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Katy Exhaust Pros Plus
1006 Mason Rd, Katy, TX 77450, United States
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Katy Exhaust Pros Plus
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Iv
Review №1

I took my car there to replace a stolen Catalythic converter. Chris helped me through the process and was very nice and straightforward to us with pricing and everything. No surprises and no hidden charges. We needed to take the car to California during the weekend, and he understood our urgency and got the car fixed the same day. This place is really far from where I live, but its totally worth it. Excellent service and very professional.

Ro
Review №2

A bit of a wait, all for the best and well worth it. These guys are on point and have great service.Would most definitely recommend them again and again.

la
Review №3

The Best auto repair shop I have everbeen too. Owner(Roger) know everything about cars and how they run and if its broke hell fix, he is goodAnd very honest it dont need fixing you wont fix it hell tell you whats wrong with it and its up to you.His team, works on everything, that need to be done to get you back on the road and back home...a very greatAutomobile mechanic works on everything that needs thats why I gave him a five star

Br
Review №4

Absolutely recommend this shop to anyone in the Katy area. I had a bad rattle in my exhaust. Took it to another shop and they said I might need to order a whole new exhaust but wanted to charge $100 to diagnose. I brought it here and they had it on a lift in 10 minutes. Turns out it was just a missing nut on the muffler hanger. They fixed it in 5 minutes and when I asked how much I owed he refused to charge me. AMAZING. will definitely bring all my cars here in the future!

Ca
Review №5

Big shout out to Roger!I went to another shop very close to my house only because I didn’t want to drive far due to my Ram 1500 overheating.(Otherwise, would of went here). They said I needed a new water pump, thermostat, and serpatine belt. They quoted me around $850 for parts and labor which sounded sky high to me .So I went to O”Reilly’s and bought all the parts for $180 and took it to Katy Exhaust Pros because Roger told me over the phone he would only charge my $250 labor to install everything!Saving me a whopping $420, awesome!!So I get there, Roger takes a look at it within 5 minutes . He tells me it’s the thermostat housing, it is cracked/leaking. I go to O”Reilly’s and buy the $20 part, Roger puts it on in 15 minutes and only charged me $40 for everything!!Roger and the guys at Katy Exhaust Pros are the most honest guys around. They saved me lotsof money ! If it wasn’t for them I would of got cheated out of 100’s of dollars !

Ja
Review №6

I needed a lug nut removed and Roger and Chris took care of that A.S.A.P! Great service. I will be back for future service.

C.
Review №7

Chris was excellent. He reviewed my 2008 Toyota highlander exhaust issues and advised that I might not have to do anything. Gave me some suggestions as well. Not many places you will find an auto guy who will try and save you money. I gave my review as soon as I got home. Will definitely get my repeat business and hopefully yours too. 6 stars!

Re
Review №8

Very good they did a great job on an alignment. They are a full service garage been in business 12 years. Hard to find but theyre right behind the Kentucky fried Chicken on Mason road near bizarre Bazaar

Ty
Review №9

Got my cat converter stolen and the exhaust pros were able to get me back on the road the same day!!! Very professional, thank you!

Er
Review №10

Well, they got me in pretty quick and did the service right away so there is that... and honestly, I should have done my research instead of going off of emotion but here is why I rated them poorly. $350 for a muffler, install, and resonator delete.I should have known when the technician just kept throwing numbers around instead of actually doing math but what can I say, I was excited about a new exhaust.I gave the guy an audio to listen to to help reference the sound that I was going for (exhaust pros plus). He really had no input on if I should go with a straight pipe, muffler, glasspack, etc... I ended up making the decision to go with a muffler... after it was installed, it sounded almost the same as stock go figure... maybe sounded like air was getting through with less restriction but the deep throaty sound i was looking for was non existant. We then decided to take off the resonator ($100 extra to make the total 350). Came back and it sounded reasonable.Paid up and looked under my truck and the workmanship is very poor. No attention to detail of the wild or bend of the exit pipe. Pipe to muffler is crooked and the exit pipe is just lazy work.After speaking to a car buddy of mine he referred me out to numerous other places with better workmanship and way better price. I should have done that from the beginning.I hope that my experience helps to shed light on the fact that you should do a little more shopping around and be a bit more transactional in you purchase and less emotional.

Jo
Review №11

Roger and Chris (owners) 👍🇺🇸Continue to Exceed and surpass,My expectations with their World Class Services.Keep up the great work Gentlemen😎🙏Your Customer Service(s) Is what keep you head and shoulders above the rest.Sincerely your Royal CustomerJ. A Solis

Na
Review №12

Chris and Roger are the best. They know what they are doing and are good at it.

Pa
Review №13

Asked the guy if he could help get a stripped lug nut/stud off - did it for cheap

er
Review №14

Great prices and work chris is our go to guy

Ju
Review №15

Workers there knows exactly what they’re doing.

Ry
Review №16

A job well done in reasonable time at a fair price. My car is running, sounding, and feeling great. Good shops are hard to find for me and these guys are solid, I’ll be back.

Ni
Review №17

I personally know the owner Chris. Wonderful customer service every single time I have been here. If you do not personally speak to Chris, speak with Roger. They will take great care of you and for a very reasonable price. If you ever have a problem, the owner Chris will make sure you are listened to and the problem is handled. Would recommend to all my family and friends.

Me
Review №18

These guys mean business.Quick to take care of the little things, honestly taking care of the big things. Never selling what you don’t need, only helping with what you do!!

Th
Review №19

Best mechanic shop Ive ever done business with.

Bi
Review №20

Ask for Chris Reasonable charges $$$

Jo
Review №21

Outstanding shop. Friendly staff. Fair prices. Quick. Muffler and hangers replaced in 45 minutes. Open at 7:30. Earlier than other shops. Recommended.

am
Review №22

I have been going to this shop for years and have recommended them to my family and friends. These guys know what they are doing and are very professional. I can always count on Rodger to take care of my car needs. If something doesnt NEED to be handled on your vehicle, he will let you that all is fine. He never misleads you or tries to repair something that simply doesnt need to be done. His prices are fair too. Believe me, he will take care you!

ke
Review №23

Came here to check on a price to replace a catalytic converter on my Toyota Camry. Was recommended by a trusted mechanic. Went in was greeted and immediately helped. Ask for a qoute...gentleman knew the cost and time to do the work and told me immediately...very friendly knowledgeable and helpful.I got a very good feeling that they knew what they were doing. I will be back for the repair.

Mi
Review №24

Chris did some minor exhaust for me at a very reasonable price and very quickly. Guys at the shop are very nice and resourceful! Will recommend to friends and family!

Fr
Review №25

Excellent service

Se
Review №26

Went in get new tips welded. Chris said he noticed the tips were not level with one another. Sure enough they weren’t. Told me it would be 150.00 total. 25 for each tip and 100 to level out the y-pipe. Made the mistake of not checking out the car before I paid because I was in a hurry. Noticed the tips were still sitting completely uneven. Still, not bad for the price and quick turn around time.

Jo
Review №27

This is the place. If you have a problem, theyll fix it. Fast and friendly. If you have a problem with them, then youre the problem.

Da
Review №28

Came in with a small job, the guy took the time to fix it and a great price. 30 minutes and good service. Highly recommend

Ti
Review №29

Owner is extremely helpful. He took the time to walk me through what my car needed even when it wasnt work to be performed at his shop. Ive been there twice. Highly recommend.

Se
Review №30

I stopped in to see what it would cost to get the noice from my exhaust fixed.The gentleman greeted me which I didn’t get his name. He asked what was the issue, then took my keys and went to check it out. I sat down for maybe 10 minutes he came back and said all done. He to my car back fixed the broken bracket and wish me a nice day....No charge, I will be going to this shop for all my work. As I was just looking to get an entire exhaust done on my car and truck. I will definitely be going back and would recommend anyone to use this shop.....Awesome, this made my day there are still some good businesses around.Thanks

Re
Review №31

Went in expecting an expensive exhaust repair or replacement... they took care of the evidentally simple repair for an incredible price. In an industry that has a reputation for gouging customers, this level of integrity and giving the customer what they need is a rare thing. You guys have definitely earned my trust and future business. Thank you!!!

Ja
Review №32

At last we have found an honest and reliable place to take our cars for everything! Their prices are very good and and their knowledge are excellent!! I can highly recommend taking your vehicle here!!

Ro
Review №33

Theyve always done quality work.

Sc
Review №34

Great work on custom exhaust at a very reasonable price. Highly recommended.

Ro
Review №35

Very helpful & up front. They offered a couple of options to keep costs down

Ne
Review №36

These guys were recommended to my wife on several occasions, and I fought going in because I didnt know them and had another mechanic that I trust. When that mechanic fell ill, my wife took our Honda in for an issue we had already been charged $320 to fix (and that the previous mechanic completely failed to fix). Roger took the time to listen, fixed it promptly, and basically validated what we already knew. He didnt even want to charge us, but we insisted on giving him something. Youre making a big mistake if you dont go to these guys first. We will next time.

B.
Review №37

I had to get a wheel stud replaced due to neglect at a local tire company. They refer me to Katy Exhaust Pros Plus to get it replaced. I walked into the office, and was not greeted in a friendly manner. The woman at the front counter was curt with me. I hand my keys over, and after that was ignored. I waited outside of the shop to talk to the mechanic, and he completely ignored me. Chalking it up to me being female, I called my father to help. By the time my dad got there, the mechanic had finished and walked away ignoring us. The rude woman inside the office came outside barking at us, saying we need to be mad at the tire company not them. I said that we wanted to ask a few questions, and she directed us to go into the office. When I asked her my questions, she hands me the paperwork and said I dont know, I dont deal with that. OK...so we go back outside, and finally the mechanic answered our questions. Once we finally got our questions answered, we were fine. The customer service is horrible at this establishment. I usually go to another shop a few down from this facility, and am used to courteous, respectful people. This place is the polar opposite of that.

Be
Review №38

Great place to go to get your car fixed.

Ph
Review №39

Very nice people! My muffler had fallen loose and I went to get it fixed. Unfortunately they did not have the part and told me I would need to order it from the ford dealership. The nice man did a temporary fix to keep my muffler up and didn’t even charge me. The next day I took the part I had ordered and they had it fixed in 10 min and once again, no charge. I did not expect such kindness and I was so appreciative because working and going to college is hard and the last thing I needed to happen was something with my car messing up so the fact that they made me feel less stressed about everything really made my day. I highly recommend this place!!

As
Review №40

Quick and affordable. Roger is amazing and really nice and honest! i had been quoted at AutoNation Ford for something that needed to be done(almost 1800 in repairs) and turns out it was a LIE i brought it to roger at katy exhaust pro and turns out it was only a $50 fix and it only took about a half hour if that to fix. i now only bring my car here to be fixed

Pa
Review №41

These guys just totally made my day! I drove up, and he actually stopped what he was doing to work on my issue right away! My 56 Belvedere was dying on me constantly, causing me to either not want to drive it, or to feel constant anxiety over trying to drive it in traffic . He diagnosed and got me adjusted, sending me on my merry way, saving me $$ and making me the happiest girl on the planet! I will be bringing it back in the near future for more work, as these old cars always need something done! I highly recommend this place! Thanks guys!

To
Review №42

Great service reliable mechanic outstanding craftsmanship they worked on my car custom exhaust work I loved it no issues no problems they back up their work I enjoy going there look forward to doing business with them again..

J.
Review №43

Great work! prices seemed high but after the install the work justified the price I paid.

Co
Review №44

You get for what you pay for.. or dont get i should say.yes the owner/manager is friendly & they have good prices but i had to get sturn & request money back or they actually fix my window since it still wasnt working (owner finally did) so thats just 1...2. i was shown & told that i had wiggle room in my upper ball joints (come to find out are connected to control arms so this too would need replacing) but i was NEVER told this from exhaust pros so i assume the work was done, months later as im getting my tires checked out & this past weekend.. theres still wiggle room?? which now i assume i paid for work that WASNT DONE..3. my lower ball joints were squeaking BAD, i take it to exhaust pros TWICE.. o they just need to be greased every once in awhile.. doesnt sound right to me but ok? each time after theyre greased the squeaking gets worse.. & then im told when getting tires checked out i have bad ball joints?4. i continuously asked about my back brakes & how they look at little worn & torn. do they need replacing or can we remachine the shoes to save some life/money & replace the other parts. all i got back was o you still have some life on em you should be goodAnyways.. a different shop & MORE money than expected later... my truck is FINALLY taken care of properly.. thanks for nothing...

Ge
Review №45

Every time I have been to this shop I present them with non traditional projects. And every single time they have done a great job! Highly recommend them!

Al
Review №46

They helped out my brother and I multiple times when we couldn’t figure out what the problem was and they are the most honest and helpful people for cars in Katy. 11/10 recommend them!

Ed
Review №47

This place rocks. Took my van for exhaust work. Guys put my van on the rack. Showed me what was wrong. Other muffler shops wanted to put an whole exhaust system on. These guys cut the muffler flange off and wielded a new on and it was fixed $110.00 Omg thank you so much. I recommend this place.

Da
Review №48

Ive never met Roger but his actions showed me there are still good and honest people in this world. I dropped off my wifes 2013 QX56 at his shop due to an error code stating that I needed to replace my bank 1 catalytic converter. I was already sold on going to his shop from the other reviews and the price he quoted me over the phone. So upon dropping it off I received a phone call from him about 15 mins later explaining to me that I should come back and get the vehicle and take it to the Infiniti dealer. Turns out the vehicle was still under a manufacturers warranty for that specific component so the replacement is fully covered. He could have easily repaired it and billed me for it and I would have gladly paid the bill and been on my way but instead he was 100% honest and saved me and my wife a good chunk of cash!! If I ever need a repair done that falls within his line of work there will be no doubt in my mind Ill be going to his shop and I will be telling anyone I know they should as well. Thanks Roger!!!

Ja
Review №49

Great Shop, Friendly & Knowledgeable Staff --- HIGHLY RECOMMEND!

Ma
Review №50

Great prices! Roger and Chris do great work!

Jo
Review №51

Answered my questions thoroughly. Fast and clean install.

Ja
Review №52

Amazing Facility - AWESOME Staff, Quality Workmanship!

Ro
Review №53

I took my girlfriend car into Katy exhaust pros plus after being referred to them by discount tire. They replaced 2 wheel studs on the car and after a couple of days I had to take the tire off and 2 wheel studs needed to be replaced. one that they installed and a old one. They claim that there impacts cant tighten over 80lbs. in which the correct way of tighting down lug nuts is with a torque wrench that way you cant go over the recommended torque for the lug nuts. when I called the guy at KEPP he didnt offer to look at the car to make sure it wasnt the lug nuts which they replaced. The only reason why I came there was discount was paying for the repairs. And not to mention after they was done with the car the guy that was working on the car backed the car out and when I got in there was sweat on the steering wheel. What a poor way of doing biz. I work on my own cars to make sure they are done right. I will never return to Katy exhaust pro plus...

ha
Review №54

This Place is Amazing!! Good Service... I totally recommend this Auto repair shop.

Gh
Review №55

Terrible service . Refused to touch my secondary catalytic converters i am not getting a state inspection here what so ever so there is no reason to not touch the car he didnt even ask me what kind of car it was not a single question just straight up refused to work on it . That is unprofessional and no one should deal with that . DONT GO HERE STAY AWAY BAD SERVICE BAD SERVICE . this place can go shove it .

Na
Review №56

Honest reliable mechanic. Been coming to this place for years.

Ch
Review №57

Very experienced. Very honest. Very talented.

Ch
Review №58

I had an exhaust piece brake on my truck recently. And I brought it over to them being a 4 inch diesel exhaust nobody has the ability to work on pipes for this truck, they took care of me welded up the system and fixed it completely.

Ro
Review №59

Best in Katy ladies you will not get taken advantage of

Sh
Review №60

Quick, cheaper n will go back

An
Review №61

Great shop, fixed my exhaust leak in 30 minutes

De
Review №62

Hey, these guys have bailed me out more than once when I was in a jamb and needed to get something fixed. Get to know Roger over there. They can get it done.Steve M.

Do
Review №63

I have no idea what their workmanship is like, I never made it inside the place.I called, while at work, twice with no answer (11am), thats fine, maybe their in the shop. Left a message with no return call. After 2 hours of waiting, I call again, this time some hillbilly answers rudely, hello!. I reply, is this katy muffler shop?. He replies ugh yeah!. I say maybe you should say that when people call you. and hang up. 1 minute later, this bumbling retard calls me back asking me if I have a fing problem...to wich I reply yeah you should have customer service lessons.Wrong guy...guyI will be writing bad reviews wherever i can and telling everyone within ear-shot to avoid this place like the plague. You cannot expect to get new customers from phone calls, if this is the way you treat people.

Os
Review №64

Excellent place to take your car fix.

An
Review №65

Had my resonator removed here. Quick and easy.

Wa
Review №66

Roger saved me money gave me ride home and another place was way higher good trusted place. We have 5 cars and he gets our business.

Pe
Review №67

Got my Chevy Impala exhaust line connection leak fixed in 30 minutes with reasonable price. My car is now running almost noiselessly. Very professional.

CH
Review №68

I recommend Katy Exhaust Pros. They do good work and are professional.

La
Review №69

Moderate pricing. Handles all makes and models. Very friendly

Ra
Review №70

Honest mechanic, excellent work...!!!

il
Review №71

Price way high more expensive than anywhere else

Ch
Review №72

Fair, honest, skilled mechanics.

Je
Review №73

Great work at a fair price

Ja
Review №74

Honest guy

ch
Review №75

FRIENDLY AND HONEST

Me
Review №76

Honest and wonderfully priced

To
Review №77

Best shop in town!!!

Ja
Review №78

Rude

Da
Review №79

Very fast service

Br
Review №80

Honest fair griendly

Information
18 Photos
80 Comments
4.5 Rating
  • Address:1006 Mason Rd, Katy, TX 77450, United States
  • Site:http://katyexhaustprosplus.com/
  • Phone:+1 281-392-1982
Categories
  • Muffler shop
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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