I highly recommend Melissa and the staff at ALM Kennesaw.

Jo
Review №59

.They tried to charge me 2500 dollars above price!!!! for fake fees that they could not justify. An only reduced fees slightly because I refuse to take deal. Then when I went to DMV I could not get my tag because they did not pay the taxes or apply for my registration. Remind you I paid my taxes at dealership!!! I called the lady that handles their “DMV” and let them know about my issue and she said that it’s should not be that much and I that they would not pay for it and Hung up in my face. Very disrespectful.I have been selling cars for 5 years and a customer should never come out of pocket at the DMV, and I have never hung up in the face of a customer.

Br
Review №60

Bill was amazing. Love my new car!!

Gi
Review №61

So in love with my new X3! Jackson and Miranda were an awesome team in helping me get my BMW. I appreciate how quickly the deal was done and how patient they were in making sure I got a good deal! Normally the finance guy is a pain...cant remember his name (Im sorry :-) ) but the finance manager was fair and understanding, I appreciate that... Thanks team! I love my X3.

De
Review №62

Wish I could give zero stars. DONT BUY HERE. My salesman was Nick and he did not follow through in a professional manner. His sales were the lowest in the company. My car was not ready when told. When they told me it was ready and that they fixed the issues they literally did not fix anything. Due to the car not being ready they promised me theyll pay my first car note in writing and I kept getting the run around about it. They ignored my phone calls. The manager never stepped in and apologized. I am patient but you dont play with someones money!!. People are suffering from this pandemic and car dealerships like this one is not taking care of people who are work hard and buy from them.

Ke
Review №63

These guys are amazing... From beginning to end they Made sure I was treated with respect and taken care of. I started out just browsing not really planning on purchasing a vehicle, but was still treated as if I was the president going to buy up the lot. Zoey started me off and when she was unavailable Melissa helped out. After finally getting ready to purchase she was unavailable so Bill finalized the last part. No one there was selfish or acted like desperate sales people they were a team who acted with integrity and honor the whole process through. They treated me like a guest and not just some check walking in. Brian helped SIGNIFICANTLY in getting my deal finalized with the bank. Overall these guys are the truth!

MI
Review №64

I recently got into a car accident in which my old car got totaled. I had searched for weeks at other dealerships both far and nearby, only to find what I was looking for at ALM Kennesaw. With the help of Caleb and Jacob, I was able to purchase my 2015 Toyota Camry. Caleb processed the paperwork very quickly, explained the details of the sale thoroughly, and was very kind. Even though the car was used and had some minor bodily damage, it was repaired in a timely fashion with Jacob calling to update me every 3 days with the progress being made on my car. Jacob and Caleb made every effort to make sure that I was happy and that my car needs were met. When I received my car, it looked polished and brand new. In fact, they returned it to me with a full tank of gas, a complementary oil change, and they even replaced the brakes. Caleb, Jacob, and their colleagues, Nick and Jacob, were very humble, attentive, and respectful throughout the whole process. Each time I came in, I was attended to in less than an hour and all I had to do was call and bring it in. They have truly made me the whole experience of me losing my car significantly better and I am truly blessed and grateful to have met and worked with them.

Au
Review №65

The service and the atmosphere were sensational! Mo and the finance team were very helpful throughout the entire purchasing process.

Ti
Review №66

We bought a 2019 Nissan Altima SL from this location. Jackson assisted us with this purchase. He was very friendly, positive, accommodating and professional. He made the process easy and smooth. We will purchase from this location in the future.

Ma
Review №67

Lee was amazing! Very professional and understanding. Went the extra mile for me on his day off!! I felt ZERO pressure from him and I’m beyond appreciative. Thank you for this seamless transaction!!

Ha
Review №68

Going into this, I was very nervous and unsure of how the process of finding and purchasing a car would go. Zoe C. at ALM Kennesaw is the girl you need to go to; she went above and beyond in order to make my experience as smooth and pleasant as possible. I dont think I wouldve found my car without her.

da
Review №69

I spoke with Trent driver when I came in. He was super helpful with everything I needed. Trent and ALMs service was amazing.

De
Review №70

This is the worse car dealership I have ever been to,from Elliott Jackson to management the entire staff is unprofessional.. If you see a car at this alm dealership that you like, my opinion is to go to another alm to purchase it..

An
Review №71

Bill Hicks was amazing! He took his time answered all our questions. He went above and beyond to help us with the purchase of our new vehicle. Thank you Bill ! If you need a nice ride please see Bill Hicks!

Li
Review №72

Melissa Scott was a pleasure to work with, very attentive and took great care of me. She was readily available to answer all of my questions. Everyone was very friendly and helpful. I highly recommend working with ALM to purchase your next vehicle.

Pi
Review №73

I visited ALM Kennesaw a couple of weeks ago and I am very happy I did. I had barely gotten out of the car before Juliana approached, introduced herself, and asked how she could help. I already knew what car I wanted to test out. Within 5 minutes of arriving, I was already test driving the car that I would ultimately purchase. Though I wasn’t planning to buy that day(only looking), the ALM team made it so easy to make that transaction happen... especially considering it was a Sunday afternoon on Fathers Day weekend. I can’t say enough about my experience there. Everyone I encountered was friendly and knowledgeable. Highly recommend anyone to check them out. Their selection of cars is very nice. I ended up getting a 2014 Audi S5 Prestige. Thanks again to Juliana and team!

De
Review №74

Just all around fantastic experience. We had only gone there to look but they gave me an offer I couldnt refuse. Literally. Not only that, but Robert provided just exceptional customer service. He went above and beyond and was just awesome to work with. He took his time explaining all the bells and whistles of the new vehicle and making sure we left there happy. Which we did! We love our Sonata and would highly recommend Robert at ALM Kennesaw.

Ro
Review №75

Bought a used 2017 Subaru Outback at ALM Kennesaw for my son. Solid car at a very fair price! He loves it. There were some minor issues we noted with the car during the test drive that the dealership dealt with and corrected in a timely fashion. So, while the buying experience wasnt perfect, the staff at ALM Kennesaw is professional and provided a satisfying outcome. In particular, Melissa Scott was a fantastic sales agent...professional, personable and very responsive! She took good care of us and I would happily work with her again.

Gl
Review №76

Miranda was excellent great sales person. I was extremely late the first visit she was very good about it. I bought my Acura and when I discovered an issue, she set me right up to get it fixed. Waiting to see how the service department handles my request.Service department excellent kept me informed every step of the way.

Ad
Review №77

The car buying express was fantastic. Big shout out to AJ Dukes for working with me and excelling at what he does best. Also big shout out to the Finance manager he was able to work out a number that was spot on what me and and my family was looking for.

Le
Review №78

Melissa Scott was amazing. By far the easiest and quickest process I’ve experienced buying a car in my life. They’re great. Go with Melissa and ALM, you won’t be disappointed.

Si
Review №79

Melissa Scott helped me purchase my first car. Being that Im only 19 she was more than patient with me when it came to information I wasnt aware of. She was honest, understanding, and knowledgeable. I appreciate ALM for working with me! Ask for Melissa Scott when you go there!

Da
Review №80

Be careful they charge $699.99 to each vehicle for it to be serviced, through there own service department. I found they had done absolutely nothing to the vehicle, not even a simple oil change. I then got a call two weeks after the purchase and be told they forgot to charge taxes and could I pay them or have the bank pay them. To present themselves as a premier car dealership here in Atlanta, is quite a shame be careful!!!!!

Ta
Review №81

Jackson is the best salesman! Everyone is so knowledge and kind here.

Tr
Review №82

My husband and i live in Tennessee and found a vehicle at the dealership on line. I called and spoke with Melissa Scott who was very professional courteous and eager to help. She made us feel very secure in our decision to make the 4 hour trip. Her description on the vehicle was very accurate. Melissa did the deal exactly has she said over the phone. No hidden fees or charges. Great experience. And the vehicle was more than the initial description. Very pleased. Thank you all at ALM Kennesaw and Melissa.Tracie and Ben Smith

Se
Review №83

I came in to look at a 2019 mustang GT and I was greeted by Melissa!! She literally helped and guided me through everything because it was my first time even looking at a car! She’s amazing and actually cares about you and makes you feel comfortable about buying a car! I left with the keys in hand and I was gone in no time! I highly recommend Melissa On helping you on your new car! She cares! 5 Stars all around!

Ki
Review №84

Be aware of scammers and sales of lemons. This company is selling badly damaged and salvaged titles then keeps deposits. don’t do business with Brian McFarland or Male. Worst people to do business with.

Jo
Review №85

I had come in looking for a Hellcat and even though they didn’t have it in stock, Trent one of the sales reps were very informative and even offered me refreshments. This Dealership is very professional and I would highly recommend it.

El
Review №86

I just want to give Caleb credit for helping us out through the buying process. We already knew which car we wanted when we arrived. He helped with all the paper work and worked with us to get the best monthly payment. The process was very fast. Thank you Caleb.

Se
Review №87

I had a fantastic experience with my purchase however when my truck was received the tail light was cracked and there was a dent just under it. After reaching out to the dealership they said I would be taken care of and a year later I have not heard anything. Just like any dealership once they make a sale forget about getting help after.

er
Review №88

I recently purchased a car from ALM Kennesaw Juliana provided great customer service and provided good information about the car I purchased. Even the finance guy was great! I recommend anyone looking to buy a car to visit. Great selection at a great price!

2K
Review №89

Do Not do business with Male (light skin guy with dreads) or Brian Mcfarland. Scammers and will take your down payment.

Mu
Review №90

I had a great experience. Everyone was friendly and nice. Bill Hicks was terrific and a man of his word. Prices were firm but I received good value for my trade. I would buy from ALM again.

Sh
Review №91

By far my best car buying experience! Mr. Bill Hicks’ dedication to the profession and customers is unmatchable. Stop by and see him today!

Pe
Review №92

I just purchased a car from ALM Kennesaw where I worked with Melissa Scott. She was kind, professional, and very timely in her communication with me. At no time did I ever feel rushed or pressured to buy a car. Melissa was accommodating and helpful, and made my car buying experience a pleasure. Thank you ALM and Melissa!

Ri
Review №93

Recently made my first car purchase at ALM Kennesaw as well as traded in a car my parents bought me years ago and my experience could’ve have been any smoother. It took awhile for me to find a new policy, and it was fairly difficult (due to me being under 25), to find a decent and affordable rate but Zoe was so patient and helpful with me from the beginning. She couldn’t have made my process any more enjoyable than she did. Thank you so much Zoe for all of your help and thank you ALM Kennesaw for my beautiful new car!!!

De
Review №94

Awesome experience. Come here for your high end vehicle.

Ka
Review №95

Thank you Melissa for making our experience easy and seamless! We drove 2 hours to get the perfect vehicle for the perfect price, and before we made the trip, she had everything taken care of for us from a distance. (She even gave my kids cash to get snacks from the vending machine - much cool points in their eyes) The finance manager was personable and speedy and got us in and out quickly and professionally. Would definitely do business with them again!

Ja
Review №96

Great service with a smile...the team members at ALM Kennesaw are phenomenal. They are friendly, knowledgeable but the salesman that stood out the most was Robert. His level of customer service is impeccable and creates a stress free experience that youre sure to remember. I would highly recommend Robert at ALM Kennesaw.

Ja
Review №97

Anthony was a great salesman every informative and helpful. He went above and beyond for my car buying experience. We were in and out quickly! He was a pleasure to deal with and got me a great deal on a new car

Er
Review №98

This place was not professional. The woman Denae walked out with chewing food in her mouth. She was extremely rude and not welcoming at all. Did not even give her name or say hello. Was extremely short in answering any of my questions (if she even answered them with more than a “yeah”) Dressed a size to small for her that felt more like a club than a dealership.

Ad
Review №99

The incredibly friendly, helpful and knowledgeable staff made my auto purchase a breeze and worry free. Robert did an amazing job as my salesman and assisted me in getting an incredible deal on an equally incredible Camry. Kudos yall, I felt neither pressured nor uncomfortable at anytime during this experience.

Ja
Review №100

Everyone there (especially Bill) was great. They were willing to talk about prices and made buying a car so easy.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2255 Barrett Lakes Blvd, Kennesaw, GA 30144, United States
  • Site:https://almkennesaw.com/
  • Phone:+1 678-213-5700
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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