They were super helpful and eager to get my automotive needs taken care of so I could get nacl on the road and working again.
Had the part I needed pulled within 2 hours of my call! Great service!
I have purchased several parts from Rich Ind., and their prices are fair and their service is excellent. They are generous with their advice as well. In one instance they helped me out of a paperwork problem with a used part. I recommend Joe and Rich Ind. highly.
Pretty great service overall, although its irritating that they refuse to sell a single specific part, only the whole assembly of a particular part
The owner is a great guy very helpful. He will go out of his way to find what your needing. 👍🤗
I am from out of town and needed a part to get back on the road . Ted and his guys puller the part and had it ready for me to pick up in a half an hour. Made my day!
Great people. Highly recommend
These guys are great! They overnighted me a part that my shop was in desperate need of and for a very fair price!
Great customer service.Fair prices.Overall great orginization of inventory.
Nice people, good prices
Correct part and thats important
I own an auto repair shop in southern Minnesota and needless to say Ive dealt with a lot of salvage yards locally and all over the United States over the years. I came across this establishment while searching for what I would consider a rare wiring harness, mainly due to the fact most yards just cut everything and damage it to the point its unusable. I dealt with Joe And he was willing to exchange pictures back and forth via text message in order to provide me with exactly what I needed at what I would consider a fair price. Many yards wont even call you back for 2-3 days on smaller item, if at all. I appreciate your business and hope to do more in the future, thanks.
This is an absolutely fabulous company to work with when you are looking for quality, value, incredible expedience and stellar customer service when in the market for European/Asian car parts. This a family-owned/operated business-- and they consistently go above and beyond expectation to assure the safety and satisfaction of their loyal customer base. Ted, Joe and Chris are an amazing team, and the rest of the support staff are incredibly personable and helpful.
They had a windshield for my 40 year old Toyota and it was very reasonably priced. Next time I need something, I’ll check them first. If you need something, check them out!
Great people. Fair prices.
Great Customer Service. Good selection of parts. Large yard to find parts in.
They had a windshield for my 40 year old Toyota and it was very reasonably priced. Next time I need something, I’ll check them first. If you need something, check them out!
This place definitely helped me with a much-needed part that I was supposed to have but didnt. The work didnt stop there, they rolled up their sleeves and found a place that actually had the part that I needed. Definitely plan on being a repeat customer
Chris has been super helpful! They were able to match or beat prices I brought them from other places and have kept me up to date with when my items would be in. I hope I dont NEED a lot of parts again, but I will definitely use them if I do!
Great place! Great parts & prices Large Inventory Highly recommended
Poor customer service...went to get a part, asked a few questions and the person that helped me didnt pay any attention, he was more eager to charge me for the part than to help me out.The phone rang a few times and instead of having those customers hold he started helping them while helping me.I had to buy the used part for my bwm because nobody had in stuck and I didnt want to wait for it. 2 months later part broke again (not their fault) and had to order it from the dealer. Need to work on customer service!
These people have good parts and they also buy used cars at a good price.
Great nice people
Always have what I need... courteous and quick
I deal with salvage yards regularly and these guys are the best. Family owned and run company and they always go the extra mile to help me out. Loyal customer and will be for hopefully years to come. Thanks
Its very good experience. My experience is not 1st time many time I purchase Auto parts.Thanks.M.A.Z.
I told them the wrong year when I ordered headlight and they exchanged them for the right ones without any trouble. Definitely went out if there way to make me a return customer
Fantastic employees find just what you need
I love them the service is awesome #coco💓
Easy people to work with. They had the part I needed on the shelf and ready to go when I arrived. Smooth and simple transaction.
Always very good with reasonable prices. I recommend them to everyone.
Best place Ive found yet!! These guys totally helped me find what I was looking for, and for about 18% less than the other guys (who shall remain nameless). Highly recommended!!!
Always a good place to do business with knowledgeable staff reasonable prices
They had the part AI thought I needed. Was able to return the part. Felt bad tho
This is a great place!!! Parts r good and they r very helpful. They can also get what you need if they dont have it.
Great service and support staff. Was helped and they had what I needed. Thanks John
Great Service....Knowledgeable staff....reasonable used parts.....Joe Rocks!
Value of customer service?Non-existent. Even talking on the phone, the guy was unwilling to talk to me because my parts didnt have enough value for his time and he had 3 other calls.He literally hung up on me while I was still asking a question.Sounds like they dont need my business.
Nice people who work hard to help with your import auto needs
Been going for years, nice guys
Absolutely great place, they have great customer service and better prices A+++++
Great place, really like these guys.
Found the part I needed at a reasonable price.
You may find used spare parts for low prices.you can check the availability by calling them.They will fix it for you if it takes less than 10 mins or so.
They had the window for my car when no one else had it everyone else had to order it
Great place and very helpful!
Good experience, found what I needed at the right price.
Great service these guys are the 💣
I seem to end up at Rich Industries when Im looking for used auto parts. They even knock down the price 25 bucks for me I like them
Long wait only to find out they didnt have the part.
Help me in finding the right place to get the part I needed.
The best parts an prices
Very helpful staff.
Way overpriced!!! Go on eBay and find youre parts.
Interesting doing business with u
Great customer service.
Very reasonable price on parts
Great service very helpful
They have everything and its cheap.
If you have an import this is your go to for parts
Good and professional stuff
Chris is Great!!
Vey nice
Used import car parts
Used auto parts
Nice people
Very detailed oriented!expertise!!!!!
Quality biz!
Very good
Speechless
Very good attention, low prices on parts for cars, thanks